{"data":{"items":[{"id":"6f3a0e75-a0be-48b1-b91c-41fc6377aea3","excerpt":"Squarespace: Run your business — THE APP IS 100% USELESS!!! — Update 9/2026z The app crashes everytime. Absolutely useless and inconvenient. Thinking of switching to a better host that’s app actually works when trying to edit my website. Meanwhile im paying for a broken platform. \n\nPrevious review: I’ve been using Squa","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":1.1448979,"occurredAt":"2026-09-11T15:56:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.8666814,"sentiment":-0.9292035,"confidence":0.61333334,"matchedPatterns":["terrible","frustrating","product:Squarespace"],"statement":"THE APP IS USELESS","title":"Squarespace: Run your business — THE APP IS 100% USELESS!!!","body":"Update 9/2026z The app crashes everytime. Absolutely useless and inconvenient. Thinking of switching to a better host that’s app actually works when trying to edit my website. Meanwhile im paying for a broken platform. \n\nPrevious review: I’ve been using Squarespace for years. This app is consistently glitchy. It’s 100% impossible to update it on the app. It crashes and freezes every time. Incredibly frustrating to do anything! THE APP IS USELESS","authorHash":"7d4fbcfcbb29ff38e358512d88232603","rating":1,"offTopic":false},{"id":"45ad56fb-e6ea-4e9b-88ad-f22e14c50202","excerpt":"Squarespace: Run your business — HORRIBLE APP! — with the amount some people pay squarespace  a month you’d think they’d have a decent app with the basics but this app is A JOKE!  You can do nothing on it, if you add something you wanna remove, goodluck trying to delete it. You can’t do anything you’re used to going on","url":"https://apps.apple.com/ca/app/id1361797894?see-all=reviews","role":"demand","weight":1.1070668,"occurredAt":"2024-07-19T11:02:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Website builders","intent":"alternative_search","painScore":0.805,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["frustrating","switching_from","product:Squarespace"],"statement":"Already looking into switching from squarespace to another service that actually has a functional app.","title":"Squarespace: Run your business — HORRIBLE APP!","body":"with the amount some people pay squarespace  a month you’d think they’d have a decent app with the basics but this app is A JOKE!  You can do nothing on it, if you add something you wanna remove, goodluck trying to delete it. You can’t do anything you’re used to going on your laptop/desktop.  No development or improvements have been made and it’s frustrating. Already looking into switching from squarespace to another service that actually has a functional app.","authorHash":"b4cc2b0dfc48a1fa6b0ab22fa3298934","rating":1,"offTopic":false},{"id":"c9f10b52-c92d-47f4-815d-a50ae029ed41","excerpt":"Squarespace: Run your business — Mobile experience is horrible — It’s literally become unmanageable to manage my website on the mobile app or mobile browser. It either crashes or will only load one page to let me edit it before it stops loading new content. Updating the app doesn’t work. I never used to have these prob","url":"https://apps.apple.com/ca/app/id1361797894?see-all=reviews","role":"pain","weight":1.0489084,"occurredAt":"2023-03-24T00:34:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Website builders","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.5491667,"matchedPatterns":["terrible","product:Squarespace"],"statement":"Squarespace: Run your business — Mobile experience is horrible.","title":"Squarespace: Run your business — Mobile experience is horrible","body":"It’s literally become unmanageable to manage my website on the mobile app or mobile browser. It either crashes or will only load one page to let me edit it before it stops loading new content. Updating the app doesn’t work. I never used to have these problems but now it’s constant, and other members of my team are experiencing the same issues.","authorHash":"a0ee770058002b013f52a4f71baead0b","rating":1,"offTopic":false},{"id":"adb22780-43de-4812-a3a7-510a4152b0cd","excerpt":"Squarespace: Run your business — Incredibly frustrating & clunky app — Building a website on a main computer is a relatively simple experience with SquareSpace. Editing & updating the site via the app while away from the computer though is massively frustrating. The app itself is very clunky, slow to use & riddled with","url":"https://apps.apple.com/gb/app/id1361797894?see-all=reviews","role":"pain","weight":1.042975,"occurredAt":"2024-05-22T11:18:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Website builders","intent":"feature_request","painScore":0.7005027,"sentiment":-0.6626506,"confidence":0.61333334,"matchedPatterns":["frustrating","missing_feature","product:Squarespace"],"statement":"Furthermore to this, the app is missing a LOT of tools available on the main site, even simple stuff like adding a photo album to a blog post, is unavailable on the app.","title":"Squarespace: Run your business — Incredibly frustrating & clunky app","body":"Building a website on a main computer is a relatively simple experience with SquareSpace. Editing & updating the site via the app while away from the computer though is massively frustrating. The app itself is very clunky, slow to use & riddled with issues, for instance I’m currently trying to edit some text on my homepage, but in the editor, the viewing screen will now allow me to scroll down to see the bottom of the page, it keeps pinging the viewing area up to an earlier portion of the text, which makes typing & editing the text impossible (Im attempting to add a hyperlink, which I can’t do as the screen scrolls away, locking out of highlighting the text to add a link).\n\nFurthermore to this, the app is missing a LOT of tools available on the main site, even simple stuff like adding a photo album to a blog post, is unavailable on the app. \n\nI’m greatly disappointed, as one of my goals with the site was to update it regularly with blog posts & fresh pages, which the app struggles with greatly, & being mobile with my work, this is a major shortfall.\n\nI’ve reached out to customer service, who did back to me, basically saying “that’s all we’re adding for now, good luck”. If I realised this when choosing my site provider, I wouldn’t have settled on SquareSpace.","authorHash":"2bfd8b3e80129c74b4410f4dec30daed","rating":2,"offTopic":false},{"id":"f75fff50-ebf4-4364-8e5c-a55be13a5188","excerpt":"Squarespace: Run your business — It’s ok. — I’ve used this for a few months now, on a 2024, m2 iPad. It’s very frustrating at times because it constantly shows me pages with old edits and edit functions are often just not there, or not working (I couldn’t publish or unpublish the site because the “settings” button just","url":"https://apps.apple.com/gb/app/id1361797894?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2024-10-19T09:37:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"It’s very frustrating at times because it constantly shows me pages with old edits and edit functions are often just not there, or not working (I couldn’t publish or unpublish the site because the “settings” button just didn’t work).","title":"Squarespace: Run your business — It’s ok.","body":"I’ve used this for a few months now, on a 2024, m2 iPad. It’s very frustrating at times because it constantly shows me pages with old edits and edit functions are often just not there, or not working (I couldn’t publish or unpublish the site because the “settings” button just didn’t work). I’ve seen a lot of blank screens or blank edit bars… you really need a desktop PC or Mac to edit websites to even a basic standard… this app is a little pointless… can’t even add photos or blocks… can only really edit text.","authorHash":"b53e1d4f520864d01b32caf32feb227c","rating":2,"offTopic":false},{"id":"b9391ad4-7c7e-4f52-8513-7ef1f854f3f5","excerpt":"Squarespace: Run your business — Unstable junk — Currently trying to add some photos to my photography portfolio website, don’t have access to a computer at the moment. Whenever I try to switch to desktop view while editing the whole garbage app crashes entirely. I am completely unable to do the one thing I want done. ","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pricing","weight":0.93373334,"occurredAt":"2023-12-23T14:54:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"pricing_complaint","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["too_expensive","product:Squarespace"],"statement":"Don’t pay for Squarespace if you don’t have to it’s overpriced, cold, generic, corporate garbage that doesn’t even work.","title":"Squarespace: Run your business — Unstable junk","body":"Currently trying to add some photos to my photography portfolio website, don’t have access to a computer at the moment. Whenever I try to switch to desktop view while editing the whole garbage app crashes entirely. I am completely unable to do the one thing I want done. Don’t pay for Squarespace if you don’t have to it’s overpriced, cold, generic, corporate garbage that doesn’t even work. They shouldn’t be rewarded for this affront to god.","authorHash":"c066ecfac82fb6e5e7d1108db38592b6","rating":1,"offTopic":false},{"id":"5214a20d-128a-455f-991d-8401dfc430fb","excerpt":"Squarespace: Run your business — so frustrating — Editing the website, moving things around, adding products, fixing the fonts, layouts, anything is impossible on the app. The features are offered but I’m not even sure why they’re offered because it doesn’t work. You select an option to edit, and then nothing happens. ","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2023-10-06T18:33:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Squarespace: Run your business — so frustrating.","title":"Squarespace: Run your business — so frustrating","body":"Editing the website, moving things around, adding products, fixing the fonts, layouts, anything is impossible on the app. The features are offered but I’m not even sure why they’re offered because it doesn’t work. You select an option to edit, and then nothing happens. It’s amateur which is ironic considering this is supposed to be for people who aren’t professional website makers. Very frustrating and they said they were going to fix the app 4 years ago and the problems persist.","authorHash":"3d4b36b603d4c300b0eb4a933236b995","rating":2,"offTopic":false},{"id":"323822ac-164a-485f-9721-63548bf0a50d","excerpt":"Squarespace: Run your business — Disappointed — It’s been so difficult to edit or do anything on the app. What’s the point with having an app that doesn’t actually allow you to do anything or edit text etc? Not very user friendly when you’re trying to add a title and it doesn’t even show up and the settings for the hea","url":"https://apps.apple.com/ca/app/id1361797894?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2023-10-01T19:43:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"This app is infuriating when I can’t even seem to click on something to edit it, or even properly adjust sections and photos, or even add photos that would make sense to my business.","title":"Squarespace: Run your business — Disappointed","body":"It’s been so difficult to edit or do anything on the app. What’s the point with having an app that doesn’t actually allow you to do anything or edit text etc? Not very user friendly when you’re trying to add a title and it doesn’t even show up and the settings for the header are minimal. I’ve quite disappointed so many people have recommended this to me to create my business website. This app is infuriating when I can’t even seem to click on something to edit it, or even properly adjust sections and photos, or even add photos that would make sense to my business. Please make this all work","authorHash":"85979f9e696ff49364c8962370cb4362","rating":1,"offTopic":false},{"id":"b21e26ae-6c8b-4a36-81fd-ddb09eb17f88","excerpt":"Squarespace: Run your business — Frustrating — The latest update means writing any blog posts is a lengthy process. Any content I enter into a post gets immediately deleted when I save it. The format seems to be trying to replicate the PC experience of the website but it’s insanely harder to do that on a phone… thought","url":"https://apps.apple.com/au/app/id1361797894?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2023-06-03T08:28:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Squarespace: Run your business — Frustrating.","title":"Squarespace: Run your business — Frustrating","body":"The latest update means writing any blog posts is a lengthy process. Any content I enter into a post gets immediately deleted when I save it. The format seems to be trying to replicate the PC experience of the website but it’s insanely harder to do that on a phone… thought the app experience was okay until this latest change… not sure why it’s been updated. About to give up using Squarespace as need app access to be speedy.","authorHash":"38a9ef57afa7c22d1d9b2ddfec412213","rating":2,"offTopic":false},{"id":"1b8bbb8b-18b9-41ca-bc85-ac9be59f82a5","excerpt":"Squarespace: Run your business — 100% useless — I've tried this app on both my iPad and android phone, and it does not work on either. I cannot edit a single thing. Absolute trash. Don't waste your time! It's obvious by all the bad reviews, and generic response from The developers that they don't care at all about how ","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.9188334,"occurredAt":"2023-04-29T02:29:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["doesnt_work","product:Squarespace"],"statement":"I've tried this app on both my iPad and android phone, and it does not work on either.","title":"Squarespace: Run your business — 100% useless","body":"I've tried this app on both my iPad and android phone, and it does not work on either. I cannot edit a single thing. Absolute trash. Don't waste your time! It's obvious by all the bad reviews, and generic response from The developers that they don't care at all about how crappy their app really is. Stop telling everyone to restart or call a customer service number, and fix the app!!\n\nI'd give this zero stars if I could.","authorHash":"9ab358e9908bedded708eba4e8e31c61","rating":1,"offTopic":false},{"id":"3073d612-df1d-42bd-88ab-0ec6deb900b2","excerpt":"Squarespace: Run your business — App keeps crashing — I use this app and platform for my website, and I can’t log in with my new phone because it keep crashing. I’ve updated it and it’s still not working and I’m unbelievably frustrated by this stupid thing.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.91618663,"occurredAt":"2024-02-15T21:35:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.48733333,"matchedPatterns":["frustrating","keeps_failing","product:Squarespace"],"statement":"Squarespace: Run your business — App keeps crashing.","title":"Squarespace: Run your business — App keeps crashing","body":"I use this app and platform for my website, and I can’t log in with my new phone because it keep crashing. I’ve updated it and it’s still not working and I’m unbelievably frustrated by this stupid thing.","authorHash":"0691d99c416517f25ded9e98113a12a8","rating":1,"offTopic":false},{"id":"d41f6b4d-c322-4e97-87f0-3e4d052b67d3","excerpt":"Squarespace: Run your business — Broken widgets and buggy site editor — I don’t know why SquareSpace even has an app. When I try to edit my website on my very capable iPad Pro, the app is SO buggy. It jitters around, editing tools don’t respond correctly, and it’s generally just a frustrating thing to try to use. Final","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.8992,"occurredAt":"2024-03-16T15:20:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.46608695,"sentiment":-0.5652174,"confidence":0.61333334,"matchedPatterns":["frustrating","praise","product:Squarespace"],"statement":"It jitters around, editing tools don’t respond correctly, and it’s generally just a frustrating thing to try to use.","title":"Squarespace: Run your business — Broken widgets and buggy site editor","body":"I don’t know why SquareSpace even has an app. When I try to edit my website on my very capable iPad Pro, the app is SO buggy. It jitters around, editing tools don’t respond correctly, and it’s generally just a frustrating thing to try to use. Finally they fixed the blog creation section, but if I want to make any changes to my website I have to use my laptop. \n\nSecond, the analytics widget hasn’t worked on my iPad for months. It’s just a black square/rectangle. Honestly I forgot what it was until I just clicked it. \n\nI would love it if I could make small and quick changes from my iPad or iPhone on the fly.","authorHash":"50d599a55e1bcc74229a82d78410f105","rating":1,"offTopic":false},{"id":"339e46fc-6843-4945-a0d5-6b728e5c74a8","excerpt":"Squarespace: Run your business — Crashes constantly, — For a company working directly in UX, helping you create a seamless customer experience for people using your websites on computer and mobile, I cannot believe how desperately poor their own app is. \n\nIt has extremely limited capabilities vs working on your site on","url":"https://apps.apple.com/gb/app/id1361797894?see-all=reviews","role":"pain","weight":0.89607143,"occurredAt":"2024-11-22T08:56:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Website builders","intent":"problem_report","painScore":0.8041706,"sentiment":-0.81042653,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Dragging elements to edit layout on the site is beyond infuriating.","title":"Squarespace: Run your business — Crashes constantly,","body":"For a company working directly in UX, helping you create a seamless customer experience for people using your websites on computer and mobile, I cannot believe how desperately poor their own app is. \n\nIt has extremely limited capabilities vs working on your site on a browser. It crashes constantly (specifically during site edits or creating marketing campaigns: my up-to-date-app, for example, crashes every time I open and try to do a first edit on a marketing campaign). Dragging elements to edit layout on the site is beyond infuriating. The order history takes a million years to update, and when I frequently search for an order number or customer email I know exists, it regularly returns nothing. \n\nProduct updates have got a lot easier as have backend admin via the app but generally, the constant crashing or white blank screen makes this app fairly useless. I work on the go constantly and I often find myself having to delay important work until I get home to avoid working on my phone, which in 2024 is far from ideal. \n\nWho's developing this thing?!","authorHash":"63b50ffe110366c6ff3047ebc0ce3973","rating":1,"offTopic":false},{"id":"59560c0f-5d49-4c77-b909-a405633a24ca","excerpt":"Squarespace: Run your business — The worst app I have ever used — I have never taken the time to actually write a review but I have never in the 12 years since I bought my first iPhone seen an app so poorly optimized, non user friendly, infuriating, and all around terrible as the Squarespace app. Trying to create a sim","url":"https://apps.apple.com/ca/app/id1361797894?see-all=reviews","role":"pain","weight":0.894,"occurredAt":"2025-01-05T16:25:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Website builders","intent":"problem_report","painScore":0.8,"sentiment":-0.8,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"I have never taken the time to actually write a review but I have never in the 12 years since I bought my first iPhone seen an app so poorly optimized, non user friendly, infuriating, and all around terrible as the Squarespace app.","title":"Squarespace: Run your business — The worst app I have ever used","body":"I have never taken the time to actually write a review but I have never in the 12 years since I bought my first iPhone seen an app so poorly optimized, non user friendly, infuriating, and all around terrible as the Squarespace app. Trying to create a simple portfolio made me feel like I was trying to do long division on an etch a sketch. Whoever green lit this app should be fired. If I could give this negative 100 stars I would. As a company you should be embarrassed.","authorHash":"4763b5ea522a4b9cfb5b3f79bc6e6585","rating":1,"offTopic":false},{"id":"b00afdae-0f7d-43f0-8c0e-f29e0fb60393","excerpt":"Squarespace: Run your business — The app used to be promising, it is now totally useless — I have been editing on Squarespace for 5 years now and must say this may be the end of my Squarespace experience. The editing plateforme works “ok” on a desktop ( it all depend if you are PC or Mac). It used to be easier a couple","url":"https://apps.apple.com/ca/app/id1361797894?see-all=reviews","role":"pain","weight":0.8745717,"occurredAt":"2023-01-06T07:11:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Website builders","intent":"problem_report","painScore":0.6939535,"sentiment":-0.53488374,"confidence":0.51629025,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Why an App if that app is not working or at best letting you do real editing ( inserting photo txt, deleting, changing layout….) This is highly disappointing and frustrating with the feeling that the last 4 years have been more a downgrade…","title":"Squarespace: Run your business — The app used to be promising, it is now totally useless","body":"I have been editing on Squarespace for 5 years now and must say this may be the end of my Squarespace experience. The editing plateforme works “ok” on a desktop ( it all depend if you are PC or Mac). It used to be easier a couple of years ago, though. If you are blogging or editing on the road with an IPad Pro, be prepared to encounter a lot of frustration. Why an App if that app is not working or at best letting you do real editing ( inserting photo txt, deleting, changing layout….)\nThis is highly disappointing and frustrating with the feeling that the last 4 years have been more a downgrade than an upgrade.","authorHash":"55568699d05b580e9cde2a796cdb6d5f","rating":1,"offTopic":false},{"id":"3f7cdc6d-5973-420d-9709-02e6b211b8b6","excerpt":"Squarespace: Run your business — What happened? — This app is now nearly useless.  I can’t edit text on pages anymore unless I’m on a desktop. The option to add an event photo and other key details is also missing from the app. The app editor used to have many of the features of the desktop, but now many of them don’t ","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2023-07-04T19:04:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:Squarespace"],"statement":"The option to add an event photo and other key details is also missing from the app.","title":"Squarespace: Run your business — What happened?","body":"This app is now nearly useless.  I can’t edit text on pages anymore unless I’m on a desktop. The option to add an event photo and other key details is also missing from the app. The app editor used to have many of the features of the desktop, but now many of them don’t work anymore or they are slower/much glitchier since the latest update. App is now mostly useless","authorHash":"a0bcd75fe384eb0b00518c49d6c3809b","rating":2,"offTopic":false},{"id":"0cd51dc0-6cb8-40b3-930a-5c097c2dbd7f","excerpt":"Squarespace: Run your business — App crashes — I love squarespace as a whole it’s easy to learn and operate but the app sucks when trying to add new products you will spend 45mins trying to add 1 product everytime you wanna change the picture or add something in the description as soon as you click something to change ","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.8473565,"occurredAt":"2026-07-22T13:55:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.70608693,"sentiment":-0.5652174,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"I love squarespace as a whole it’s easy to learn and operate but the app sucks when trying to add new products you will spend 45mins trying to add 1 product everytime you wanna change the picture or add something in the description as soon…","title":"Squarespace: Run your business — App crashes","body":"I love squarespace as a whole it’s easy to learn and operate but the app sucks when trying to add new products you will spend 45mins trying to add 1 product everytime you wanna change the picture or add something in the description as soon as you click something to change it it crashes and sends you back a step without saving its the most frustrating thing I’ve ever seen","authorHash":"504031cdf0d15262324299c29be041f4","rating":1,"offTopic":false},{"id":"f030a020-a487-4dc8-ab9f-f9a75bad4586","excerpt":"Squarespace: Run your business — Don’t bother with the app — They will happily take your money through your phone. Can’t cancel through it though. Can’t transfer payments. Can’t even share my site to let someone look at it without them having to log into my account.\nI am really disappointed with this, it has been way m","url":"https://apps.apple.com/ca/app/id1361797894?see-all=reviews","role":"pain","weight":0.8465483,"occurredAt":"2026-03-29T16:33:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.45029166,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"I am really disappointed with this, it has been way more frustrating than useful.","title":"Squarespace: Run your business — Don’t bother with the app","body":"They will happily take your money through your phone. Can’t cancel through it though. Can’t transfer payments. Can’t even share my site to let someone look at it without them having to log into my account.\nI am really disappointed with this, it has been way more frustrating than useful.","authorHash":"947c1eed4503f1ffe0621cb2e7327c69","rating":1,"offTopic":false},{"id":"2780f981-b51b-45fc-9354-c24b3f9723e6","excerpt":"Squarespace: Run your business — Bad updates — The new updates make blog editing worse on mobile. From not being able to add links to text to my previous computer edits being reversed whenever I save on mobile, the new updates make working on my website annoying. Why remove so many formatting options from the app?! It ","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.842041,"occurredAt":"2024-03-20T13:26:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.6953846,"sentiment":-0.53846157,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"From not being able to add links to text to my previous computer edits being reversed whenever I save on mobile, the new updates make working on my website annoying.","title":"Squarespace: Run your business — Bad updates","body":"The new updates make blog editing worse on mobile. From not being able to add links to text to my previous computer edits being reversed whenever I save on mobile, the new updates make working on my website annoying. Why remove so many formatting options from the app?! It was very convenient before. I really liked the app because I was able to get a lot of work done away from home but now I can’t do that because all of the good features are gone. \n\nI only use the app to look at analytics now :(","authorHash":"bd5aa5031486be65534378850572031d","rating":2,"offTopic":false},{"id":"055b1411-8459-4a94-8d75-d10df704d2ec","excerpt":"Squarespace: Run your business — Love Squarespace - Annoying App — Squarespace is sleek, very modern and can simply customize at ease.\n\nThe app however, tends to have glitches frequently. Sometimes when you’re writing a new blog post, the texts disappear. When you’re uploading a photo, the whole app signs you out and s","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.8344,"occurredAt":"2023-06-27T15:16:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.68,"sentiment":-0.5,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Squarespace: Run your business — Love Squarespace - Annoying App.","title":"Squarespace: Run your business — Love Squarespace - Annoying App","body":"Squarespace is sleek, very modern and can simply customize at ease.\n\nThe app however, tends to have glitches frequently. Sometimes when you’re writing a new blog post, the texts disappear. When you’re uploading a photo, the whole app signs you out and says there’s an issue. There’s just a lot that’s frustrating when you’re working on the app using an iPad for traveling. The website itself, using Chrome, doesn’t work on the iPad as well.\n\nPlease fix the app for iPads accessibility!","authorHash":"6772fb1a276cc053d42a98bad32c0e94","rating":3,"offTopic":false},{"id":"e0c54938-cc43-4d8e-9e3d-88aaffc1c3bf","excerpt":"Squarespace: Run your business — Great website, terrible app — I love Squarespace but I hate this app! The Commerce app was SO much better. I don’t understand why they switched to this one and why it’s not more user friendly. It’s basically exactly what you have on the computer just smaller, it doesn’t make sense becau","url":"https://apps.apple.com/au/app/id1361797894?see-all=reviews","role":"pain","weight":0.8310889,"occurredAt":"2021-09-29T14:52:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Website builders","intent":"problem_report","painScore":0.67333335,"sentiment":-0.33333334,"confidence":0.49666667,"matchedPatterns":["i_hate","product:Squarespace"],"statement":"I love Squarespace but I hate this app!","title":"Squarespace: Run your business — Great website, terrible app","body":"I love Squarespace but I hate this app! The Commerce app was SO much better. I don’t understand why they switched to this one and why it’s not more user friendly. It’s basically exactly what you have on the computer just smaller, it doesn’t make sense because the old app style/user friendly version is much more appropriate. I don’t even get notifications when people have made purchases on my site anymore so what’s the point? Not sure why they’ve made the switch to this terrible new app to be honest","authorHash":"0fb093bf23a7cdec5def7d24ad77545b","rating":2,"offTopic":false},{"id":"199e5877-c1a3-40d1-9dd2-d18d816f319b","excerpt":"Squarespace: Run your business — How does this app have 5 stars?? — I downloaded the app because I travel for a living and it’s a pain to carry my laptop with me everywhere. What a rude awakening to find literally nothing works on the app- NOTHING! Not sure who they’re using for their app development but they are HORRI","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.8244667,"occurredAt":"2023-07-18T21:51:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.66,"sentiment":-0.375,"confidence":0.49666667,"matchedPatterns":["terrible","product:Squarespace"],"statement":"Not sure who they’re using for their app development but they are HORRIBLE!","title":"Squarespace: Run your business — How does this app have 5 stars??","body":"I downloaded the app because I travel for a living and it’s a pain to carry my laptop with me everywhere. What a rude awakening to find literally nothing works on the app- NOTHING! Not sure who they’re using for their app development but they are HORRIBLE! Stop pinching pennies and invest in a decent app if you want to keep your business going! People are moving to Wordpress fast! Squarespace is losing money in their attempt to save money.","authorHash":"66637502211d18c1cfaf748a0d88bffc","rating":1,"offTopic":false},{"id":"2166a2f7-b431-4809-9712-b14f87f15e52","excerpt":"Squarespace: Run your business — Some aspects good, some incredibly frustrating to use. — I find it helpful to add photos that I have saved on my phone while I’m also working on my laptop. But if I change my mind and wish to upload from my Squarespace library instead of my phone, often the app will freeze and take me t","url":"https://apps.apple.com/au/app/id1361797894?see-all=reviews","role":"pain","weight":0.82020956,"occurredAt":"2025-09-07T07:34:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Website builders","intent":"problem_report","painScore":0.6514286,"sentiment":-0.42857143,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Squarespace: Run your business — Some aspects good, some incredibly frustrating to use..","title":"Squarespace: Run your business — Some aspects good, some incredibly frustrating to use.","body":"I find it helpful to add photos that I have saved on my phone while I’m also working on my laptop. But if I change my mind and wish to upload from my Squarespace library instead of my phone, often the app will freeze and take me to the home page. \nI find the app incredibly frustrating and difficult to use at times.","authorHash":"2183949f693a87c2f58d60f2efa32dfc","rating":2,"offTopic":true},{"id":"a994b2cc-87d0-4ada-ac5f-cafdccb96224","excerpt":"Squarespace: Run your business — Unusable — The desktop version of Squarespace works well but the iOS version for mobile and iPad literally does not work. You look on the site’s uptime maintenance page and it says it’s all fine.\n\nBut nothing loads and just displays internal server issues. It’s been like this for weeks ","url":"https://apps.apple.com/gb/app/id1361797894?see-all=reviews","role":"pain","weight":0.81949997,"occurredAt":"2024-12-22T22:49:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Website builders","intent":"problem_report","painScore":0.65,"sentiment":-0.5,"confidence":0.49666667,"matchedPatterns":["doesnt_work","product:Squarespace"],"statement":"The desktop version of Squarespace works well but the iOS version for mobile and iPad literally does not work.","title":"Squarespace: Run your business — Unusable","body":"The desktop version of Squarespace works well but the iOS version for mobile and iPad literally does not work. You look on the site’s uptime maintenance page and it says it’s all fine.\n\nBut nothing loads and just displays internal server issues. It’s been like this for weeks even after the updates. It’s a shame because when it works, it’s brilliant. But the app literally does not work at all. Not even an exaggeration. It’s unusable.","authorHash":"46ea9a18941f56f47420d5cbdf3766ce","rating":1,"offTopic":false},{"id":"df3748b7-9f1d-4c8a-85f0-0c179be5c03e","excerpt":"Squarespace: Run your business — Good service, trash app — Squarespace provide a great service, but recent versions of this app are terrible. It used to be really great but the current version is dreadful. Screens not sizing properly, functions missing or impossible to find. A real step backwards.","url":"https://apps.apple.com/gb/app/id1361797894?see-all=reviews","role":"pain","weight":0.80661285,"occurredAt":"2026-09-22T21:21:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Website builders","intent":"feature_request","painScore":0.5416667,"sentiment":-0.26666668,"confidence":0.5232083,"matchedPatterns":["terrible","missing_feature","product:Squarespace"],"statement":"Screens not sizing properly, functions missing or impossible to find.","title":"Squarespace: Run your business — Good service, trash app","body":"Squarespace provide a great service, but recent versions of this app are terrible. It used to be really great but the current version is dreadful. Screens not sizing properly, functions missing or impossible to find. A real step backwards.","authorHash":"4cb0873a6600459255e7540e5d3c3764","rating":1,"offTopic":false},{"id":"2d7c907a-ff9b-49c2-9319-16a1bb7d5fa4","excerpt":"Squarespace: Run your business — Website is amazing, app is super annoying — Squarespace has honestly been one of the most frustrating apps I’ve used on mobile. The editor constantly glitches, buttons randomly stop responding, sections jump around while editing, and sometimes changes don’t even save correctly unless yo","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.80187494,"occurredAt":"2026-05-21T07:48:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.6145133,"sentiment":-0.33628318,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Squarespace: Run your business — Website is amazing, app is super annoying.","title":"Squarespace: Run your business — Website is amazing, app is super annoying","body":"Squarespace has honestly been one of the most frustrating apps I’ve used on mobile. The editor constantly glitches, buttons randomly stop responding, sections jump around while editing, and sometimes changes don’t even save correctly unless you refresh everything. The app feels super clunky, especially when trying to manage a more customized website with code, animations, or advanced layouts.\n\nWhat makes it worse is that whenever I try to make a quick change on the go, I literally end up having to go out of my way to get on a desktop because the app just will NOT let me complete the task properly. Something that should take 30 seconds turns into 15 minutes of fighting the app. Half the time menus bug out, text boxes stop working, or edits don’t apply correctly.\n\nThat being said, the actual websites themselves usually work very well once everything is live. The frontend experience for customers is smooth, clean, and professional looking. Their templates are visually solid, and when optimized properly, the websites can look extremely premium. So while the backend/editor experience can be genuinely annoying and buggy, the final result for visitors is usually great.","authorHash":"2df3e788a013320b47042f83f62daa54","rating":1,"offTopic":false},{"id":"56abe545-5b8f-42f9-8730-1b384acff29f","excerpt":"Squarespace: Run your business — Latest update to the app is horrible — Editing pages now happens in a mobile view and they removed native functionality, nothing loads and everytime you try to edit a page it just goes to a white screen.\n\nSeems odd to have such a subpar experience whilst charging a premium for it.","url":"https://apps.apple.com/au/app/id1361797894?see-all=reviews","role":"pain","weight":0.8015634,"occurredAt":"2024-04-19T12:07:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Website builders","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.41966668,"matchedPatterns":["terrible","product:Squarespace"],"statement":"Squarespace: Run your business — Latest update to the app is horrible.","title":"Squarespace: Run your business — Latest update to the app is horrible","body":"Editing pages now happens in a mobile view and they removed native functionality, nothing loads and everytime you try to edit a page it just goes to a white screen.\n\nSeems odd to have such a subpar experience whilst charging a premium for it.","authorHash":"f94703e33d6e07fe741f8f005f60ba5f","rating":1,"offTopic":false},{"id":"9ce5ea85-c910-4d41-ab7d-9136a782dbd3","excerpt":"Squarespace: Run your business — Unusable - Crashing — Have urgent edits / broken links (because links don’t update when you rename a page) and can’t do it from my mobile as it constantly crashes. What do I pay nearly £200 a year for?","url":"https://apps.apple.com/gb/app/id1361797894?see-all=reviews","role":"pain","weight":0.7942541,"occurredAt":"2025-02-06T20:46:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Website builders","intent":"purchase_intent","painScore":0.7,"sentiment":-1,"confidence":0.46720833,"matchedPatterns":["would_pay","urgent","product:Squarespace"],"statement":"What do I pay nearly £200 a year for?","title":"Squarespace: Run your business — Unusable - Crashing","body":"Have urgent edits / broken links (because links don’t update when you rename a page) and can’t do it from my mobile as it constantly crashes. What do I pay nearly £200 a year for?","authorHash":"f624afde7ad5cc683f46507f79ff6bed","rating":1,"offTopic":false},{"id":"b8d713e4-bff0-48dc-9d22-3265b2d7efc7","excerpt":"Squarespace: Run your business — Frustrating and Limited Editing Experience — The editing experience is extremely frustrating—it barely functions, even for something as basic as adding a button to an existing page. You’re essentially forced to use a laptop, as the app offers little to no real editing capability.","url":"https://apps.apple.com/au/app/id1361797894?see-all=reviews","role":"pain","weight":0.78897333,"occurredAt":"2025-07-14T14:28:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.41966668,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Squarespace: Run your business — Frustrating and Limited Editing Experience.","title":"Squarespace: Run your business — Frustrating and Limited Editing Experience","body":"The editing experience is extremely frustrating—it barely functions, even for something as basic as adding a button to an existing page. You’re essentially forced to use a laptop, as the app offers little to no real editing capability.","authorHash":"16c8022f3ecb66427ef783868a646f0b","rating":1,"offTopic":false},{"id":"8c4ecf86-7fe8-4945-937e-ebaceb4d193e","excerpt":"Squarespace: Run your business — Wish it worked as expected — Editing on the app is almost impossible. Clicking the edit button to edit a section does not work. I can delete it or move the entire section but I can’t edit within a section or a block. I just want to be able to correct a typo that a friend has pointed out","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.7863889,"occurredAt":"2023-09-12T04:36:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.5833333,"sentiment":-0.33333334,"confidence":0.49666667,"matchedPatterns":["doesnt_work","product:Squarespace"],"statement":"Clicking the edit button to edit a section does not work.","title":"Squarespace: Run your business — Wish it worked as expected","body":"Editing on the app is almost impossible. Clicking the edit button to edit a section does not work. I can delete it or move the entire section but I can’t edit within a section or a block. I just want to be able to correct a typo that a friend has pointed out to me or to make a simple update. Instead I find myself using the the browser on my phone that’s clumsy. I hope this gets updated soon. \n\nThe previous reviews were obviously for different versions.","authorHash":"ad64d40301763d30f604a2432893efd9","rating":3,"offTopic":false},{"id":"8abac1e7-03d5-495f-870a-534b7b51e6e7","excerpt":"Squarespace: Run your business — It’s a scam — Ever since I first signed to SS which was probably good 10 years ago the mobile version never functioned properly and no matter how many times you feed it back, nothing is being done. It’s very frustrating that we can’t use a service on both devices because of this. Very d","url":"https://apps.apple.com/gb/app/id1361797894?see-all=reviews","role":"pain","weight":0.7620561,"occurredAt":"2026-01-21T07:54:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Website builders","intent":"problem_report","painScore":0.74666667,"sentiment":-0.6666667,"confidence":0.43629166,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"It’s very frustrating that we can’t use a service on both devices because of this.","title":"Squarespace: Run your business — It’s a scam","body":"Ever since I first signed to SS which was probably good 10 years ago the mobile version never functioned properly and no matter how many times you feed it back, nothing is being done. It’s very frustrating that we can’t use a service on both devices because of this. Very disappointed.","authorHash":"451f49ef2f6c28b856edbfa78987a600","rating":1,"offTopic":false},{"id":"768db4cf-8d9c-4500-80e5-edb6f3764582","excerpt":"Squarespace: Run your business — Glitching more and more — Started out fine and over time it’s barely functional (glitching, shorting out without saving, returning to main dashboard mid upload and erasing all data). I’m frustrated and I’ve contact support. Unfortunately, no real help was provided except well meaning su","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.7465145,"occurredAt":"2026-07-16T01:38:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.6514286,"sentiment":-0.42857143,"confidence":0.45204166,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"I’m frustrated and I’ve contact support.","title":"Squarespace: Run your business — Glitching more and more","body":"Started out fine and over time it’s barely functional (glitching, shorting out without saving, returning to main dashboard mid upload and erasing all data). I’m frustrated and I’ve contact support. Unfortunately, no real help was provided except well meaning suggestions. Desktop works fine.","authorHash":"913220b81429a861aac71f833d64df05","rating":2,"offTopic":false},{"id":"e11ffeb3-d258-41d3-b5b2-cd14cbf463a9","excerpt":"Squarespace: Run your business — Service is great the app is the problem — Never come across an app that is so useless for its company. I don’t know where you’ve gotten any positive feedback.\n\nThe whole purpose of having an iPad and the app is to edit on the go. I can’t edit at all, create pages sure, and navigation is","url":"https://apps.apple.com/ca/app/id1361797894?see-all=reviews","role":"pain","weight":0.7298762,"occurredAt":"2023-06-05T20:17:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Website builders","intent":"problem_report","painScore":0.59,"sentiment":-0.2,"confidence":0.45904166,"matchedPatterns":["terrible","product:Squarespace"],"statement":"Never come across an app that is so useless for its company.","title":"Squarespace: Run your business — Service is great the app is the problem","body":"Never come across an app that is so useless for its company. I don’t know where you’ve gotten any positive feedback.\n\nThe whole purpose of having an iPad and the app is to edit on the go. I can’t edit at all, create pages sure, and navigation is fine just can’t do any editing at all.","authorHash":"103c91d7c616ba76546d6cf22090390f","rating":1,"offTopic":false},{"id":"9f61254f-2599-4d0c-a8e4-257fb7990f39","excerpt":"Squarespace: Run your business — Better off using the website — Can’t be bothered to sit here ranting but this app is terrible nothing works and it is broken, very difficult to edit your page and you can’t access critical menus like accessing your domain and editing old ones or buying new ones","url":"https://apps.apple.com/gb/app/id1361797894?see-all=reviews","role":"pain","weight":0.7202044,"occurredAt":"2024-07-02T16:19:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Website builders","intent":"problem_report","painScore":0.78692305,"sentiment":-0.6923077,"confidence":0.40304166,"matchedPatterns":["terrible","product:Squarespace"],"statement":"Can’t be bothered to sit here ranting but this app is terrible nothing works and it is broken, very difficult to edit your page and you can’t access critical menus like accessing your domain and editing old ones or buying new ones","title":"Squarespace: Run your business — Better off using the website","body":"Can’t be bothered to sit here ranting but this app is terrible nothing works and it is broken, very difficult to edit your page and you can’t access critical menus like accessing your domain and editing old ones or buying new ones","authorHash":"113305f813d7f8f454e69f094f9d2ea5","rating":1,"offTopic":false},{"id":"91d397a1-2602-48a9-9032-9f2e0e042cb7","excerpt":"Squarespace: Run your business — The new app version is terrible, taken 95% of my work productivity — New Page edits are useless, like why would I create a post if I still have to go on desktop to finish the post? There’s really no point to the app anymore.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.7079733,"occurredAt":"2024-03-18T03:14:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.37066665,"matchedPatterns":["terrible","product:Squarespace"],"statement":"Squarespace: Run your business — The new app version is terrible, taken 95% of my work productivity.","title":"Squarespace: Run your business — The new app version is terrible, taken 95% of my work productivity","body":"New Page edits are useless, like why would I create a post if I still have to go on desktop to finish the post? There’s really no point to the app anymore.","authorHash":"9a62c7b1ef6c07a4fd3dbde35873ea86","rating":1,"offTopic":false},{"id":"228f3cb5-cb54-4090-85b2-8d134366184d","excerpt":"Squarespace: Run your business — Unable to edit my site on iPad — The app is pretty useless on iPad. Editing via web browser on iPad doesn’t work well either. Consequently, I have to use a desktop computer to make changes. Inconvenient and frustrating.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.6886283,"occurredAt":"2023-11-19T17:12:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.36629167,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Inconvenient and frustrating.","title":"Squarespace: Run your business — Unable to edit my site on iPad","body":"The app is pretty useless on iPad. Editing via web browser on iPad doesn’t work well either. Consequently, I have to use a desktop computer to make changes. Inconvenient and frustrating.","authorHash":"50cf6f49218b230fd41b912361298668","rating":1,"offTopic":false},{"id":"e124caaf-fc92-4186-ae6f-561a766bcb69","excerpt":"Squarespace: Run your business — Buggy… — For an app that’s made to help build a website it’s too glitchy and buggy. VERY frustrating! Currently can’t even delete or add to my drop downs because the box won’t scroll down. This is one of many issues….","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.6853384,"occurredAt":"2026-05-25T20:48:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.36454168,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"VERY frustrating!","title":"Squarespace: Run your business — Buggy…","body":"For an app that’s made to help build a website it’s too glitchy and buggy. VERY frustrating! Currently can’t even delete or add to my drop downs because the box won’t scroll down. This is one of many issues….","authorHash":"f62b6c196306de7df54d8d1dde2a0bcc","rating":3,"offTopic":false},{"id":"923cfe2b-355b-46d9-a6f5-0e540f10e51e","excerpt":"Squarespace: Run your business — Doesn’t work on iPad — Not sure what’s going on but the app is UNBELIEVABLY glitchy. Only seems to work on PC browser. Other than that, forget about it. Devs needs to put in lot of work — this app is unusable.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.6829046,"occurredAt":"2023-08-16T01:19:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.35754168,"matchedPatterns":["terrible","product:Squarespace"],"statement":"Devs needs to put in lot of work — this app is unusable.","title":"Squarespace: Run your business — Doesn’t work on iPad","body":"Not sure what’s going on but the app is UNBELIEVABLY glitchy. Only seems to work on PC browser. Other than that, forget about it. Devs needs to put in lot of work — this app is unusable.","authorHash":"9b75b2ac394c1851ee42d68dc5110b41","rating":1,"offTopic":false},{"id":"c579b575-3f74-457a-bbf5-3ee1f2db2b88","excerpt":"Squarespace: Run your business — Useless, missing key edit features — Can’t add video links to galleries, can’t change the image thumbnails. Useless for most page editing. Have to suffer thru using squarespace on ios chrome. Inexcusable lack of features here.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.6554533,"occurredAt":"2024-02-18T01:36:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.37241668,"matchedPatterns":["missing_feature","product:Squarespace"],"statement":"Squarespace: Run your business — Useless, missing key edit features.","title":"Squarespace: Run your business — Useless, missing key edit features","body":"Can’t add video links to galleries, can’t change the image thumbnails. Useless for most page editing. Have to suffer thru using squarespace on ios chrome. Inexcusable lack of features here.","authorHash":"9ae8a015463036d5cd3e2e7950e2b3e1","rating":2,"offTopic":false},{"id":"31e07f5a-dde8-4bd5-890a-324c430e4fb7","excerpt":"Squarespace: Run your business — How is it that your app can’t even save edits properly? — The app is useless, I can’t save calendar updates. It gives error every time. Squarespace costs way too much not to have a proper app.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.65449333,"occurredAt":"2023-12-13T03:51:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.34266666,"matchedPatterns":["terrible","product:Squarespace"],"statement":"The app is useless, I can’t save calendar updates.","title":"Squarespace: Run your business — How is it that your app can’t even save edits properly?","body":"The app is useless, I can’t save calendar updates. It gives error every time. Squarespace costs way too much not to have a proper app.","authorHash":"96bec96a37ccdf08ab7d185f6ed2047e","rating":1,"offTopic":false},{"id":"afd03322-1a4a-486a-b485-a45ee755df5b","excerpt":"Squarespace: Run your business — Useless for editing — I’m working from an iPad and found that I cannot edit even the most simple things on my website, including basic text. None of the edit buttons are responsive and the options for editing lack basic items like uploading a logo or editing text.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.6490667,"occurredAt":"2023-11-25T19:02:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"feature_request","painScore":0.6,"sentiment":-0.6,"confidence":0.40566668,"matchedPatterns":["missing_feature","product:Squarespace"],"statement":"None of the edit buttons are responsive and the options for editing lack basic items like uploading a logo or editing text.","title":"Squarespace: Run your business — Useless for editing","body":"I’m working from an iPad and found that I cannot edit even the most simple things on my website, including basic text. None of the edit buttons are responsive and the options for editing lack basic items like uploading a logo or editing text.","authorHash":"49a3c147895a2337827ba005cd4b4b98","rating":1,"offTopic":false},{"id":"cfe2dffa-20ae-417f-b41a-c78b5039ed9a","excerpt":"Squarespace: Run your business — Disappointing — Previously used Squarespace for a website and the app was a primary way of editing. I have a new business opportunity and was looking forward to using Squarespace again. Nope. The app does not work at all anymore. Sad because it was the best website building. Guess I’ll ","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.64784795,"occurredAt":"2023-11-13T14:52:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.45,"sentiment":0,"confidence":0.44679168,"matchedPatterns":["doesnt_work","product:Squarespace"],"statement":"The app does not work at all anymore.","title":"Squarespace: Run your business — Disappointing","body":"Previously used Squarespace for a website and the app was a primary way of editing. I have a new business opportunity and was looking forward to using Squarespace again. Nope. The app does not work at all anymore. Sad because it was the best website building. Guess I’ll use a different service.","authorHash":"19ab307f08ea85d116af1147fe474344","rating":1,"offTopic":false},{"id":"f7151ab4-88f4-4f4e-bbe9-62ede5761c62","excerpt":"Squarespace: Run your business — The year is 2026 and I can’t wait my website on my phone — App freezes when I try to edit my website. It crashes when I try to edit my website. I can’t click on elements to edit them. It would open modules. I have to force close the app to try again. I have to try to use the website edi","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.6329731,"occurredAt":"2026-09-16T16:29:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4521236,"matchedPatterns":["product:Squarespace"],"statement":"App freezes when I try to edit my website.","title":"Squarespace: Run your business — The year is 2026 and I can’t wait my website on my phone","body":"App freezes when I try to edit my website. It crashes when I try to edit my website. I can’t click on elements to edit them. It would open modules. I have to force close the app to try again. I have to try to use the website editor through my mobile browser. That doesn’t even work. All the app is doing is using a browser to access the Squarespace website. The year is 2026, maybe create an actual app.","authorHash":"6038aab834eb6dfd96cb7ad610d840fe","rating":1,"offTopic":false},{"id":"83314201-2104-4dfa-8647-2a6e24d2fe87","excerpt":"Squarespace: Run your business — Super Janky — Squarespace is horrible to use with an IOS device. You cannot edit anything through this app. Might as well use the browser version- if it will even work…","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.61438334,"occurredAt":"2023-08-22T04:00:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.32166666,"matchedPatterns":["terrible","product:Squarespace"],"statement":"Squarespace is horrible to use with an IOS device.","title":"Squarespace: Run your business — Super Janky","body":"Squarespace is horrible to use with an IOS device. You cannot edit anything through this app. Might as well use the browser version- if it will even work…","authorHash":"f7437d8fa3a78a308d93fd4fd51d9886","rating":2,"offTopic":false},{"id":"8f6ecef9-d522-4be8-96a4-63a1eaaa580b","excerpt":"Squarespace: Run your business — Terrible — Whether you are using the app or the site, Squarespace does not work well with editing things on the iPad. Don’t waste your time if you don’t have another device.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.6031771,"occurredAt":"2023-10-24T19:42:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.32604167,"matchedPatterns":["doesnt_work","product:Squarespace"],"statement":"Whether you are using the app or the site, Squarespace does not work well with editing things on the iPad.","title":"Squarespace: Run your business — Terrible","body":"Whether you are using the app or the site, Squarespace does not work well with editing things on the iPad. Don’t waste your time if you don’t have another device.","authorHash":"c2dd55d8171fa6f708aac7ad947bbfae","rating":1,"offTopic":false},{"id":"cbf0e223-70c3-4f02-8f6a-74b42cbc881c","excerpt":"Squarespace: Run your business — How Hard Can It Be! — This app is useless, and filled with glitches that make it impossible to edit your website on a mobile device. Do better Squarespace!","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.5926571,"occurredAt":"2023-08-14T09:35:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.31029168,"matchedPatterns":["terrible","product:Squarespace"],"statement":"This app is useless, and filled with glitches that make it impossible to edit your website on a mobile device.","title":"Squarespace: Run your business — How Hard Can It Be!","body":"This app is useless, and filled with glitches that make it impossible to edit your website on a mobile device. Do better Squarespace!","authorHash":"fadd58e428bb404d7908bc49cf5382d7","rating":1,"offTopic":false},{"id":"756fe834-4df4-4e03-8843-3b17bcd0d17e","excerpt":"Squarespace: Run your business — App not working for editing — I love Squarespace, I use it for my music blog. However the app is no longer letting me edit the blog fully (I can not add photos or links etc to any blog). The moment I try to it signs me. Very disappointing I hope this is fixed asap. Otherwise this a grea","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"request","weight":0.5862167,"occurredAt":"2023-05-19T20:53:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.36,"sentiment":0.3846154,"confidence":0.43104166,"matchedPatterns":["urgent","product:Squarespace"],"statement":"Very disappointing I hope this is fixed asap.","title":"Squarespace: Run your business — App not working for editing","body":"I love Squarespace, I use it for my music blog. However the app is no longer letting me edit the blog fully (I can not add photos or links etc to any blog). The moment I try to it signs me. Very disappointing I hope this is fixed asap. Otherwise this a great app.","authorHash":"b05120eba1b1bdd7b30385651be49231","rating":3,"offTopic":false},{"id":"d63a8740-0f5c-440d-b961-8bd2c4ddffa9","excerpt":"Squarespace: Run your business — App not good — Using the app on my phone has been quite frustrating. Whenever I attempt to edit a section, issues arise such as the screen turning completely white or nothing happening when I click on certain elements.","url":"https://apps.apple.com/au/app/id1361797894?see-all=reviews","role":"pain","weight":0.57735837,"occurredAt":"2024-02-18T06:22:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Website builders","intent":"problem_report","painScore":0.58,"sentiment":-0.25,"confidence":0.36541668,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Using the app on my phone has been quite frustrating.","title":"Squarespace: Run your business — App not good","body":"Using the app on my phone has been quite frustrating. Whenever I attempt to edit a section, issues arise such as the screen turning completely white or nothing happening when I click on certain elements.","authorHash":"63c1f6c758a2e76383b568af20290447","rating":1,"offTopic":false},{"id":"aa8bb389-90f6-480d-818e-5269b7a3094d","excerpt":"Squarespace: Run your business — Update please! — Please update this app! It barely works. So frustrating to edit anything besides text. As of 9/5/23 can only look at analytics. I can edit nothing. Deleted.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.5607917,"occurredAt":"2023-09-06T02:13:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.72,"sentiment":-0.6,"confidence":0.32604167,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"So frustrating to edit anything besides text.","title":"Squarespace: Run your business — Update please!","body":"Please update this app! It barely works. So frustrating to edit anything besides text. As of 9/5/23 can only look at analytics. I can edit nothing. Deleted.","authorHash":"79e832eceab1dc104dc35f810493d427","rating":1,"offTopic":false},{"id":"1a4a3bac-cf7f-434e-96a5-81c139934d0f","excerpt":"Squarespace: Run your business — Not worth the frustration — It is impossible to make accurate edits on you website with this app. I deleted it months ago due to my wasted time, energy and patience. I recently downloaded it again hoping that real progress was made in the evolution of this app; however that is not the c","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2026-05-09T14:01:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:Squarespace"],"statement":"I deleted it months ago due to my wasted time, energy and patience.","title":"Squarespace: Run your business — Not worth the frustration","body":"It is impossible to make accurate edits on you website with this app. I deleted it months ago due to my wasted time, energy and patience. I recently downloaded it again hoping that real progress was made in the evolution of this app; however that is not the case. \n\nWe live in a constant on-the-go world and many of us work from our phone 99% of the time. \n\nUnfortunately, I am better off working from the desktop version until they can figure out how to properly design a website editing app.","authorHash":"7cd4425638e0b8dfb4f6a53b98ca1039","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":150}],"total":150}}