{"data":{"items":[{"id":"131ee8ba-2378-41be-a577-43113d214b48","excerpt":"Salesforce — Horrible change — Requiring the authenticator app is frustrating not a fan","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":0.6287033,"occurredAt":"2022-02-23T13:06:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.33441666,"matchedPatterns":["frustrating","product:salesforce"],"statement":"Requiring the authenticator app is frustrating not a fan","title":"Salesforce — Horrible change","body":"Requiring the authenticator app is frustrating not a fan","authorHash":"a9231ff3baafecbd26937ab3db954499","rating":1,"offTopic":false},{"id":"7e3efa3b-5884-40e9-9870-398bb3ab01df","excerpt":"Salesforce — It's correct that you get a message saying you don't have internet access though you do. This prevents you from logging in. If by since miracle, it lets you in, there is no informacion, just a blank white screen with a menu bar. It never remembers my device, even if I log in 3 times in succession. Because ","url":"https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en","role":"pain","weight":1.2848487,"occurredAt":"2022-05-16T13:49:36.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/CRM","intent":"problem_report","painScore":0.74666667,"sentiment":-0.6666667,"confidence":0.7356004,"matchedPatterns":["frustrating","product:salesforce"],"statement":"Because it doesn't, every time I want to log in, it sends a verification code, which is annoying.","title":"Salesforce","body":"It's correct that you get a message saying you don't have internet access though you do. This prevents you from logging in. If by since miracle, it lets you in, there is no informacion, just a blank white screen with a menu bar. It never remembers my device, even if I log in 3 times in succession. Because it doesn't, every time I want to log in, it sends a verification code, which is annoying. It also doesn't remember my username, despite clicking \"remember me\". Don't download. Just don't.","authorHash":"6f6327fff51a2722e500b7b754614aac","rating":1,"offTopic":false},{"id":"e79f2ef0-555f-4da3-9ef9-6ff25fee824b","excerpt":"Salesforce — Issues with the app — My main complaint is that ever time I sign in with a custom domain, it will sign me out and never allow me to sign back in. I have to reinstall the app every time I want to sign in this is ridiculous","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":0.46183333,"occurredAt":"2026-09-16T13:40:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.346375,"matchedPatterns":["product:salesforce"],"statement":"I have to reinstall the app every time I want to sign in this is ridiculous","title":"Salesforce — Issues with the app","body":"My main complaint is that ever time I sign in with a custom domain, it will sign me out and never allow me to sign back in. I have to reinstall the app every time I want to sign in this is ridiculous","authorHash":"b042774cf5dc0cefea07c22bf9bc39f5","rating":2,"offTopic":false},{"id":"26d2bce3-2608-41ca-8e3a-76ec0d60baf3","excerpt":"Salesforce — In operable — Working for a public company and somehow the app is completely interoperable to me. I can barely sign in and then I am greeted with the worst ux since linux for boomers.","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":0.43837503,"occurredAt":"2022-03-16T08:32:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.313125,"matchedPatterns":["product:salesforce"],"statement":"I can barely sign in and then I am greeted with the worst ux since linux for boomers.","title":"Salesforce — In operable","body":"Working for a public company and somehow the app is completely interoperable to me. I can barely sign in and then I am greeted with the worst ux since linux for boomers.","authorHash":"0bd05953a5fb4ed07727f389bb30c5b1","rating":1,"offTopic":false},{"id":"ad7dcfcf-f43c-4202-b614-7dca0ec795a9","excerpt":"Salesforce — I cannot use this app. asks for a passkey and gives me a button to press but when I do nothing happens. Tried hitting the having trouble option but it sends me to articles and immediately starts asking me how helpful the articles are. 🙃 sign in with a password instead? perfect I got that! after I enter my ","url":"https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en","role":"pain","weight":0.93258756,"occurredAt":"2026-09-02T23:18:29.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/CRM","intent":"problem_report","painScore":0.45,"sentiment":0.6,"confidence":0.64316386,"matchedPatterns":["doesnt_work","product:salesforce"],"statement":"after I enter my password, asks for a security key, where the button doesn't work...","title":"Salesforce","body":"I cannot use this app. asks for a passkey and gives me a button to press but when I do nothing happens. Tried hitting the having trouble option but it sends me to articles and immediately starts asking me how helpful the articles are. 🙃 sign in with a password instead? perfect I got that! after I enter my password, asks for a security key, where the button doesn't work... again.","authorHash":"99650fa6d124b2138affed767e0ac686","rating":1,"offTopic":false},{"id":"809be00e-e524-424a-83ab-ba4e0e9d008b","excerpt":"Salesforce — Log in on the app — Try to log in on the app and it redirects me to a screen saying log in using the app absolutely terrible","url":"https://apps.apple.com/us/app/id404249815?see-all=reviews","role":"pain","weight":0.3661,"occurredAt":"2026-06-10T23:31:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2615,"matchedPatterns":["product:salesforce"],"statement":"Try to log in on the app and it redirects me to a screen saying log in using the app absolutely terrible","title":"Salesforce — Log in on the app","body":"Try to log in on the app and it redirects me to a screen saying log in using the app absolutely terrible","authorHash":"19f7e8e07f763f634049212da1c5dc7a","rating":1,"offTopic":false},{"id":"f1d757c6-b4e5-4971-8b50-98440dbb0d6c","excerpt":"Covve - Business Card Scanner — Clunky login and sync — I can’t log in on two devices. I also have had my saved cards disappear several times.","url":"https://apps.apple.com/us/app/id1459654107?see-all=reviews","role":"pain","weight":0.336775,"occurredAt":"2026-06-27T14:28:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/CRM","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.265875,"matchedPatterns":["product:Covve"],"statement":"Covve - Business Card Scanner — Clunky login and sync.","title":"Covve - Business Card Scanner — Clunky login and sync","body":"I can’t log in on two devices. I also have had my saved cards disappear several times.","authorHash":"4e4859364368621a971a308f8ceaa98e","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":5},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":2}],"total":7}}