{"data":{"items":[{"id":"a5b034a7-b99e-4f32-9ef1-8954c1b7e91f","excerpt":"Microsoft Authenticator — This is by far the most frustrating thing created by man — I hate how everything requires you to use this app and it’s quite frustrating when I need to sign in to my school accounts and all I get is “try using the Authenticator app” and this garbage of an app doesn’t let me I need to verify my","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":1.166731,"occurredAt":"2026-06-24T19:16:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.9022788,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["i_hate","frustrating","product:Microsoft Authenticator"],"statement":"I hate how everything requires you to use this app and it’s quite frustrating when I need to sign in to my school accounts and all I get is “try using the Authenticator app” and this garbage of an app doesn’t let me I need to verify my ide…","title":"Microsoft Authenticator — This is by far the most frustrating thing created by man","body":"I hate how everything requires you to use this app and it’s quite frustrating when I need to sign in to my school accounts and all I get is “try using the Authenticator app” and this garbage of an app doesn’t let me I need to verify my identity and I try to use a verification code but I can’t even use it because it’s either go to my email which I can’t do that because it’s wanting me to use this stupid app. Everything requires me to verify with this app but I can’t even use it because I need to verify my identity using the same app that I use to verify things so overall terrible app and I can’t even use my school accounts now.","authorHash":"2020b0623e2520b62ee7c62893c78a4e","rating":1,"offTopic":false},{"id":"f97a1766-a44f-4472-b2a2-f35a0857968d","excerpt":"Microsoft Authenticator — The worst — I hate this app so much. It’s really annoying when I’m trying to log in to my work email, then it navigates me to the authenticator app, then the authenticator app tells me to open the authenticator app so i can input the number on the screen that the authenticator app is currently","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":1.1604815,"occurredAt":"2026-10-05T14:49:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.6075819,"matchedPatterns":["i_hate","frustrating","product:Microsoft Authenticator"],"statement":"I hate this app so much.","title":"Microsoft Authenticator — The worst","body":"I hate this app so much. It’s really annoying when I’m trying to log in to my work email, then it navigates me to the authenticator app, then the authenticator app tells me to open the authenticator app so i can input the number on the screen that the authenticator app is currently showing. HOW DOES THAT MAKE SENSE IT’S ALREADY OPEN","authorHash":"b7c088e60e0ad4e59b6fdea47d335a5d","rating":1,"offTopic":false},{"id":"6533baa5-ab33-48f6-a2de-dddeac3124c1","excerpt":"Microsoft Authenticator — Piece of junk — Every time I get a new phone, getting my accounts set back up is a nightmare.  It wont let you delete and re-add an account.  It tries to have you sign in but then it asks for an Authenticator code to complete the sign in process.  When you have it text you a code and you go to","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":1.1598989,"occurredAt":"2026-06-26T15:32:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.8911394,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["terrible","frustrating","product:Microsoft Authenticator"],"statement":"Every time I get a new phone, getting my accounts set back up is a nightmare.","title":"Microsoft Authenticator — Piece of junk","body":"Every time I get a new phone, getting my accounts set back up is a nightmare.  It wont let you delete and re-add an account.  It tries to have you sign in but then it asks for an Authenticator code to complete the sign in process.  When you have it text you a code and you go to get the code it locks itself and then you can’t submit the code because the “verify” button goes away after you unlock.\n\nIt is very frustrating.  Microsoft in general is very frustrating.","authorHash":"017bb83202569e223467b5e22969d0db","rating":1,"offTopic":false},{"id":"77b8d024-2654-4062-b475-d9b6485f1d20","excerpt":"Microsoft Authenticator — worst thing ever invented — i wish i could give this zero stars. its terrible! not user friendly and just poorly constructed. if you need to log into something and dont have the app on the device youre on its literally impossible to log in- yes, it does give the option of ‘log in without authe","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":1.1535405,"occurredAt":"2025-12-02T11:28:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"feature_request","painScore":0.79,"sentiment":-1,"confidence":0.644436,"matchedPatterns":["wish","i_hate","product:Microsoft Authenticator"],"statement":"i wish i could give this zero stars.","title":"Microsoft Authenticator — worst thing ever invented","body":"i wish i could give this zero stars. its terrible! not user friendly and just poorly constructed. if you need to log into something and dont have the app on the device youre on its literally impossible to log in- yes, it does give the option of ‘log in without authenticator app’ however when you click it, it takes to you getting a code WHICH IS ONLY VISIBLE IN THE AUTHENTICATOR APP!!!! i hate this app","authorHash":"5e135f4929610e36c205a7071feffe45","rating":1,"offTopic":false},{"id":"36f5b18d-4e26-4528-b45d-00f7d24e9836","excerpt":"Microsoft Authenticator — Login problems — Keeps raking for my phone to log on and then says it’s wrong. It’s not. Super freaking frustrating. Can’t find anyone to help me. Was on hold for an hour after two other calls and finally hung up. The repeated music was making me crazy. Still no resolution","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":1.0058578,"occurredAt":"2026-06-26T16:06:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"feature_request","painScore":0.85,"sentiment":-1,"confidence":0.54370695,"matchedPatterns":["frustrating","still_cannot","product:Microsoft Authenticator"],"statement":"Still no resolution","title":"Microsoft Authenticator — Login problems","body":"Keeps raking for my phone to log on and then says it’s wrong. It’s not. Super freaking frustrating. Can’t find anyone to help me. Was on hold for an hour after two other calls and finally hung up. The repeated music was making me crazy. Still no resolution","authorHash":"eea8b4d98da6f7115d46fcec9e521951","rating":1,"offTopic":false},{"id":"abcddd36-5c8b-4005-be26-f3572c4cc7f4","excerpt":"Microsoft Authenticator — Authenticator App wants to Authenticate Authenticator App through Authenticator App. — I can’t log into the Outlook app on my phone without it going through the Authenticator app. Authenticator app wants me to authenticate the Authenticator app login through my Authenticator app. I can’t use t","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.97062564,"occurredAt":"2026-07-03T20:10:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.51629025,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"This is not only frustrating and eating my time, but it is also harming my career.","title":"Microsoft Authenticator — Authenticator App wants to Authenticate Authenticator App through Authenticator App.","body":"I can’t log into the Outlook app on my phone without it going through the Authenticator app. Authenticator app wants me to authenticate the Authenticator app login through my Authenticator app. I can’t use the same app to authenticate my ability to use the same app. \n\nFurthermore, there is no number I can call to get ahold of a real person at Microsoft to fix this bug for me. As an attorney and owner of my own firm, I rely on my ability to check and use my email and word app on the go. This is not only frustrating and eating my time, but it is also harming my career. I am profoundly disappointed.\n\nPlease fix this.","authorHash":"754029d52c3893449ce2b613b3ce4895","rating":1,"offTopic":false},{"id":"5093c4e8-85d2-4888-b3f5-ea356af69980","excerpt":"Microsoft Authenticator — Stupidest App to ever exist — Useless and physically angers me to use. Why is my email and password not enough to log into my authenticator app ? Why do I need a code GIVEN BY THE AUTHENTICATOR APP TO ACTIVATE SAID APP. Ridiculous, I hate it and I hope every institution stops using it","url":"https://apps.apple.com/ca/app/id983156458?see-all=reviews","role":"pain","weight":0.94086665,"occurredAt":"2025-07-20T22:28:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.53458333,"matchedPatterns":["i_need","i_hate","product:Microsoft Authenticator"],"statement":"Ridiculous, I hate it and I hope every institution stops using it","title":"Microsoft Authenticator — Stupidest App to ever exist","body":"Useless and physically angers me to use. Why is my email and password not enough to log into my authenticator app ? Why do I need a code GIVEN BY THE AUTHENTICATOR APP TO ACTIVATE SAID APP. Ridiculous, I hate it and I hope every institution stops using it","authorHash":"4c6db788cba7a23660edd98e37c9e5fd","rating":1,"offTopic":false},{"id":"b89245a0-10f9-4e6f-8bd8-ce0bdf5fa14a","excerpt":"Microsoft Authenticator — Complete Trash — This app is the absolute worst. It’s already annoying when using the app on my phone only into another device, but I am trying to log into a Microsoft app on the same phone as the Authenticator app, and it won’t let me because I can’t scan a QR code. I go to set up a passkey a","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-07-25T15:45:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"It’s already annoying when using the app on my phone only into another device, but I am trying to log into a Microsoft app on the same phone as the Authenticator app, and it won’t let me because I can’t scan a QR code.","title":"Microsoft Authenticator — Complete Trash","body":"This app is the absolute worst. It’s already annoying when using the app on my phone only into another device, but I am trying to log into a Microsoft app on the same phone as the Authenticator app, and it won’t let me because I can’t scan a QR code. I go to set up a passkey and do FaceID or something, and it won’t let me because I don’t have a QR code to scan or an external passkey device. I copy a code, but I can’t use it to login because it’s on the same device. Entering my password does absolutely nothing. Complete and utter garbage of an app","authorHash":"df646f62d3e1b8b6013eedc49c7b0053","rating":1,"offTopic":false},{"id":"043aae6f-59b3-4174-b21e-ff6529ee47bb","excerpt":"Microsoft Authenticator — What the hell. — I want to start and say, I only have this app because my school requires it. This is the most backward needlessly complicated application I have ever had the disservice of utilizing. It’s slow, the notifications only work 50% of the time, and if you can’t log in you’re stuck. ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-07-21T20:41:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"A headache so annoying I actually have to pause my semester and take a step back from school because of it.","title":"Microsoft Authenticator — What the hell.","body":"I want to start and say, I only have this app because my school requires it. This is the most backward needlessly complicated application I have ever had the disservice of utilizing. It’s slow, the notifications only work 50% of the time, and if you can’t log in you’re stuck. This app, coupled with my school’s systems have been nothing but a headache. A headache so annoying I actually have to pause my semester and take a step back from school because of it. I have never taken pause on my education and I did because of this hellebore app. I’m writing this review, so any educators who require this app will read it, and tell their dean “do no use this thing its horrible.”","authorHash":"47d164f9a3947adfcf49c4a3badc9496","rating":2,"offTopic":false},{"id":"8cb3f7b5-6c15-4fe6-a897-2f4d1a7ac4d6","excerpt":"Microsoft Authenticator — I’ve never worked with an app so frustrating, confusing and garbage. — I’ve been unable to sign into my microsoft authenticator app after getting a new iPhone. Every time I go to sign into the app the app states I need to verify my identity via a code in the app… which I can’t access because i","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-07-16T06:11:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — I’ve never worked with an app so frustrating, confusing and garbage..","title":"Microsoft Authenticator — I’ve never worked with an app so frustrating, confusing and garbage.","body":"I’ve been unable to sign into my microsoft authenticator app after getting a new iPhone. Every time I go to sign into the app the app states I need to verify my identity via a code in the app… which I can’t access because it \n\na) Never shows up \nb) In order to check if there’s a code I have to cancel the sign in and restart the process again. \n\nThis has been the most frustrating and honestly idiotic loop ever, I’ve searched for answers online, called a Microsoft number which was an automated response that simply told me to refer to the website, and looked everywhere under the sun and NOBODY HAS ANSWERS!! I have no idea how i’m supposed to log into my outlook and microsoft authenticator account on my phone now. I know I’m not the only person with this issue and it’s honestly shocking Microsoft hasn’t come up with a solution. I would genuinely rate this app a negative star if i could.","authorHash":"6923ad91874d034ff33e0cea229067a7","rating":1,"offTopic":false},{"id":"fa1e34be-3fde-4c4d-81e0-dedb056b44bd","excerpt":"Microsoft Authenticator — The actual worst — This app literally never works. \nThere’s nothing more frustrating than trying to log onto your Microsoft account and then it telling you to put the code shown on the app and then you go to the app and it just wants you to log back in and then when you go and log back in and ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-06-30T19:04:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"There’s nothing more frustrating than trying to log onto your Microsoft account and then it telling you to put the code shown on the app and then you go to the app and it just wants you to log back in and then when you go and log back in a…","title":"Microsoft Authenticator — The actual worst","body":"This app literally never works. \nThere’s nothing more frustrating than trying to log onto your Microsoft account and then it telling you to put the code shown on the app and then you go to the app and it just wants you to log back in and then when you go and log back in and ask for a code that is shown on the app. The very app that you were trying to get a code from. The code does not exist. It’s wild that I can’t just login or text my phone a code, that the only way I can log into my account is by using this app to generate a code, but the app will not do that.","authorHash":"622e866dcf110c8f06868710fac9d68a","rating":1,"offTopic":false},{"id":"b772e649-d7ba-440b-a39c-23bd7142a9f4","excerpt":"Microsoft Authenticator — Worst Customer Service Ever. I had to factory reset my phone. As a result I am locked out of my accounts. Microsoft won't send me a text, will only send a code to my email. Only 2 attempts a day but when the phone# doesn't work that leaves me with no options. Can't speak to a live agent. Can't","url":"https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en","role":"pain","weight":1.4350666,"occurredAt":"2025-07-12T14:01:02.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.7633333,"matchedPatterns":["terrible","doesnt_work","product:Microsoft Authenticator"],"statement":"The recovery options are awful with no help what so ever.","title":"Microsoft Authenticator","body":"Worst Customer Service Ever. I had to factory reset my phone. As a result I am locked out of my accounts. Microsoft won't send me a text, will only send a code to my email. Only 2 attempts a day but when the phone# doesn't work that leaves me with no options. Can't speak to a live agent. Can't get any access whatsoever. Also locked out of business account because of this. The recovery options are awful with no help what so ever. Microsoft....worst service EVER","authorHash":"cfe03e64674c3ca01b692f16b4d6f2cd","rating":1,"offTopic":false},{"id":"1c17faf5-ae57-4e55-8bd4-fe365cfb8599","excerpt":"Microsoft Authenticator — Doesn’t work — I’ve done everything right with setting this app up. I am not able to log into my customer service email because it won’t give me a code. I click that it won’t give me a code and nothing changes. I’m stuck in a complete loop of nothing working. No one from customer service will ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-06-05T17:13:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"There’s no way around it but still annoying!","title":"Microsoft Authenticator — Doesn’t work","body":"I’ve done everything right with setting this app up. I am not able to log into my customer service email because it won’t give me a code. I click that it won’t give me a code and nothing changes. I’m stuck in a complete loop of nothing working. No one from customer service will get back to me. This whole thing has been horrible. There’s no way around it but still annoying!","authorHash":"486954cfa67fa5513ebee227488bcfe9","rating":1,"offTopic":false},{"id":"6abd90be-6e0a-4795-807e-6d98f1fd952b","excerpt":"Microsoft Authenticator — worst app ever — i hate that my school switched to this dumb app. if you get a new phone your screwed, good luck getting back into your accounts!!! for some reason this stupid app doesn’t acknowledge when you switch to a new phone and doesn’t send the code to the new phone but your old one tha","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.9067714,"occurredAt":"2026-09-13T01:07:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.8257143,"sentiment":-0.71428573,"confidence":0.49666667,"matchedPatterns":["i_hate","solution:app"],"statement":"i hate that my school switched to this dumb app.","title":"Microsoft Authenticator — worst app ever","body":"i hate that my school switched to this dumb app. if you get a new phone your screwed, good luck getting back into your accounts!!! for some reason this stupid app doesn’t acknowledge when you switch to a new phone and doesn’t send the code to the new phone but your old one that doesn’t even work anymore!!! so genius right ??! hate this app with my whole being these tech guys who worked on this app are stupid for not considering this.","authorHash":"3a5a6413ff17cfecf8659f0d2927a8c9","rating":1,"offTopic":false},{"id":"80691466-53c4-4b83-8c63-a92c6bbd8220","excerpt":"Microsoft Authenticator — Stuck in a doom spiral — This is the most frustrating app I have ever used.  When I try to log into my work account, the app gives me a code and tells me to go to the app to verify the request.  I’m already in the app!!  How can I verify the request in the app if I’m already in the app?","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.89929855,"occurredAt":"2026-09-25T14:23:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.685,"sentiment":-1,"confidence":0.53370833,"matchedPatterns":["how_can_i","frustrating","product:Microsoft Authenticator"],"statement":"This is the most frustrating app I have ever used.","title":"Microsoft Authenticator — Stuck in a doom spiral","body":"This is the most frustrating app I have ever used.  When I try to log into my work account, the app gives me a code and tells me to go to the app to verify the request.  I’m already in the app!!  How can I verify the request in the app if I’m already in the app?","authorHash":"5e0984d53959630e4246000674355d2f","rating":1,"offTopic":false},{"id":"08ce776a-9591-4b59-b862-22ad33397db0","excerpt":"Microsoft Authenticator — Unreliable & illogical — This is one of the most frustrating app that you cannot do without as MS holding enterprises to ransom and force a two step verification whether or not you want to. All the ills of monopoly when its workings are inept.getting sucked into this pit than wanting to use it","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.89918834,"occurredAt":"2025-12-10T04:07:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.47829166,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"This is one of the most frustrating app that you cannot do without as MS holding enterprises to ransom and force a two step verification whether or not you want to.","title":"Microsoft Authenticator — Unreliable & illogical","body":"This is one of the most frustrating app that you cannot do without as MS holding enterprises to ransom and force a two step verification whether or not you want to. All the ills of monopoly when its workings are inept.getting sucked into this pit than wanting to use it. Worst concept ever!\n\n\nCan I please rate this with no stars ?","authorHash":"00d11a5f27df0d427ff99e5fe258df1a","rating":1,"offTopic":false},{"id":"a9149a40-3568-4d24-b7b4-daf8c8e58e7d","excerpt":"Microsoft Authenticator — Would not recommend to someone I cared about. — This app has to be the most frustrating thing ever. In order to log in to the Authenticator App, I need to authenticate myself on the Authenticator App… HOW AM I SUPPOSED TO DO THAT. It’s like an endless cycle and it seems designed to not help or","url":"https://apps.apple.com/au/app/id983156458?see-all=reviews","role":"request","weight":0.89424974,"occurredAt":"2024-08-19T03:27:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"recommendation_request","painScore":0.38764706,"sentiment":-0.29411766,"confidence":0.644436,"matchedPatterns":["recommend","frustrating","product:Microsoft Authenticator"],"statement":"This app has to be the most frustrating thing ever.","title":"Microsoft Authenticator — Would not recommend to someone I cared about.","body":"This app has to be the most frustrating thing ever. In order to log in to the Authenticator App, I need to authenticate myself on the Authenticator App… HOW AM I SUPPOSED TO DO THAT. It’s like an endless cycle and it seems designed to not help or answer any of my questions. No wonder this app prevents people from stealing your identity because I can’t even be able to use my own identity. Would not recommend.","authorHash":"9501d2dac8fef3788abe3fa72c0999e3","rating":1,"offTopic":false},{"id":"feb8137b-52b6-4387-915d-d74e75d08be3","excerpt":"Microsoft Authenticator — Done with this app — Throughout the last yr i have had terrible luck logging into the microsoft authenticator. While using multiple microsoft apps that utilize this authenticator ive never received emails containing passcodes, websites on PC and mobile not loading or glitching, etc. I am done ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-09-20T17:31:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["missing_feature","solution:app"],"statement":"I am done with the lack of support and maintenance the microsoft suite needs to operate smoothly.","title":"Microsoft Authenticator — Done with this app","body":"Throughout the last yr i have had terrible luck logging into the microsoft authenticator. While using multiple microsoft apps that utilize this authenticator ive never received emails containing passcodes, websites on PC and mobile not loading or glitching, etc. I am done with the lack of support and maintenance the microsoft suite needs to operate smoothly.","authorHash":"2ec0c43cf9e2d2663d894a4ddbd93657","rating":1,"offTopic":false},{"id":"962daa2b-8aba-48b7-9109-fd7887e6821c","excerpt":"Microsoft Authenticator — I HATE THIS — This is the worst app ever it never works I constantly have to redownload it why do I need to keep using this just to use my outlook account!!! This is horrible","url":"https://apps.apple.com/ca/app/id983156458?see-all=reviews","role":"pain","weight":0.8421073,"occurredAt":"2025-08-08T15:20:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"problem_report","painScore":0.925,"sentiment":-1,"confidence":0.43745834,"matchedPatterns":["i_hate","terrible","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — I HATE THIS.","title":"Microsoft Authenticator — I HATE THIS","body":"This is the worst app ever it never works I constantly have to redownload it why do I need to keep using this just to use my outlook account!!! This is horrible","authorHash":"715def36ed6c755c6b7e6466f2087a8c","rating":1,"offTopic":false},{"id":"086cc62b-ff7b-42ec-8abf-5202e2edc302","excerpt":"Microsoft Authenticator — Words can’t even describe how much I despise this. — Probably the single most useless app to exist. The amount of times I’ve been stuck in a loop and have had to call tech support is ridiculous. Takes multiple tries and has randomly denied me access to my accounts numerous times. I truly, trul","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.824615,"occurredAt":"2026-09-16T22:09:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.74,"sentiment":-0.5,"confidence":0.47391668,"matchedPatterns":["i_hate","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Words can’t even describe how much I despise this..","title":"Microsoft Authenticator — Words can’t even describe how much I despise this.","body":"Probably the single most useless app to exist. The amount of times I’ve been stuck in a loop and have had to call tech support is ridiculous. Takes multiple tries and has randomly denied me access to my accounts numerous times. I truly, truly truly on everyone and everything I love hate this app","authorHash":"061b46fcbb077a608af364e49b34b6f8","rating":1,"offTopic":false},{"id":"4a147e66-c992-4030-89dc-2ac0639b9795","excerpt":"Microsoft Authenticator — The most idiotic app I’ve ever encountered — I’ve never experienced a more infuriating app in my life. I’m currently signed out of my email on my laptop(AGAIN) after the app has told me to retrieve a code from my mobile app, but when I check my mobile app it’s telling me to use the code depict","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.82432806,"occurredAt":"2025-11-24T18:20:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.5010526,"sentiment":-0.05263158,"confidence":0.5491667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"I’ve never experienced a more infuriating app in my life.","title":"Microsoft Authenticator — The most idiotic app I’ve ever encountered","body":"I’ve never experienced a more infuriating app in my life. I’m currently signed out of my email on my laptop(AGAIN) after the app has told me to retrieve a code from my mobile app, but when I check my mobile app it’s telling me to use the code depicted on my laptop screen. WHAT CODE? THERE IS NO CODE? THIS IS THE 3RD TIME THIS WEEK THAT THIS GOD FORSAKEN APP HAS BROKEN.","authorHash":"6799503a30654115ef1e808e5c237dd4","rating":1,"offTopic":false},{"id":"39964b4e-e2ba-4a42-a79c-d53ac9432920","excerpt":"Microsoft Authenticator — Never works, just makes logging in harder than it has to be — If I need to send a file in outlook, it takes me to this stupid app and doesn’t work. I don’t even need to go to my Microsoft drive. Everytime I log in, it takes me to this app and asks me to enter the non existent code that’s poppi","url":"https://apps.apple.com/ca/app/id983156458?see-all=reviews","role":"pain","weight":0.79349804,"occurredAt":"2025-06-10T17:24:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"problem_report","painScore":0.5976471,"sentiment":-0.29411766,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"It’s stupid and annoying.","title":"Microsoft Authenticator — Never works, just makes logging in harder than it has to be","body":"If I need to send a file in outlook, it takes me to this stupid app and doesn’t work. I don’t even need to go to my Microsoft drive. Everytime I log in, it takes me to this app and asks me to enter the non existent code that’s popping up on the app. Hard to enter it if it doesn’t work. It’s stupid and annoying. Security so good you can’t open your emails.","authorHash":"554765006f748bccb81c3fdbd87f534c","rating":1,"offTopic":false},{"id":"9047a910-1a4c-4fda-a4b3-011381078727","excerpt":"Microsoft Authenticator — The Worst App — I have never in my entire life gotten more frustrated at the fact of how horrible this app is. It is impossible to access your account due to a loop with CONSTANTLY needing to get a security code from this app, but it never working in various ways. There is NO IT Support!","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.79061836,"occurredAt":"2026-07-16T00:45:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.42054167,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"I have never in my entire life gotten more frustrated at the fact of how horrible this app is.","title":"Microsoft Authenticator — The Worst App","body":"I have never in my entire life gotten more frustrated at the fact of how horrible this app is. It is impossible to access your account due to a loop with CONSTANTLY needing to get a security code from this app, but it never working in various ways. There is NO IT Support!","authorHash":"8ca8db570f1234e64731f937ff01918c","rating":1,"offTopic":false},{"id":"ad9311ea-52b5-4511-b91e-1d34e5c4905e","excerpt":"Microsoft Authenticator — The wrost — This app takes incredibly long to do anything on it, it’s very jarring. You have to jump through hoops for something that should be so simple. Worst thing about it is that it’s unavoidable either it’s for work, for schooling or to simply play Minecraft. I hate it. Worst app.","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.78058004,"occurredAt":"2026-09-25T15:07:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.86,"sentiment":-0.8,"confidence":0.41966668,"matchedPatterns":["i_hate","product:Microsoft Authenticator"],"statement":"Worst thing about it is that it’s unavoidable either it’s for work, for schooling or to simply play Minecraft.","title":"Microsoft Authenticator — The wrost","body":"This app takes incredibly long to do anything on it, it’s very jarring. You have to jump through hoops for something that should be so simple. Worst thing about it is that it’s unavoidable either it’s for work, for schooling or to simply play Minecraft. I hate it. Worst app.","authorHash":"ab845d7d06c80a24274ab398cb6e0000","rating":1,"offTopic":false},{"id":"bac1dd47-7c27-4f3e-8d15-0002145f6b35","excerpt":"Microsoft Authenticator — awful. — this app is terrible to use. i’m given a 2 digit code with no where to put it. this is so frustrating and microsoft gives zero helpful feedback. wish my college didn’t use this.","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.77208817,"occurredAt":"2026-06-01T17:54:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.7235714,"sentiment":-0.5714286,"confidence":0.44795832,"matchedPatterns":["terrible","frustrating","solution:app"],"statement":"this app is terrible to use.","title":"Microsoft Authenticator — awful.","body":"this app is terrible to use. i’m given a 2 digit code with no where to put it. this is so frustrating and microsoft gives zero helpful feedback. wish my college didn’t use this.","authorHash":"865f9c77b69ffff5d8952b9523e68d6f","rating":1,"offTopic":false},{"id":"52bdb175-b000-4d92-af0c-5e3429080a1b","excerpt":"Microsoft Authenticator — Sucks — I hate this app and Microsoft. For a company that is supposed to be a leader in the industry their products\nare impossible to use. I've been messing trying to get back on my emails for two hours now this is asinine. Really complicated for no reason.","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.76322836,"occurredAt":"2026-09-30T04:27:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.39341667,"matchedPatterns":["i_hate","product:Microsoft Authenticator"],"statement":"I hate this app and Microsoft.","title":"Microsoft Authenticator — Sucks","body":"I hate this app and Microsoft. For a company that is supposed to be a leader in the industry their products\nare impossible to use. I've been messing trying to get back on my emails for two hours now this is asinine. Really complicated for no reason.","authorHash":"d8de24a9ab2aa8d3eaee784ce9dd5134","rating":1,"offTopic":false},{"id":"3a655ce9-38ef-410c-90a6-b6f9d3142c26","excerpt":"Microsoft Authenticator — Awful — To get onto authenticator you need to get a code from it. this app is useless and to be honest one of the worst designed apps I’ve ever seen someone needs to fix this because all that does is put you in a loop and not give you a code that you need.","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.7497546,"occurredAt":"2026-09-20T17:41:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.39254168,"matchedPatterns":["terrible","product:Microsoft Authenticator"],"statement":"this app is useless and to be honest one of the worst designed apps I’ve ever seen someone needs to fix this because all that does is put you in a loop and not give you a code that you need.","title":"Microsoft Authenticator — Awful","body":"To get onto authenticator you need to get a code from it. this app is useless and to be honest one of the worst designed apps I’ve ever seen someone needs to fix this because all that does is put you in a loop and not give you a code that you need.","authorHash":"1b0db96e925b4f2804acafa7684892be","rating":2,"offTopic":false},{"id":"1caf2cf8-da5b-45ee-aebd-458edf15c4c8","excerpt":"Microsoft Authenticator — Horrible customer service — No way to contact anyone about issues when you can’t log in. In a logged out loop, Authenticator app needs me to log into account but needs authentication app to log into said account. Gives me no other option to text/call/Face ID! I tried calling and every number i","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.7277474,"occurredAt":"2026-09-25T02:22:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"feature_request","painScore":0.46526316,"sentiment":-0.2631579,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:Microsoft Authenticator"],"statement":"I’ve never been so angry with lack of any contact options other than submitting a feedback that has no where to check if someone received it or where they will be contacting me to help resolve the problem.","title":"Microsoft Authenticator — Horrible customer service","body":"No way to contact anyone about issues when you can’t log in. In a logged out loop, Authenticator app needs me to log into account but needs authentication app to log into said account. Gives me no other option to text/call/Face ID! I tried calling and every number is a automated that just hangs up on me when I ask to speak to a representative. Only way to contact support is by logging into your account… the said account that you are locked out of. Horrible, would love some communication from someone who can help. I’ve never been so angry with lack of any contact options other than submitting a feedback that has no where to check if someone received it or where they will be contacting me to help resolve the problem. Issues have caused me not to be able to log into my work email and accounts.","authorHash":"ce02e9c9d373c94cdc16692d1a54d36e","rating":1,"offTopic":false},{"id":"af459d02-499f-4f55-a36c-f1f17bafd4c2","excerpt":"Microsoft Authenticator — Difficult to use — Every time I attempt to use this app  the authentication process NEVER EVER works. I have tried several times with multiple different events and I have not had success once. I hate this awful app with a passion!","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.7156983,"occurredAt":"2026-09-02T14:55:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.36891666,"matchedPatterns":["i_hate","solution:app"],"statement":"I hate this awful app with a passion!","title":"Microsoft Authenticator — Difficult to use","body":"Every time I attempt to use this app  the authentication process NEVER EVER works. I have tried several times with multiple different events and I have not had success once. I hate this awful app with a passion!","authorHash":"e2cae3f1bc45e93a9a78cca0c17a5604","rating":1,"offTopic":false},{"id":"24fc8451-d3a5-42ea-8f8e-70775e59f7ef","excerpt":"Microsoft Authenticator — Bad app. — This app is terrible, it does not work at all. I can’t log into my school account because of it.","url":"https://apps.apple.com/ca/app/id983156458?see-all=reviews","role":"pain","weight":0.71220666,"occurredAt":"2025-05-25T19:15:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.37883332,"matchedPatterns":["terrible","doesnt_work","product:Microsoft Authenticator"],"statement":"This app is terrible, it does not work at all.","title":"Microsoft Authenticator — Bad app.","body":"This app is terrible, it does not work at all. I can’t log into my school account because of it.","authorHash":"8aefe158f497f1118977e4e448727052","rating":1,"offTopic":false},{"id":"538e8714-4e1f-4041-b855-a81f0c27578e","excerpt":"Microsoft Authenticator — Useless — I installed this because Microsoft forced my hands in order to install something on my new laptop. I have tried several times using it to log into ClipChamp and it never works. I end up needing to use a text to cell code. The user interface is terrible. Way too complicated and not us","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.7010804,"occurredAt":"2026-09-10T00:09:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.51,"sentiment":0.14285715,"confidence":0.46429166,"matchedPatterns":["terrible","solution:interface"],"statement":"The user interface is terrible.","title":"Microsoft Authenticator — Useless","body":"I installed this because Microsoft forced my hands in order to install something on my new laptop. I have tried several times using it to log into ClipChamp and it never works. I end up needing to use a text to cell code. The user interface is terrible. Way too complicated and not useful or intuitive like Google Authenticator.","authorHash":"4a5dbe1700bdd49fe25f8a020448f0fa","rating":1,"offTopic":false},{"id":"51a9ad6c-f51e-4018-9495-b1778316365a","excerpt":"Microsoft Authenticator — TERRIBLE and FRUSTRATING — Literally the worst app ever. Codes don’t work. A waste of time.","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.68041414,"occurredAt":"2026-07-07T15:34:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.865,"sentiment":-1,"confidence":0.36483333,"matchedPatterns":["frustrating","waste_of_time","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — TERRIBLE and FRUSTRATING.","title":"Microsoft Authenticator — TERRIBLE and FRUSTRATING","body":"Literally the worst app ever. Codes don’t work. A waste of time.","authorHash":"d8f41e29823bf30acf122dd61626aebe","rating":1,"offTopic":false},{"id":"fe94fd79-d690-4516-a99b-42aed3aeb698","excerpt":"Microsoft Authenticator — This app is terrible — It was working fine and then all of the sudden nothing works. I have been trying to sign into my school accounts for over 2 weeks and can’t find anyway to fix it. No codes, no other way to sign in, nothing!!","url":"https://apps.apple.com/ca/app/id983156458?see-all=reviews","role":"pain","weight":0.6471354,"occurredAt":"2025-05-22T10:28:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"problem_report","painScore":0.75,"sentiment":-0.6,"confidence":0.36979166,"matchedPatterns":["terrible","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — This app is terrible.","title":"Microsoft Authenticator — This app is terrible","body":"It was working fine and then all of the sudden nothing works. I have been trying to sign into my school accounts for over 2 weeks and can’t find anyway to fix it. No codes, no other way to sign in, nothing!!","authorHash":"a998b1322cde3559bae7fac6ce381e57","rating":1,"offTopic":false},{"id":"54c900f1-b077-41b4-a99d-e30a8dad1f32","excerpt":"Microsoft Authenticator — No stars for this trash app — I wish my school didn’t force me to use this, because I would never have this. I’m attempting to login to my Authenticator app. However, it says to use your Authenticator app to approve the sign in. You want me to use the app that I'm logged out of to approve me l","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"request","weight":0.6401999,"occurredAt":"2026-06-02T19:47:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"feature_request","painScore":0.24,"sentiment":0,"confidence":0.51629025,"matchedPatterns":["wish","solution:app"],"statement":"I wish my school didn’t force me to use this, because I would never have this.","title":"Microsoft Authenticator — No stars for this trash app","body":"I wish my school didn’t force me to use this, because I would never have this. I’m attempting to login to my Authenticator app. However, it says to use your Authenticator app to approve the sign in. You want me to use the app that I'm logged out of to approve me logging into the app?? Then, you select \"I can't use my Authenticator app right now\". The only option is to send a code TO THE AUTHENTICATOR APP THAT YOU JUST SAID YOU CAN'T USE. Absolute trash. Garbage. I've been logged out of my school email for several months now, with no way of logging in","authorHash":"143b5ce93f6837c9d0fd36bd10fca43d","rating":1,"offTopic":false},{"id":"a0390e60-28c8-4f16-85d7-1e1f63d01b59","excerpt":"Microsoft Authenticator — Review — Terrible for personal. As the app requires you to you use an email you can only use it for that purpose. I was recommended this app years ago used it was simple. It has since been scrapped I can no longer access the additional features to use it for identification for apps tied to my ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.6258,"occurredAt":"2026-10-22T08:43:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"recommendation_request","painScore":0.26,"sentiment":-0.5,"confidence":0.49666667,"matchedPatterns":["recommend","product:Microsoft Authenticator"],"statement":"I was recommended this app years ago used it was simple.","title":"Microsoft Authenticator — Review","body":"Terrible for personal. As the app requires you to you use an email you can only use it for that purpose. I was recommended this app years ago used it was simple. It has since been scrapped I can no longer access the additional features to use it for identification for apps tied to my account. The codes do not work even if you have a code as you need it for that specific site/app. Because of this people express extreme frustration I have tried numerous apps like this none of them work.","authorHash":"f90c9ffabc11c8c660796478863a4df5","rating":2,"offTopic":false},{"id":"a6e1ee33-dd86-454f-8f40-3e8234dfb3ab","excerpt":"Microsoft Authenticator — Worst app ever — It want me to use the app to log in but I’m trying to log into the app gives me no other options I can’t even call to talk to a real person this is so frustrating","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.61131334,"occurredAt":"2026-07-28T00:05:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.32516667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"It want me to use the app to log in but I’m trying to log into the app gives me no other options I can’t even call to talk to a real person this is so frustrating","title":"Microsoft Authenticator — Worst app ever","body":"It want me to use the app to log in but I’m trying to log into the app gives me no other options I can’t even call to talk to a real person this is so frustrating","authorHash":"10604636bba0aefebe563b404e6a6ce4","rating":1,"offTopic":false},{"id":"66558047-4b26-49e3-a913-11471208130c","excerpt":"Microsoft Authenticator — Why — Definitely the most painful and annoying app ever invented, even though it has good intentions just why does it make signing in to all of my accounts a million times worse than it needs to be","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.60570765,"occurredAt":"2026-09-11T20:23:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.68,"sentiment":-0.5,"confidence":0.36054027,"matchedPatterns":["frustrating","solution:app"],"statement":"Definitely the most painful and annoying app ever invented, even though it has good intentions just why does it make signing in to all of my accounts a million times worse than it needs to be","title":"Microsoft Authenticator — Why","body":"Definitely the most painful and annoying app ever invented, even though it has good intentions just why does it make signing in to all of my accounts a million times worse than it needs to be","authorHash":"fb9c1e19fb43e38aa06e36850b8f880f","rating":1,"offTopic":false},{"id":"ac7011e0-3bc1-4da9-9a6c-a9cc228f8099","excerpt":"Microsoft Authenticator — i hate it — it's so bad i can't get my accounts back and it won't let me enter codes without having to close the app to see the code it's very poorly made","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.5883859,"occurredAt":"2026-06-23T19:31:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.30329168,"matchedPatterns":["i_hate","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — i hate it.","title":"Microsoft Authenticator — i hate it","body":"it's so bad i can't get my accounts back and it won't let me enter codes without having to close the app to see the code it's very poorly made","authorHash":"8064f3a4a76563f288d3161ae2d1c1bf","rating":1,"offTopic":false},{"id":"cfe96dec-35f3-408c-a870-c3edcdd261f3","excerpt":"Microsoft Authenticator — Horrible frustrating — So complicated just going round and round in circles. Can’t get into my work email without it but it won’t let me in either. FRUSTRATING.","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.58005834,"occurredAt":"2025-12-11T12:25:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.30854166,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Horrible frustrating.","title":"Microsoft Authenticator — Horrible frustrating","body":"So complicated just going round and round in circles. Can’t get into my work email without it but it won’t let me in either. FRUSTRATING.","authorHash":"27627f6977587a2e00abf1c924762d4e","rating":1,"offTopic":false},{"id":"24ac9581-fdde-43c7-ae0f-8da72caa81cd","excerpt":"Microsoft Authenticator — Worst app I’ve ever used — When trying to set up my account through the app, but it’s asking me to use the app I’m trying to login into to get a code which makes absolute no sense. How can I get the code from the app when I’m logging in through the app","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.5796721,"occurredAt":"2026-09-23T17:17:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"howto_question","painScore":0.49,"sentiment":-1,"confidence":0.38904166,"matchedPatterns":["how_can_i","product:Microsoft Authenticator"],"statement":"How can I get the code from the app when I’m logging in through the app","title":"Microsoft Authenticator — Worst app I’ve ever used","body":"When trying to set up my account through the app, but it’s asking me to use the app I’m trying to login into to get a code which makes absolute no sense. How can I get the code from the app when I’m logging in through the app","authorHash":"59d6ff9b1f2bf0a83c9127ae528caa33","rating":1,"offTopic":false},{"id":"bdc11b02-0481-4af4-b956-8f829c3bd4e5","excerpt":"Microsoft Authenticator — If I could give this app a negative… — I’m locked out of my account because I have a new phone.  When I try to login on the app, it gives me a 2 digit number for verification purposes.  The problem is it is asking me to verify by using the app, but because I’m trying to login on the app, I’m u","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.57554376,"occurredAt":"2026-06-02T12:33:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.41110268,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"This is a terrible app, yet many schools and companies require it for security purposes.","title":"Microsoft Authenticator — If I could give this app a negative…","body":"I’m locked out of my account because I have a new phone.  When I try to login on the app, it gives me a 2 digit number for verification purposes.  The problem is it is asking me to verify by using the app, but because I’m trying to login on the app, I’m unable to verify because I’m using the app. Make it make sense.  This is a terrible app, yet many schools and companies require it for security purposes.  If I’m able to verify my identity when it comes to my bank account with less issues, then why is this much harder.  What are they going to steal, my student tuition?  Are they going to pay my book fees?","authorHash":"1d6f04db083fb02128ad6ffd00e21ee8","rating":1,"offTopic":false},{"id":"684c760e-b745-48c6-9989-f25b3ff1f524","excerpt":"Microsoft Authenticator — Awful App — The app is terrible and easily traps itself in loops you can’t get out of without going through their support channels (which are poor).","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.5692596,"occurredAt":"2026-09-28T12:44:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.29804167,"matchedPatterns":["terrible","product:Microsoft Authenticator"],"statement":"The app is terrible and easily traps itself in loops you can’t get out of without going through their support channels (which are poor).","title":"Microsoft Authenticator — Awful App","body":"The app is terrible and easily traps itself in loops you can’t get out of without going through their support channels (which are poor).","authorHash":"381aec420e51e16f7228b79940c2c2f4","rating":1,"offTopic":false},{"id":"6cc3b07d-7f54-4320-9e90-ba42351b7c6b","excerpt":"Microsoft Authenticator — This app is the biggest piece of trash of all time — If I could never use this app again I would I have been forced into using it and it is single Handedly the worst it experience I have ever had the app already is the two step verification and requires two more steps of verification to reset ","url":"https://apps.apple.com/au/app/id983156458?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2024-08-13T09:18:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — This app is the biggest piece of trash of all time.","title":"Microsoft Authenticator — This app is the biggest piece of trash of all time","body":"If I could never use this app again I would I have been forced into using it and it is single Handedly the worst it experience I have ever had the app already is the two step verification and requires two more steps of verification to reset your password which would be fine if it didn’t have my phone number as like 20 digits no phone number is that long I physically cannot access my tafe account because if this please delete this app Microsoft","authorHash":"fc81dd8088bbe1a890eccf74056aae69","rating":1,"offTopic":false},{"id":"363f6852-d70d-4e6d-9acc-1e24eaa04961","excerpt":"Microsoft Authenticator — Horrible — I’m a software engineer of over 30 years. This 2FA garbage is horrible. This hardly ever works and puts you into infinite loops","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.5525471,"occurredAt":"2026-09-01T18:54:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.28929168,"matchedPatterns":["terrible","product:Microsoft Authenticator"],"statement":"This 2FA garbage is horrible.","title":"Microsoft Authenticator — Horrible","body":"I’m a software engineer of over 30 years. This 2FA garbage is horrible. This hardly ever works and puts you into infinite loops","authorHash":"8cf36bc18a915c1924e250d81f6b6446","rating":1,"offTopic":false},{"id":"e793931d-b4da-4c1a-a13d-7e1d77f0f6b7","excerpt":"Microsoft Authenticator — Bad app — This app is so frustrating and the code don’t appear on the app at all and I try so many way to do it for my college account","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.5372883,"occurredAt":"2026-10-07T11:25:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.28579167,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"This app is so frustrating and the code don’t appear on the app at all and I try so many way to do it for my college account","title":"Microsoft Authenticator — Bad app","body":"This app is so frustrating and the code don’t appear on the app at all and I try so many way to do it for my college account","authorHash":"49d7ffaf741a767fb91098ba2f1bacef","rating":1,"offTopic":false},{"id":"e616d456-9133-4869-a012-3e055f0c7d9a","excerpt":"Microsoft Authenticator — Awful app when you have multiple accounts — This app is utterly useless. I have wasted hours of my life over the last few days going around in circles trying to authenticate various accounts. It is incapable of differentiating between one or another, and I am constantly being asked to enter a ","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-10-06T14:37:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Awful app when you have multiple accounts.","title":"Microsoft Authenticator — Awful app when you have multiple accounts","body":"This app is utterly useless. I have wasted hours of my life over the last few days going around in circles trying to authenticate various accounts. It is incapable of differentiating between one or another, and I am constantly being asked to enter a number into the app when there is no place for me to do so. It’s not fit for purpose","authorHash":"6c245bd138312d54dfcaa5259edd893f","rating":1,"offTopic":false},{"id":"c1f84a21-6f98-4930-8848-40d4056ebb2d","excerpt":"Microsoft Authenticator — Microsoft should do better!!! — Im not sure how this app has 5 star reviews. If you look everywhere online this app is the absolute WORST! If you lose your password you will get stuck in the Authenticator loop. This means it tells you to download load this app to recover your password just for","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-10-02T10:34:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"If you look everywhere online this app is the absolute WORST!","title":"Microsoft Authenticator — Microsoft should do better!!!","body":"Im not sure how this app has 5 star reviews. If you look everywhere online this app is the absolute WORST! If you lose your password you will get stuck in the Authenticator loop. This means it tells you to download load this app to recover your password just for this app to again ask you a password that you clearly do not have. Microsoft whoever created this FIRE THEM IMMEDIATELY!!! Worst user experience ever!","authorHash":"9018759ae2e6707f3742f51f771eaa1a","rating":1,"offTopic":false},{"id":"fb6413e2-7b7f-4da9-aa9b-343903cef171","excerpt":"Microsoft Authenticator — Useless. Worst App ever. — This NEVER works everytime my laptop asks me to check this app for a code. NEVER shows up. Tried logging in another account and ASKS ME TO OPEN MY AUTHENTICATOR APP AND TO PUT IN THE CODE, WHILE IM ON THE AUTHENTICATOR APP. I NEED TO CHECK MY EMAILS AND CANT BECAUSE ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-30T02:21:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Useless.","title":"Microsoft Authenticator — Useless. Worst App ever.","body":"This NEVER works everytime my laptop asks me to check this app for a code. NEVER shows up. Tried logging in another account and ASKS ME TO OPEN MY AUTHENTICATOR APP AND TO PUT IN THE CODE, WHILE IM ON THE AUTHENTICATOR APP. I NEED TO CHECK MY EMAILS AND CANT BECAUSE THIS THING NEVER WANTS TO AHPW ME OR LET ME PUT THE CODE IN. I DONT EVEN UNDERSTAND WHY THIS IS USEFUL FOR","authorHash":"f03b835800142cae9560c003f23f1e72","rating":1,"offTopic":false},{"id":"9c1313df-4604-4400-978f-71b15da11f81","excerpt":"Microsoft Authenticator — Absolute Trash. Useless. — This app is pure garbage. Every single time I try to login to any account, this dumb piece of trash app leads me to a page with a stupid number on it and tells me to login to my Authenticator app to approve the login. STUPID. STUPID. STUPID. TRASH. This app must’ve b","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-17T16:35:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Absolute Trash.","title":"Microsoft Authenticator — Absolute Trash. Useless.","body":"This app is pure garbage. Every single time I try to login to any account, this dumb piece of trash app leads me to a page with a stupid number on it and tells me to login to my Authenticator app to approve the login. STUPID. STUPID. STUPID. TRASH. This app must’ve been Microsoft’s first attempt at letting “AI” do anything. It’s a colossal failure.","authorHash":"fc2f0a8881fe3ffe6d0476ccce6ee7e3","rating":1,"offTopic":false},{"id":"e277eeac-8749-4e8b-a8bc-f5ae26dc2a25","excerpt":"Microsoft Authenticator — it is an awful app — for one can’t even log onto teams, asks for a code yet doesn’t give you the code you try for who knows how many times doesn’t give you the code then proceeds to tell you that they’ve sent you a code but clearly haven’t. Another problem is try clicking any code thing then c","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-09T17:18:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — it is an awful app.","title":"Microsoft Authenticator — it is an awful app","body":"for one can’t even log onto teams, asks for a code yet doesn’t give you the code you try for who knows how many times doesn’t give you the code then proceeds to tell you that they’ve sent you a code but clearly haven’t. Another problem is try clicking any code thing then click can’t use authentication app right now guess what? it doesn’t do anything just sends you back from where you came from. overall review awful app and hope to never use it again once i leave school.","authorHash":"c7ac80a082a6e4812c6627b95af6f693","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":135},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":1}],"total":136}}