{"data":{"items":[{"id":"883e3c52-ae6a-48e3-ae3a-fce63ee163d4","excerpt":"Salesforce — WORST APP ON MY PHONE — It’s unbelievable that a company the size of SALESFORCE can have an app that so awful. It lags forever! Every single time I use it it’s a huge waste of time because everything takes forever to load. UX/UI is also pretty bad, not intuitive at all. For all the work from anywhere boast","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":1.0573393,"occurredAt":"2022-03-24T11:30:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"problem_report","painScore":0.73571426,"sentiment":-0.71428573,"confidence":0.6091667,"matchedPatterns":["waste_of_time","product:salesforce"],"statement":"Every single time I use it it’s a huge waste of time because everything takes forever to load.","title":"Salesforce — WORST APP ON MY PHONE","body":"It’s unbelievable that a company the size of SALESFORCE can have an app that so awful. It lags forever! Every single time I use it it’s a huge waste of time because everything takes forever to load. UX/UI is also pretty bad, not intuitive at all. For all the work from anywhere boasting they need to spend some time fixing this problem! If I could give it zero stars I would.","authorHash":"cf9ab2e27bae790cf77008a640ffae1f","rating":1,"offTopic":false},{"id":"1e514e7a-f72f-4cf2-a250-ed927a9b6000","excerpt":"Salesforce — Bad user experience — HORRIBLE SOFTWARE. I hate that my company has us use this! The web is so confusing. It is complicated, messy, too much info on the page. I know of several companies that were formed to make this company easier to use. The app is worse! Such a mess to see the information. Not intuitive","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":1.0210466,"occurredAt":"2021-11-11T16:08:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"problem_report","painScore":0.84,"sentiment":-0.75,"confidence":0.5549167,"matchedPatterns":["i_hate","product:salesforce"],"statement":"I hate that my company has us use this!","title":"Salesforce — Bad user experience","body":"HORRIBLE SOFTWARE. I hate that my company has us use this! The web is so confusing. It is complicated, messy, too much info on the page. I know of several companies that were formed to make this company easier to use. The app is worse! Such a mess to see the information. Not intuitive at ALL. I hate it.","authorHash":"0ae101c8a2be99925f9eb0fdd3207635","rating":1,"offTopic":false},{"id":"f3fd49e5-0cda-440a-876c-680c7458778a","excerpt":"Salesforce — Garbage — Really clunky. Not intuitive at all. Terrible UX. Lacks the functionality I need to do my job. Just wait until you’re back at your computer. The app is terrible.","url":"https://apps.apple.com/gb/app/id404249815?see-all=reviews","role":"pain","weight":0.91751945,"occurredAt":"2026-02-07T15:38:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/CRM","intent":"feature_request","painScore":0.71192306,"sentiment":-0.6923077,"confidence":0.53595835,"matchedPatterns":["terrible","missing_feature","product:salesforce"],"statement":"Lacks the functionality I need to do my job.","title":"Salesforce — Garbage","body":"Really clunky. Not intuitive at all. Terrible UX. Lacks the functionality I need to do my job. Just wait until you’re back at your computer. The app is terrible.","authorHash":"1d3ee05a4aac30b12d772442e0b00c4e","rating":1,"offTopic":false},{"id":"e95a6bd8-d2e7-4011-ab6a-a6c4921bf902","excerpt":"Salesforce — Terrible UI — The UI is a nightmare to navigate. Something as simple as inputting my timesheet is confusing as heck","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":0.67240614,"occurredAt":"2026-06-24T23:31:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"problem_report","painScore":0.8158823,"sentiment":-0.7647059,"confidence":0.37029168,"matchedPatterns":["terrible","product:salesforce"],"statement":"The UI is a nightmare to navigate.","title":"Salesforce — Terrible UI","body":"The UI is a nightmare to navigate. Something as simple as inputting my timesheet is confusing as heck","authorHash":"d85e18a221716211eeb90dc81629fb6b","rating":1,"offTopic":false},{"id":"d1bd46a0-5bd7-495f-8ead-d29727de8380","excerpt":"Salesforce — Awful — Without a doubt, this is the worst app I use. Whatever team designed this should be fired. Not intuitive and none of the features of the actual site work.","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":0.3537,"occurredAt":"2022-05-30T00:55:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.29475,"matchedPatterns":["product:salesforce"],"statement":"Salesforce — Awful.","title":"Salesforce — Awful","body":"Without a doubt, this is the worst app I use. Whatever team designed this should be fired. Not intuitive and none of the features of the actual site work.","authorHash":"fe9b3bd72fe45abba92b82297c6e9163","rating":1,"offTopic":false},{"id":"095a01c0-a558-410e-96b8-8cb84f94d5f2","excerpt":"Salesforce — Worst UX ever — Terrible","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":0.2436,"occurredAt":"2026-09-21T16:56:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.174,"matchedPatterns":["product:salesforce"],"statement":"Salesforce — Worst UX ever.","title":"Salesforce — Worst UX ever","body":"Terrible","authorHash":"b6cec4a0baa4faa46b2fe243e4215a4c","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":6}],"total":6}}