{"data":{"items":[{"id":"59491fd3-da4e-4bca-b933-7d4eed672d35","excerpt":"Basecamp - Project Management — Update is terrible — The app was good before this new update now it’s terrible. It’s hard to navigate, the auto correct is non existent so you have to manually capitalize letters which doesn’t sound like a big deal but is tedious and something that wasn’t an issue before. They made chang","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":1.0285567,"occurredAt":"2026-06-05T16:48:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"problem_report","painScore":0.7086842,"sentiment":-0.68421054,"confidence":0.60195833,"matchedPatterns":["terrible","manual_process","product:Basecamp"],"statement":"Basecamp - Project Management — Update is terrible.","title":"Basecamp - Project Management — Update is terrible","body":"The app was good before this new update now it’s terrible. It’s hard to navigate, the auto correct is non existent so you have to manually capitalize letters which doesn’t sound like a big deal but is tedious and something that wasn’t an issue before. They made changes for the sake of making changes when it was completely unnecessary","offTopic":false},{"id":"38594b84-6812-4d98-a2a8-a5d295749c3a","excerpt":"Basecamp - Project Management — BC 5 Update — New update is absolutely awful! Removed ability to link outside sources. The setup is not friendly. Colors are dull. Colors helped me group my projects, but now they are so dull it’s not helpful in the least. Notification section is not convenient. Home dashboard is too sma","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.9376702,"occurredAt":"2026-05-26T00:52:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"problem_report","painScore":0.77666664,"sentiment":-0.6666667,"confidence":0.5277693,"matchedPatterns":["terrible","product:Basecamp"],"statement":"New update is absolutely awful!","title":"Basecamp - Project Management — BC 5 Update","body":"New update is absolutely awful! Removed ability to link outside sources. The setup is not friendly. Colors are dull. Colors helped me group my projects, but now they are so dull it’s not helpful in the least. Notification section is not convenient. Home dashboard is too small. This is an awful setup for someone who has an incredibly busy workday with several different projects. All my co workers feel the same!","offTopic":false},{"id":"ae3c0816-b7d6-42b9-8288-d055e5dbd5e6","excerpt":"Basecamp - Project Management — New update is GARBAGE! — We have been using this app for our sign shop over the past 6 years. This new update has made it impossible to find information using a smart phone. Would not recommend. Please change it back!!!!!!","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.6688717,"occurredAt":"2026-06-05T18:47:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"problem_report","painScore":0.7253846,"sentiment":-0.53846157,"confidence":0.38766527,"matchedPatterns":["terrible","product:Basecamp"],"statement":"Basecamp - Project Management — New update is GARBAGE!.","title":"Basecamp - Project Management — New update is GARBAGE!","body":"We have been using this app for our sign shop over the past 6 years. This new update has made it impossible to find information using a smart phone. Would not recommend. Please change it back!!!!!!","offTopic":false},{"id":"658f508c-733c-4a5c-9476-9e76b3d0abd2","excerpt":"Basecamp - Project Management — SUCKS — This app sucks! I’ve asked my managers to choose a different one multiple times bc of all the important messages I miss!! They only send some notifications not all. The new update is kinda hard to navigate too. It was a little difficult before the update too so I don’t know how t","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"demand","weight":0.663241,"occurredAt":"2026-06-01T01:42:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"tool_discovery","painScore":0.3353846,"sentiment":-0.53846157,"confidence":0.49666667,"matchedPatterns":["looking_for","product:Basecamp"],"statement":"If you’re a manager/business owner looking for an app for your employees I wouldn’t recommend this one.","title":"Basecamp - Project Management — SUCKS","body":"This app sucks! I’ve asked my managers to choose a different one multiple times bc of all the important messages I miss!! They only send some notifications not all. The new update is kinda hard to navigate too. It was a little difficult before the update too so I don’t know how they think this new update makes things easier for their users. If you’re a manager/business owner looking for an app for your employees I wouldn’t recommend this one.","offTopic":false},{"id":"2fe3f8a0-53fd-45d7-ae86-8fd1c2bad104","excerpt":"Basecamp - Project Management — Awful Update — This is my first review on the App Store, but I’m writing to advocate for us product users. I loved the old Basecamp version, but this upgrade is truly a downgrade. A nightmare. Nothing was improved, and by looking at their comments here and on their latest YouTube video, ","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.5720614,"occurredAt":"2026-05-28T00:18:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.21818182,"sentiment":-0.54545456,"confidence":0.46960267,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp - Project Management — Awful Update.","title":"Basecamp - Project Management — Awful Update","body":"This is my first review on the App Store, but I’m writing to advocate for us product users. I loved the old Basecamp version, but this upgrade is truly a downgrade. A nightmare. Nothing was improved, and by looking at their comments here and on their latest YouTube video, you can see it’s making workflows everywhere far more inefficient. Some said they’ll leave Basecamp for another platform if it doesn’t go back to how it was, and they’ve been loyal for years. I know the team worked hard on this and was excited, but this was just a disappointment for your audience. We can find a way to do this right, together. I urge you, Basecamp, to please listen to our feedback and revert to Basecamp 4. Thank you!","offTopic":false},{"id":"2955b37c-113f-46db-b0c8-10ff97297e71","excerpt":"Basecamp - Project Management — New update is disastrous — I wish Basecamp goes back to older version. Everything looks so aesthetically dull & functions confusing. My organization been using for using years & now actually thinking to switch to different platform.","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.570838,"occurredAt":"2026-05-26T18:16:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"feature_request","painScore":0.44,"sentiment":-0.5,"confidence":0.39641526,"matchedPatterns":["wish","product:Basecamp"],"statement":"I wish Basecamp goes back to older version.","title":"Basecamp - Project Management — New update is disastrous","body":"I wish Basecamp goes back to older version. Everything looks so aesthetically dull & functions confusing. My organization been using for using years & now actually thinking to switch to different platform.","offTopic":false},{"id":"1f647b63-02c5-4639-bd82-41b4d1fc8800","excerpt":"Basecamp - Project Management — Not a fan of the app update — I’ve been using Basecamp for a year. With the new update, the app dashboard page has very little functionality. It is just a long list of projects, instead of cards.  Plus, the keyboard stays up and covers half the screen. \nI liked the previous version where","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.5563232,"occurredAt":"2026-05-26T01:33:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.46360266,"matchedPatterns":["product:Basecamp"],"statement":"Now, you are stuck with this list of projects you can’t organize or reorder.","title":"Basecamp - Project Management — Not a fan of the app update","body":"I’ve been using Basecamp for a year. With the new update, the app dashboard page has very little functionality. It is just a long list of projects, instead of cards.  Plus, the keyboard stays up and covers half the screen. \nI liked the previous version where the projects I was subscribed to showed up and all others were hidden. Plus the project icons were easier to navigate and see the project at a glance. \nNow, you are stuck with this list of projects you can’t organize or reorder. \nThe only thing you can do is put a star by it to bring it to the top of the list. \n\nUgh! Not a fan.","offTopic":false},{"id":"409a344a-74af-40ab-a778-2209994b32a7","excerpt":"Basecamp - Project Management — New Update Sucks — The new update has made this infuriating to use. Looking for other options.","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.53983134,"occurredAt":"2026-05-27T19:22:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.28714433,"matchedPatterns":["frustrating","product:Basecamp"],"statement":"The new update has made this infuriating to use.","title":"Basecamp - Project Management — New Update Sucks","body":"The new update has made this infuriating to use. Looking for other options.","offTopic":false},{"id":"d3d0185c-24f0-4c01-bb85-83c852f83ff7","excerpt":"Basecamp - Project Management — HORRIBLE UPDATE — THE NEW UPDATE IS HORRIBLE. BRING BACK THE OLD BASECAMP! IT SUCKS","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.5081369,"occurredAt":"2026-05-27T21:03:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.26604027,"matchedPatterns":["terrible","product:Basecamp"],"statement":"THE NEW UPDATE IS HORRIBLE.","title":"Basecamp - Project Management — HORRIBLE UPDATE","body":"THE NEW UPDATE IS HORRIBLE. BRING BACK THE OLD BASECAMP! IT SUCKS","offTopic":false},{"id":"7a5fd5ad-f831-4fb6-aaa7-f1f3f5914944","excerpt":"Basecamp - Project Management — New update (Basecamp 5) sucks. — Looks cluttered and can’t customize as much. They got rid of the icons and switched to file format. I had everything color coordinated per protocol and priority. The small color dot next the file is barely visible. Support team, can we have the option to ","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.50730354,"occurredAt":"2026-05-26T16:50:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.38047767,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp - Project Management — New update (Basecamp 5) sucks..","title":"Basecamp - Project Management — New update (Basecamp 5) sucks.","body":"Looks cluttered and can’t customize as much. They got rid of the icons and switched to file format. I had everything color coordinated per protocol and priority. The small color dot next the file is barely visible. Support team, can we have the option to swap back and forth to icons and file format .","offTopic":false},{"id":"416fe0d2-b005-4931-ad4b-323904a7fe20","excerpt":"Basecamp - Project Management — Extremely disappointed — Originally downloaded the app for the way it was set up. Easy for my brain to understand and everything was organized nicely. This new update is so trash. My brain does not adjust well to change. Especially when the changes aren’t helpful whatsoever. The old layo","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.50222605,"occurredAt":"2026-05-27T11:36:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.22165605,"sentiment":-0.55414015,"confidence":0.41110268,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp - Project Management — Extremely disappointed.","title":"Basecamp - Project Management — Extremely disappointed","body":"Originally downloaded the app for the way it was set up. Easy for my brain to understand and everything was organized nicely. This new update is so trash. My brain does not adjust well to change. Especially when the changes aren’t helpful whatsoever. The old layout was far more user friendly. Also, people that like to keep things organized, don’t usually like change. We like structure and knowing what that entails. Not to wake up and check schedules and have to figure out a whole new system. I no longer have any use for this app and will now be on the hunt for a new one.\n“2026 is going to be one of the most exciting years on record for Basecamp — and we’ve been doing this for 22 years! Basecamp 5 is our best work yet. We can’t wait to get it in your hands.” I don’t think this statement was well thought out. This statement was made by the CEO… So far the new update has the worst reviews because it’s the worst version yet. Again, the people that use this app, don’t have time for layout changes and learning a new system when we chose this system for its functionality! GO BACK PLEASE!!!!!","offTopic":false},{"id":"b9b9b8a6-e70c-4dfc-afc9-f0faf13275af","excerpt":"Basecamp - Project Management — The new update SUCKS — The desktop version is fine, but the app, which the majority of my company uses, is waaaay less intuitive and it’s unhelpful for how we do business. We can’t group our projects anymore, so it’s much harder to find our projects. I’m upset :( im glad they tried to do","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.4832088,"occurredAt":"2026-05-26T01:04:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.22222222,"sentiment":-0.5555556,"confidence":0.39535266,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp - Project Management — The new update SUCKS.","title":"Basecamp - Project Management — The new update SUCKS","body":"The desktop version is fine, but the app, which the majority of my company uses, is waaaay less intuitive and it’s unhelpful for how we do business. We can’t group our projects anymore, so it’s much harder to find our projects. I’m upset :( im glad they tried to do something new, but this needed more testing before going live.","offTopic":false},{"id":"4414689d-7d9c-4f01-a703-654280dca7e8","excerpt":"Basecamp - Project Management — Worst update — Bring back the older basecamp! The new logo and update is horrendous. Nothing seems organized anymore, pings and messages are hidden in the corner. Overall a BIG turn off on basecamp’s end. Looks like y’all rushed it and everyone I’ve talked to hates it.","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.45304376,"occurredAt":"2026-05-27T18:22:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.32360268,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp - Project Management — Worst update.","title":"Basecamp - Project Management — Worst update","body":"Bring back the older basecamp! The new logo and update is horrendous. Nothing seems organized anymore, pings and messages are hidden in the corner. Overall a BIG turn off on basecamp’s end. Looks like y’all rushed it and everyone I’ve talked to hates it.","offTopic":false},{"id":"6e4e3024-f76c-490c-9729-af4a68f4dcd5","excerpt":"Basecamp - Project Management — Loved since 2010, but the new update is BAD — I’ve been a loyal and enthusiastic user since 2010. I literally would have HALF the business if it weren’t for Basecamp. BUT this new update (Basecamp 5) is… not good. Too many changes! I can’t find what I need! The Mac desktop app is now SO ","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"request","weight":0.41619048,"occurredAt":"2026-06-21T16:06:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.0952381,"sentiment":-0.23809524,"confidence":0.38,"matchedPatterns":["product:Basecamp"],"statement":"(I do like that you ditched that horrible yellow logo, though!)","title":"Basecamp - Project Management — Loved since 2010, but the new update is BAD","body":"I’ve been a loyal and enthusiastic user since 2010. I literally would have HALF the business if it weren’t for Basecamp. BUT this new update (Basecamp 5) is… not good. Too many changes! I can’t find what I need! The Mac desktop app is now SO slow that I’m just using the browser interface. The iPad app doesn’t even open but doesn’t tell me it can’t run on my 5-year old iPad. The iPhone version is working, but I don’t like the GUI changes! Can I please go back to Basecamp 4 or Basecamp 2, please?  (I do like that you ditched that horrible yellow logo, though!)","offTopic":false},{"id":"1b4495ec-a8fd-459b-a220-dd6ac102f800","excerpt":"Basecamp - Project Management — Latest update is horrible!!! — Ruined a previously amazing app.","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.38433364,"occurredAt":"2026-05-28T03:46:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"problem_report","painScore":0.54636365,"sentiment":-0.09090909,"confidence":0.24854027,"matchedPatterns":["terrible","product:Basecamp"],"statement":"Basecamp - Project Management — Latest update is horrible!!!.","title":"Basecamp - Project Management — Latest update is horrible!!!","body":"Ruined a previously amazing app.","offTopic":false},{"id":"cf440be7-1213-463f-a1e4-450ccec90f86","excerpt":"Basecamp - Project Management — This newest update made this app much worse — This newest update is the absolute worst. Everything they could’ve done wrong they did wrong with this update.","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.29854804,"occurredAt":"2026-05-27T01:05:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.21324861,"matchedPatterns":["product:Basecamp"],"statement":"This newest update is the absolute worst.","title":"Basecamp - Project Management — This newest update made this app much worse","body":"This newest update is the absolute worst. Everything they could’ve done wrong they did wrong with this update.","offTopic":false},{"id":"814e5ec1-cc5f-4dd1-b367-d36279d2febc","excerpt":"Basecamp - Project Management — Latest Update Sucks — Hard to navigate, just it back. Literally what are you doing","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.21330357,"occurredAt":"2026-05-26T02:13:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.15997767,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp - Project Management — Latest Update Sucks.","title":"Basecamp - Project Management — Latest Update Sucks","body":"Hard to navigate, just it back. Literally what are you doing","offTopic":false},{"id":"05c019c1-ccd8-4cf1-b046-da09455516a4","excerpt":"Basecamp - Project Management — garbage update - new ui unusable — bring previous layout back!","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.18339804,"occurredAt":"2026-05-28T15:28:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1309986,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp - Project Management — garbage update - new ui unusable.","title":"Basecamp - Project Management — garbage update - new ui unusable","body":"bring previous layout back!","offTopic":false},{"id":"9910b9ce-e835-4315-9972-d5afb4b9c591","excerpt":"Basecamp - Project Management — Hate the new logo — Not a fan of the new update","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"pain","weight":0.16502304,"occurredAt":"2026-05-26T13:13:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1178736,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp - Project Management — Hate the new logo.","title":"Basecamp - Project Management — Hate the new logo","body":"Not a fan of the new update","offTopic":true},{"id":"c9321bde-b35e-48fa-b6fa-231dc7e542b6","excerpt":"Basecamp - Project Management — Terrible Update — This was a great app before they updated with stupid and moronic layout.","url":"https://apps.apple.com/us/app/id1015603248?see-all=reviews","role":"request","weight":0.146745,"occurredAt":"2026-08-01T15:41:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Project management","intent":"other","painScore":0.08,"sentiment":-0.2,"confidence":0.135875,"matchedPatterns":["product:Basecamp"],"statement":"Basecamp - Project Management — Terrible Update.","title":"Basecamp - Project Management — Terrible Update","body":"This was a great app before they updated with stupid and moronic layout.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":20}],"total":20}}