{"data":{"items":[{"id":"bd8e1501-fdf2-4681-9a53-6e8711770e5d","excerpt":"Notability: AI Notes & Planner — App crashes and deletes notes — I have been a die hard fan of notability since 2022. I’ve never had a problem with this app up until this year. I am constantly writing notes in this app since I am a nursing student, however, the app has been crashing, closes by itself, and deletes my no","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-10-19T14:12:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Notability"],"statement":"This is extremely frustrating.","title":"Notability: AI Notes & Planner — App crashes and deletes notes","body":"I have been a die hard fan of notability since 2022. I’ve never had a problem with this app up until this year. I am constantly writing notes in this app since I am a nursing student, however, the app has been crashing, closes by itself, and deletes my notes. This is extremely frustrating. There is no way I can recover my notes either, it seems as if I just never wrote any new notes. I do have backup on, yet my notes never save. Please fix this issue immediately.","authorHash":"554e5823db5446e6aacf90a834d67afe","rating":3,"offTopic":false},{"id":"4e0a5473-08dd-45ae-8472-c3a96fa77f7b","excerpt":"Notability: AI Notes & Planner — Loss of Data, Fixed Nothing, Very Unhappy — So disappointed that this app failed. Erased several medical notes that were digitally handwritten, as well as slides from instructors where i wrote notations atop in a new layer. I used the Notability Pro at $99 plus tax per year and am very ","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-10-14T18:59:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Notability"],"statement":"I used the Notability Pro at $99 plus tax per year and am very frustrated the staff at notability seemed to flake out, do nothing to try to restore lost data, or send AI responses to my repeated requests for account assistance.","title":"Notability: AI Notes & Planner — Loss of Data, Fixed Nothing, Very Unhappy","body":"So disappointed that this app failed. Erased several medical notes that were digitally handwritten, as well as slides from instructors where i wrote notations atop in a new layer. I used the Notability Pro at $99 plus tax per year and am very frustrated the staff at notability seemed to flake out, do nothing to try to restore lost data, or send AI responses to my repeated requests for account assistance.","authorHash":"a6b246c3aaa8e1b62f883f901674ca10","rating":1,"offTopic":false},{"id":"d1df0a5c-b578-4f24-bad9-159c4a8213e0","excerpt":"Notability: AI Notes & Planner — App deleted my work ALL OF IT — In the middle of using it to create a very detailed note that took weeks that had been opened and closed multiple times (was clearly saved) a cloud popped up and froze the screen. I don’t have it set to sync, I didn’t ask it to. I don’t have an absence of","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.90491533,"occurredAt":"2026-10-07T08:44:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"recommendation_request","painScore":0.4754054,"sentiment":-0.5135135,"confidence":0.61333334,"matchedPatterns":["recommend","frustrating","product:Notability"],"statement":"It’s just infuriating, and if I had been using that for school notes it could’ve been detrimental.","title":"Notability: AI Notes & Planner — App deleted my work ALL OF IT","body":"In the middle of using it to create a very detailed note that took weeks that had been opened and closed multiple times (was clearly saved) a cloud popped up and froze the screen. I don’t have it set to sync, I didn’t ask it to. I don’t have an absence of storage. I did everything right, and it deleted my entire note with no way to recover it. It’s just infuriating, and if I had been using that for school notes it could’ve been detrimental. So I ABSOLUTELY DO NOT RECOMMEND using this app for anything important that you don’t want to lose. Would be a phenomenal app if this weren’t a problem. This has happened twice now, both with notes that cannot be replaced without weeks of work.","authorHash":"976b93b52d4e63803c4dcc045b53c1ab","rating":1,"offTopic":false},{"id":"f3f580d7-bdb8-4613-b135-5f214ad9b3f5","excerpt":"Notability: AI Notes & Planner — DO NOT USE FOR IMPORTANT STUFF — So this is now I think the THIRD time that notability has DELETED all of my notes this includes my business and personal notes - such a waste of time, I’ve even backed it up to my Dropbox and the files are still lost. There is no one to contact in these ","url":"https://apps.apple.com/gb/app/id360593530?see-all=reviews","role":"pain","weight":0.8128778,"occurredAt":"2026-09-08T07:40:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"problem_report","painScore":0.63666666,"sentiment":-0.46666667,"confidence":0.49666667,"matchedPatterns":["waste_of_time","product:Notability"],"statement":"So this is now I think the THIRD time that notability has DELETED all of my notes this includes my business and personal notes - such a waste of time, I’ve even backed it up to my Dropbox and the files are still lost.","title":"Notability: AI Notes & Planner — DO NOT USE FOR IMPORTANT STUFF","body":"So this is now I think the THIRD time that notability has DELETED all of my notes this includes my business and personal notes - such a waste of time, I’ve even backed it up to my Dropbox and the files are still lost. There is no one to contact in these moments for support and you have to start from scratch. The app is great to use in general but just be careful for when it deletes all your notes :)","authorHash":"2464092d84a0ba67daace2d1dc828388","rating":1,"offTopic":false},{"id":"c9496700-4bca-4c93-9160-b4a7edf5bc1c","excerpt":"Notability: AI Notes & Planner — Missing files even after backup — Are use Notability through my entire bachelors and some of my masters program and today when I woke up, all my files were gone. I tried to restore it through my back up, but that was not working and I tried to restore it through updating my iPad and res","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"request","weight":0.7421333,"occurredAt":"2026-09-18T14:03:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"feature_request","painScore":0.21,"sentiment":0.33333334,"confidence":0.61333334,"matchedPatterns":["recommend","missing_feature","product:Notability"],"statement":"Notability: AI Notes & Planner — Missing files even after backup.","title":"Notability: AI Notes & Planner — Missing files even after backup","body":"Are use Notability through my entire bachelors and some of my masters program and today when I woke up, all my files were gone. I tried to restore it through my back up, but that was not working and I tried to restore it through updating my iPad and restarting nothing worked. After seven years, all of my educational notes and programs are gone off the system. I would not recommend because even customer service is not responding to the situation as fast as I would like to. It’s hard to reach them, and it is not worth the money compared to other platforms if I can’t save my notes properly. Giving me an update 2 years later and I did your advice and still lost everything","authorHash":"f7e9541f34cf21f94358b87609c84672","rating":1,"offTopic":false},{"id":"26392dd6-6efb-4f8d-a93d-49f024763502","excerpt":"Notability: AI Notes & Planner — WARNING — Do NOT use this app. Notes will go missing and automatically delete. I’ve spend countless hours with support staff who claim there is nothing they can do. If you want to keep important notes save and be able to access them at any time I would steer clear of Notability. If I co","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.73112,"occurredAt":"2026-09-19T18:31:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"feature_request","painScore":0.56,"sentiment":-0.5,"confidence":0.46866667,"matchedPatterns":["missing_feature","product:Notability"],"statement":"Notes will go missing and automatically delete.","title":"Notability: AI Notes & Planner — WARNING","body":"Do NOT use this app. Notes will go missing and automatically delete. I’ve spend countless hours with support staff who claim there is nothing they can do. If you want to keep important notes save and be able to access them at any time I would steer clear of Notability. If I could give 0 stars I would. Extremely disappointed.","authorHash":"8b45eb5d12d228ab95340a641ab90f1f","rating":1,"offTopic":false},{"id":"47896c56-8a20-4c1e-a69e-8fa46a862544","excerpt":"Notability: AI Notes & Planner — ALL OF MY NOTES ARE GONE — I spend hours and hours and hours and hours on my notes. They are beautiful and I had them backed up. I pay money for this app, yet today all of my notes are magically gone. All of my hard work gone. I am so angry. Be prepared to one day loose all of your hard","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.7232627,"occurredAt":"2026-09-16T00:54:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"purchase_intent","painScore":0.50666666,"sentiment":-0.6666667,"confidence":0.48004165,"matchedPatterns":["would_pay","solution:app"],"statement":"I pay money for this app, yet today all of my notes are magically gone.","title":"Notability: AI Notes & Planner — ALL OF MY NOTES ARE GONE","body":"I spend hours and hours and hours and hours on my notes. They are beautiful and I had them backed up. I pay money for this app, yet today all of my notes are magically gone. All of my hard work gone. I am so angry. Be prepared to one day loose all of your hard work and never see it again. Biggest crash out I’ve ever had.","authorHash":"df065774d95a5a7cffd134d3c850a09f","rating":1,"offTopic":false},{"id":"5f51ef9a-3932-4949-8bcb-6bd1d2781b75","excerpt":"Notability: AI Notes & Planner — Their new cloud removed over 2000 notes of mine! — Ive used this app for the past 6 yEARS. I LOVED IT! Thousands of notes from my masters and such valuable stuff of mien is on this app. I got a new iPad and signed into notability, something I’ve done dozens of times previously. This tim","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"request","weight":0.6935273,"occurredAt":"2026-10-07T04:26:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"feature_request","painScore":0.39636365,"sentiment":-0.09090909,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:Notability"],"statement":"This time, all my notes for the most part of just, missing?","title":"Notability: AI Notes & Planner — Their new cloud removed over 2000 notes of mine!","body":"Ive used this app for the past 6 yEARS. I LOVED IT! Thousands of notes from my masters and such valuable stuff of mien is on this app. I got a new iPad and signed into notability, something I’ve done dozens of times previously. This time, all my notes for the most part of just, missing? Why would this happen notability? Ive used iCloud for years, kept all my devices in sync, why am I missing all of my notes? I’m completely devastated. I need them back! Thank goodness I had the Google Drive backup, but they’re .not files and are unorganized. Even whatever is saved in iCloud Drive is not organized. Thanks notability for this major headache. This needs to be resolved before I start recommending apple notes, something I rather not use, to my friends, family, and students.","authorHash":"83428593bf52465a0f75914369c28e98","rating":1,"offTopic":false},{"id":"90ed3985-36b8-4b9a-a0ea-184b94ff64ca","excerpt":"Notability: AI Notes & Planner — A year’s worth of notes lost to syncing — When I got a new device for studying, there was no option I could see to sync between my devices, so I started a new set of notes separate from my previous 8+ years of app history. Just recently, I had the opportunity to sync. When I did, howeve","url":"https://apps.apple.com/gb/app/id360593530?see-all=reviews","role":"pain","weight":0.6840299,"occurredAt":"2026-06-25T19:42:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"recommendation_request","painScore":0.37724137,"sentiment":-0.79310346,"confidence":0.49666667,"matchedPatterns":["recommend","product:Notability"],"statement":"I’m shocked at how downhill this app has gone besides this specific issue, with issues to do with crashing and relentless pop-ups, and I wouldn’t recommend anybody waste their money on this app.","title":"Notability: AI Notes & Planner — A year’s worth of notes lost to syncing","body":"When I got a new device for studying, there was no option I could see to sync between my devices, so I started a new set of notes separate from my previous 8+ years of app history. Just recently, I had the opportunity to sync. When I did, however, my past years’ worth of notes on my current device completely disappeared. When I contacted support, I only got an AI agent response – and having gone through the options, no chance to retrieve my lost notes.\n\nA year’s worth of research, notes, and important material to my work, gone. I’m shocked at how downhill this app has gone besides this specific issue, with issues to do with crashing and relentless pop-ups, and I wouldn’t recommend anybody waste their money on this app.","authorHash":"26ad9b087c6c7fc16038338b46f58964","rating":1,"offTopic":false},{"id":"cd71ab40-6e85-49d3-88c3-4eaa451cec0c","excerpt":"Notability: AI Notes & Planner — Notes have vanished — I have been using this app for years  i just opened it and it had updated and all my notes and years of work have vanished. All my folder structure has disappeared  all gone  How can this happen?\nUPDATE. I received a developer response and done of my notes were in ","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.6055,"occurredAt":"2026-09-18T13:58:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4325,"matchedPatterns":["product:Notability"],"statement":"All my folder structure has disappeared all gone How can this happen?","title":"Notability: AI Notes & Planner — Notes have vanished","body":"I have been using this app for years  i just opened it and it had updated and all my notes and years of work have vanished. All my folder structure has disappeared  all gone  How can this happen?\nUPDATE. I received a developer response and done of my notes were in iCloud but 5 years of folder organization is still gone and the notes that restored all have the restoration date as the creation date do sorting is almost impossible. An app update should not do this. This was a wonderful app but I cannot trust it so need to move on.","authorHash":"9d67d0de6a316d4f46753fe00c89d34f","rating":1,"offTopic":false},{"id":"40008efe-557b-4a09-be63-e7a5dd6dc6cd","excerpt":"Notability: AI Notes & Planner — Unreliable and Lost 10 Years of Notes — I have been using Notability for 10 years. One of their recent updates resulted in the total loss of all of my Notes that had a PDF background - which is virtually all of them (The only way to restore them is on a note-by-note basis - impossible f","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-10-29T20:14:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Unreliable and Lost 10 Years of Notes.","title":"Notability: AI Notes & Planner — Unreliable and Lost 10 Years of Notes","body":"I have been using Notability for 10 years. One of their recent updates resulted in the total loss of all of my Notes that had a PDF background - which is virtually all of them (The only way to restore them is on a note-by-note basis - impossible for thousands of notes - and only then with access to the original PDF!).  To add salt to the wound, my backup to OneDrive was supposed to save all of my Notes as PDFs, but inexplicably saved about half as “.note” files.  Completely useless. Use at your own risk and do not use at all if you care about being to able actually access your notes in the future. I pray Ginger Labs goes bankrupt for this.","authorHash":"5382705f7b47eed9d3ddcd2fcdb967fa","rating":1,"offTopic":false},{"id":"b19736cd-dbbb-41c2-ad5a-7e4b35c4aa8e","excerpt":"Notability: AI Notes & Planner — Deleted All of My Notes With No Way to Recover — The app was working completely fine until one day I opened it and I had been signed out, and all of my notes from the past couple months had been deleted. On top of that, Notability had stopped backing up to my iCloud without telling me, ","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-11T21:37:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Deleted All of My Notes With No Way to Recover.","title":"Notability: AI Notes & Planner — Deleted All of My Notes With No Way to Recover","body":"The app was working completely fine until one day I opened it and I had been signed out, and all of my notes from the past couple months had been deleted. On top of that, Notability had stopped backing up to my iCloud without telling me, so I had no way of recovering my lost files. This is unacceptable, and I will be moving to a different notes app","authorHash":"a1141ca40d8bd77ad3a363538a57c0a0","rating":1,"offTopic":false},{"id":"bb29614a-36df-4821-90bf-64e7c088491a","excerpt":"Notability: AI Notes & Planner — Lost all my notes — All of my notes are now deleted and gone randomly while I was using Notability. I went and did the latest update, didn’t fix it. Checked the iCloud folder, has nothing in it. No idea what has happened or what is going on with Notability at the moment, but extremely d","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-10T12:14:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Notability"],"statement":"No idea what has happened or what is going on with Notability at the moment, but extremely disappointed with all my work now disappeared.","title":"Notability: AI Notes & Planner — Lost all my notes","body":"All of my notes are now deleted and gone randomly while I was using Notability. I went and did the latest update, didn’t fix it. Checked the iCloud folder, has nothing in it. No idea what has happened or what is going on with Notability at the moment, but extremely disappointed with all my work now disappeared. The app is glitching/lagging as well.","authorHash":"10cc356137ea697f1ecac93d9da5274e","rating":1,"offTopic":false},{"id":"d0416e83-dc65-4727-bc3e-d3916e4d6a34","excerpt":"Notability: AI Notes & Planner — Losing notes — I have been using notability for around 4 years and recently was logged out of my account. This happened while I was not on the app and upon logging back in all of my notes were gone. Within 4 years I had gained over 400 pages for my studies and were organised by year, se","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-08-31T03:19:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Notability"],"statement":"Although the worst part is all of my organisation I had is completely gone.","title":"Notability: AI Notes & Planner — Losing notes","body":"I have been using notability for around 4 years and recently was logged out of my account. This happened while I was not on the app and upon logging back in all of my notes were gone. Within 4 years I had gained over 400 pages for my studies and were organised by year, semester, classes and different class types within those classes. I can find these notes backed up in the cloud but I can’t import them all in one go to get them back. Although the worst part is all of my organisation I had is completely gone. For something I have paid for after so long to just remove everything is extremely disappointing and honestly making my current studies difficult now as my active work is gone. The layout of the app in general has had ups and downs, for the most part the app functions very well as there is a reason I used it for so long but sometimes it feels changes to the layout are made unnecessarily and can ruin some of the muscle memory that comes from using the app","authorHash":"3cffbd0a2d4ac828f342b8f4ecdea709","rating":2,"offTopic":false},{"id":"fc5097c7-305c-4ef4-b844-d17f38654024","excerpt":"Notability: AI Notes & Planner — Data’s all deleted — Notability deleted all my data out of blue. Tried to do the icloud sync, did all the things written in FAQs, didn’t work. Today I opened Notability and all my notes that I needed for this semester is now gone. I tried to approach the customer support, but they aren’","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.51362497,"occurredAt":"2026-08-30T02:45:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.366875,"matchedPatterns":["product:Notability"],"statement":"What a ridiculous app.","title":"Notability: AI Notes & Planner — Data’s all deleted","body":"Notability deleted all my data out of blue. Tried to do the icloud sync, did all the things written in FAQs, didn’t work. Today I opened Notability and all my notes that I needed for this semester is now gone. I tried to approach the customer support, but they aren’t even allowing me to register my question. What a ridiculous app.","authorHash":"ddbebfc8349a6ccea3bd897f4fb64d87","rating":1,"offTopic":false},{"id":"042f44e1-ce4a-48db-b9b2-6605ae9910b1","excerpt":"Notability: AI Notes & Planner — All notes lost after “migrating” to notability cloud — Update: a week later nothing changed, with zero human or AI attempts to help me getting my notes back. I have been using this app for ~10 years and, despite having issues every time there’s a bigger update, it has been fine. Until t","url":"https://apps.apple.com/ca/app/id360593530?see-all=reviews","role":"pain","weight":0.47954834,"occurredAt":"2026-08-17T21:26:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.3996236,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — All notes lost after “migrating” to notability cloud.","title":"Notability: AI Notes & Planner — All notes lost after “migrating” to notability cloud","body":"Update: a week later nothing changed, with zero human or AI attempts to help me getting my notes back. I have been using this app for ~10 years and, despite having issues every time there’s a bigger update, it has been fine. Until today all my notes become blank after it tells me to update and migrate my notes to notability cloud. Maybe I should just go back to pen and paper. This is insane. INSANE!","authorHash":"1411a9d6d72c68d8dd420be9960d9fa4","rating":1,"offTopic":false},{"id":"2c2ac3c1-84ba-43d5-9e0d-05211c988677","excerpt":"Notability: AI Notes & Planner — Notes constantly disappearing — Horrible , I’ve been using it for years and there’s been multiple times all my notes disappear. Usually they’ll load back after a whiiile but this last time I haven’t been able to retrieve my notes and I, really upset. I regret using this app so ur resear","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.47564998,"occurredAt":"2026-06-20T16:30:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.33975,"matchedPatterns":["product:Notability"],"statement":"Horrible , I’ve been using it for years and there’s been multiple times all my notes disappear.","title":"Notability: AI Notes & Planner — Notes constantly disappearing","body":"Horrible , I’ve been using it for years and there’s been multiple times all my notes disappear. Usually they’ll load back after a whiiile but this last time I haven’t been able to retrieve my notes and I, really upset. I regret using this app so ur research this happened to others as well.","authorHash":"cfbe213ec1fba65cbf643982e3a44463","rating":1,"offTopic":false},{"id":"bf29b22b-ecc2-4d3f-8ea1-b37f243e820e","excerpt":"Notability: AI Notes & Planner — App crashed and all my notes have been deleted — Around 150 notes from 3 years of undergrad have been deleted from my notability after the app crashed. Now the app continues to freeze when I go onto it. Updating the app has done nothing. Notability in my opinion is the best note taking ","url":"https://apps.apple.com/gb/app/id360593530?see-all=reviews","role":"pain","weight":0.47422,"occurredAt":"2024-07-31T20:55:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"other","painScore":0.18666667,"sentiment":-0.46666667,"confidence":0.3996236,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — App crashed and all my notes have been deleted.","title":"Notability: AI Notes & Planner — App crashed and all my notes have been deleted","body":"Around 150 notes from 3 years of undergrad have been deleted from my notability after the app crashed. Now the app continues to freeze when I go onto it. Updating the app has done nothing. Notability in my opinion is the best note taking app, however as it has easily deleted all of my notes in a matter of seconds, I will not be using it again and would urge you not to download this app as it cannot be trusted. Would prefer writing on a rock, at least that won’t disappear.","authorHash":"84c60d336aa3ad3a5cdcce2348708e05","rating":1,"offTopic":false},{"id":"2010e0b4-464a-4130-9e09-cfd07c79bc3e","excerpt":"Notability: AI Notes & Planner — New Update — The newest update on Mac resulted in my entire notes library being removed from my Mac. Not to be returned unless I do it by hand from my backup source.","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"request","weight":0.4605848,"occurredAt":"2026-05-14T17:28:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"problem_report","painScore":0.36,"sentiment":0,"confidence":0.33866528,"matchedPatterns":["manual_process","product:Notability"],"statement":"Not to be returned unless I do it by hand from my backup source.","title":"Notability: AI Notes & Planner — New Update","body":"The newest update on Mac resulted in my entire notes library being removed from my Mac. Not to be returned unless I do it by hand from my backup source.","authorHash":"251cd8845fe7fc7379f2bfd0f6257b83","rating":1,"offTopic":false},{"id":"ac5de32f-9304-4470-be56-b0c38aa53208","excerpt":"Notability: AI Notes & Planner — Do not recommend — I used this app for my uni notes and paid for the backup feature. I changed my Apple ID email and all my notes were deleted and I wasn’t able to get notes back even though I paid for them to be backed up. Email helpline was no help.  Very stressful. Avoid this app.","url":"https://apps.apple.com/gb/app/id360593530?see-all=reviews","role":"request","weight":0.44762915,"occurredAt":"2026-06-30T19:29:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"recommendation_request","painScore":0.06,"sentiment":0,"confidence":0.42229167,"matchedPatterns":["recommend","product:Notability"],"statement":"I changed my Apple ID email and all my notes were deleted and I wasn’t able to get notes back even though I paid for them to be backed up.","title":"Notability: AI Notes & Planner — Do not recommend","body":"I used this app for my uni notes and paid for the backup feature. I changed my Apple ID email and all my notes were deleted and I wasn’t able to get notes back even though I paid for them to be backed up. Email helpline was no help.  Very stressful. Avoid this app.","authorHash":"5c31d4538b33dd333f846de759426fba","rating":1,"offTopic":false},{"id":"9d924415-0fd1-4ebf-bae8-4438168735b1","excerpt":"Notability: AI Notes & Planner — It deleted all my notes!! — I opened the app only to find that all of my notes had disappeared!  When I tried to record notes from a new lecture, it generated notes, bit the notes disappeared immediately after I stopped the recording.  Worse than useless.  I should have taken my own not","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.43277502,"occurredAt":"2026-09-26T10:26:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.309125,"matchedPatterns":["product:Notability"],"statement":"Worse than useless.","title":"Notability: AI Notes & Planner — It deleted all my notes!!","body":"I opened the app only to find that all of my notes had disappeared!  When I tried to record notes from a new lecture, it generated notes, bit the notes disappeared immediately after I stopped the recording.  Worse than useless.  I should have taken my own notes.","authorHash":"47b0a842af5cfc57901be6ccc468fe4d","rating":1,"offTopic":false},{"id":"cd1c1894-0dab-4561-a7bb-23591d3496a4","excerpt":"Notability: AI Notes & Planner — Deleted 5 years worth of notes — Been using notability for a good amount of time about 5 yrs, with backups enabled i thought nothing of it when i upgraded my iPhone only to discover somehow my iPad and phone were connected and had deleted all my notes that I accumulated over 5 years. I ","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.43066666,"occurredAt":"2026-09-14T23:27:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.38,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Deleted 5 years worth of notes.","title":"Notability: AI Notes & Planner — Deleted 5 years worth of notes","body":"Been using notability for a good amount of time about 5 yrs, with backups enabled i thought nothing of it when i upgraded my iPhone only to discover somehow my iPad and phone were connected and had deleted all my notes that I accumulated over 5 years. I purchased more iCloud space to try and recover my notes but after some time with no assistance from notability or apple I have given up completely, this app is by far, lesser than that of Goodnotes. Never again will I come back","authorHash":"73546b44cb09b97180dc7c3e581d08ad","rating":1,"offTopic":false},{"id":"316a91bd-8c15-4f7a-b267-67b1d69739f9","excerpt":"Notability: AI Notes & Planner — 5 years of notes gone — I have used Notability since 2021, totaling 5 years of notes. I used this application almost every day throughout undergrad and my first two years of graduate school. With the latest update, a failed cloud save deleted every single note I have ever made. All of m","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"request","weight":0.42626518,"occurredAt":"2026-06-08T22:38:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.06666667,"sentiment":-0.16666667,"confidence":0.3996236,"matchedPatterns":["product:Notability"],"statement":"With the latest update, a failed cloud save deleted every single note I have ever made.","title":"Notability: AI Notes & Planner — 5 years of notes gone","body":"I have used Notability since 2021, totaling 5 years of notes. I used this application almost every day throughout undergrad and my first two years of graduate school. With the latest update, a failed cloud save deleted every single note I have ever made. All of my years of folders are still there, but every annotated pdf, all of my class notes, and every planner I have created over the past 5 years is gone. This happened in the middle of my summer semester, forcing me to re-write weeks of notes in a new application in order to study for a test. Although I previously loved using Notability over the past 5 years, I can no longer trust this app, and will be migrating to a different one.","authorHash":"ac15813c360815bd9200ef413137aea2","rating":1,"offTopic":false},{"id":"472c7011-51c7-4811-8e66-dddaf74a41f2","excerpt":"Notability: AI Notes & Planner — Deleted all my notes even though it was backed up — Was syncing to ICloud for backup, all of a sudden none of my notes were loading and than all of a sudden they disappeared. I’m shaking and crying, I have my midterms in a week. I’m so disappointed.","url":"https://apps.apple.com/ca/app/id360593530?see-all=reviews","role":"pain","weight":0.38622501,"occurredAt":"2025-02-06T03:10:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.275875,"matchedPatterns":["product:Notability"],"statement":"Was syncing to ICloud for backup, all of a sudden none of my notes were loading and than all of a sudden they disappeared.","title":"Notability: AI Notes & Planner — Deleted all my notes even though it was backed up","body":"Was syncing to ICloud for backup, all of a sudden none of my notes were loading and than all of a sudden they disappeared. I’m shaking and crying, I have my midterms in a week. I’m so disappointed.","authorHash":"9916792e658f2adbabfa508b7bffec5c","rating":1,"offTopic":false},{"id":"f3e72ddb-ce2b-4d2b-bad9-7741f911b6fd","excerpt":"Notability: AI Notes & Planner — Use at your own risk — I’ve had Notability for years and have loved it. However, the last couple of years I have had increasing issues with stability and losing notes. Most recently, I started using Notability to record a daily journal, something I deeply regret. A couple weeks ago the ","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"request","weight":0.38,"occurredAt":"2026-10-13T15:06:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0,"sentiment":0.06666667,"confidence":0.38,"matchedPatterns":["product:Notability"],"statement":"Most recently, I started using Notability to record a daily journal, something I deeply regret.","title":"Notability: AI Notes & Planner — Use at your own risk","body":"I’ve had Notability for years and have loved it. However, the last couple of years I have had increasing issues with stability and losing notes. Most recently, I started using Notability to record a daily journal, something I deeply regret. A couple weeks ago the app crashed, and when it reopened, it had deleted the last four months of daily journaling. Not the note, just logs I had written in the note. Fortunately, I had auto back up enabled. Unfortunately, that is also unstable. It has always been on, however, it hasn’t auto backed up since August. Notability support has more or less told me I’m out of luck.  For me, this is the last straw. Thanks Notability for the good run, but it’s time to move onto something that I can trust.","authorHash":"582b8d6b863a7ab15399110cc491e5a7","rating":2,"offTopic":false},{"id":"c3f3e380-f2e9-4723-8b0f-93decc3656dc","excerpt":"Notability: AI Notes & Planner — My whole pdf disappeared — What the hell is this app? I took months and months taking my notes. But today the whole pdf disappeared suddenly but only my notes keeping. You made me lose my precious assets! Never use this stupid app anymore.","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.373975,"occurredAt":"2026-05-30T13:18:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.267125,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — My whole pdf disappeared.","title":"Notability: AI Notes & Planner — My whole pdf disappeared","body":"What the hell is this app? I took months and months taking my notes. But today the whole pdf disappeared suddenly but only my notes keeping. You made me lose my precious assets! Never use this stupid app anymore.","authorHash":"a0567e6c9299675c23ec9cdf789815d2","rating":1,"offTopic":false},{"id":"a70b303c-a60c-4f2c-875f-8528cbe70b67","excerpt":"Notability: AI Notes & Planner — Sycning sucks — ALL MY NOTES FROM THE LAST TWO WEEKS DISAPPEARED. oh my days. This app has wasted weeks of my life and hardwork. Can you give me back the hours i spent taking notes? I am now three weeks behind in my courses thank you.","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.36785,"occurredAt":"2026-03-22T13:46:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.26275,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Sycning sucks.","title":"Notability: AI Notes & Planner — Sycning sucks","body":"ALL MY NOTES FROM THE LAST TWO WEEKS DISAPPEARED. oh my days. This app has wasted weeks of my life and hardwork. Can you give me back the hours i spent taking notes? I am now three weeks behind in my courses thank you.","authorHash":"a0f39de3868d5dc183a286fd805d8be6","rating":1,"offTopic":false},{"id":"c478b73c-6eea-490f-be1a-db3be8c6f0cd","excerpt":"Notability: AI Notes & Planner — Worst app ever — I had written a heap of biology notes on this app to one day whilst I was writing it just deleted the whole thing and I’ve found no way of retrieving those notes. Hours of work down just deleted in seconds","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.35314998,"occurredAt":"2026-07-01T04:02:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.25225,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Worst app ever.","title":"Notability: AI Notes & Planner — Worst app ever","body":"I had written a heap of biology notes on this app to one day whilst I was writing it just deleted the whole thing and I’ve found no way of retrieving those notes. Hours of work down just deleted in seconds","authorHash":"3c3632b5dc6fee656a82beff1f49e738","rating":1,"offTopic":false},{"id":"67e7c6c8-65eb-4dce-8828-60ce6a93fb96","excerpt":"Notability: AI Notes & Planner — Years of notes gone after last update — I’ve loved using this app and paid for plus membership for a few years now. After this last update, ALL of my notes are completely gone! I had it on iCloud sync and it seems notability is taking up space in iCloud (about 500MB), but the library in","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"request","weight":0.35025,"occurredAt":"2026-05-20T00:42:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0,"sentiment":0.11111111,"confidence":0.35025,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Years of notes gone after last update.","title":"Notability: AI Notes & Planner — Years of notes gone after last update","body":"I’ve loved using this app and paid for plus membership for a few years now. After this last update, ALL of my notes are completely gone! I had it on iCloud sync and it seems notability is taking up space in iCloud (about 500MB), but the library in the app is completely empty on all my devices.","authorHash":"db2521c60453958842feade5e675c846","rating":1,"offTopic":false},{"id":"94a4296c-4c95-454f-991b-b3de2d8b2408","excerpt":"Notability: AI Notes & Planner — Deletes all my notes — Notability deleted all my notes that I worked hard for. This annoys me because I needed it for my exam and then they all disappeared. It is constantly glitching and lagging. Do some work on it","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.344575,"occurredAt":"2026-06-19T04:49:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.246125,"matchedPatterns":["product:Notability"],"statement":"This annoys me because I needed it for my exam and then they all disappeared.","title":"Notability: AI Notes & Planner — Deletes all my notes","body":"Notability deleted all my notes that I worked hard for. This annoys me because I needed it for my exam and then they all disappeared. It is constantly glitching and lagging. Do some work on it","authorHash":"184747f8c6dcf4f3d4514592cae258c6","rating":1,"offTopic":false},{"id":"564f290d-a539-462d-ba50-afca8a9a1b6a","excerpt":"Notability: AI Notes & Planner — deleted all of my notes! — i’m an engineering student who takes lots of notes on my ipad and i checked and all my notes are gone! i’ve been paying for pro for 2 years now, super disappointed. stick to pen and paper","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.34335,"occurredAt":"2026-10-15T08:52:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.24525,"matchedPatterns":["product:Notability"],"statement":"i’ve been paying for pro for 2 years now, super disappointed.","title":"Notability: AI Notes & Planner — deleted all of my notes!","body":"i’m an engineering student who takes lots of notes on my ipad and i checked and all my notes are gone! i’ve been paying for pro for 2 years now, super disappointed. stick to pen and paper","authorHash":"4573fda6e84405f75a10559c4c9a9fbb","rating":1,"offTopic":false},{"id":"dbda7067-2a66-47a4-abae-911a29167688","excerpt":"Notability: AI Notes & Planner — deletes your notes — i’ve been using notability for over 5 years and one day all my notes got deleted and weren’t able to be recovered. i also paid for this app to download and was still not able to access all premium features.","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.30795,"occurredAt":"2026-05-24T00:11:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.256625,"matchedPatterns":["product:Notability"],"statement":"i’ve been using notability for over 5 years and one day all my notes got deleted and weren’t able to be recovered.","title":"Notability: AI Notes & Planner — deletes your notes","body":"i’ve been using notability for over 5 years and one day all my notes got deleted and weren’t able to be recovered. i also paid for this app to download and was still not able to access all premium features.","authorHash":"ff1d899bb5a2000e799b5886f9021300","rating":1,"offTopic":false},{"id":"6ecfaa01-19e1-494d-a618-dc5cf050441f","excerpt":"Notability: AI Notes & Planner — Deleted all my folders — All my folders sorting my 800 note pages just gone for no reason, and no way to reverse it. well at least my notes are here, but would need hours to sort them all out.","url":"https://apps.apple.com/gb/app/id360593530?see-all=reviews","role":"pain","weight":0.30133334,"occurredAt":"2026-10-08T13:54:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.226,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Deleted all my folders.","title":"Notability: AI Notes & Planner — Deleted all my folders","body":"All my folders sorting my 800 note pages just gone for no reason, and no way to reverse it. well at least my notes are here, but would need hours to sort them all out.","authorHash":"8197ae6eff26b50bca9432427a5a8bc7","rating":2,"offTopic":false},{"id":"ac88a690-196b-4c07-8dcc-0e6123275cfc","excerpt":"Notability: AI Notes & Planner — Disappointed — I really liked this app until every single note was wiped out even though I had it linked to my google account for backup and it didn’t backup. No support was offered when I reached out","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.29513332,"occurredAt":"2026-05-20T03:21:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.233,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Disappointed.","title":"Notability: AI Notes & Planner — Disappointed","body":"I really liked this app until every single note was wiped out even though I had it linked to my google account for backup and it didn’t backup. No support was offered when I reached out","authorHash":"ba2d57b87344c96fcda415d7dd4ea4e8","rating":1,"offTopic":false},{"id":"223a0827-ac50-417e-8dab-cd11be2f91fd","excerpt":"Notability: AI Notes & Planner — Deleted all my notes!!!! — I have been using noteability for about 2 years, and everything was running smoothly. That was until today, when ALL MY NOTES WERE DELETED!!!!!!!","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.2919,"occurredAt":"2026-09-02T19:49:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2085,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Deleted all my notes!!!!.","title":"Notability: AI Notes & Planner — Deleted all my notes!!!!","body":"I have been using noteability for about 2 years, and everything was running smoothly. That was until today, when ALL MY NOTES WERE DELETED!!!!!!!","authorHash":"eda4f10222096e3fe6d5621291634b8e","rating":1,"offTopic":false},{"id":"316c22a7-316f-40ab-bda7-bc2fe8406bea","excerpt":"Notability: AI Notes & Planner — All Notes Gone — All my notes from the last 5 years have been deleted and nothing is being done on Notability’s end. Nice to know a premium service cares this little.","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.271,"occurredAt":"2026-09-02T16:05:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.20325,"matchedPatterns":["product:Notability"],"statement":"All my notes from the last 5 years have been deleted and nothing is being done on Notability’s end.","title":"Notability: AI Notes & Planner — All Notes Gone","body":"All my notes from the last 5 years have been deleted and nothing is being done on Notability’s end. Nice to know a premium service cares this little.","authorHash":"6b2149373c70e0b50a65b634271659a1","rating":1,"offTopic":false},{"id":"06498394-5c29-4ef4-8076-d8f7f8bdcba9","excerpt":"Notability: AI Notes & Planner — Years of notes have disappeared — Thankfully good reader kept some of my notes all of my notes from notability have disappeared and support have not responded to my complaint","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.24847728,"occurredAt":"2026-05-07T11:09:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"other","painScore":0.18181819,"sentiment":-0.45454547,"confidence":0.21025,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Years of notes have disappeared.","title":"Notability: AI Notes & Planner — Years of notes have disappeared","body":"Thankfully good reader kept some of my notes all of my notes from notability have disappeared and support have not responded to my complaint","authorHash":"029a1870e53c7897a613d6277a423c58","rating":1,"offTopic":false},{"id":"ab0a4dda-da9a-4fad-a2d6-1e5314957cb4","excerpt":"Notability: AI Notes & Planner — Notes disappear — Sometimes all your notes will get deleted with no way to recover them. This has been an issue on the app for years and just happened to me.","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.23445,"occurredAt":"2026-09-29T02:43:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.195375,"matchedPatterns":["product:Notability"],"statement":"Sometimes all your notes will get deleted with no way to recover them.","title":"Notability: AI Notes & Planner — Notes disappear","body":"Sometimes all your notes will get deleted with no way to recover them. This has been an issue on the app for years and just happened to me.","authorHash":"f7b4611c19b4c5c82858737916df1473","rating":1,"offTopic":false},{"id":"718108c2-4fd5-4ee0-9f15-9d699cdeb3ce","excerpt":"Notability: AI Notes & Planner — Deleted all my notes — was a great app till they created the iCloud sync thing, went on the app today and the app kept on crashing and now all my notes are gone.","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.23296785,"occurredAt":"2026-05-17T03:44:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.17142858,"sentiment":-0.42857143,"confidence":0.198875,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Deleted all my notes.","title":"Notability: AI Notes & Planner — Deleted all my notes","body":"was a great app till they created the iCloud sync thing, went on the app today and the app kept on crashing and now all my notes are gone.","authorHash":"7e5bb7625a1d4700d95435a25fd8b3e3","rating":1,"offTopic":false},{"id":"a17c0ba1-2103-4e6a-a308-310349eb4a9a","excerpt":"Notability: AI Notes & Planner — Everything’s Gone!! — All my notes have disappeared after the update. I’m still in disbelief! How could this happen??!!!","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.2282,"occurredAt":"2026-09-11T23:02:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.163,"matchedPatterns":["product:Notability"],"statement":"All my notes have disappeared after the update.","title":"Notability: AI Notes & Planner — Everything’s Gone!!","body":"All my notes have disappeared after the update. I’m still in disbelief! How could this happen??!!!","authorHash":"5c34d52ef125ef17ffa593272583f2df","rating":1,"offTopic":false},{"id":"e50c11a1-773d-4ed4-988a-97e79504c6ba","excerpt":"Notability: AI Notes & Planner — bad — switching to goodnotes, all my notes dissapear,im lucky i am backed up on my mac, otherwise the would all be gone","url":"https://apps.apple.com/gb/app/id360593530?see-all=reviews","role":"pain","weight":0.22697501,"occurredAt":"2024-08-09T11:51:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.162125,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — bad.","title":"Notability: AI Notes & Planner — bad","body":"switching to goodnotes, all my notes dissapear,im lucky i am backed up on my mac, otherwise the would all be gone","authorHash":"52efb59afe0a62e3ac706293050877f6","rating":1,"offTopic":false},{"id":"556aff5c-ed9c-4162-b33b-8d137d4e0d01","excerpt":"Notability: AI Notes & Planner — Poof, gone! — App restarted and literally months of notes were deleted, no where to be found.","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.21199815,"occurredAt":"2026-10-25T12:11:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.15899861,"matchedPatterns":["product:Notability"],"statement":"App restarted and literally months of notes were deleted, no where to be found.","title":"Notability: AI Notes & Planner — Poof, gone!","body":"App restarted and literally months of notes were deleted, no where to be found.","authorHash":"6ab2a8b5560eabd9f2f4dde3aadafa71","rating":1,"offTopic":false},{"id":"89409489-6605-4e58-84ef-3629fd4d775c","excerpt":"Notability: AI Notes & Planner — Please get Goodnotes instead — Deleted 5 years of notes from all of college. Can’t get them back.","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.20877321,"occurredAt":"2026-06-25T21:28:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.17397767,"matchedPatterns":["product:Notability"],"statement":"Deleted 5 years of notes from all of college.","title":"Notability: AI Notes & Planner — Please get Goodnotes instead","body":"Deleted 5 years of notes from all of college. Can’t get them back.","authorHash":"b549b6f4206719afe0271343f574d215","rating":1,"offTopic":false},{"id":"8f796186-992b-40f5-a2bf-b9afa4dc6635","excerpt":"Notability: AI Notes & Planner — Years of notes gone — Don't use this app. Countless reviews stating they lost their data. I did. You will too.","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.20566666,"occurredAt":"2026-09-29T22:06:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.15425,"matchedPatterns":["product:Notability"],"statement":"Countless reviews stating they lost their data.","title":"Notability: AI Notes & Planner — Years of notes gone","body":"Don't use this app. Countless reviews stating they lost their data. I did. You will too.","authorHash":"4e619b99d2509f9cbb02fa441cc6ad06","rating":1,"offTopic":false},{"id":"95f3ef0b-e531-4e72-8757-25dc64feca0e","excerpt":"Notability: AI Notes & Planner — Lost all my notes — Literally lost everything and all my notes r blank","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.19442305,"occurredAt":"2026-07-09T21:17:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1388736,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Lost all my notes.","title":"Notability: AI Notes & Planner — Lost all my notes","body":"Literally lost everything and all my notes r blank","authorHash":"b711fb6a77fd7764dd2e8b7203b6be8d","rating":1,"offTopic":false},{"id":"9aec281d-1aa2-4f20-a625-d312c7924a79","excerpt":"Notability: AI Notes & Planner — Unreliable, notes disappear — Lost years of notes RANDOMLY. Very unreliable application.","url":"https://apps.apple.com/ca/app/id360593530?see-all=reviews","role":"pain","weight":0.18900001,"occurredAt":"2025-01-07T00:41:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.135,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — Unreliable, notes disappear.","title":"Notability: AI Notes & Planner — Unreliable, notes disappear","body":"Lost years of notes RANDOMLY. Very unreliable application.","authorHash":"7c7ec676ddd79eafe5ac0986290696c3","rating":1,"offTopic":false},{"id":"2501e32f-9470-42eb-9b69-7307073a23ca","excerpt":"Notability: AI Notes & Planner — NOT impressed — All my notes are suddenly gone and it’s as if I’ve never had an account I’m so unhappy it’s not funny.","url":"https://apps.apple.com/ca/app/id360593530?see-all=reviews","role":"pain","weight":0.18275,"occurredAt":"2026-08-16T23:55:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.16125,"matchedPatterns":["product:Notability"],"statement":"All my notes are suddenly gone and it’s as if I’ve never had an account I’m so unhappy it’s not funny.","title":"Notability: AI Notes & Planner — NOT impressed","body":"All my notes are suddenly gone and it’s as if I’ve never had an account I’m so unhappy it’s not funny.","authorHash":"b3b9eebca0b975716acb260c0718eaeb","rating":1,"offTopic":false},{"id":"ce45511e-575d-4ca8-99d3-4f2f0446b90c","excerpt":"Notability: AI Notes & Planner — I lost all of my notes — My app isn’t working and I lost all my notes😡","url":"https://apps.apple.com/ca/app/id360593530?see-all=reviews","role":"pain","weight":0.16817501,"occurredAt":"2026-09-27T20:38:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.120125,"matchedPatterns":["product:Notability"],"statement":"Notability: AI Notes & Planner — I lost all of my notes.","title":"Notability: AI Notes & Planner — I lost all of my notes","body":"My app isn’t working and I lost all my notes😡","authorHash":"3065c3c852022b8d5280d8b55c8c26c1","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":48}],"total":48}}