{"data":{"items":[{"id":"f89980b4-846c-45c2-9e74-a7c1114e77b1","excerpt":"FAMILIES | TalkingPoints — Notifications are awful — Notifications do not persist and I am consistently missing important communication from my kids teachers.  Had to switch to text messages to ensure I get my messages.","url":"https://apps.apple.com/us/app/id1320244591?see-all=reviews","role":"pain","weight":0.83163726,"occurredAt":"2026-08-21T14:01:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/School communication","intent":"feature_request","painScore":0.835,"sentiment":-1,"confidence":0.45320833,"matchedPatterns":["terrible","missing_feature","product:FAMILIES"],"statement":"Notifications do not persist and I am consistently missing important communication from my kids teachers.","title":"FAMILIES | TalkingPoints — Notifications are awful","body":"Notifications do not persist and I am consistently missing important communication from my kids teachers.  Had to switch to text messages to ensure I get my messages.","authorHash":"d8d77be9a9bcda0764b2d8dfbeeb08d5","rating":1,"offTopic":false},{"id":"e44ce9c4-7ed0-4565-a88a-83f5ce01b7d9","excerpt":"FAMILIES | TalkingPoints — Infuriating program — Always having troubles, won’t let you login at times. Trying to get help with that takes forever, and on top of that it’s absolutely annoying that you open the app and it disabled any type of sound you have on your phone. Seriously hate that my school uses this.","url":"https://apps.apple.com/us/app/id1320244591?see-all=reviews","role":"pain","weight":0.78568333,"occurredAt":"2025-10-01T16:29:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/School communication","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.41791666,"matchedPatterns":["frustrating","product:FAMILIES"],"statement":"FAMILIES | TalkingPoints — Infuriating program.","title":"FAMILIES | TalkingPoints — Infuriating program","body":"Always having troubles, won’t let you login at times. Trying to get help with that takes forever, and on top of that it’s absolutely annoying that you open the app and it disabled any type of sound you have on your phone. Seriously hate that my school uses this.","authorHash":"3ab658176ba2d8474c48178dcb640cdb","rating":1,"offTopic":false},{"id":"304f2ec2-c0d6-4535-a71d-d52036bed79c","excerpt":"FAMILIES | TalkingPoints — Horrid! — The app has decided to log me out every single time I close it and I have to sign back in with all the verification every single time. It’s a waste and obnoxious. I wish the school didn’t use this busted app. It worked all last year fine, but this summer it has started to constantly","url":"https://apps.apple.com/us/app/id1320244591?see-all=reviews","role":"pain","weight":0.73560834,"occurredAt":"2025-08-17T11:49:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/School communication","intent":"feature_request","painScore":0.64,"sentiment":-1,"confidence":0.44854167,"matchedPatterns":["wish","product:FAMILIES"],"statement":"I wish the school didn’t use this busted app.","title":"FAMILIES | TalkingPoints — Horrid!","body":"The app has decided to log me out every single time I close it and I have to sign back in with all the verification every single time. It’s a waste and obnoxious. I wish the school didn’t use this busted app. It worked all last year fine, but this summer it has started to constantly glitch. It’s a trash app.","authorHash":"af560ee8cd84f203414d08ba08eb72c7","rating":1,"offTopic":false},{"id":"970060d8-0ffb-4ecb-9e8f-6fb2917e7153","excerpt":"FAMILIES | TalkingPoints — Annoying — The app constantly logs me out and then sends me text messages. Three texts ding one after the other for a single message from a teacher. \n\nI silence my app notifications for a reason. The texts bypass that preference.","url":"https://apps.apple.com/us/app/id1320244591?see-all=reviews","role":"pain","weight":0.6428461,"occurredAt":"2025-04-15T22:17:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/School communication","intent":"problem_report","painScore":0.74666667,"sentiment":-0.6666667,"confidence":0.36804166,"matchedPatterns":["frustrating","product:FAMILIES"],"statement":"FAMILIES | TalkingPoints — Annoying.","title":"FAMILIES | TalkingPoints — Annoying","body":"The app constantly logs me out and then sends me text messages. Three texts ding one after the other for a single message from a teacher. \n\nI silence my app notifications for a reason. The texts bypass that preference.","authorHash":"6dcc2866639b8692b5337fac305e78e6","rating":1,"offTopic":false},{"id":"96289d7e-04c7-487d-8487-d7246c16dc8e","excerpt":"FAMILIES | TalkingPoints — Notifications Don’t Work — I’ve checked every setting and followed every instruction, and notifications still don’t work. I miss important information from my children’s teachers. There should also be an option to receive text messages AND have the app. I can only get text messages when I del","url":"https://apps.apple.com/us/app/id1320244591?see-all=reviews","role":"request","weight":0.61586666,"occurredAt":"2026-10-30T15:24:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/School communication","intent":"feature_request","painScore":0.24,"sentiment":0,"confidence":0.49666667,"matchedPatterns":["wish","product:FAMILIES"],"statement":"It makes so much extra work for parents and I wish schools would stop using this app.","title":"FAMILIES | TalkingPoints — Notifications Don’t Work","body":"I’ve checked every setting and followed every instruction, and notifications still don’t work. I miss important information from my children’s teachers. There should also be an option to receive text messages AND have the app. I can only get text messages when I delete the app and then have to reinstall it to reply. It makes so much extra work for parents and I wish schools would stop using this app.","authorHash":"b5566abf3ebb26622fa70144f4efeb06","rating":1,"offTopic":false},{"id":"a3f5f016-6360-4a1a-a39a-125c3bd995a2","excerpt":"FAMILIES | TalkingPoints — Broken notifications — I’m not receiving notifications. Settings are all correct and the notification test through the app works but I don’t receive important time-sensitive notifications from my child’s teachers or nurse! I’ve even upgraded to a brand new phone and they still don’t work. Eve","url":"https://apps.apple.com/us/app/id1320244591?see-all=reviews","role":"pain","weight":0.40824288,"occurredAt":"2026-10-28T16:57:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/School communication","intent":"other","painScore":0.17142858,"sentiment":-0.42857143,"confidence":0.3485,"matchedPatterns":["product:FAMILIES"],"statement":"FAMILIES | TalkingPoints — Broken notifications.","title":"FAMILIES | TalkingPoints — Broken notifications","body":"I’m not receiving notifications. Settings are all correct and the notification test through the app works but I don’t receive important time-sensitive notifications from my child’s teachers or nurse! I’ve even upgraded to a brand new phone and they still don’t work. Even reinstalled the app. Needs to be fixed NOW.","authorHash":"2496b7ae207eee3a5e74e0988198d050","rating":2,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":6}],"total":6}}