{"data":{"items":[{"id":"356c1c24-1ff8-4119-a390-38f172334ae5","excerpt":"Cover by SynergySuite — Unable to see the schedule — The schedule stopped loading since last week for a couple days and it’s still not loading for me. I had to rely on my email to see the days I work. It’s unreliable because my boss tends to change the schedule without updating to make it show up on my email so I had t","url":"https://apps.apple.com/us/app/id1436579538?see-all=reviews","role":"pain","weight":0.462175,"occurredAt":"2026-09-07T13:07:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.330125,"matchedPatterns":["product:Cover by SynergySuite"],"statement":"It’s unreliable because my boss tends to change the schedule without updating to make it show up on my email so I had to guess the days I work.","title":"Cover by SynergySuite — Unable to see the schedule","body":"The schedule stopped loading since last week for a couple days and it’s still not loading for me. I had to rely on my email to see the days I work. It’s unreliable because my boss tends to change the schedule without updating to make it show up on my email so I had to guess the days I work.","authorHash":"6e167b7d60ced6bcf5710a55d30ee22d","rating":2,"offTopic":false},{"id":"144ee071-ea72-4899-8e95-ffd1ceb9fb2a","excerpt":"Cover by SynergySuite — Not loading — I keep trying to check my scedual but whenever I open the app the only things that load are my notifications and chat my schedule and dashboard aren’t loading and I’ve tried for a whole week to make it load and it still won’t I use my schedule to see who I am working with and now c","url":"https://apps.apple.com/us/app/id1436579538?see-all=reviews","role":"pain","weight":0.4480833,"occurredAt":"2026-09-07T15:32:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.35375,"matchedPatterns":["product:Cover by SynergySuite"],"statement":"I keep trying to check my scedual but whenever I open the app the only things that load are my notifications and chat my schedule and dashboard aren’t loading and I’ve tried for a whole week to make it load and it still won’t I use my sche…","title":"Cover by SynergySuite — Not loading","body":"I keep trying to check my scedual but whenever I open the app the only things that load are my notifications and chat my schedule and dashboard aren’t loading and I’ve tried for a whole week to make it load and it still won’t I use my schedule to see who I am working with and now currently I cannot see it. Don’t know how to fix it.","authorHash":"ddb74edb80a8e1287c815ac6b883f9e6","rating":1,"offTopic":false},{"id":"66d6ccac-77ba-40b4-a31d-da8269cbbe9d","excerpt":"Cover by SynergySuite — Will not work — I updated the app and after I did so, nothing would load for me. I can’t change my schedule, can’t view my schedule, anything.","url":"https://apps.apple.com/us/app/id1436579538?see-all=reviews","role":"pain","weight":0.42201042,"occurredAt":"2025-09-05T01:21:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.45,"sentiment":0,"confidence":0.29104167,"matchedPatterns":["doesnt_work","product:Cover by SynergySuite"],"statement":"Cover by SynergySuite — Will not work.","title":"Cover by SynergySuite — Will not work","body":"I updated the app and after I did so, nothing would load for me. I can’t change my schedule, can’t view my schedule, anything.","authorHash":"839270cf1e4573222735e90b585e4921","rating":1,"offTopic":false},{"id":"d50058cb-2c62-4f21-aa89-109ec52b784a","excerpt":"Cover by SynergySuite — Can’t change availability — I’m not sure when this started but the whole app loads so slowly and I’m completely unable to change my shift availability, that whole page is just blank. It’s been like this for at least the last couple days.","url":"https://apps.apple.com/us/app/id1436579538?see-all=reviews","role":"pain","weight":0.309,"occurredAt":"2025-09-06T18:09:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.2575,"matchedPatterns":["product:Cover by SynergySuite"],"statement":"I’m not sure when this started but the whole app loads so slowly and I’m completely unable to change my shift availability, that whole page is just blank.","title":"Cover by SynergySuite — Can’t change availability","body":"I’m not sure when this started but the whole app loads so slowly and I’m completely unable to change my shift availability, that whole page is just blank. It’s been like this for at least the last couple days.","authorHash":"a08913bc24cf974eecb56a2cea3fdb69","rating":1,"offTopic":false},{"id":"59c70e7a-545f-458d-b854-160704d25ba4","excerpt":"Cover by SynergySuite — slow app — this app is so slow it takes me about 10 minutes to view my schedule every","url":"https://apps.apple.com/us/app/id1436579538?see-all=reviews","role":"pain","weight":0.1743,"occurredAt":"2026-09-05T19:58:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1245,"matchedPatterns":["product:Cover by SynergySuite"],"statement":"Cover by SynergySuite — slow app.","title":"Cover by SynergySuite — slow app","body":"this app is so slow it takes me about 10 minutes to view my schedule every","authorHash":"216499e9cb03f6273ba669c8036561c5","rating":1,"offTopic":false},{"id":"cf02bccd-3901-4aeb-88f3-20caa635d770","excerpt":"Cover by SynergySuite — App — The app doesn’t load everything it is slow when pulling up schedule","url":"https://apps.apple.com/us/app/id1436579538?see-all=reviews","role":"pain","weight":0.16034833,"occurredAt":"2026-08-29T12:14:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.1336236,"matchedPatterns":["product:Cover by SynergySuite"],"statement":"The app doesn’t load everything it is slow when pulling up schedule","title":"Cover by SynergySuite — App","body":"The app doesn’t load everything it is slow when pulling up schedule","authorHash":"dd76e2c995ddbe7cc391eb5711c1e10d","rating":1,"offTopic":false},{"id":"58f45894-4ada-4162-92a3-acddf1406b10","excerpt":"Cover by SynergySuite — Inoperable — After I updated the app, the app no longer works. I cant see my schedule or anything. Please fix this.","url":"https://apps.apple.com/us/app/id1436579538?see-all=reviews","role":"request","weight":0.15075,"occurredAt":"2026-07-14T13:08:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0,"sentiment":0,"confidence":0.15075,"matchedPatterns":["product:Cover by SynergySuite"],"statement":"Please fix this.","title":"Cover by SynergySuite — Inoperable","body":"After I updated the app, the app no longer works. I cant see my schedule or anything. Please fix this.","authorHash":"3884559062d2f894deeaac765f1bcb0c","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}