{"data":{"items":[{"id":"b06b1947-b3c3-4436-8bcb-36c592424942","excerpt":"Google Chat — The entire conversation is left justified, instead of my chats on the right and everyone else on the left. Since there's not even individual chat bubbles, it's hard to scroll through and annoying to try to read through the conversation. Also, only being able to attach 1 photo at a time is a waste of my ti","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"pain","weight":1.4236166,"occurredAt":"2022-07-07T12:27:52.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"problem_report","painScore":0.865,"sentiment":-1,"confidence":0.7633333,"matchedPatterns":["frustrating","waste_of_time","product:Google Chat"],"statement":"Since there's not even individual chat bubbles, it's hard to scroll through and annoying to try to read through the conversation.","title":"Google Chat","body":"The entire conversation is left justified, instead of my chats on the right and everyone else on the left. Since there's not even individual chat bubbles, it's hard to scroll through and annoying to try to read through the conversation. Also, only being able to attach 1 photo at a time is a waste of my time. Furthermore, the video chat isn't convenient nor is it easy to utilize. Overall, a junk app.","offTopic":false},{"id":"0400abc6-0cbb-4f08-acc4-9629bd7ae1a7","excerpt":"Google Chat — Not the consumer product to replace Hangouts with. Not enjoyable for business either. Media integration is terrible, you cannot attach multiple pictures in one message. Instead it needs to be one picture at a time which is miserable. Clicking on an image does not allow you to swipe left and right to brows","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"pain","weight":1.2184849,"occurredAt":"2021-08-09T21:40:57.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.6379502,"matchedPatterns":["terrible","product:Google Chat"],"statement":"Media integration is terrible, you cannot attach multiple pictures in one message.","title":"Google Chat","body":"Not the consumer product to replace Hangouts with. Not enjoyable for business either. Media integration is terrible, you cannot attach multiple pictures in one message. Instead it needs to be one picture at a time which is miserable. Clicking on an image does not allow you to swipe left and right to browse the selection of pictures. You have to back out and click each individual picture. There's no way to tell in named rooms who has actually seen a message which is miserable for business.","offTopic":false},{"id":"7212ca0f-5600-4915-9d74-c2ad340d9b4c","excerpt":"Google Chat — It's worse than Google Hangouts. It's frustrating this app is being pushed when Hangouts was much better for the majority of people. Image sharing is not great (only one image at a time), though Chat is better at sending large files like videos. I can't find read receipts. My hangouts groups turned into S","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"pain","weight":0.98580736,"occurredAt":"2022-05-18T17:58:11.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"problem_report","painScore":0.52444446,"sentiment":-0.11111111,"confidence":0.64666665,"matchedPatterns":["frustrating","product:Google Chat"],"statement":"It's frustrating this app is being pushed when Hangouts was much better for the majority of people.","title":"Google Chat","body":"It's worse than Google Hangouts. It's frustrating this app is being pushed when Hangouts was much better for the majority of people. Image sharing is not great (only one image at a time), though Chat is better at sending large files like videos. I can't find read receipts. My hangouts groups turned into Spaces, for some reason. All of the texts appear on the same side, including your own (this is a small thing but really bugs me!). I really like the addition of the file sharing tab, however.","offTopic":false},{"id":"4bc1c998-3d66-404e-a53a-528ae2d2fdec","excerpt":"Google Chat — Hangouts was better. This chat feature really sucks. The way you send photos sucks. You can only send one at a time. And you can't click on a photo and scroll through what you've already sent. You have to keep scrolling up forever to find it in chat. Not to mention now the text us all on the same side whi","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"pain","weight":0.68142855,"occurredAt":"2022-08-07T18:51:36.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"other","painScore":0.2857143,"sentiment":-0.71428573,"confidence":0.53,"matchedPatterns":["product:Google Chat"],"statement":"This chat feature really sucks.","title":"Google Chat","body":"Hangouts was better. This chat feature really sucks. The way you send photos sucks. You can only send one at a time. And you can't click on a photo and scroll through what you've already sent. You have to keep scrolling up forever to find it in chat. Not to mention now the text us all on the same side which makes it confusing to figure out who typed what. And your messages muddle together. So when you send 2 messages it looks like one. This app sucks. I would not recommend.","offTopic":false}],"breakdown":[{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":4}],"total":4}}