{"data":{"items":[{"id":"1b1baff2-924e-44c3-b634-6eae6fc1b796","excerpt":"Notability: AI Notes & Planner — Over 6 Years of Use, and Now Even Basic Features Are Broken for the Latest Version — I’ve been using Notability for more than 6 years, and I honestly can’t believe how bad it has become.\n\nEver since updating to the latest version, every time I try to zoom in or out, the app freezes, lag","url":"https://apps.apple.com/ca/app/id360593530?see-all=reviews","role":"pain","weight":1.1622667,"occurredAt":"2026-10-20T22:08:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"problem_report","painScore":0.895,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["terrible","frustrating","product:Notability"],"statement":"Notability: AI Notes & Planner — Over 6 Years of Use, and Now Even Basic Features Are Broken for the Latest Version.","title":"Notability: AI Notes & Planner — Over 6 Years of Use, and Now Even Basic Features Are Broken for the Latest Version","body":"I’ve been using Notability for more than 6 years, and I honestly can’t believe how bad it has become.\n\nEver since updating to the latest version, every time I try to zoom in or out, the app freezes, lags, and randomly jumps back to the first page. This makes even basic note-taking incredibly frustrating.\n\nAfter more than 6 years of using this app, it’s ridiculous that something as basic as zooming and navigating pages doesn’t even work properly anymore.\n\nWhat’s even more disappointing is the customer support. I contacted them about this issue, only to receive what appeared to be a generic AI-generated response instead of any actual help.\n\nFor an app that people rely on for studying and productivity, this is completely unacceptable. Maybe instead of constantly pushing new AI features, the developers should focus on making sure the basic functions actually work.\n\nI’ve supported Notability for over 6 years, but this update has seriously damaged my trust in the app. Long-time users deserve better than this.","authorHash":"f744da699a156765379012846234ee13","rating":1,"offTopic":false},{"id":"a4967849-b204-4082-b0d3-4fc2e547ee17","excerpt":"Notability: AI Notes & Planner — A ridiculous amount of bugs when using an Apple Pencil. — I am beyond disappointed that I even have to write this review. I have been a loyal Notability user for the past eight years, and I can confidently say that my recent experience with the app has been nothing short of frustrating.","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.9879612,"occurredAt":"2026-10-15T04:47:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"problem_report","painScore":0.6108062,"sentiment":-0.71428573,"confidence":0.61333334,"matchedPatterns":["frustrating","praise","product:Notability"],"statement":"I have been a loyal Notability user for the past eight years, and I can confidently say that my recent experience with the app has been nothing short of frustrating.","title":"Notability: AI Notes & Planner — A ridiculous amount of bugs when using an Apple Pencil.","body":"I am beyond disappointed that I even have to write this review. I have been a loyal Notability user for the past eight years, and I can confidently say that my recent experience with the app has been nothing short of frustrating. For an app that is specifically designed for note-taking and handwriting, it is embarrassing how poorly some of its most basic features function.\n\nI recently started using a new Apple Pencil, which works perfectly fine in every other drawing and note-taking app I have tested. Yet, in Notability, it has been an absolute nightmare. Random areas of my screen suddenly become completely unresponsive to my Apple Pencil, making it impossible to write or draw in certain spots. Additionally, the partial erase feature frequently erases entire strokes instead of just the selected portion, completely defeating its purpose. Even something as simple as selecting and moving figures around the page results in excessive glitching, making basic editing tasks unnecessarily difficult.\n\nThese are not minor inconveniences. These are fundamental features that users rely on every single day. It is ridiculous that after eight years of using this app, I am now struggling to perform tasks that should be effortless. What makes this even more frustrating is that my Apple Pencil functions perfectly in other applications, making it clear that these issues are specific to Notability.\n\nFor an app that markets itself as a reliable, high-quality note-taking platform, this level of functionality is unacceptable. Users should not have to constantly work around glitches just to take notes, erase handwriting, or move objects across a page. Instead of focusing on adding new features, Notability needs to prioritize fixing the basic tools that its longtime users depend on. After eight years of loyalty, I genuinely expected better. I hope the developers take these complaints seriously and address these issues rather than continuing to overlook problems that make the app increasingly frustrating to use.","authorHash":"a9d5c066d7787f3a3f4c2f65d94bf2d5","rating":1,"offTopic":false},{"id":"008ecb3b-f432-4153-bb9d-dc8473e01f3d","excerpt":"Notability: AI Notes & Planner — When the app you love is no longer worth it — I have been using Notability for many years and I have been happy to recommend it to family and friends, but no more.\n\nSince the update to version 14 I have had no end of trouble:\n- App keeps crashing\n- Screen freezes\n- pencil stops working\n","url":"https://apps.apple.com/au/app/id360593530?see-all=reviews","role":"pain","weight":0.9318286,"occurredAt":"2023-08-08T10:37:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Notes & documents","intent":"feature_request","painScore":0.51928574,"sentiment":-0.2857143,"confidence":0.61333334,"matchedPatterns":["why_doesnt","keeps_failing","product:Notability"],"statement":"- when using the typewriter why cant you align the type spacing with the page ruled lines so there is consistency.","title":"Notability: AI Notes & Planner — When the app you love is no longer worth it","body":"I have been using Notability for many years and I have been happy to recommend it to family and friends, but no more.\n\nSince the update to version 14 I have had no end of trouble:\n- App keeps crashing\n- Screen freezes\n- pencil stops working\n- page resets to the start of the notebook\n- Toolbar buttons don’t always work\n- Buttons are too small\n- location of the toolbar is (in the way)\n- voice recording is hard to know if you are recording\n- trying to edit recordings is near impossible to find and action\n- after editing recording there is no simple way to hide the edit bar and return to writing\n- using the typewriter you are unable to set a margin on your page\\book\n- when you set the style, spacing, font and size its not remembered.\n- when using the typewriter why cant you align the type spacing with the page ruled lines so there is consistency.\n\nI have to look at GoodNotes or Colllanote as an alternative as I cant trust this app any longer.\n\nPlease fix in a hurry or revert to version before v14","authorHash":"1c08b856d51e3e360b6f28c0e19e2d4e","rating":2,"offTopic":false},{"id":"34814eea-2bbb-44db-8fa4-894509e33b43","excerpt":"Notability: AI Notes & Planner — Okay app… cannot handle large PDFs without being a battery hog, but the simple UI is nice — So I was about to stop using this app but it looks like it cannot handle huge PDFs without draining the battery. So if you have to annotate huge PDFs use a different app. But other than this, the","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"request","weight":0.8068047,"occurredAt":"2026-09-23T16:30:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"purchase_intent","painScore":0.31544247,"sentiment":0.33333334,"confidence":0.61333334,"matchedPatterns":["would_pay","missing_feature","product:Notability"],"statement":"At the end, I will happily pay a subscription (within reasonable competitive pricing) if those 3 demands are met.","title":"Notability: AI Notes & Planner — Okay app… cannot handle large PDFs without being a battery hog, but the simple UI is nice","body":"So I was about to stop using this app but it looks like it cannot handle huge PDFs without draining the battery. So if you have to annotate huge PDFs use a different app. But other than this, the UI is simple which I like. And I appreciate that they don’t change it every month like SOME other apps do (Goodnotes).\n\nI would really like a scribble to erase feature that gives us the option to scribble with the pen over a portion of text to erase it. So many other apps at least give the option to do this, yet Notability STILL doesn’t. What also greatly annoys me is the lack of Apple Pencil hover support. This should be on notability by now (at least give us the option). And the squeeze to erase feature is beyond stupid to me. I already have the option to double tap my pencil to erase. Why do I need to have the same redundant option (that ergonomically makes zero sense) to simultaneously squeeze AND HOLD the Apple Pencil to erase? At least give us the option to squeeze for the tool palette like EVERY OTHER NOTES APP.\n\nNeedless to say, the lack of these features are embarrassing for an app that you have to pay a subscription for. What note takers want is 1) app reliability (include cloud note storage) 2) consistency and simplicity and 3) tools and functions that make our workflow easier.\n\nMore AI bloat gives us none of those things.\n\nAt the end, I will happily pay a subscription (within reasonable competitive pricing) if those 3 demands are met. I want features that make my like easier, and the AI stuff is great sure. But it’s time to pivot to reliability and consistency. If Notability meets these things, I will be very pleased.","authorHash":"9ba01d77f6d2d89450178fafe4e9bca3","rating":3,"offTopic":false},{"id":"19088129-d118-4aba-83bc-8ed033ec22e4","excerpt":"Notability: AI Notes & Planner — Used to be good — The past half a year I noticed some updates weren’t well tested before roll out. I really liked them before when they took feedback seriously and I would see them change/update. Perhaps a coincidence but none the less, it was for the better.\n\nNow, there’s this on going","url":"https://apps.apple.com/ca/app/id360593530?see-all=reviews","role":"pain","weight":0.73506665,"occurredAt":"2025-01-12T13:04:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Notes & documents","intent":"problem_report","painScore":0.48,"sentiment":1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Notability"],"statement":"I’m still holding on to the hope you guys will go back to your old standards but, my goodness, this app has been driving me insane considering I need it every single day.","title":"Notability: AI Notes & Planner — Used to be good","body":"The past half a year I noticed some updates weren’t well tested before roll out. I really liked them before when they took feedback seriously and I would see them change/update. Perhaps a coincidence but none the less, it was for the better.\n\nNow, there’s this on going issue I have mentioned to them for a while and I think it’s only an AI response and I can’t even tell if it gets passed to the right people. \n\nThis issue that drives me nuts is a simple copy and paste. If you copy your note with hand written words and screenshots, when you paste it, EVERYTHING SHIFTS.\nBUT it gets worse! You think you can just highlight and shift and just drag everything down. No no. It makes you select EVERY INDIVIDUAL SCREENSHOT down. And if you had hand writing that overlapped? Tough. You have to rewrite or learn to read two layers. \nIt doesn’t matter if it is just 3 pages (which just happened again) or 50+ (which was when I first noticed). \nGets even worse. If you copy and paste pages, the more you do, the more it shifts, so what might start as a 1mm shift, no jokes, goes to half a page. Again. Remember, if your writing overlaps, you’re out of luck.\n\nPLEASE STOP UPDATING UNLESS YOU’VE TESTED IT WELL! You guys were so good and I just don’t know what’s going on the past year.  I’m still holding on to the hope you guys will go back to your old standards but, my goodness, this app has been driving me insane considering I need it every single day.","authorHash":"77bded891a8684b5182b90e2ece4a32c","rating":3,"offTopic":false},{"id":"5dc80077-5a39-4f67-ae4b-76560d8230eb","excerpt":"Notability: AI Notes & Planner — Awful App Long-term iPad user locked out of exporting years of class notes — Notability used to be one of the best apps on the iPad. I have used it for years and relied on it to organize notes and documents for my classes. I renewed my subscription for a full year in July for $20 becaus","url":"https://apps.apple.com/us/app/id360593530?see-all=reviews","role":"pain","weight":0.46777463,"occurredAt":"2026-09-02T21:17:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Notes & documents","intent":"other","painScore":0.23098591,"sentiment":-0.57746476,"confidence":0.38,"matchedPatterns":["solution:app"],"statement":"Notability: AI Notes & Planner — Awful App Long-term iPad user locked out of exporting years of class notes.","title":"Notability: AI Notes & Planner — Awful App Long-term iPad user locked out of exporting years of class notes","body":"Notability used to be one of the best apps on the iPad. I have used it for years and relied on it to organize notes and documents for my classes. I renewed my subscription for a full year in July for $20 because I trusted the app and expected to continue using the features that had always been available.\n\nNow, after the recent updates, it no longer feels worth it. You used to be able to export your work as a PDF, which is essential for students and anyone who needs access to their own documents outside of the app. \n\nNow I can only export my documents as a Notability link. \n\nI cannot properly move my notes into Google Docs anymore, and I cannot download the PDFs of my class notes that I need to keep and use elsewhere.\n\nI can still view my documents inside the app, but that is not the same as owning or having access to my own work. Years of notes are effectively trapped in Notability because I cannot export them in a usable format. It feels like the app now controls my documents instead of giving users the ability to save and manage the work they created.\n\nThe new AI features also feel unnecessary and honestly creepy. Instead of focusing on features long-term users actually need like dependable PDF export, file access, and compatibility with other tools the app appears to be moving toward expensive new features that many users did not ask for. I renewed for $20 in July, but the subscription options now shown on the app page appear to cost hundreds of dollars, which is unreasonable for an app that is making it harder to access your own files.\n\nI have not contacted support because the changes are obvious: PDF export is no longer available in the way it used to be, and users are being pushed toward Notability links instead of being able to download and keep their own documents. This is extremely disappointing for someone who has supported the app for years.\n\nMy request is simple: let me export all of my documents and class notes as PDFs again. If Notability restores that ability, I will not ask for a refund. I will export my work, find a new app, and move on. But long-term users should not be forced to leave years of notes behind because an app changed its policies and locked basic file access behind its own ecosystem.","authorHash":"0b6fa203d789d6cca9f1f6190a7248ad","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":6}],"total":6}}