{"data":{"items":[{"id":"c624cac5-89ae-45ea-87e8-3ec6cf1fa07a","excerpt":"Veho Driver — Constant app issues — Veho can be a great platform when everything works correctly, but lately the app has been extremely frustrating. The biggest issue is the “ghost route” problem. Routes appear to be unavailable or already taken, but the app does not seem to accurately update route availability in real","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"demand","weight":0.9855216,"occurredAt":"2026-09-18T04:19:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"tool_discovery","painScore":0.35002956,"sentiment":0.375,"confidence":0.73,"matchedPatterns":["looking_for","frustrating","missing_feature","solution:app"],"statement":"But the ongoing ghost-route issue and lack of meaningful support make it difficult to rely on the platform.","title":"Veho Driver — Constant app issues","body":"Veho can be a great platform when everything works correctly, but lately the app has been extremely frustrating. The biggest issue is the “ghost route” problem. Routes appear to be unavailable or already taken, but the app does not seem to accurately update route availability in real time. This makes it difficult to tell whether routes are actually gone or if it’s simply an app issue.\nWhat makes it even more frustrating is dealing with customer support afterward. The responses often feel like copy-and-paste or AI-generated answers rather than someone actually investigating the specific issue. I keep receiving the same basic troubleshooting suggestions, even when the problem clearly involves route availability and the app not updating properly. I’m not looking for a generic response—I need someone to actually look into what is happening.\nI’ve had good experiences with Veho in the past, which is why I’m giving 3 stars instead of 1. When the app works properly, the routes can be worthwhile. But the ongoing ghost-route issue and lack of meaningful support make it difficult to rely on the platform.\nI really hope Veho addresses the app’s route availability/update issues and improves customer support so drivers can get actual answers instead of automated-sounding responses.","offTopic":false},{"id":"318b4cee-a04b-4f71-ad18-ab0ed6ded14a","excerpt":"Veho Driver — Great company, but the app desperately needs stability fixes — I love delivering for Veho, but using the driver app has become a frustrating daily battle. The UI is plagued by severe rendering bugs frequently, when switching back from navigation, various interface elements shift into random, incorrect spo","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"pain","weight":0.91693336,"occurredAt":"2026-09-17T01:38:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.495,"sentiment":0.06666667,"confidence":0.61333334,"matchedPatterns":["terrible","frustrating","solution:app"],"statement":"Furthermore, core features are broken: despite being a Pro driver, I never see available schedules pop up even though I receive notifications for them.","title":"Veho Driver — Great company, but the app desperately needs stability fixes","body":"I love delivering for Veho, but using the driver app has become a frustrating daily battle. The UI is plagued by severe rendering bugs frequently, when switching back from navigation, various interface elements shift into random, incorrect spots on the screen, making it nearly impossible to work efficiently.\n\nFurthermore, core features are broken: despite being a Pro driver, I never see available schedules pop up even though I receive notifications for them. Chatting with support is equally cumbersome, requiring me to constantly close and reopen the app just to make new messages appear in the thread so I can reply.\n\nThe bugs make a fast-paced route much harder than it needs to be. Veho is a great platform, but the app needs serious maintenance and quality control. Please do better, team!","offTopic":false},{"id":"7a44e195-4d53-4af9-a497-0be20c6803e5","excerpt":"Veho Driver — Horrible app and support — Veho appeared to be pretty good until I took my first route. It wasn’t worth the money. The compensation does not add up for the time that you’re out. It’s hard to get in contact with support. It may take them until the next day to respond to you and then after following every s","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"pain","weight":0.46184614,"occurredAt":"2025-12-30T21:34:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.21538462,"sentiment":-0.53846157,"confidence":0.38,"matchedPatterns":["product:Veho Driver"],"statement":"Veho Driver — Horrible app and support.","title":"Veho Driver — Horrible app and support","body":"Veho appeared to be pretty good until I took my first route. It wasn’t worth the money. The compensation does not add up for the time that you’re out. It’s hard to get in contact with support. It may take them until the next day to respond to you and then after following every step on the app the system glitches. It doesn’t always count all the packages delivered and then they deactivated my account for no reason. I’m guessing it’s because I questioned the app and why I had to go back-and-forth with them to get paid and now my account is deactivated, smh.","offTopic":false},{"id":"019a8aab-eb24-444c-8aa1-a572c13d0896","excerpt":"Veho Driver — Driver app glitches too much — When I go to driver account to start my route it says that is in poor connection and I have 5 G service I don’t know why Veho app keep saying poor connection Veho should fix this issue and the glitches they should improve more on this platform interface.","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"pain","weight":0.40704998,"occurredAt":"2025-12-24T00:57:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.29075,"matchedPatterns":["product:Veho Driver"],"statement":"When I go to driver account to start my route it says that is in poor connection and I have 5 G service I don’t know why Veho app keep saying poor connection Veho should fix this issue and the glitches they should improve more on this plat…","title":"Veho Driver — Driver app glitches too much","body":"When I go to driver account to start my route it says that is in poor connection and I have 5 G service I don’t know why Veho app keep saying poor connection Veho should fix this issue and the glitches they should improve more on this platform interface.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":4}],"total":4}}