{"data":{"items":[{"id":"c35e5964-7660-46b2-9ebf-359adfb5af0f","excerpt":"Microsoft Authenticator — This app is the bane of my existence — I got a new phone and I’m trying to log into my school account on my laptop and it tells me to use Authenticator so I open the app and I’m signed out on my account on the app. So I try to sign back in but it wants me to use the app I’m actively trying to ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.901787,"occurredAt":"2026-09-12T04:33:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.74666667,"sentiment":-0.6666667,"confidence":0.51629025,"matchedPatterns":["frustrating","solution:app"],"statement":"Even without this issue, having to go to an app on my phone just to log into my school account every time is so annoying and very inconvenient, especially if I’m unable to use my phone.","title":"Microsoft Authenticator — This app is the bane of my existence","body":"I got a new phone and I’m trying to log into my school account on my laptop and it tells me to use Authenticator so I open the app and I’m signed out on my account on the app. So I try to sign back in but it wants me to use the app I’m actively trying to log into to verify that it’s me. Why is my password not enough?? Even without this issue, having to go to an app on my phone just to log into my school account every time is so annoying and very inconvenient, especially if I’m unable to use my phone.","offTopic":false},{"id":"c23109b8-8e58-4d1b-9ed5-31fbb9e16289","excerpt":"Microsoft Authenticator — FIX YOUR APP MICROSOFT — Whenever I try to log in to my work account, it says to type in a code, I go to my authenticator app MANUALLY (because i can’t receive notifications for this app on my phone despite me having them on) and when I do get to the code. It says the code doesn’t work and now","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"request","weight":0.63500667,"occurredAt":"2026-06-12T14:45:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.36,"sentiment":0,"confidence":0.46691668,"matchedPatterns":["manual_process","solution:app"],"statement":"Whenever I try to log in to my work account, it says to type in a code, I go to my authenticator app MANUALLY (because i can’t receive notifications for this app on my phone despite me having them on) and when I do get to the code.","title":"Microsoft Authenticator — FIX YOUR APP MICROSOFT","body":"Whenever I try to log in to my work account, it says to type in a code, I go to my authenticator app MANUALLY (because i can’t receive notifications for this app on my phone despite me having them on) and when I do get to the code. It says the code doesn’t work and now I’m permanently locked out of my work account…","offTopic":false},{"id":"34638ac7-c2c1-4782-9660-aab18442db4f","excerpt":"Microsoft Authenticator — Always log in issues — This app has been a nightmare to work with! There is always issues with me logging and it’s always from Microsoft’s end! I have no other choice but to use this app because of my school but if I could I would use another Authenticator. When I log in and click “Face, finge","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-21T17:57:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"This app has been a nightmare to work with!","title":"Microsoft Authenticator — Always log in issues","body":"This app has been a nightmare to work with! There is always issues with me logging and it’s always from Microsoft’s end! I have no other choice but to use this app because of my school but if I could I would use another Authenticator. When I log in and click “Face, fingerprint, PIN or security key”, it doesn’t pop up! What am I supposed to do if it doesn’t want to work!! Like what’s the points of this app if it’s not showing no QR code! And it’s been happening on multiple devices! Microsoft do better!","offTopic":false},{"id":"43ed5f38-245c-423f-ba9c-caf1707de1fa","excerpt":"Microsoft Authenticator — Loop of death — This app randomly signed me out of my work account. Now I need to use the mobile Authenticator code from the app to log into the app. However, I can’t get the code if I’m not logged into the app. Do you see the issue? Worst Microsoft account “security” is constantly the worst u","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.50312304,"occurredAt":"2026-09-11T17:31:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3593736,"matchedPatterns":["solution:software"],"statement":"Worst Microsoft account “security” is constantly the worst user software I’ve ever experienced.","title":"Microsoft Authenticator — Loop of death","body":"This app randomly signed me out of my work account. Now I need to use the mobile Authenticator code from the app to log into the app. However, I can’t get the code if I’m not logged into the app. Do you see the issue? Worst Microsoft account “security” is constantly the worst user software I’ve ever experienced.","offTopic":false},{"id":"56824e86-c7ea-4daf-b1a5-d4e8f92c4b46","excerpt":"Microsoft Authenticator — Never Works — Genuinely would not touch with a ten foot pole if I wasn’t forced to use it for school. I don’t understand why Microsoft is so insistent on making you use this app to login when half the time it doesn’t do even work. I try to click the option to login with a different method and ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-09-17T16:12:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"The most confusing authentication method I’ve ever had to use.","title":"Microsoft Authenticator — Never Works","body":"Genuinely would not touch with a ten foot pole if I wasn’t forced to use it for school. I don’t understand why Microsoft is so insistent on making you use this app to login when half the time it doesn’t do even work. I try to click the option to login with a different method and it asks me to use the app again. I try to log into the app and it tells me to use the app that I am currently logged out of. How am I supposed to log into the app using said app when I’m not even logged into the app yet? The most confusing authentication method I’ve ever had to use.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":5}],"total":5}}