{"data":{"items":[{"id":"746ec157-988b-4d5e-a97e-a2a6ab0787cb","excerpt":"USPS Mobile® — Garbage app — What a terrible app when in use - how much did this cost USPS? If your package gets lost or it is never scanned, this app - is garbage. If you look up your package online, you use this app, you use another app - you get three different kinds of messages. App is only good if you want to stor","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.82745016,"occurredAt":"2026-09-20T13:35:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.79571426,"sentiment":-0.71428573,"confidence":0.46079168,"matchedPatterns":["terrible","solution:app"],"statement":"If your package gets lost or it is never scanned, this app - is garbage.","title":"USPS Mobile® — Garbage app","body":"What a terrible app when in use - how much did this cost USPS? If your package gets lost or it is never scanned, this app - is garbage. If you look up your package online, you use this app, you use another app - you get three different kinds of messages. App is only good if you want to store your searches, other than that GARBAGE","offTopic":false},{"id":"867af07e-e9cd-4dd5-8b8a-378ca20ce984","excerpt":"USPS Mobile® — Not accurate — USPS IS VERY UNPROFESSIONAL AND A WASTE OF TIME! The app is not accurate!","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.4557135,"occurredAt":"2026-07-24T14:53:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.78333336,"sentiment":-0.8333333,"confidence":0.25554028,"matchedPatterns":["waste_of_time","product:USPS Mobile"],"statement":"USPS IS VERY UNPROFESSIONAL AND A WASTE OF TIME!","title":"USPS Mobile® — Not accurate","body":"USPS IS VERY UNPROFESSIONAL AND A WASTE OF TIME! The app is not accurate!","offTopic":false},{"id":"c6334d8c-9d63-498d-ae05-397b2b4986ea","excerpt":"USPS Mobile® — Never fails to disappoint — USPS guarantees junk mail delivery. All other services are broken.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.44996348,"occurredAt":"2026-07-24T15:29:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.7253846,"sentiment":-0.53846157,"confidence":0.26079026,"matchedPatterns":["terrible","product:USPS Mobile"],"statement":"All other services are broken.","title":"USPS Mobile® — Never fails to disappoint","body":"USPS guarantees junk mail delivery. All other services are broken.","offTopic":false},{"id":"dad24bac-4b59-4b0d-bdf2-1bf638297da4","excerpt":"USPS Mobile® — No very reliable — It will show you have mail but it is not accurate …missing mail pieces all the time!","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"request","weight":0.3653848,"occurredAt":"2026-07-23T12:25:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.36,"sentiment":0.14285715,"confidence":0.26866528,"matchedPatterns":["missing_feature","product:USPS Mobile"],"statement":"It will show you have mail but it is not accurate …missing mail pieces all the time!","title":"USPS Mobile® — No very reliable","body":"It will show you have mail but it is not accurate …missing mail pieces all the time!","offTopic":false},{"id":"83a45c87-1ba2-4a10-9079-8af06e23391b","excerpt":"USPS Mobile® — Terrible app, terrible service — Look, USPS has taken such a nosedive that it’s difficult to tell the difference between the dysfunction of this app and that of the organization. Maybe the saying, why not both? applies here.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.36102304,"occurredAt":"2026-06-27T21:51:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2578736,"matchedPatterns":["solution:app"],"statement":"USPS Mobile® — Terrible app, terrible service.","title":"USPS Mobile® — Terrible app, terrible service","body":"Look, USPS has taken such a nosedive that it’s difficult to tell the difference between the dysfunction of this app and that of the organization. Maybe the saying, why not both? applies here.","offTopic":false},{"id":"9812dbb2-a68b-4575-8abe-456cd42e6e3b","excerpt":"USPS Mobile® — They can’t put the mail in the right box — Horrible service we mentioned this to them numerous times that they keep putting the mail in the wrong box. They can’t read the numbers on it for some reason.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.305375,"occurredAt":"2026-06-29T21:36:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.218125,"matchedPatterns":["solution:service"],"statement":"Horrible service we mentioned this to them numerous times that they keep putting the mail in the wrong box.","title":"USPS Mobile® — They can’t put the mail in the right box","body":"Horrible service we mentioned this to them numerous times that they keep putting the mail in the wrong box. They can’t read the numbers on it for some reason.","offTopic":false},{"id":"d048b529-ac9a-461f-ab9a-6949d4c26951","excerpt":"USPS Mobile® — Horrible- — They must be using cheap software with a lot of problems. \nProblems logging in \nProblems trying to get support through chat \nProblems creating labels.\nTerrible","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.29242304,"occurredAt":"2026-07-22T18:13:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2088736,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Horrible-.","title":"USPS Mobile® — Horrible-","body":"They must be using cheap software with a lot of problems. \nProblems logging in \nProblems trying to get support through chat \nProblems creating labels.\nTerrible","offTopic":false},{"id":"1807d9ce-24e8-4741-b725-01acf62851c9","excerpt":"USPS Mobile® — The worst app ever — The app doesn’t wanna work and is not user friendly like they meant not to help you.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.21524805,"occurredAt":"2026-07-23T20:04:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1537486,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — The worst app ever.","title":"USPS Mobile® — The worst app ever","body":"The app doesn’t wanna work and is not user friendly like they meant not to help you.","offTopic":false},{"id":"d940faa8-2113-48e2-814b-3c6d44fc4913","excerpt":"USPS Mobile® — Horrible! — You aren’t allowed to notify USPS of undeliverable mail no longer! USPS has horrible service!","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.18777499,"occurredAt":"2026-09-22T12:04:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.134125,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Horrible!.","title":"USPS Mobile® — Horrible!","body":"You aren’t allowed to notify USPS of undeliverable mail no longer! USPS has horrible service!","offTopic":false},{"id":"6746f302-f031-427e-b199-726dd1122db5","excerpt":"USPS Mobile® — Worst service — Worst service","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.094675004,"occurredAt":"2026-09-21T21:27:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.067625,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Worst service.","title":"USPS Mobile® — Worst service","body":"Worst service","offTopic":false},{"id":"7cf240e3-7d07-49a8-8c07-c308887dcff1","excerpt":"USPS Mobile® — Bad apps — Your apps are faulty","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.087875,"occurredAt":"2026-09-22T22:52:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.069375,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Bad apps.","title":"USPS Mobile® — Bad apps","body":"Your apps are faulty","offTopic":false},{"id":"d224c402-cf26-46dd-ba42-aadd975d3e00","excerpt":"USPS Mobile® — Bad — Bad","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.070175,"occurredAt":"2026-07-03T20:40:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.050125,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Bad.","title":"USPS Mobile® — Bad","body":"Bad","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":12}],"total":12}}