{"data":{"items":[{"id":"ebf3e73d-1b38-4680-82f4-6b7eb32acaad","excerpt":"MyBlock: Tax Docs & Refund — Waste of time — Waste of time to download, you have to go to a website anyway, then put in all the same info to finish your return, may as well do it there. It gets ridiculous have to put the same information in multiple times. To top it off, they have your email, photos of your id, and a s","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.9188334,"occurredAt":"2026-03-28T20:52:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["waste_of_time","product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Waste of time.","title":"MyBlock: Tax Docs & Refund — Waste of time","body":"Waste of time to download, you have to go to a website anyway, then put in all the same info to finish your return, may as well do it there. It gets ridiculous have to put the same information in multiple times. To top it off, they have your email, photos of your id, and a selfie…be prepared to have your identity sold and be dominated with unwanted emails plus the hackers stealing all that information.","offTopic":true},{"id":"78bcefd2-901a-46f8-ad51-f2c008bbe445","excerpt":"MyBlock: Tax Docs & Refund — Tech support is terrible! — There is a system glitch that would increase my tax liability by several thousand dollars if I didn’t catch it.  Three chats and a phone call later no one is able to help, they just tell you to delete your entries and start over, which does not resolve the issue.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.81159085,"occurredAt":"2026-02-25T18:09:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.42491665,"matchedPatterns":["terrible","product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Tech support is terrible!.","title":"MyBlock: Tax Docs & Refund — Tech support is terrible!","body":"There is a system glitch that would increase my tax liability by several thousand dollars if I didn’t catch it.  Three chats and a phone call later no one is able to help, they just tell you to delete your entries and start over, which does not resolve the issue.","offTopic":false},{"id":"860c037d-9746-446c-a75e-dce52ff38a5a","excerpt":"MyBlock: Tax Docs & Refund — Waste of time — I never was in love with this product. I kept using it because it had previous years tax info stored. This year, I clicked one box wrong and was informed that I would need to re-enter everything. I am done with this company.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.70515835,"occurredAt":"2026-03-31T16:16:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.38116667,"matchedPatterns":["waste_of_time","product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Waste of time.","title":"MyBlock: Tax Docs & Refund — Waste of time","body":"I never was in love with this product. I kept using it because it had previous years tax info stored. This year, I clicked one box wrong and was informed that I would need to re-enter everything. I am done with this company.","offTopic":true},{"id":"38fe6b8f-eb69-42c2-9e2e-a43ee7997933","excerpt":"Lotus Flow - Yoga & Workout — Latest Update failure — I am a longtime subscriber who is utterly disappointed in the latest app update.  For some very strange reason every practice has had mandatory 30 second breaks incorporated into the flow - it is so distracting- a 20 minute practice has one break and a 30 min practi","url":"https://apps.apple.com/us/app/id1039656691?see-all=reviews","role":"pain","weight":0.6055,"occurredAt":"2026-09-17T23:55:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4325,"matchedPatterns":["solution:app"],"statement":"I am an annual subscriber and I guess I will have to next write to ask for a refund for my remaining subscription - these changes make this app useless to me now and I will be using other yoga apps.","title":"Lotus Flow - Yoga & Workout — Latest Update failure","body":"I am a longtime subscriber who is utterly disappointed in the latest app update.  For some very strange reason every practice has had mandatory 30 second breaks incorporated into the flow - it is so distracting- a 20 minute practice has one break and a 30 min practice has 2 breaks that require stopping mid flow to dismiss!  Additionally, every practice previously had background music through the entire video, the music disables after 1-2 minutes and never comes back on!  I contacted customer support to ask how to disable the breaks and keep the music on and was told I cannot - that these are “new upgrades” to the program. What???  These have to be someone’s big mistakes and not intentional- right?  I am an annual subscriber and I guess I will have to next write to ask for a refund for my remaining subscription - these changes make this app useless to me now and I will be using other yoga apps.  Very disappointed with the changes and customer service.","offTopic":true},{"id":"0088c40f-a650-439c-8231-c7d041dd7b13","excerpt":"MyBlock: Tax Docs & Refund — Emerald card who?? — I’ve been an HR Block client for many years and never have I ever had more trouble with the Emerald Card than I have had this year. No where in the myBlock app (on my phone) does it say “add card” and when I try the log in for the  Emerald Card via HR Block web site, it","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-04-21T05:52:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Emerald card who??.","title":"MyBlock: Tax Docs & Refund — Emerald card who??","body":"I’ve been an HR Block client for many years and never have I ever had more trouble with the Emerald Card than I have had this year. No where in the myBlock app (on my phone) does it say “add card” and when I try the log in for the  Emerald Card via HR Block web site, it takes me back to the myBlock app. (on my phone), And NO WHERE on this app is an Emerald Card  ‘log in ‘ place , or ‘available balance’, etc. Yes I know, “call the 1800 # on back of card “ , I have & it too, has got me No where.  *Will someone PLEASE show me I’m wrong. I really, really want to be wrong. \nThank you.","offTopic":false},{"id":"7852f23a-91a0-4e17-a82a-ae1c6475dd8b","excerpt":"MyBlock: Tax Docs & Refund — Nimrod — I went into this experience hoping to get some assistance with my 2024 taxes done. The man named Don in the Hawaiian shirt wasn’t able to assist me in any way what so ever. Don was only able to refer me to phone numbers that ultimately lead me nowhere. Don seems too be only able to","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-04-12T02:46:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Nimrod.","title":"MyBlock: Tax Docs & Refund — Nimrod","body":"I went into this experience hoping to get some assistance with my 2024 taxes done. The man named Don in the Hawaiian shirt wasn’t able to assist me in any way what so ever. Don was only able to refer me to phone numbers that ultimately lead me nowhere. Don seems too be only able to make light of a situation that to others can be a stressful situation. Dons’ repetitive and undesired jokes made me feel like he didn’t take his job seriously. He was able to talk me into working my 2025 taxes which I was more than capable of doing myself, then charged me 50~% of my return. I will never do business with H&R Block again after about 7 years of my service to you. Dons years of work with H&R Block and especially his time in the service did not show prevalent that day and I doubt his ability to do his job professionally. I truly feel as though your business failed me that day.","offTopic":false},{"id":"2b939696-a9ef-448a-abae-205af85f8f61","excerpt":"MyBlock: Tax Docs & Refund — Paid for Service, haven’t received refund. — I paid close to 200 to effectively do my own taxes through H&R Block’s  application and I still haven’t received my refund even though it was guaranteed to have zero errors, and was subsequently accepted by the IRS.\n\nThe H&R tool says my refund i","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-02-27T12:04:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Paid for Service, haven’t received refund..","title":"MyBlock: Tax Docs & Refund — Paid for Service, haven’t received refund.","body":"I paid close to 200 to effectively do my own taxes through H&R Block’s  application and I still haven’t received my refund even though it was guaranteed to have zero errors, and was subsequently accepted by the IRS.\n\nThe H&R tool says my refund is suspiciously over a week delayed. I have also checked the IRS’ tool and it says my refund should be on its way. \n\nIf I had known there would have been issues, I would have not paid this high of a fee to do my own taxes. \n\nI need H&R Block to fix this matter for me please.","offTopic":false},{"id":"2a121123-7261-49a1-8c1b-5cb32e8a6744","excerpt":"Varsity Tutors Live Tutoring — Thieves — They continued to draw money from my account for 5 months and clearly saw that there was no activity on my account. It’s super inconvenient because you have to cancel your membership every 16 weeks in between semesters or they’ll charge you for that month knowing that you aren’t","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2025-12-10T00:13:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Varsity Tutors Live Tutoring"],"statement":"They wasted $1600 of my student loan and would not provide a refund even though they didn’t even provide a service.","title":"Varsity Tutors Live Tutoring — Thieves","body":"They continued to draw money from my account for 5 months and clearly saw that there was no activity on my account. It’s super inconvenient because you have to cancel your membership every 16 weeks in between semesters or they’ll charge you for that month knowing that you aren’t using a tutor. They wasted $1600 of my student loan and would not provide a refund even though they didn’t even provide a service. I promise that you can find a better service. Don’t pay these scammers. They have no conscious.","offTopic":true},{"id":"1ef08bf9-f1d4-45ae-b48e-90342954ffb8","excerpt":"Handy.com — App hasn't been updated in well over a decade. — Despite the app looking archaic and like nobody has thought to update this in a decade, I went ahead and gave Handy a try again. The pro didn't show. The app stopped allowing me to be able to text them, and all my messages just got rejected. When you try to c","url":"https://apps.apple.com/us/app/id604419063?see-all=reviews","role":"pain","weight":0.50666666,"occurredAt":"2026-05-18T19:14:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.38,"matchedPatterns":["product:Handy.com"],"statement":"When you try to cancel, they try to charge you the full amount, even though the pro was an hour late and I had to jump through so many hoops in order to be able to get them to actually just refund.","title":"Handy.com — App hasn't been updated in well over a decade.","body":"Despite the app looking archaic and like nobody has thought to update this in a decade, I went ahead and gave Handy a try again. The pro didn't show. The app stopped allowing me to be able to text them, and all my messages just got rejected. When you try to cancel, they try to charge you the full amount, even though the pro was an hour late and I had to jump through so many hoops in order to be able to get them to actually just refund. Stay a million miles away. This thing is a mess, and nobody has bothered to invest in or care for this app or this community one iota.","offTopic":true},{"id":"b06766df-bd68-4cd0-89dc-a18c8531ef22","excerpt":"MyBlock: Tax Docs & Refund — You and intuit are lobbying dirtbags — I find it absolutely insane how you lot lobby to prevent the IRS from establishing an independent filing FREE service from you, just so you can shove ads in our faces, and make it difficult to downgrade from deluxe after an accidental click. You are pa","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.50505,"occurredAt":"2026-03-14T03:59:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.36075,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — You and intuit are lobbying dirtbags.","title":"MyBlock: Tax Docs & Refund — You and intuit are lobbying dirtbags","body":"I find it absolutely insane how you lot lobby to prevent the IRS from establishing an independent filing FREE service from you, just so you can shove ads in our faces, and make it difficult to downgrade from deluxe after an accidental click. You are parasites and I genuinely hope to be alive when you go under.","offTopic":true},{"id":"56959f1b-f925-4c7d-b4f6-5286bbf9a9f5","excerpt":"MyBlock: Tax Docs & Refund — SCAM — TL;DR use FreeTaxUsa. writing this as someone who was filing a 1099-NEC. would’ve blew over $200 just to be told i don’t owe anything to the IRS. also this app is god awful. if you have to go back on something during filing, it sends you back to the homepage. every. time. awful app, ","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.5043636,"occurredAt":"2026-03-14T01:05:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.3272727,"sentiment":-0.8181818,"confidence":0.38,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — SCAM.","title":"MyBlock: Tax Docs & Refund — SCAM","body":"TL;DR use FreeTaxUsa. writing this as someone who was filing a 1099-NEC. would’ve blew over $200 just to be told i don’t owe anything to the IRS. also this app is god awful. if you have to go back on something during filing, it sends you back to the homepage. every. time. awful app, huge waste of money. all these good reviews are clearly fake. read them. nobody talks like that.","offTopic":false},{"id":"f8f09da3-5212-4adb-aa0d-42ee69b69349","excerpt":"MyBlock: Tax Docs & Refund — Horrible app — I’m honestly debating doing my taxes somewhere else because this app is such a pain. It makes me put my password in and then I have to also send a text message or an email with a code and even if I choose and not put my password in and do the email or the text message. It sti","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.4864,"occurredAt":"2026-05-14T11:13:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.28,"sentiment":-0.7,"confidence":0.38,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Horrible app.","title":"MyBlock: Tax Docs & Refund — Horrible app","body":"I’m honestly debating doing my taxes somewhere else because this app is such a pain. It makes me put my password in and then I have to also send a text message or an email with a code and even if I choose and not put my password in and do the email or the text message. It still makes me put my password after. You can’t transfer funds out and I tried to add a linked account four times and it would finally add it and then the next day it would be gone and I would have to add it again. The app just doesn’t make any sense at all and the settings are so bar and horrible. It’s not helpful and then when you try to call customer service it says the hours of operation or 7 AM to 10 PM and even when I’m in between that timeframe, it still hangs up on me.","offTopic":false},{"id":"9fa90122-5da2-433c-b295-ecdafed12cb4","excerpt":"MyBlock: Tax Docs & Refund — Filed taxes via app - problematic — There were links for more information that were not clickable. Not the most inconvenient thing to ever happen, but certainly a nuisance. Finished filing from laptop. Now that taxes are filed, in go to app to check status and THOSE buttons are not clickabl","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.48099998,"occurredAt":"2026-02-08T15:58:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.36075,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Filed taxes via app - problematic.","title":"MyBlock: Tax Docs & Refund — Filed taxes via app - problematic","body":"There were links for more information that were not clickable. Not the most inconvenient thing to ever happen, but certainly a nuisance. Finished filing from laptop. Now that taxes are filed, in go to app to check status and THOSE buttons are not clickable. That’s very inconvenient. Fix your app. It’s tax season.","offTopic":false},{"id":"845ccd48-fb74-4d82-9392-4ca0cd72a7ff","excerpt":"MyBlock: Tax Docs & Refund — Broken links — The app is decent but every green link does absolutely nothing when you click it. It has made my tax experience significantly longer than it needed to be because I have to go out of my way to go research what something means instead of just simply clicking the link that is su","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.4712,"occurredAt":"2026-03-30T16:45:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.24,"sentiment":-0.6,"confidence":0.38,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Broken links.","title":"MyBlock: Tax Docs & Refund — Broken links","body":"The app is decent but every green link does absolutely nothing when you click it. It has made my tax experience significantly longer than it needed to be because I have to go out of my way to go research what something means instead of just simply clicking the link that is supposed to help but doesn’t even open a page. It also forced me to pay $100 to review my investment forms but allowed me to upload them before the paywall. And every time I fixed something after doing my own research on how to fill out the investment forms, it made me go through the credits and penalties spiel about finding them after I already did it.  This is going to be my last year using this app. I don’t recommend","offTopic":false},{"id":"8d00de10-b1b2-491f-ae66-024836e61978","excerpt":"Varsity Tutors Live Tutoring — DO NOT USE VARSITY TUTORS — Nothing against the tutors. THE COMPANY IS SKETCHY they will lie, they will bill you, they will charge you after saying they cancelled, they won’t give any confirmation emails, they hide invoices, they will say no to a refund. Figuring out the $506 scam taken o","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.469525,"occurredAt":"2026-05-16T23:55:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.335375,"matchedPatterns":["product:Varsity Tutors Live Tutoring"],"statement":"THE COMPANY IS SKETCHY they will lie, they will bill you, they will charge you after saying they cancelled, they won’t give any confirmation emails, they hide invoices, they will say no to a refund.","title":"Varsity Tutors Live Tutoring — DO NOT USE VARSITY TUTORS","body":"Nothing against the tutors. THE COMPANY IS SKETCHY they will lie, they will bill you, they will charge you after saying they cancelled, they won’t give any confirmation emails, they hide invoices, they will say no to a refund. Figuring out the $506 scam taken out of my account with my bank.","offTopic":false},{"id":"867c0181-7c76-41f6-aea9-13b980e449c6","excerpt":"MyBlock: Tax Docs & Refund — So sad, horrible experience today — I have used for years , never again. I was treated so poorly and disrespectfully today I was in tears.  Thank God I went to TurboTax where my issue was swiftly and kindly resolved by a lovely agent Cecilia. Thank God for Cecilia. HR block you lost a forme","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.46468997,"occurredAt":"2026-02-07T22:48:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.24,"sentiment":-0.6,"confidence":0.37475,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — So sad, horrible experience today.","title":"MyBlock: Tax Docs & Refund — So sad, horrible experience today","body":"I have used for years , never again. I was treated so poorly and disrespectfully today I was in tears.  Thank God I went to TurboTax where my issue was swiftly and kindly resolved by a lovely agent Cecilia. Thank God for Cecilia. HR block you lost a former loyal customer today. Highly recommend TurboTax, night and day difference.","offTopic":false},{"id":"dc31610e-192c-4779-9122-7e5d086fbf74","excerpt":"MyBlock: Tax Docs & Refund — Filed without finishing — I use H&R every year to file taxes. This year they apparently changed the process and filed my taxes before I was even finished. Only asked for my husband’s W2, never mine. Didn’t ask for my signature before finishing or a review. Now I have to wait till this is pr","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-02-14T01:55:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Filed without finishing.","title":"MyBlock: Tax Docs & Refund — Filed without finishing","body":"I use H&R every year to file taxes. This year they apparently changed the process and filed my taxes before I was even finished. Only asked for my husband’s W2, never mine. Didn’t ask for my signature before finishing or a review. Now I have to wait till this is processed and file an amended return, which I have no clue how to do, and wait for another 3months for that to process. I’ll never use this service again.  Never even asked me how I wanted my return filed, echeck vs mail, nothing.","offTopic":true},{"id":"08deb72c-50af-46b8-89a7-0f7ba68136af","excerpt":"MyBlock: Tax Docs & Refund — Hard to navigate — My husband is on his way home from work just to get this done. We have to switch to turbo it keeps locking me out on H&R. I’m trying to joint file with my husband and it’s on his account so I have to use my device when he’s not home to do my end and it’s logging me out an","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-02-12T20:40:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Hard to navigate.","title":"MyBlock: Tax Docs & Refund — Hard to navigate","body":"My husband is on his way home from work just to get this done. We have to switch to turbo it keeps locking me out on H&R. I’m trying to joint file with my husband and it’s on his account so I have to use my device when he’s not home to do my end and it’s logging me out and it won’t let me edit pages that I need to go back to and if it does, I can’t figure out how so it’s not easy to navigate I would be done by now if this is turbo my husband chooses H&R Block but he even said that he’s on his way home because he feels it is harder to navigate than it has in previous years","offTopic":true},{"id":"14857350-3c15-41d0-9c5f-12a0093f12a0","excerpt":"MyBlock: Tax Docs & Refund — Doesn’t fully work… — None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.4497,"occurredAt":"2026-05-04T16:47:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.37475,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Doesn’t fully work….","title":"MyBlock: Tax Docs & Refund — Doesn’t fully work…","body":"None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download any paperwork. It filed successfully, so 3 stars. But it doesn’t work 100%","offTopic":false},{"id":"7050a461-e276-4f2b-b43c-b6b7ed0fae09","excerpt":"MyBlock: Tax Docs & Refund — Do not use — I tried to file without paying for a tax pro, and my taxes hadn’t even been submitted. The only time they submitted them is when I paid an extra 97.00 for a tax pro. I will never be using H&R Block again. They said TurboTax is way better. If I could give negative stars I would.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.4245,"occurredAt":"2026-03-21T20:26:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.35375,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Do not use.","title":"MyBlock: Tax Docs & Refund — Do not use","body":"I tried to file without paying for a tax pro, and my taxes hadn’t even been submitted. The only time they submitted them is when I paid an extra 97.00 for a tax pro. I will never be using H&R Block again. They said TurboTax is way better. If I could give negative stars I would. It’s like they’re forcing you to spend your money.","offTopic":false},{"id":"be239000-eb93-4eff-b63f-467a92cf6edd","excerpt":"MyBlock: Tax Docs & Refund — Deceptive behaviour — You spend hours filling the forms and then they log you out and demand biometrics for you to access your forms. Phone, email, and any identifiable information is not enough. They also share your data with Google and Meta as per their privacy policy","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.40704998,"occurredAt":"2026-04-15T03:50:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.29075,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Deceptive behaviour.","title":"MyBlock: Tax Docs & Refund — Deceptive behaviour","body":"You spend hours filling the forms and then they log you out and demand biometrics for you to access your forms. Phone, email, and any identifiable information is not enough. They also share your data with Google and Meta as per their privacy policy","offTopic":false},{"id":"347c2900-2ffc-40b3-8359-545ecbbc0633","excerpt":"MyBlock: Tax Docs & Refund — Trash — Dont use h&r block they steal your money the app dont work an I’ll definitely be using a different service next year an every year after that just because there app doesn’t work if they cant get this fixed ill spend my money elsewhere","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.37275,"occurredAt":"2026-02-07T11:18:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.26625,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Trash.","title":"MyBlock: Tax Docs & Refund — Trash","body":"Dont use h&r block they steal your money the app dont work an I’ll definitely be using a different service next year an every year after that just because there app doesn’t work if they cant get this fixed ill spend my money elsewhere","offTopic":false},{"id":"7a31d689-ee16-412c-af44-f37676b37ccf","excerpt":"MyBlock: Tax Docs & Refund — This app caused error on my taxes — I use this app to prepare my taxes and I did not get the credit. I qualify for because it did not give me an option to list my son as a full-time student H&R Block do better. You’re making life hard for everyone","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.36083332,"occurredAt":"2026-03-03T00:07:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.270625,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — This app caused error on my taxes.","title":"MyBlock: Tax Docs & Refund — This app caused error on my taxes","body":"I use this app to prepare my taxes and I did not get the credit. I qualify for because it did not give me an option to list my son as a full-time student H&R Block do better. You’re making life hard for everyone","offTopic":false},{"id":"1324a71f-c8c9-4b0d-ab97-cb36bb13df6f","excerpt":"MyBlock: Tax Docs & Refund — Watch yall emerald advance — Every day they been adding 2 to 3 dollars daily even after i filed my taxes and only for them to take the agreed amount I been looking into it and I advise y’all to do the same and make sure you screenshot it","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.31425,"occurredAt":"2026-02-18T22:53:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.261875,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Watch yall emerald advance.","title":"MyBlock: Tax Docs & Refund — Watch yall emerald advance","body":"Every day they been adding 2 to 3 dollars daily even after i filed my taxes and only for them to take the agreed amount I been looking into it and I advise y’all to do the same and make sure you screenshot it","offTopic":false},{"id":"30c40017-e6ec-459e-947b-5aa9e682c0e2","excerpt":"MyBlock: Tax Docs & Refund — Garbage — I’ve used this app and service for baby years and this newest showing is straight up garbage. The interface is unintuitive. I had simple question and was passed off to 3 people who didn’t know squat.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.30998382,"occurredAt":"2026-03-23T02:27:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.30588236,"sentiment":-0.7647059,"confidence":0.237375,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Garbage.","title":"MyBlock: Tax Docs & Refund — Garbage","body":"I’ve used this app and service for baby years and this newest showing is straight up garbage. The interface is unintuitive. I had simple question and was passed off to 3 people who didn’t know squat.","offTopic":false},{"id":"472a11a5-0e6c-4cb5-8ef3-125c5e5d654e","excerpt":"MyBlock: Tax Docs & Refund — Not mobile friendly — Constantly signs out. Web version is loaded into the mobile app. Not truly mobile app. Have to constantly reenter information. I gave up","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.2943,"occurredAt":"2026-02-24T00:31:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.24525,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Not mobile friendly.","title":"MyBlock: Tax Docs & Refund — Not mobile friendly","body":"Constantly signs out. Web version is loaded into the mobile app. Not truly mobile app. Have to constantly reenter information. I gave up","offTopic":false},{"id":"0189a6d2-e02b-46b9-afc9-2efb0fec5805","excerpt":"MyBlock: Tax Docs & Refund — Garbage — I want to edit my tax return before submitting it but the app doesn’t let you do that.  It makes you complete their steps in their dumbed-down little process.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.280875,"occurredAt":"2026-02-13T18:53:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.200625,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Garbage.","title":"MyBlock: Tax Docs & Refund — Garbage","body":"I want to edit my tax return before submitting it but the app doesn’t let you do that.  It makes you complete their steps in their dumbed-down little process.","offTopic":false},{"id":"77e12a56-940b-44f4-8507-ad06dde86c84","excerpt":"MyBlock: Tax Docs & Refund — Nope — Junk app. Makes me re sign in every single day unless I enable face ID. What year do we live in? At least let me enable ‘keep me signed in’","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.25515,"occurredAt":"2026-04-01T11:14:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.18225,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Nope.","title":"MyBlock: Tax Docs & Refund — Nope","body":"Junk app. Makes me re sign in every single day unless I enable face ID. What year do we live in? At least let me enable ‘keep me signed in’","offTopic":false},{"id":"82b0d3a7-33f0-48b4-8f50-8ccae1e73d0b","excerpt":"MyBlock: Tax Docs & Refund — Terrible. — Glitches and didn’t respond to option selections. The same is true across different devices. Will delete the app.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.229425,"occurredAt":"2026-03-08T23:18:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.163875,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Terrible..","title":"MyBlock: Tax Docs & Refund — Terrible.","body":"Glitches and didn’t respond to option selections. The same is true across different devices. Will delete the app.","offTopic":false},{"id":"0b18658f-52d8-4ab9-a9c3-2a2190563f42","excerpt":"MyBlock: Tax Docs & Refund — Crashes at logging — There is nothing more disappointing that an app not having its basic act of login a user together","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.22084999,"occurredAt":"2026-02-19T12:34:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.15775,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Crashes at logging.","title":"MyBlock: Tax Docs & Refund — Crashes at logging","body":"There is nothing more disappointing that an app not having its basic act of login a user together","offTopic":false},{"id":"2fbc483c-5308-4e71-9080-f11b5103d3ab","excerpt":"MyBlock: Tax Docs & Refund — All the links for more info don't work — As others have complained you click \"what is this?\" And nothing happens. Not useful. Will try turbotax app","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.21975,"occurredAt":"2026-04-10T05:49:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.183125,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — All the links for more info don't work.","title":"MyBlock: Tax Docs & Refund — All the links for more info don't work","body":"As others have complained you click \"what is this?\" And nothing happens. Not useful. Will try turbotax app","offTopic":false},{"id":"858a1e5c-54c4-4499-9b0d-ec4b031fe49d","excerpt":"IPSY: Personalized Beauty — Colorist — Only seems to offer me things marketed for Caucasian woman. Disgraceful. Just close down and refund ppl.","url":"https://apps.apple.com/us/app/id1016673544?see-all=reviews","role":"pain","weight":0.18509999,"occurredAt":"2026-08-03T17:42:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.15425,"matchedPatterns":["product:IPSY"],"statement":"Just close down and refund ppl.","title":"IPSY: Personalized Beauty — Colorist","body":"Only seems to offer me things marketed for Caucasian woman. Disgraceful. Just close down and refund ppl.","offTopic":true},{"id":"f0a662b9-5aaa-430c-8e1e-5c092a4c3687","excerpt":"MyBlock: Tax Docs & Refund — Noncompliant — We does it freeze every single time I try to click on a link the find info? Why why why","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.1725,"occurredAt":"2026-04-13T10:24:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.14375,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Noncompliant.","title":"MyBlock: Tax Docs & Refund — Noncompliant","body":"We does it freeze every single time I try to click on a link the find info? Why why why","offTopic":false},{"id":"b55eeff1-636f-4fb2-91e1-138a8c467f80","excerpt":"MyBlock: Tax Docs & Refund — Horrible — App gets worse every year","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.14787304,"occurredAt":"2026-02-13T21:12:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1056236,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Horrible.","title":"MyBlock: Tax Docs & Refund — Horrible","body":"App gets worse every year","offTopic":false},{"id":"38f185f7-a76e-41fb-b731-52b9c5c93eb0","excerpt":"MyBlock: Tax Docs & Refund — Cost to much to file — Had to pay 222 dollars even after a 50 dollar discount","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.14625001,"occurredAt":"2026-04-21T18:48:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.121875,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Cost to much to file.","title":"MyBlock: Tax Docs & Refund — Cost to much to file","body":"Had to pay 222 dollars even after a 50 dollar discount","offTopic":true},{"id":"2ea4b2e2-2ede-490b-bdb9-5c071a92a43b","excerpt":"MyBlock: Tax Docs & Refund — Racket — Trying to charge me to access my own tax returns","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.12525,"occurredAt":"2026-06-04T12:17:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.104375,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Racket.","title":"MyBlock: Tax Docs & Refund — Racket","body":"Trying to charge me to access my own tax returns","offTopic":false},{"id":"1f1cfcf8-5c30-40b3-bd6b-5483b07c4113","excerpt":"MyBlock: Tax Docs & Refund — FaceID Broken — Why is your app broken","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.12285,"occurredAt":"2026-04-09T23:44:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.08775,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — FaceID Broken.","title":"MyBlock: Tax Docs & Refund — FaceID Broken","body":"Why is your app broken","offTopic":false},{"id":"d3c3a568-69b8-415f-93b8-48dd13f35b01","excerpt":"MyBlock: Tax Docs & Refund — HOLD REFUNDS — THEY HOLD REFUNDS DO NOT FILE WITH THEM","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.1221,"occurredAt":"2026-02-21T12:50:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.10175,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — HOLD REFUNDS.","title":"MyBlock: Tax Docs & Refund — HOLD REFUNDS","body":"THEY HOLD REFUNDS DO NOT FILE WITH THEM","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":38}],"total":38}}