{"data":{"items":[{"id":"6abd90be-6e0a-4795-807e-6d98f1fd952b","excerpt":"Microsoft Authenticator — worst app ever — i hate that my school switched to this dumb app. if you get a new phone your screwed, good luck getting back into your accounts!!! for some reason this stupid app doesn’t acknowledge when you switch to a new phone and doesn’t send the code to the new phone but your old one tha","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.9067714,"occurredAt":"2026-09-13T01:07:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.8257143,"sentiment":-0.71428573,"confidence":0.49666667,"matchedPatterns":["i_hate","solution:app"],"statement":"i hate that my school switched to this dumb app.","title":"Microsoft Authenticator — worst app ever","body":"i hate that my school switched to this dumb app. if you get a new phone your screwed, good luck getting back into your accounts!!! for some reason this stupid app doesn’t acknowledge when you switch to a new phone and doesn’t send the code to the new phone but your old one that doesn’t even work anymore!!! so genius right ??! hate this app with my whole being these tech guys who worked on this app are stupid for not considering this.","offTopic":false},{"id":"54c900f1-b077-41b4-a99d-e30a8dad1f32","excerpt":"Microsoft Authenticator — No stars for this trash app — I wish my school didn’t force me to use this, because I would never have this. I’m attempting to login to my Authenticator app. However, it says to use your Authenticator app to approve the sign in. You want me to use the app that I'm logged out of to approve me l","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"request","weight":0.6401999,"occurredAt":"2026-06-02T19:47:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"feature_request","painScore":0.24,"sentiment":0,"confidence":0.51629025,"matchedPatterns":["wish","solution:app"],"statement":"I wish my school didn’t force me to use this, because I would never have this.","title":"Microsoft Authenticator — No stars for this trash app","body":"I wish my school didn’t force me to use this, because I would never have this. I’m attempting to login to my Authenticator app. However, it says to use your Authenticator app to approve the sign in. You want me to use the app that I'm logged out of to approve me logging into the app?? Then, you select \"I can't use my Authenticator app right now\". The only option is to send a code TO THE AUTHENTICATOR APP THAT YOU JUST SAID YOU CAN'T USE. Absolute trash. Garbage. I've been logged out of my school email for several months now, with no way of logging in","offTopic":false},{"id":"bdc11b02-0481-4af4-b956-8f829c3bd4e5","excerpt":"Microsoft Authenticator — If I could give this app a negative… — I’m locked out of my account because I have a new phone.  When I try to login on the app, it gives me a 2 digit number for verification purposes.  The problem is it is asking me to verify by using the app, but because I’m trying to login on the app, I’m u","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.57554376,"occurredAt":"2026-06-02T12:33:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.41110268,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"This is a terrible app, yet many schools and companies require it for security purposes.","title":"Microsoft Authenticator — If I could give this app a negative…","body":"I’m locked out of my account because I have a new phone.  When I try to login on the app, it gives me a 2 digit number for verification purposes.  The problem is it is asking me to verify by using the app, but because I’m trying to login on the app, I’m unable to verify because I’m using the app. Make it make sense.  This is a terrible app, yet many schools and companies require it for security purposes.  If I’m able to verify my identity when it comes to my bank account with less issues, then why is this much harder.  What are they going to steal, my student tuition?  Are they going to pay my book fees?","offTopic":false},{"id":"3f74169b-ddd7-4b16-bc53-83722ee4dd0e","excerpt":"Microsoft Authenticator — Awful — This is the dumbest thing ever. Trying to login in my email, tells me to go to the app for the code, can’t login to the app because it asks for a code WHEN IM ON THE APP FOR THE CODE. I can’t even access my digital college diploma because of this.","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.38500002,"occurredAt":"2026-07-02T15:15:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.275,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Awful.","title":"Microsoft Authenticator — Awful","body":"This is the dumbest thing ever. Trying to login in my email, tells me to go to the app for the code, can’t login to the app because it asks for a code WHEN IM ON THE APP FOR THE CODE. I can’t even access my digital college diploma because of this.","offTopic":false},{"id":"0477689f-cd03-4c88-8d20-01020a743f06","excerpt":"Microsoft Authenticator — Authenticator app sucks — It becomes a nightmare where you upgrade a phone. The app tells you to sign in to complete but send you a code into the app you’re using so you can’t retrieve IT.","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.302925,"occurredAt":"2026-09-09T13:12:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.216375,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"It becomes a nightmare where you upgrade a phone.","title":"Microsoft Authenticator — Authenticator app sucks","body":"It becomes a nightmare where you upgrade a phone. The app tells you to sign in to complete but send you a code into the app you’re using so you can’t retrieve IT.","offTopic":false},{"id":"44732c64-81f8-4ac5-8994-45ae2d3100e0","excerpt":"Microsoft Authenticator — terrible — this app is actually terrible it’s problems after problems and if i didn’t have to use it for my school i will delete it right now","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.24534999,"occurredAt":"2026-06-09T15:15:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.17525,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"this app is actually terrible it’s problems after problems and if i didn’t have to use it for my school i will delete it right now","title":"Microsoft Authenticator — terrible","body":"this app is actually terrible it’s problems after problems and if i didn’t have to use it for my school i will delete it right now","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":6}],"total":6}}