{"data":{"items":[{"id":"746ec157-988b-4d5e-a97e-a2a6ab0787cb","excerpt":"USPS Mobile® — Garbage app — What a terrible app when in use - how much did this cost USPS? If your package gets lost or it is never scanned, this app - is garbage. If you look up your package online, you use this app, you use another app - you get three different kinds of messages. App is only good if you want to stor","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.82745016,"occurredAt":"2026-09-20T13:35:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.79571426,"sentiment":-0.71428573,"confidence":0.46079168,"matchedPatterns":["terrible","solution:app"],"statement":"If your package gets lost or it is never scanned, this app - is garbage.","title":"USPS Mobile® — Garbage app","body":"What a terrible app when in use - how much did this cost USPS? If your package gets lost or it is never scanned, this app - is garbage. If you look up your package online, you use this app, you use another app - you get three different kinds of messages. App is only good if you want to store your searches, other than that GARBAGE","authorHash":"f8c07fb5e338572eff0a95e320600613","rating":1,"offTopic":false},{"id":"51aec209-b875-4e65-bb7c-13b50e967fd6","excerpt":"USPS Mobile® — Bad service, useless app — The USPS is unreliable bureaucratic and unreliable. Their app is useless outside the US.  I will avoid them as much as I am able.","url":"https://apps.apple.com/gb/app/id339597578?see-all=reviews","role":"pain","weight":0.56257457,"occurredAt":"2020-06-01T22:32:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.29454166,"matchedPatterns":["terrible","product:USPS Mobile"],"statement":"Their app is useless outside the US.","title":"USPS Mobile® — Bad service, useless app","body":"The USPS is unreliable bureaucratic and unreliable. Their app is useless outside the US.  I will avoid them as much as I am able.","authorHash":"9e305f9974676dd06bf85bc0ed75e1d2","rating":1,"offTopic":false},{"id":"867af07e-e9cd-4dd5-8b8a-378ca20ce984","excerpt":"USPS Mobile® — Not accurate — USPS IS VERY UNPROFESSIONAL AND A WASTE OF TIME! The app is not accurate!","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.4557135,"occurredAt":"2026-07-24T14:53:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.78333336,"sentiment":-0.8333333,"confidence":0.25554028,"matchedPatterns":["waste_of_time","product:USPS Mobile"],"statement":"USPS IS VERY UNPROFESSIONAL AND A WASTE OF TIME!","title":"USPS Mobile® — Not accurate","body":"USPS IS VERY UNPROFESSIONAL AND A WASTE OF TIME! The app is not accurate!","authorHash":"971f385134590b32eafc30ecaed17574","rating":1,"offTopic":false},{"id":"c6334d8c-9d63-498d-ae05-397b2b4986ea","excerpt":"USPS Mobile® — Never fails to disappoint — USPS guarantees junk mail delivery. All other services are broken.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.44996348,"occurredAt":"2026-07-24T15:29:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.7253846,"sentiment":-0.53846157,"confidence":0.26079026,"matchedPatterns":["terrible","product:USPS Mobile"],"statement":"All other services are broken.","title":"USPS Mobile® — Never fails to disappoint","body":"USPS guarantees junk mail delivery. All other services are broken.","authorHash":"8b3e211ccd34747e206c61a11c13f70f","rating":1,"offTopic":false},{"id":"dad24bac-4b59-4b0d-bdf2-1bf638297da4","excerpt":"USPS Mobile® — No very reliable — It will show you have mail but it is not accurate …missing mail pieces all the time!","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"request","weight":0.3653848,"occurredAt":"2026-07-23T12:25:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.36,"sentiment":0.14285715,"confidence":0.26866528,"matchedPatterns":["missing_feature","product:USPS Mobile"],"statement":"It will show you have mail but it is not accurate …missing mail pieces all the time!","title":"USPS Mobile® — No very reliable","body":"It will show you have mail but it is not accurate …missing mail pieces all the time!","authorHash":"60c5090b4a064456da9b63712c1e6106","rating":1,"offTopic":false},{"id":"83a45c87-1ba2-4a10-9079-8af06e23391b","excerpt":"USPS Mobile® — Terrible app, terrible service — Look, USPS has taken such a nosedive that it’s difficult to tell the difference between the dysfunction of this app and that of the organization. Maybe the saying, why not both? applies here.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.36102304,"occurredAt":"2026-06-27T21:51:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2578736,"matchedPatterns":["solution:app"],"statement":"USPS Mobile® — Terrible app, terrible service.","title":"USPS Mobile® — Terrible app, terrible service","body":"Look, USPS has taken such a nosedive that it’s difficult to tell the difference between the dysfunction of this app and that of the organization. Maybe the saying, why not both? applies here.","authorHash":"f6598d848964a32d576e3ac6229b7d9d","rating":2,"offTopic":false},{"id":"a98297cb-4547-43f8-8ddb-b345e0e46616","excerpt":"USPS Mobile® — Garbage — There is always something wrong with this app. The latest is once you put in a tracking number it will not track the package. The field just stays blank. There is no wonder why the USPS is circling the toilet bowl.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.33355,"occurredAt":"2026-09-29T12:03:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.23825,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Garbage.","title":"USPS Mobile® — Garbage","body":"There is always something wrong with this app. The latest is once you put in a tracking number it will not track the package. The field just stays blank. There is no wonder why the USPS is circling the toilet bowl.","authorHash":"3144eef3b182009aee1fe0588461913a","rating":1,"offTopic":false},{"id":"bd0dd22a-6887-4470-bf5f-e3289883aed1","excerpt":"USPS Mobile® — Doesn’t deliver much at all — Poor, unreliable service on the app right in line with everything else that’s messed up with USPS. Aaaand why can’t you show me a photo of packages, if you do so for regular mail?!","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.3164,"occurredAt":"2026-10-25T00:10:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.226,"matchedPatterns":["product:USPS Mobile"],"statement":"Poor, unreliable service on the app right in line with everything else that’s messed up with USPS.","title":"USPS Mobile® — Doesn’t deliver much at all","body":"Poor, unreliable service on the app right in line with everything else that’s messed up with USPS. Aaaand why can’t you show me a photo of packages, if you do so for regular mail?!","authorHash":"e7ecc8fee99a891e7b8a4615b00a21b2","rating":1,"offTopic":false},{"id":"9812dbb2-a68b-4575-8abe-456cd42e6e3b","excerpt":"USPS Mobile® — They can’t put the mail in the right box — Horrible service we mentioned this to them numerous times that they keep putting the mail in the wrong box. They can’t read the numbers on it for some reason.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.305375,"occurredAt":"2026-06-29T21:36:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.218125,"matchedPatterns":["solution:service"],"statement":"Horrible service we mentioned this to them numerous times that they keep putting the mail in the wrong box.","title":"USPS Mobile® — They can’t put the mail in the right box","body":"Horrible service we mentioned this to them numerous times that they keep putting the mail in the wrong box. They can’t read the numbers on it for some reason.","authorHash":"db50531c9759c716c4258e0222f0e626","rating":1,"offTopic":false},{"id":"d048b529-ac9a-461f-ab9a-6949d4c26951","excerpt":"USPS Mobile® — Horrible- — They must be using cheap software with a lot of problems. \nProblems logging in \nProblems trying to get support through chat \nProblems creating labels.\nTerrible","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.29242304,"occurredAt":"2026-07-22T18:13:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2088736,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Horrible-.","title":"USPS Mobile® — Horrible-","body":"They must be using cheap software with a lot of problems. \nProblems logging in \nProblems trying to get support through chat \nProblems creating labels.\nTerrible","authorHash":"1fa76f5c328a60972442dfb771e4be1e","rating":1,"offTopic":false},{"id":"ae01b7d8-56f6-427b-93b7-307bec19e3c0","excerpt":"USPS Mobile® — How? — How can one company can be so bad at customer service, website and app… how can all these things be so useless and broken?","url":"https://apps.apple.com/au/app/id339597578?see-all=reviews","role":"pain","weight":0.217175,"occurredAt":"2021-07-29T12:04:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.155125,"matchedPatterns":["product:USPS Mobile"],"statement":"How can one company can be so bad at customer service, website and app… how can all these things be so useless and broken?","title":"USPS Mobile® — How?","body":"How can one company can be so bad at customer service, website and app… how can all these things be so useless and broken?","authorHash":"c1b18f122efc83ccbf5def8cbdbaeaab","rating":1,"offTopic":false},{"id":"1807d9ce-24e8-4741-b725-01acf62851c9","excerpt":"USPS Mobile® — The worst app ever — The app doesn’t wanna work and is not user friendly like they meant not to help you.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.21524805,"occurredAt":"2026-07-23T20:04:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1537486,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — The worst app ever.","title":"USPS Mobile® — The worst app ever","body":"The app doesn’t wanna work and is not user friendly like they meant not to help you.","authorHash":"74359b6e182bae061ececca687a13afb","rating":1,"offTopic":false},{"id":"d940faa8-2113-48e2-814b-3c6d44fc4913","excerpt":"USPS Mobile® — Horrible! — You aren’t allowed to notify USPS of undeliverable mail no longer! USPS has horrible service!","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.18777499,"occurredAt":"2026-09-22T12:04:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.134125,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Horrible!.","title":"USPS Mobile® — Horrible!","body":"You aren’t allowed to notify USPS of undeliverable mail no longer! USPS has horrible service!","authorHash":"0ef2db356493d0f7a8467c894a6e7f54","rating":1,"offTopic":false},{"id":"6746f302-f031-427e-b199-726dd1122db5","excerpt":"USPS Mobile® — Worst service — Worst service","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.094675004,"occurredAt":"2026-09-21T21:27:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.067625,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Worst service.","title":"USPS Mobile® — Worst service","body":"Worst service","authorHash":"a6ec308a6fa847752e4147633a7748b8","rating":1,"offTopic":false},{"id":"7cf240e3-7d07-49a8-8c07-c308887dcff1","excerpt":"USPS Mobile® — Bad apps — Your apps are faulty","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.087875,"occurredAt":"2026-09-22T22:52:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.069375,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Bad apps.","title":"USPS Mobile® — Bad apps","body":"Your apps are faulty","authorHash":"32fa14ac7f6d75e33d70e49fad7d51c3","rating":1,"offTopic":false},{"id":"d224c402-cf26-46dd-ba42-aadd975d3e00","excerpt":"USPS Mobile® — Bad — Bad","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.070175,"occurredAt":"2026-07-03T20:40:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.050125,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Bad.","title":"USPS Mobile® — Bad","body":"Bad","authorHash":"38898166dc163f94671588b5e3756383","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":16}],"total":16}}