{"data":{"items":[{"id":"3f1c999c-9f52-4013-9a8c-680b8c1f9722","excerpt":"Deputy: Shift Schedule Maker — Appalling — We’ve been using deputy for over 5 years and I find it appalling and expensive. For the high cost it provides heartache and confusion for my large team and payroll. Public holidays are not accurate, the mobile app glitches and amount of bug fixes is low. I will not be using th","url":"https://apps.apple.com/au/app/id477070330?see-all=reviews","role":"pain","weight":0.61582303,"occurredAt":"2026-04-06T02:11:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4398736,"matchedPatterns":["product:Deputy"],"statement":"Public holidays are not accurate, the mobile app glitches and amount of bug fixes is low.","title":"Deputy: Shift Schedule Maker — Appalling","body":"We’ve been using deputy for over 5 years and I find it appalling and expensive. For the high cost it provides heartache and confusion for my large team and payroll. Public holidays are not accurate, the mobile app glitches and amount of bug fixes is low. I will not be using this when starting my next business and can’t wait to get off Deputy.","authorHash":"8f7ec84edc97211018c7ec90c53c2a9d","rating":1,"offTopic":false},{"id":"aa7ab633-53a5-4c7d-a07f-c0355d8d3b62","excerpt":"Deputy: Shift Schedule Maker — Program is now trash — The newest version online and app is absolutely trash will tons of bugs and navigation issues. They took a good product and ruined it completely. Don’t waste the money with this product.","url":"https://apps.apple.com/us/app/id477070330?see-all=reviews","role":"pain","weight":0.30982283,"occurredAt":"2026-07-10T18:29:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.29565218,"sentiment":-0.73913044,"confidence":0.239125,"matchedPatterns":["product:Deputy"],"statement":"Deputy: Shift Schedule Maker — Program is now trash.","title":"Deputy: Shift Schedule Maker — Program is now trash","body":"The newest version online and app is absolutely trash will tons of bugs and navigation issues. They took a good product and ruined it completely. Don’t waste the money with this product.","authorHash":"aa3ef0591d41c072b56b25c65422c73f","rating":1,"offTopic":false},{"id":"bc8c8be6-a3e1-4630-a90b-c3d985b85002","excerpt":"Deputy: Shift Schedule Maker — The new Deputy update is really bad. It takes longer for the app to load and there is a lag. The 'available shifts' button isn't showing the number of shifts available (like +4) anymore. Also, it doesn't show whether the company or the interpreter is offering the shift, it only shows that","url":"https://play.google.com/store/apps/details?id=com.deputy.android&hl=en","role":"pain","weight":0.59579045,"occurredAt":"2026-06-02T17:33:59.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4255646,"matchedPatterns":["product:Deputy"],"statement":"The new Deputy update is really bad.","title":"Deputy: Shift Schedule Maker","body":"The new Deputy update is really bad. It takes longer for the app to load and there is a lag. The 'available shifts' button isn't showing the number of shifts available (like +4) anymore. Also, it doesn't show whether the company or the interpreter is offering the shift, it only shows that info once you click on the specific shift. It takes us longer to claim shifts. The previous version was way better than this last one.","authorHash":"fb99c562ae74e6eaaffe74191533836d","rating":1,"offTopic":false},{"id":"d65f7465-11fb-45e8-a45e-d513fb2390b5","excerpt":"Deputy: Shift Schedule Maker — Slow as trash — It doesn’t load right away or refresh and with the recent update it takes even longer to open or to load shifts or available shifts or timesheet.. just disappointing","url":"https://apps.apple.com/us/app/id477070330?see-all=reviews","role":"pain","weight":0.300475,"occurredAt":"2025-09-08T15:07:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.214625,"matchedPatterns":["product:Deputy"],"statement":"Deputy: Shift Schedule Maker — Slow as trash.","title":"Deputy: Shift Schedule Maker — Slow as trash","body":"It doesn’t load right away or refresh and with the recent update it takes even longer to open or to load shifts or available shifts or timesheet.. just disappointing","authorHash":"389daf7a048fcc446f1a8c52ae9a2545","rating":1,"offTopic":false},{"id":"e5201e09-c62c-410f-b927-9300fec40361","excerpt":"Deputy: Shift Schedule Maker — New update sucks — New updated version is incredibly slow. It be had to restart app 10+ times trying to add time sheets. New UI looks way better but the app is non functional.","url":"https://apps.apple.com/au/app/id477070330?see-all=reviews","role":"pain","weight":0.293125,"occurredAt":"2026-02-09T05:31:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.209375,"matchedPatterns":["product:Deputy"],"statement":"Deputy: Shift Schedule Maker — New update sucks.","title":"Deputy: Shift Schedule Maker — New update sucks","body":"New updated version is incredibly slow. It be had to restart app 10+ times trying to add time sheets. New UI looks way better but the app is non functional.","authorHash":"f724ac6ccfdb90d7f81dc8ac9ffcd31d","rating":1,"offTopic":false},{"id":"fd10480a-afa2-4b67-a940-394ea605bcac","excerpt":"Deputy: Shift Schedule Maker — Clunky — Very clunky UI and a terrible experience to use in general. We’re constantly having issues with the deputy backend in our work place.","url":"https://apps.apple.com/au/app/id477070330?see-all=reviews","role":"pain","weight":0.2527,"occurredAt":"2025-03-15T22:41:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1805,"matchedPatterns":["product:Deputy"],"statement":"Very clunky UI and a terrible experience to use in general.","title":"Deputy: Shift Schedule Maker — Clunky","body":"Very clunky UI and a terrible experience to use in general. We’re constantly having issues with the deputy backend in our work place.","authorHash":"ae8135ddd12310a25c2f2f27d2a89298","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":5},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":1}],"total":6}}