{"data":{"items":[{"id":"57111f7c-ee6c-4d6e-8f91-bc1ec8ccea9c","excerpt":"Boon: AI Logo Maker & Design — False Advertising — This app states that you can use the app and some of the features may need to be purchased in the app, this absolutely FALSE. I downloaded the app and was not able to use any features until I agreed to some subscription that takes payment information even for the “free","url":"https://apps.apple.com/us/app/id1190077343?see-all=reviews","role":"request","weight":0.52646667,"occurredAt":"2023-11-29T15:35:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Creator tools","intent":"recommendation_request","painScore":0.06,"sentiment":0.5,"confidence":0.49666667,"matchedPatterns":["recommend","product:Boon"],"statement":"I don’t recommend this app as they don’t do what the app described unless you pay the.","title":"Boon: AI Logo Maker & Design — False Advertising","body":"This app states that you can use the app and some of the features may need to be purchased in the app, this absolutely FALSE. I downloaded the app and was not able to use any features until I agreed to some subscription that takes payment information even for the “free” trail. I don’t recommend this app as they don’t do what the app described unless you pay the.","authorHash":"6f355e3174c795cbd9073586bde19473","rating":1,"offTopic":false},{"id":"e91f2a78-4970-49aa-a93e-a5c2147b322a","excerpt":"Boon: AI Logo Maker & Design — Poor customer service — Tried to cancel the subscription after signing up for a free one since the app wasn’t helpful for what I needed. Customer service didn’t let me cancel it and I was charged and have been trying to get a refund for the past month now, only to be left on seen and rece","url":"https://apps.apple.com/us/app/id1190077343?see-all=reviews","role":"pain","weight":0.40785882,"occurredAt":"2024-02-21T01:57:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Creator tools","intent":"other","painScore":0.25882354,"sentiment":-0.64705884,"confidence":0.324,"matchedPatterns":["product:Boon"],"statement":"Customer service didn’t let me cancel it and I was charged and have been trying to get a refund for the past month now, only to be left on seen and receive 0 assistance.","title":"Boon: AI Logo Maker & Design — Poor customer service","body":"Tried to cancel the subscription after signing up for a free one since the app wasn’t helpful for what I needed. Customer service didn’t let me cancel it and I was charged and have been trying to get a refund for the past month now, only to be left on seen and receive 0 assistance.","authorHash":"1fe0250240d23f6c91da55ee6492ca18","rating":1,"offTopic":false},{"id":"aab149d3-b6cb-46df-8ec2-d6581a6d819f","excerpt":"Boon: AI Logo Maker & Design — No Free Trial — The app itself is ok, but you cannot use the app until you have a subscription. And the 7 days free IS NOT A TRIAL. You will be charged immediately, and the customer support is literally nonexistent.","url":"https://apps.apple.com/us/app/id1190077343?see-all=reviews","role":"pain","weight":0.32583335,"occurredAt":"2025-09-26T10:26:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Creator tools","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.244375,"matchedPatterns":["product:Boon"],"statement":"You will be charged immediately, and the customer support is literally nonexistent.","title":"Boon: AI Logo Maker & Design — No Free Trial","body":"The app itself is ok, but you cannot use the app until you have a subscription. And the 7 days free IS NOT A TRIAL. You will be charged immediately, and the customer support is literally nonexistent.","authorHash":"6c58ab06ce914d662bbf6842ef5c817d","rating":1,"offTopic":false},{"id":"8d629170-3623-451a-8847-3cff1cd1f642","excerpt":"Boon: AI Logo Maker & Design — dont fall for free trial — i cancelled subscription15 min after downloading because the app wasnt what i needed only to still be charged $12.99 for a month off an app i deleted.","url":"https://apps.apple.com/us/app/id1190077343?see-all=reviews","role":"pain","weight":0.295575,"occurredAt":"2023-08-29T21:00:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Creator tools","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.211125,"matchedPatterns":["product:Boon"],"statement":"i cancelled subscription15 min after downloading because the app wasnt what i needed only to still be charged $12.99 for a month off an app i deleted.","title":"Boon: AI Logo Maker & Design — dont fall for free trial","body":"i cancelled subscription15 min after downloading because the app wasnt what i needed only to still be charged $12.99 for a month off an app i deleted.","authorHash":"138c61fd41e7ee51767056d46efd5964","rating":1,"offTopic":false},{"id":"5f483027-3a48-40c5-8fe3-afe048f80734","excerpt":"Boon: AI Logo Maker & Design — “free trial” — i selected free trial and i was charged lol? my card was off. but that’s not very free trial like now is it","url":"https://apps.apple.com/us/app/id1190077343?see-all=reviews","role":"pain","weight":0.1956,"occurredAt":"2023-07-05T00:14:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Creator tools","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.163,"matchedPatterns":["product:Boon"],"statement":"i selected free trial and i was charged lol?","title":"Boon: AI Logo Maker & Design — “free trial”","body":"i selected free trial and i was charged lol? my card was off. but that’s not very free trial like now is it","authorHash":"3dd743bedaf3da798f5ff2b86b538511","rating":2,"offTopic":false},{"id":"8e27bdb0-7cbb-4e9a-ab8d-3de7b47f5538","excerpt":"Boon: AI Logo Maker & Design — Free trial is not a free trial — Features are good but pro version free trial was misleading.","url":"https://apps.apple.com/au/app/id1190077343?see-all=reviews","role":"request","weight":0.1513875,"occurredAt":"2025-02-16T21:35:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Creator tools","intent":"other","painScore":0.1,"sentiment":-0.25,"confidence":0.137625,"matchedPatterns":["product:Boon"],"statement":"Features are good but pro version free trial was misleading.","title":"Boon: AI Logo Maker & Design — Free trial is not a free trial","body":"Features are good but pro version free trial was misleading.","authorHash":"ae851946edb33d4f904491063323db8c","rating":2,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":6}],"total":6}}