{"data":{"items":[{"id":"0c6c76a5-4d07-4bca-856e-a4174ae09b86","excerpt":"Square Point of Sale (POS) — Terrible POS System — I have been trying to order a new card for days and I am still not able to. I’ve called customer service at least 7 times and I’ve been told over and over they will either email me or call me back and no one ever does. Customer service is terrible. After being with Squ","url":"https://apps.apple.com/us/app/id335393788?see-all=reviews","role":"pain","weight":1.0489084,"occurredAt":"2026-09-11T01:18:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.5491667,"matchedPatterns":["terrible","solution:service"],"statement":"Customer service is terrible.","title":"Square Point of Sale (POS) — Terrible POS System","body":"I have been trying to order a new card for days and I am still not able to. I’ve called customer service at least 7 times and I’ve been told over and over they will either email me or call me back and no one ever does. Customer service is terrible. After being with Square for years I’m ready to cancel my account over this terrible customer service.","offTopic":false},{"id":"3c2b2ed2-2693-4f8c-aba4-97233d7a7a78","excerpt":"Stripe Dashboard — Bad service — Customer support is horrible and takes forever just to contact a life agent when the estimated times are like 3 minutes, also takes money forever to hit your account , I would recommend using a different app","url":"https://apps.apple.com/us/app/id978516833?see-all=reviews","role":"pain","weight":0.6701034,"occurredAt":"2026-08-31T14:59:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"recommendation_request","painScore":0.41833332,"sentiment":-0.33333334,"confidence":0.47245833,"matchedPatterns":["recommend","terrible","product:stripe"],"statement":"Customer support is horrible and takes forever just to contact a life agent when the estimated times are like 3 minutes, also takes money forever to hit your account , I would recommend using a different app","title":"Stripe Dashboard — Bad service","body":"Customer support is horrible and takes forever just to contact a life agent when the estimated times are like 3 minutes, also takes money forever to hit your account , I would recommend using a different app","offTopic":false},{"id":"c7882b82-d524-4926-8776-d3457b11875c","excerpt":"Stripe Dashboard — If I could rate zero I would — The absolute worst customer support and internal support 🤮🤮 -trying to get ahold of an agent on the phone F.\n-putting the merchant first F.\n-holding your money that you add to your account to cover charge backs and refunds is about the only thing they are good at. They ","url":"https://apps.apple.com/us/app/id978516833?see-all=reviews","role":"request","weight":0.38,"occurredAt":"2026-07-21T05:33:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0,"sentiment":0,"confidence":0.38,"matchedPatterns":["product:stripe"],"statement":"The absolute worst customer support and internal support 🤮🤮 -trying to get ahold of an agent on the phone F.","title":"Stripe Dashboard — If I could rate zero I would","body":"The absolute worst customer support and internal support 🤮🤮 -trying to get ahold of an agent on the phone F.\n-putting the merchant first F.\n-holding your money that you add to your account to cover charge backs and refunds is about the only thing they are good at. They contradict themselves and lock you into account so they can claim that they have more clients. \nFail to tell you that all your funds are in one single account with every other business working with them. \nClaim they are there if you need any help but ignore all your requests for help making sure you are doing everything correct. \nIf you don’t want your hard earned money took run as fast as you can and find a different payment processor cause stripe is just thrives in ties!","offTopic":false},{"id":"1311172b-fbf5-4ef2-84f2-a93f3d1f68e2","excerpt":"Stripe Dashboard — Bogus UCC — Stripe placed a lien on our business account without verifying the valid of the debt of which was invalid. It placed a lien on the account without communication with company. Poor customer service.","url":"https://apps.apple.com/us/app/id978516833?see-all=reviews","role":"pain","weight":0.28959167,"occurredAt":"2026-09-10T02:48:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.228625,"matchedPatterns":["product:stripe"],"statement":"Poor customer service.","title":"Stripe Dashboard — Bogus UCC","body":"Stripe placed a lien on our business account without verifying the valid of the debt of which was invalid. It placed a lien on the account without communication with company. Poor customer service.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":4}],"total":4}}