{"data":{"items":[{"id":"02bdb2ee-b694-45f5-9ec5-c6f3391ee5e4","excerpt":"Google Chat — I had to switch from Google Hangouts to Google Chat. I wish I hadn't. It seems like Google just doesn't know how to make good software anymore. This app has fewer features than what it replaced. It's like Google Chat is a D student just doing the bare minimum to pass high school, not really caring about h","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"demand","weight":1.3775384,"occurredAt":"2021-07-27T14:59:45.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"feature_request","painScore":0.5653846,"sentiment":-0.53846157,"confidence":0.88,"matchedPatterns":["wish","frustrating","switching_from","product:Google Chat"],"statement":"I had to switch from Google Hangouts to Google Chat.","title":"Google Chat","body":"I had to switch from Google Hangouts to Google Chat. I wish I hadn't. It seems like Google just doesn't know how to make good software anymore. This app has fewer features than what it replaced. It's like Google Chat is a D student just doing the bare minimum to pass high school, not really caring about how they present themselves. You can't share or view multiple photos. You can't customize the look and feel of the app with different colors and themes. There are no chat bubbles with the left/right presentation normal in all other chat applications. There are no stickers. The desktop app on Windows is riddled with annoying bugs, like when you have multiple unread messages and unlock your computer, it plays notification sounds all at once, blasting your eardrums if you have your speakers on. Not to mention that it doesn't even flash the taskbar when you get a message so you barely notice it if you're not paying attention. It doesn't even have a dark mode. It's really just completely pathetic and makes me want to quit using Google products all together.","authorHash":"5743aee2d0294f0aa2517ec397d1b6d4","rating":1,"offTopic":false},{"id":"bddd1ab6-c4a2-4f6e-acf1-9c420e52ea20","excerpt":"Google Chat — Compared to Hangouts, we traveled about half the Earth's diameter in distance going backwards. Everything in Hangouts was simple, right in one area and easy to access. Now, everything is everywhere, and not to mention that core functions are missing, it's much slower, I rarely get notifications, and it's ","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"demand","weight":1.1524088,"occurredAt":"2022-07-11T16:03:27.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"alternative_search","painScore":0.5097059,"sentiment":-0.4117647,"confidence":0.7633333,"matchedPatterns":["switching_from","missing_feature","product:Google Chat"],"statement":"And the fact that you're forced to switch from Hangouts makes this downgrade a waste of space on your phone.","title":"Google Chat","body":"Compared to Hangouts, we traveled about half the Earth's diameter in distance going backwards. Everything in Hangouts was simple, right in one area and easy to access. Now, everything is everywhere, and not to mention that core functions are missing, it's much slower, I rarely get notifications, and it's 20 times more tedious to use. And the fact that you're forced to switch from Hangouts makes this downgrade a waste of space on your phone. Use something else if you want a good messaging app.","authorHash":"6d0f90cc235a8b87c0e242dc035a268c","rating":1,"offTopic":false},{"id":"a6055a8b-62ab-4a56-a982-818598e9775f","excerpt":"Google Chat — Garbage, bring back hangouts — First of all, google removed video calling in google hangouts group chats then replaced it with a google meet link, so now u need an extra app as NOW hangouts is going to go away and this app is even worse because u need google meet for individual contacts as well. Honestly ","url":"https://apps.apple.com/ca/app/id1163852619?see-all=reviews","role":"pain","weight":0.5222,"occurredAt":"2021-08-21T04:24:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Team chat","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.373,"matchedPatterns":["product:Google Chat"],"statement":"Google Chat — Garbage, bring back hangouts.","title":"Google Chat — Garbage, bring back hangouts","body":"First of all, google removed video calling in google hangouts group chats then replaced it with a google meet link, so now u need an extra app as NOW hangouts is going to go away and this app is even worse because u need google meet for individual contacts as well. Honestly google you’re making life too hard for everyone. Somehow this got 4 stars","authorHash":"248a2d2d77a10d81508a9c639b49c3fe","rating":1,"offTopic":false},{"id":"73d5f161-7f47-40be-a9d9-bd6d1c901bd8","excerpt":"Google Chat — I mean, it's an okay app. Basic format, really the only thing going for it that makes it different from other free messaging apps is that it's created by Google. However, when compared to what it's trying to replace, Google Hangouts, it's awful. The format is way worse, the notifications don't give you im","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"pain","weight":0.742,"occurredAt":"2022-08-09T17:09:54.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.53,"matchedPatterns":["product:Google Chat"],"statement":"However, when compared to what it's trying to replace, Google Hangouts, it's awful.","title":"Google Chat","body":"I mean, it's an okay app. Basic format, really the only thing going for it that makes it different from other free messaging apps is that it's created by Google. However, when compared to what it's trying to replace, Google Hangouts, it's awful. The format is way worse, the notifications don't give you image previews anymore, and it's overall harder to navigate and use. Will probably switch to a different messaging app, as I only used this hoping it would be similar to Hangouts.","authorHash":"8f46ad627c4756ecb6747a3fa0bc8008","rating":2,"offTopic":false},{"id":"ffb3833c-25b0-4f83-b93a-bde2e2ab3ce5","excerpt":"Google Chat — Was pushed here from Hangouts by Google, but this app is much worse than Hangouts! It's more cumbersome to use, you can only send one photo at a time, and you can't call someone or video chat directly from the app. You have to set up a link to a Chat and invite the person to join. It's totally unnecessary","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"pain","weight":0.72786665,"occurredAt":"2021-07-23T15:31:11.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"other","painScore":0.37333333,"sentiment":-0.93333334,"confidence":0.53,"matchedPatterns":["product:Google Chat"],"statement":"Super disappointed in this change, Google.","title":"Google Chat","body":"Was pushed here from Hangouts by Google, but this app is much worse than Hangouts! It's more cumbersome to use, you can only send one photo at a time, and you can't call someone or video chat directly from the app. You have to set up a link to a Chat and invite the person to join. It's totally unnecessary if you are just trying to call or video chat with one person. It turns what used to be an instantaneous thing into a multi-step process. Super disappointed in this change, Google. Do better.","authorHash":"a144745e611ba23168aa58a7ab1daaf1","rating":1,"offTopic":false},{"id":"b2c49fe4-8737-4276-93b4-5b7f3ef96526","excerpt":"Google Chat — Really annoyed by having to switch to Google Chat. I've used Hangouts since the beginning and I'm going to miss it terribly. Chat is hard to use visually with the left alignment and no clear distinction between different people. Plus the all white (or all black) look is hard on the eyes. The only good new","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"pain","weight":0.64415383,"occurredAt":"2022-06-27T20:34:45.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"other","painScore":0.21538462,"sentiment":-0.53846157,"confidence":0.53,"matchedPatterns":["product:Google Chat"],"statement":"Really annoyed by having to switch to Google Chat.","title":"Google Chat","body":"Really annoyed by having to switch to Google Chat. I've used Hangouts since the beginning and I'm going to miss it terribly. Chat is hard to use visually with the left alignment and no clear distinction between different people. Plus the all white (or all black) look is hard on the eyes. The only good news is that it is a separate app from my email, which would have been a damn nightmare!","authorHash":"7824a2721401ad100fa228b8bf1eb04f","rating":2,"offTopic":false},{"id":"62f13efb-f762-44f7-aee2-3e27133441d0","excerpt":"Google Chat — Google is shooting itself in the foot by killing everything that actually worked. Google Chat is a copy-pasted version of Microsoft Teams. Not a single unique thing about it. That would be all well and good if they weren't killing Hangouts to make it! Hangouts was never great, but at least it was meh. Goo","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"pain","weight":0.6148,"occurredAt":"2021-06-22T12:28:37.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"other","painScore":0.16,"sentiment":-0.4,"confidence":0.53,"matchedPatterns":["product:Google Chat"],"statement":"Hangouts was never great, but at least it was meh.","title":"Google Chat","body":"Google is shooting itself in the foot by killing everything that actually worked. Google Chat is a copy-pasted version of Microsoft Teams. Not a single unique thing about it. That would be all well and good if they weren't killing Hangouts to make it! Hangouts was never great, but at least it was meh. Google Chat removed the side separation of chats, doesn't allow you to send more than one image at a time, you can't scroll between images, and in general is not a personal communication app. Bad.","authorHash":"2c106ebbfcbc5fce7be3cdf4b5e71cd8","rating":1,"offTopic":false},{"id":"07c4f4e5-6e4f-48e3-947d-ef9b6b26f2b9","excerpt":"Google Chat — Nightmare. Why force us to use this instead of hangouts? As if we've time traveled to the 90s. Can't send more than one photo at a time. Then opening an image is like opening a super slow loading webpage in the browser. Hangouts was the perfect mix of instant messaging and text. Chat makes me want to thro","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.dynamite&hl=en","role":"pain","weight":0.5786526,"occurredAt":"2022-07-16T05:20:34.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Team chat","intent":"other","painScore":0.1368421,"sentiment":-0.34210527,"confidence":0.509,"matchedPatterns":["product:Google Chat"],"statement":"Then opening an image is like opening a super slow loading webpage in the browser.","title":"Google Chat","body":"Nightmare. Why force us to use this instead of hangouts? As if we've time traveled to the 90s. Can't send more than one photo at a time. Then opening an image is like opening a super slow loading webpage in the browser. Hangouts was the perfect mix of instant messaging and text. Chat makes me want to throw my phone into a lake and start sending letters instead.","authorHash":"749da9ab296ff1a7e6fce11562b1be45","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":7},{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":1}],"total":8}}