{"data":{"items":[{"id":"5df21175-ff3e-4e85-8062-768f12e7051d","excerpt":"UPS — Lost package — I’m very disappointed with the handling of my package containing bike parts. \nMy package has been lost or delayed, & I have not received a clear explanation or resolution. These parts are important & the lack of communication & uncertainty surrounding the delivery have been frustrating.\nI would app","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":1.1162667,"occurredAt":"2026-10-22T15:16:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.82,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["frustrating","missing_feature","product:UPS"],"statement":"These parts are important & the lack of communication & uncertainty surrounding the delivery have been frustrating.","title":"UPS — Lost package","body":"I’m very disappointed with the handling of my package containing bike parts. \nMy package has been lost or delayed, & I have not received a clear explanation or resolution. These parts are important & the lack of communication & uncertainty surrounding the delivery have been frustrating.\nI would appreciate a thorough investigation, a clear update on the package’s whereabouts, & a timely resolution.\nI hope this issue is taken seriously & handled professionally.","authorHash":"f22b0062e40afa9c412f75619a19491f","rating":1,"offTopic":true},{"id":"355aef88-88b0-4d49-b387-9f05be34e10f","excerpt":"UPS — This app is horrible — I tried changing my delivery the last few days it would not let me in app or outside of the app the options were blocked out out all three day I tried to get my package but missed it and now it’s being returned to sender with still no other available options oh and the call center is useles","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":1.0196095,"occurredAt":"2026-09-19T11:52:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.87658185,"sentiment":-1,"confidence":0.54333335,"matchedPatterns":["terrible","still_cannot","solution:app"],"statement":"I tried changing my delivery the last few days it would not let me in app or outside of the app the options were blocked out out all three day I tried to get my package but missed it and now it’s being returned to sender with still no othe…","title":"UPS — This app is horrible","body":"I tried changing my delivery the last few days it would not let me in app or outside of the app the options were blocked out out all three day I tried to get my package but missed it and now it’s being returned to sender with still no other available options oh and the call center is useless","authorHash":"26fcde2bcc4b5e41719055de1860b38a","rating":1,"offTopic":false},{"id":"0eb0be70-1535-4453-abf0-5665066e9ea0","excerpt":"Shipping Printer — Several annoying issues — v1.0.17 says “fix can not share to app”, but it’s still broken. Have to manually save every file to Files, then open in the app.\n\nThe list of nearby Bluetooth devices can’t be scrolled. So if the Label Printer is too far down the list, there’s no way to connect to it.","url":"https://apps.apple.com/us/app/id1581813420?see-all=reviews","role":"pain","weight":0.97453415,"occurredAt":"2022-05-19T16:33:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.82,"sentiment":-1,"confidence":0.5354583,"matchedPatterns":["frustrating","manual_process","product:Shipping Printer"],"statement":"Shipping Printer — Several annoying issues.","title":"Shipping Printer — Several annoying issues","body":"v1.0.17 says “fix can not share to app”, but it’s still broken. Have to manually save every file to Files, then open in the app.\n\nThe list of nearby Bluetooth devices can’t be scrolled. So if the Label Printer is too far down the list, there’s no way to connect to it.","authorHash":"9d5faaa03807958b0784e1c78eb77f23","rating":2,"offTopic":false},{"id":"2f250c24-e4d9-424f-af10-9d2f0b693bb2","excerpt":"UPS — Delivery option changes locked out — It’s very frustrating for a recipient to b flocked out from modifying delivery options “set by shipper” when these are not disclosed to purchaser at time of transaction.  Pick up from local UPS should always be an option rather than “ship back to sender”.  This is a wasteful p","url":"https://apps.apple.com/ca/app/id336377331?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-04-03T17:23:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:UPS"],"statement":"It’s very frustrating for a recipient to b flocked out from modifying delivery options “set by shipper” when these are not disclosed to purchaser at time of transaction.","title":"UPS — Delivery option changes locked out","body":"It’s very frustrating for a recipient to b flocked out from modifying delivery options “set by shipper” when these are not disclosed to purchaser at time of transaction.  Pick up from local UPS should always be an option rather than “ship back to sender”.  This is a wasteful practise that do not support either the sender or receiver in completing the transaction.","authorHash":"b21460ec8252ae314523f0d47098eeb3","rating":1,"offTopic":false},{"id":"4bca011b-52ff-4ab7-977a-56dd85e45fc6","excerpt":"UPS — Useless app — Useless app - prompts for the same information over & over - my delivery date was missed, no contact - the item now says awaiting custom or taxes, no contact - the app says to register for notifications, did that days ago & still no contact - I’m not providing my bank details until someone contacts ","url":"https://apps.apple.com/au/app/id336377331?see-all=reviews","role":"pain","weight":0.8959708,"occurredAt":"2026-09-21T08:28:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Shipping & delivery","intent":"feature_request","painScore":0.82,"sentiment":-1,"confidence":0.49229166,"matchedPatterns":["still_cannot","product:UPS"],"statement":"Useless app - prompts for the same information over & over - my delivery date was missed, no contact - the item now says awaiting custom or taxes, no contact - the app says to register for notifications, did that days ago & still no contac…","title":"UPS — Useless app","body":"Useless app - prompts for the same information over & over - my delivery date was missed, no contact - the item now says awaiting custom or taxes, no contact - the app says to register for notifications, did that days ago & still no contact - I’m not providing my bank details until someone contacts me to advise the outstanding amount - kindly communicate with your customers","authorHash":"3ad7f7719e5794e4de0d1f4800b1c4b0","rating":1,"offTopic":false},{"id":"7bf7200f-e61e-415e-aebb-467276198b38","excerpt":"UPS — TERRIBLE app support — App has a bug and it is IMPOSSIBLE to report it. Website bot reading a script with loop answers. \n\nThe app will allow you to change the location of delivery, front door, rear door, neighbor, etc and asks you “for this delivery or all” and if you say just this delivery it changes ALL of them","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.87955153,"occurredAt":"2026-09-23T09:11:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.7709091,"sentiment":-0.72727275,"confidence":0.49666667,"matchedPatterns":["frustrating","product:UPS"],"statement":"Super frustrating as I have different delivery situations based on the delivery locations.","title":"UPS — TERRIBLE app support","body":"App has a bug and it is IMPOSSIBLE to report it. Website bot reading a script with loop answers. \n\nThe app will allow you to change the location of delivery, front door, rear door, neighbor, etc and asks you “for this delivery or all” and if you say just this delivery it changes ALL of them to whatever you chose even if you chose to have different delivery instructions per location.   \n\nSuper frustrating as I have different delivery situations based on the delivery locations. \n\nI’ll rewrite this rewrite this review if I can reach someone to get his resolved. Other than this, the app is good.","authorHash":"39bbdd49a35afef151d0a0745df96304","rating":1,"offTopic":false},{"id":"5ac8ee9c-64d0-40df-af29-63213c3be001","excerpt":"USPS Mobile® — Informed Delivery sucks — I’ve had informed delivery for about 4 years. Still get daily emails showing what’s “supposed” to be delivered. But when I try to hold my mail or report missing mail it says informed delivery isn’t available for my address.  This started about a year ago. Tried USPS help with no","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-09-21T15:48:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:USPS Mobile"],"statement":"But when I try to hold my mail or report missing mail it says informed delivery isn’t available for my address.","title":"USPS Mobile® — Informed Delivery sucks","body":"I’ve had informed delivery for about 4 years. Still get daily emails showing what’s “supposed” to be delivered. But when I try to hold my mail or report missing mail it says informed delivery isn’t available for my address.  This started about a year ago. Tried USPS help with no luck. If USPS was a private entity they would have been out of business 10 years ago.","authorHash":"a5dbc84536450092285cba83a3e96f9f","rating":1,"offTopic":true},{"id":"b35d2989-d79f-4388-ac86-16529a235145","excerpt":"UPS — Premium service is not — I paid $19.99 for premium to enable me to change a delivery window.  Once enabled, when I tried to change my scheduled time, the app only offered the one option that I need to change.  No other delivery times to choose from.  So it offered me no new choice.  That’s a rip-off.  And the del","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.8223746,"occurredAt":"2026-09-14T22:59:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.435,"sentiment":0,"confidence":0.57308334,"matchedPatterns":["doesnt_work","still_cannot","product:UPS"],"statement":"And the delivery window still does not work for me.","title":"UPS — Premium service is not","body":"I paid $19.99 for premium to enable me to change a delivery window.  Once enabled, when I tried to change my scheduled time, the app only offered the one option that I need to change.  No other delivery times to choose from.  So it offered me no new choice.  That’s a rip-off.  And the delivery window still does not work for me.","authorHash":"9f113a051c1099305dd2615e5201047b","rating":1,"offTopic":false},{"id":"ffbca838-753f-41a1-91c4-2c6b033b3701","excerpt":"Veho Driver — Increase the pay — Veho is a great way to earn some money in the side as long as you have a reliable car. Plus this fits my schedule for the weekends perfectly. However, there are still some things that could be better. \n\nI wish Veho would require customers to indicate whether their delivery address is a ","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"request","weight":0.79436094,"occurredAt":"2026-02-08T02:58:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.255,"sentiment":0.57894737,"confidence":0.6329569,"matchedPatterns":["wish","please_add","product:Veho Driver"],"statement":"I wish Veho would require customers to indicate whether their delivery address is a business.","title":"Veho Driver — Increase the pay","body":"Veho is a great way to earn some money in the side as long as you have a reliable car. Plus this fits my schedule for the weekends perfectly. However, there are still some things that could be better. \n\nI wish Veho would require customers to indicate whether their delivery address is a business. If so, they should be required to provide hours of operation and specify whether they are closed on weekends. This would help prevent drivers from being sent to closed locations and reduce wasted time and effort.\n\nAnother thing, i do like the recent changes in the app but even that could be fixed too. Drivers should be able to see the number of packages on a route before accepting it. This transparency would allow drivers to make informed decisions and help ensure fair compensation. \n\nThe highest pay I’ve seen is $134. But most of the pay ranges goes from $108–$121, which is too low for routes with over 90 packages that take 6–7 hours to complete. That’s not factoring having to drive over an hr to the locations to do the deliveries. \n\nAdditionally, deducting pay for undeliverable packages due to closed businesses or not having gate codes that the customers did not provide—issues outside the driver’s control—is discouraging and negatively impacts morale. This practice feels punitive and unfair to drivers who are still investing significant time, effort, and vehicle expenses.\n\nLastly, it would be great if the agents would be more helpful in assisting with an issue with delivering. It does not seem like they read what you’re asking because their go to response is always take it back to the warehouse.","authorHash":"5492e25a3da816b9cf491fd298e9383d","rating":3,"offTopic":true},{"id":"2a025960-d124-48c9-8a59-bfe0bc6ef962","excerpt":"Drive and Shop with Shipt — Customers are not always right — I just began working for this company. I’ve been doing Instacart over four years and have a great rating! My third order for this company a customer lie on me saying items were missing and items were damaged, so they did not have to pay me my $11.43 delivery ","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"pain","weight":0.7296485,"occurredAt":"2026-03-29T01:13:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.4690909,"sentiment":-0.27272728,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:Drive and Shop with Shipt"],"statement":"My third order for this company a customer lie on me saying items were missing and items were damaged, so they did not have to pay me my $11.43 delivery fee plus $11 incentive for being on time.","title":"Drive and Shop with Shipt — Customers are not always right","body":"I just began working for this company. I’ve been doing Instacart over four years and have a great rating! My third order for this company a customer lie on me saying items were missing and items were damaged, so they did not have to pay me my $11.43 delivery fee plus $11 incentive for being on time. The company did not investigate and they did not take that off my stats which I find really odd.","authorHash":"d57cb1f04330b40badbb0f7af7ca6c4e","rating":3,"offTopic":true},{"id":"9f05fc43-f7f6-4320-8568-33495a6cb9bd","excerpt":"USPS Mobile® — Good idea but needs quite a bit of work — Lots of work..,\n\n1) There’s always a fake USPS mail listed, (as the first item) which is included in, and throws off the count. What is the purpose of a fake mail piece? \n\nIf you insist on the fake mail piece, then don’t include it in the count!!!\n\n2)  App (websi","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.7108264,"occurredAt":"2026-10-09T02:44:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.43119404,"sentiment":-0.40298507,"confidence":0.49666667,"matchedPatterns":["please_add","product:USPS Mobile"],"statement":"8) We hold our mail when we go out of town for a week or so, it would be great if ‘Mail Hold’ would show somewhere on the Informed Delivery page.","title":"USPS Mobile® — Good idea but needs quite a bit of work","body":"Lots of work..,\n\n1) There’s always a fake USPS mail listed, (as the first item) which is included in, and throws off the count. What is the purpose of a fake mail piece? \n\nIf you insist on the fake mail piece, then don’t include it in the count!!!\n\n2)  App (website) information differs from information received on daily email; often neither is accurate.\n\n3) App should let you stay logged in for more than 5 minutes, many apps stay logged in indefinitely.\n\n4) SMS MFA never works on the weekends, from about Friday late afternoon to Monday. Is it because everyone went home? Should be automated!\n\n5) Information on packages seems to be inconsistent… Sometimes information on a package just disappears for a couple days just to appear later, or sometimes not at all…\n\n6) the ‘last updated’ date is tomorrow’s date?\n\n7) lately I’m getting updates that the (local ) post office has received my package and it should be delivered 6 days from now. What the heck? You know you’re gonna deliver it tomorrow, why the fake update? Makes the entire thing useless.\n\n8) We hold our mail when we go out of town for a week or so, it would be great if ‘Mail Hold’ would show somewhere on the Informed Delivery page. Nothing fancy, just the words ‘Mail Hold until x/xx/xxxx’ would be very helpful. \n\nEspecially since the Mail is listed as delivered, which it ‘s not (or sometimes it is, but that’s not an issue with the app)","authorHash":"a81a5255c3fd26202d66b45ff3a457f2","rating":2,"offTopic":true},{"id":"01427668-d1a7-4812-9267-d3eac160043f","excerpt":"UPS — I tried to add a digital signature on the website and ended up getting locked out because I kept having to verify it was me even though I was logged in to the account. I downloaded the app, hoping to add a signature there, and there is no option for it. they sure are happy to take my money to schedule delivery fo","url":"https://play.google.com/store/apps/details?id=com.ups.mobile.android&hl=en","role":"pain","weight":0.8017834,"occurredAt":"2026-09-11T01:18:31.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Shipping & delivery","intent":"purchase_intent","painScore":0.46,"sentiment":-1,"confidence":0.5491667,"matchedPatterns":["shut_up_take_money","product:UPS"],"statement":"they sure are happy to take my money to schedule delivery for a different day, though.","title":"UPS","body":"I tried to add a digital signature on the website and ended up getting locked out because I kept having to verify it was me even though I was logged in to the account. I downloaded the app, hoping to add a signature there, and there is no option for it. they sure are happy to take my money to schedule delivery for a different day, though. the app is pointless for what I need it to do. Do better UPS.","authorHash":"0bb3b7716189924ce15d029e84c93d0f","rating":1,"offTopic":false},{"id":"2a152046-e5d9-4354-97ff-d89529a2bc60","excerpt":"UPS — Late delivery and driver liars — I got a email tell me that my delivery couldn’t be delivered because I didn’t provide a code for the gate, I don’t have a gate I’m leaving it open condominium, I have to wait 2 days to get my package, and was a wine bottle, so frustrating","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.70387554,"occurredAt":"2026-10-26T17:34:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.38816667,"matchedPatterns":["frustrating","product:UPS"],"statement":"I got a email tell me that my delivery couldn’t be delivered because I didn’t provide a code for the gate, I don’t have a gate I’m leaving it open condominium, I have to wait 2 days to get my package, and was a wine bottle, so frustrating","title":"UPS — Late delivery and driver liars","body":"I got a email tell me that my delivery couldn’t be delivered because I didn’t provide a code for the gate, I don’t have a gate I’m leaving it open condominium, I have to wait 2 days to get my package, and was a wine bottle, so frustrating","authorHash":"bdfe88d02c207506f57cf160e2835a76","rating":1,"offTopic":false},{"id":"f75a3749-c135-4911-96e8-6d9cfbf5e4bb","excerpt":"Veho Driver — Disappointed — Just joined and there are NEVER any offers. I have my screen on at 8:55pm every night and there is never any offers. I also check throughout the day, still nothing. I was looking for a better gig than the food and passenger delivery services and Veho has not shown promise. I’m going to give","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"demand","weight":0.70173335,"occurredAt":"2026-01-12T04:06:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"tool_discovery","painScore":0.52,"sentiment":-1,"confidence":0.46166667,"matchedPatterns":["looking_for","product:Veho Driver"],"statement":"I was looking for a better gig than the food and passenger delivery services and Veho has not shown promise.","title":"Veho Driver — Disappointed","body":"Just joined and there are NEVER any offers. I have my screen on at 8:55pm every night and there is never any offers. I also check throughout the day, still nothing. I was looking for a better gig than the food and passenger delivery services and Veho has not shown promise. I’m going to give it another week and deleting my account.","authorHash":"5a687dfea05d8419a4b1bfe6814ba1d5","rating":1,"offTopic":true},{"id":"d1209f1f-0e00-47a3-8a0b-805f717cfbda","excerpt":"UPS — Try Using the Doorbell — I missed an urgent delivery today. Apparently I was not in to receive the package.  I was in the garden.  If you had used my ring doorbell, instead of gently knocking with your hand, I would have heard you and had an alert and come to the door.  Please use the doorbell it is why people si","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"request","weight":0.66237664,"occurredAt":"2026-07-03T07:32:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"problem_report","painScore":0.36,"sentiment":0,"confidence":0.48704165,"matchedPatterns":["urgent","product:UPS"],"statement":"I missed an urgent delivery today.","title":"UPS — Try Using the Doorbell","body":"I missed an urgent delivery today. Apparently I was not in to receive the package.  I was in the garden.  If you had used my ring doorbell, instead of gently knocking with your hand, I would have heard you and had an alert and come to the door.  Please use the doorbell it is why people sign up to companies such as Ring.\nHopefully, I will get the package today.","authorHash":"ab3c4c2d11ed20dc511870e364d98ca2","rating":1,"offTopic":true},{"id":"d4e7c2a7-066d-4bd0-ad8a-43a6e89d067c","excerpt":"UPS — Smaller window times — I waited since 10 this morning and saw the UPS delivery truck pass my house twice without stopping. Now six hours later and still no delivery. I see the truck on the map going back and forth they kailua and Waimanalo. That’s a lot of wasted gas.","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.6502803,"occurredAt":"2026-10-15T02:46:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.68666667,"sentiment":-0.6666667,"confidence":0.38554168,"matchedPatterns":["still_cannot","product:UPS"],"statement":"Now six hours later and still no delivery.","title":"UPS — Smaller window times","body":"I waited since 10 this morning and saw the UPS delivery truck pass my house twice without stopping. Now six hours later and still no delivery. I see the truck on the map going back and forth they kailua and Waimanalo. That’s a lot of wasted gas.","authorHash":"09f35e1cab227255cd28c9cbb5daf78b","rating":1,"offTopic":false},{"id":"ac3f4679-5aac-4ad3-b4da-01bd0241bdc2","excerpt":"Shipping Printer — Does not work — Unable to find the printer on Bluetooth.   And you have to download individual files to your phone. You can print directly from your your Shopify invoices page.   Total waste","url":"https://apps.apple.com/us/app/id1581813420?see-all=reviews","role":"pain","weight":0.6015583,"occurredAt":"2022-05-12T02:21:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.32516667,"matchedPatterns":["doesnt_work","product:Shipping Printer"],"statement":"Shipping Printer — Does not work.","title":"Shipping Printer — Does not work","body":"Unable to find the printer on Bluetooth.   And you have to download individual files to your phone. You can print directly from your your Shopify invoices page.   Total waste","authorHash":"0612bb067b4eee75e8c2ee15a73545b1","rating":1,"offTopic":false},{"id":"826f74fa-775d-4f5c-a14e-7fdd6e29bd4a","excerpt":"UPS — Broken its core functionality — Redirect delivery is BROKEN which one of the main critical features you need in an app like this. So operationally weak when you need it the most. FAIL.","url":"https://apps.apple.com/au/app/id336377331?see-all=reviews","role":"pain","weight":0.5959996,"occurredAt":"2026-05-22T18:14:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.31204167,"matchedPatterns":["terrible","product:UPS"],"statement":"Redirect delivery is BROKEN which one of the main critical features you need in an app like this.","title":"UPS — Broken its core functionality","body":"Redirect delivery is BROKEN which one of the main critical features you need in an app like this. So operationally weak when you need it the most. FAIL.","authorHash":"a6bae25c8465ea83e377e5b72621fc50","rating":1,"offTopic":false},{"id":"2bb0aec3-89a8-45a2-a0d6-1a211b5c8804","excerpt":"UPS — Very unhelpful — My parcel is missing and has been for 3 wks I ordered it over 1 month ago! I cannot contact anyone for help! It keeps asking me to sign in for notifications, I have but still nothing!!!!!!!!","url":"https://apps.apple.com/au/app/id336377331?see-all=reviews","role":"pain","weight":0.5846133,"occurredAt":"2026-10-15T10:33:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Shipping & delivery","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.33216667,"matchedPatterns":["missing_feature","product:UPS"],"statement":"My parcel is missing and has been for 3 wks I ordered it over 1 month ago!","title":"UPS — Very unhelpful","body":"My parcel is missing and has been for 3 wks I ordered it over 1 month ago! I cannot contact anyone for help! It keeps asking me to sign in for notifications, I have but still nothing!!!!!!!!","authorHash":"e44fa6d88f0c7d1dc2c92506d1c38db0","rating":1,"offTopic":true},{"id":"cdd543dd-d19f-4fe0-9757-3c7bc2de7689","excerpt":"UPS — Always late — Unfortunately whenever UPS ship to the Middle East it takes a lot longer than other couriers and they are terrible at giving up dates and realistic delivery dates.","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.5843008,"occurredAt":"2026-06-20T13:19:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.30591667,"matchedPatterns":["terrible","product:UPS"],"statement":"Unfortunately whenever UPS ship to the Middle East it takes a lot longer than other couriers and they are terrible at giving up dates and realistic delivery dates.","title":"UPS — Always late","body":"Unfortunately whenever UPS ship to the Middle East it takes a lot longer than other couriers and they are terrible at giving up dates and realistic delivery dates.","authorHash":"5ed70f6530455c7bfa15ee791f17b667","rating":1,"offTopic":true},{"id":"ad3b38b2-18a5-4aa3-946a-8bf384918ddb","excerpt":"UPS — Abysmal App — Some pure basic features missing like “leave in a location” any ability to instructed the delivery driver how to deliver the parcel, or even understanding when they’re close to arrival.\n\nJust a disgrace of an app in this day and age.","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.571415,"occurredAt":"2026-11-04T16:04:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"feature_request","painScore":0.56,"sentiment":-0.5,"confidence":0.36629167,"matchedPatterns":["missing_feature","product:UPS"],"statement":"Some pure basic features missing like “leave in a location” any ability to instructed the delivery driver how to deliver the parcel, or even understanding when they’re close to arrival.","title":"UPS — Abysmal App","body":"Some pure basic features missing like “leave in a location” any ability to instructed the delivery driver how to deliver the parcel, or even understanding when they’re close to arrival.\n\nJust a disgrace of an app in this day and age.","authorHash":"81fd9f50a5a6c070558f1d46fd0029fa","rating":1,"offTopic":false},{"id":"bd4f861d-d615-49ec-b4d8-26224737fdf8","excerpt":"UPS — Poor — Unable to add my address line 1 as cannot enter it manually and my full address does not show which means I cannot see my parcel info without entering my tracking number.","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.53841335,"occurredAt":"2026-06-30T12:33:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.30591667,"matchedPatterns":["manual_process","product:UPS"],"statement":"Unable to add my address line 1 as cannot enter it manually and my full address does not show which means I cannot see my parcel info without entering my tracking number.","title":"UPS — Poor","body":"Unable to add my address line 1 as cannot enter it manually and my full address does not show which means I cannot see my parcel info without entering my tracking number.","authorHash":"cee133c9e9b92555d7d957e9a2444b53","rating":1,"offTopic":false},{"id":"f04fdec1-a54f-498b-ad71-0f3b88309b68","excerpt":"UPS — Worst delivery company — The app doesn’t let you update your delivery address (even though it’s correct) and then refuse to deliver your item, despite the correct address being on there. This is the worst delivery company I have had so many issues previously when them not delivering parcels even they are out for ","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-10-28T10:09:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:UPS"],"statement":"UPS — Worst delivery company.","title":"UPS — Worst delivery company","body":"The app doesn’t let you update your delivery address (even though it’s correct) and then refuse to deliver your item, despite the correct address being on there. This is the worst delivery company I have had so many issues previously when them not delivering parcels even they are out for delivery and then just returning them to the seller dispute being in when they are due to be delivered. NEVER USE THEM!","authorHash":"1659ba8c1cc689c30df5fa43f0905d5d","rating":1,"offTopic":false},{"id":"e386f359-b699-4441-843a-14b9245b63aa","excerpt":"USPS Mobile® — BAD ALGORITHMS — I mailed a package from my local post office to a business in my city.  The package that was going from  SimpsonvillSC to GreenvilleSC, 13 miles away, was touted up to New Jersey and then back to SC.  I now understand why postage keeps increasing because the post office keeps sending pac","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-10-13T01:28:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:USPS Mobile"],"statement":"Well, that is not the case because on your website there is no place to make a claim for a parcel that is lost you must either be priority mail or have a tracking number with it so you’re lying to your customers when you tell them that the…","title":"USPS Mobile® — BAD ALGORITHMS","body":"I mailed a package from my local post office to a business in my city.  The package that was going from  SimpsonvillSC to GreenvilleSC, 13 miles away, was touted up to New Jersey and then back to SC.  I now understand why postage keeps increasing because the post office keeps sending packages to states where they have no business being in the first place.  \nMy second issue is with your package insurance. When I mailed a parcel, I was told that every parcel has $100 insurance on a guaranteed. Well, that is not the case because on your website there is no place to make a claim for a parcel that is lost you must either be priority mail or have a tracking number with it so you’re lying to your customers when you tell them that there is insurance on their packages on every one of them even envelopes, which is a lie","authorHash":"b07f53f96eb92ac35a7ba049423d5ed8","rating":1,"offTopic":true},{"id":"13bf025b-82ef-4d01-9b88-42dfa7e0f775","excerpt":"UPS — Awaiting package — I had made sure to check what date and time I was going to receive this package and the date and time keeps changing. My package was supposed to be in yesterday before 9 PM anytime before 9 PM now it’s telling me that it will be here the 12th before 9 PM. I don’t know why it keeps changing dude","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-10-10T06:13:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:UPS"],"statement":"There was another shipping company called globally express and I have never received it but got my hopes up for yesterday because I was supposed to receive it first in the morning all I want i I’m a straightforward guy and I understand the…","title":"UPS — Awaiting package","body":"I had made sure to check what date and time I was going to receive this package and the date and time keeps changing. My package was supposed to be in yesterday before 9 PM anytime before 9 PM now it’s telling me that it will be here the 12th before 9 PM. I don’t know why it keeps changing dude I was dealing with this package is super sketchy and I don’t know if receiving the correct item which shows I am curious about my incoming package. I had purchased this product over a month ago and still never received it, but this is not on your guises end. There was another shipping company called globally express and I have never received it but got my hopes up for yesterday because I was supposed to receive it first in the morning all I want i I’m a straightforward guy and I understand there is delays, but it’s horrible to get people’s hopes up and make them takeoff time from work when they come home to nothing because the package hasn’t been delivered yet.","authorHash":"22bb0e64f805f55be7dd169da7ad2e3d","rating":1,"offTopic":true},{"id":"a588b53a-3cbf-4e29-a852-d7e007e05618","excerpt":"UPS — Worst Courier Ever — Please save yourself the headache and choose literally ANY other courier service. With UPS, the estimated delivery date is apparently just a rough draft. Your package will get pushed back, delayed, rescheduled, and sent on a side quest before it ever reaches you. “Estimated delivery” with UPS","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-22T18:36:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:UPS"],"statement":"UPS — Worst Courier Ever.","title":"UPS — Worst Courier Ever","body":"Please save yourself the headache and choose literally ANY other courier service. With UPS, the estimated delivery date is apparently just a rough draft. Your package will get pushed back, delayed, rescheduled, and sent on a side quest before it ever reaches you. “Estimated delivery” with UPS really means “we’ll let you know when we feel like it.”  They’ll have your package sitting somewhere for days while the tracking updates every 12 hours just to tell you absolutely nothing. And somehow the delivery date keeps getting pushed further and further back. If you value your time, patience, sanity, or actually receiving your package when you were told you would… STAY AWAY FROM UPS.","authorHash":"930583af40625ab938f8a5636d86bf4d","rating":1,"offTopic":false},{"id":"c9b131ae-754e-4dba-8a48-22c8b72f9166","excerpt":"UPS — Common Sense — I am furious.  I needed important documents  from back home to prove who I am.  Delivery person leaves them on my NC porch where they basked in the hot sun and then got soaked from a storm. I have pictures of them dripping water.  \nWhy aren’t the envelopes weather proof? Maybe put them in the mailb","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-18T20:42:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:UPS"],"statement":"Delivery people need to have some type of common sense or the people that are sending them out need to do better with preparing our package for the worst..","title":"UPS — Common Sense","body":"I am furious.  I needed important documents  from back home to prove who I am.  Delivery person leaves them on my NC porch where they basked in the hot sun and then got soaked from a storm. I have pictures of them dripping water.  \nWhy aren’t the envelopes weather proof? Maybe put them in the mailbox ( yes they would have fit) tape to the door or even stand them up in between doors. Don’t just toss them on the ground. I went through quite the effort to get these papers and delivery wasn’t cheap either. Delivery people need to have some type of common sense or the people that are sending them out need to do better with preparing our package for the worst..","authorHash":"389cc8c7bfb8aafd12377100762a8c57","rating":1,"offTopic":false},{"id":"b80dc85a-0c6a-4164-9549-824e1bb2a5c4","excerpt":"UPS — Unacceptable — The app is a total joke as much as the service itself, I can’t change the delivery options, when I try to pay for better service the app throws up different errors and now doesn’t offer the upgrade, your drivers are a joke in terms of professional conduct, getting a hold of customer service is just","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-08T11:57:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["solution:app"],"statement":"The app is a total joke as much as the service itself, I can’t change the delivery options, when I try to pay for better service the app throws up different errors and now doesn’t offer the upgrade, your drivers are a joke in terms of prof…","title":"UPS — Unacceptable","body":"The app is a total joke as much as the service itself, I can’t change the delivery options, when I try to pay for better service the app throws up different errors and now doesn’t offer the upgrade, your drivers are a joke in terms of professional conduct, getting a hold of customer service is just as bad and when they say they will escalate the call and I’ll get a return call in the next 30 minutes to an hour I get absolutely nothing, this has been by far the worst experience with this company and if I never have to have a delivery from you people again it will be a blessing, completely unacceptable.","authorHash":"3643c82ab230515d2643c2c5fd29a97f","rating":1,"offTopic":false},{"id":"0cd06929-9799-466c-8be7-d4fe9219ce24","excerpt":"Drive and Shop with Shipt — Drivers are treated as disposable rather than valued partners. — I worked as a driver/shopper for Shipt (Target delivery) and my experience has been extremely disappointing.\n\nAfter completing more than 50 Target shopping orders and hundreds of deliveries, using my own vehicle, paying for gas","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-03-09T19:39:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Drive and Shop with Shipt"],"statement":"I worked as a driver/shopper for Shipt (Target delivery) and my experience has been extremely disappointing.","title":"Drive and Shop with Shipt — Drivers are treated as disposable rather than valued partners.","body":"I worked as a driver/shopper for Shipt (Target delivery) and my experience has been extremely disappointing.\n\nAfter completing more than 50 Target shopping orders and hundreds of deliveries, using my own vehicle, paying for gas, wearing down my tires, and even putting stress on my car’s transmission, I was eventually deactivated with little consideration for the effort I put into this job.\n\nI worked through difficult conditions, including snow and winter storms, making sure customers still received their orders. Despite that level of commitment, the company showed no real support or appreciation.\n\nOne of the biggest problems is the Shipt system itself. The app frequently crashes or has technical issues that delay orders. When this happens, drivers are still penalized for being late, even though the delays are caused by the platform. The rating system is extremely strict and unforgiving, and a few ratings can seriously affect your ability to continue working.\n\nThe pay is also very low considering the amount of time, effort, and vehicle wear required. Drivers are essentially absorbing the cost of gas, maintenance, tires, and depreciation while the company continues to profit.\n\nOverall, it feels like Shipt and Target prioritize profits over the well-being of the drivers who actually make the service possible. Drivers are treated as disposable rather than valued partners.\n\nI would strongly encourage the company to improve its support for drivers, fix the reliability issues in the app, and create a fairer rating and compensation system.","authorHash":"b468ba0e56bca063a866a18556c0d3da","rating":1,"offTopic":true},{"id":"7d6f3e03-0eba-44d3-820d-feb57166c20c","excerpt":"Veho Driver — Depressing — Veho Dallas: If I could evaluate this application it would be 1/10. Too many packages on the route, the application too slow, it does not have its own map, they do not provide key information to access the delivery places, excess of miles, the time they offer is not enough to deliver so many ","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2025-09-20T14:23:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["solution:application"],"statement":"Too many packages on the route, the application too slow, it does not have its own map, they do not provide key information to access the delivery places, excess of miles, the time they offer is not enough to deliver so many packages, ther…","title":"Veho Driver — Depressing","body":"Veho Dallas: If I could evaluate this application it would be 1/10. Too many packages on the route, the application too slow, it does not have its own map, they do not provide key information to access the delivery places, excess of miles, the time they offer is not enough to deliver so many packages, therefore the delivery time they say is a hoax, the terrible customer service, the attention in the horrible factory, in short all that is wrong for its drivers is this application. If you want to get depressed, work with Veho.","authorHash":"dcf813e1f6a2c683649baec9e7152dfd","rating":1,"offTopic":false},{"id":"980f7634-a262-4cad-a609-829a5c9ee8aa","excerpt":"UPS — Slow moving packages — If I didn’t have the app I wouldn’t see how long my packages sit at UPS facilities without moving. They will arrive at the final UPS destination facility before 4:00 a.m. on Friday mornings and say processing at destination facility and then sit there until Monday before going out for deliv","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"request","weight":0.52646667,"occurredAt":"2026-09-19T02:10:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"recommendation_request","painScore":0.06,"sentiment":0,"confidence":0.49666667,"matchedPatterns":["recommend","solution:app"],"statement":"Don’t recommend the UPS app or their delivery services.","title":"UPS — Slow moving packages","body":"If I didn’t have the app I wouldn’t see how long my packages sit at UPS facilities without moving. They will arrive at the final UPS destination facility before 4:00 a.m. on Friday mornings and say processing at destination facility and then sit there until Monday before going out for delivery instead of getting delivered on a Friday. When I ship I use the USPS and FedEx because they move packages faster and even deliver on Saturday. Don’t recommend the UPS app or their delivery services.","authorHash":"fc94ad555d995e9964bdd1cd01054b90","rating":1,"offTopic":false},{"id":"4d7f9f21-e769-415f-be1c-4517b4f8d84f","excerpt":"Shipping Printer — Useless — If you’re downloading this app it means you’ve already bought the printer and it’s too late for you. Send it back. Don’t bother. You will get nowhere. This doesn’t work and there is zero tech support to troubleshoot why the app is telling me the Bluetooth adapter is unauthorized. Save your ","url":"https://apps.apple.com/us/app/id1581813420?see-all=reviews","role":"pain","weight":0.5222,"occurredAt":"2024-06-28T13:29:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.373,"matchedPatterns":["product:Shipping Printer"],"statement":"Shipping Printer — Useless.","title":"Shipping Printer — Useless","body":"If you’re downloading this app it means you’ve already bought the printer and it’s too late for you. Send it back. Don’t bother. You will get nowhere. This doesn’t work and there is zero tech support to troubleshoot why the app is telling me the Bluetooth adapter is unauthorized. Save your sanity and your time and return the printer or connect it to your laptop.","authorHash":"e3948803bbba5791e413003ca1bdea5f","rating":1,"offTopic":false},{"id":"21197df0-fa34-4c4f-80f3-0f8702840be2","excerpt":"UPS — Lost parcel — UPS have not delivered my parcel to the correct access point. Appalling service. They have no idea where it is. I was advised that the parcel was ready to collect, I went to the shop and they said it hadn’t been delivered. Called UPS, took 35 mins to speak to an agent. They cannot find my parcel. Th","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.50666666,"occurredAt":"2026-07-08T07:52:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.38,"matchedPatterns":["product:UPS"],"statement":"UPS — Lost parcel.","title":"UPS — Lost parcel","body":"UPS have not delivered my parcel to the correct access point. Appalling service. They have no idea where it is. I was advised that the parcel was ready to collect, I went to the shop and they said it hadn’t been delivered. Called UPS, took 35 mins to speak to an agent. They cannot find my parcel. This is a high value item. I am still trying to locate my parcel. Avoid UPS at all costs, DO NOT USE.","authorHash":"af391671340a2c7da59d9e8987a86e9c","rating":1,"offTopic":true},{"id":"ec10efd4-3841-4028-bdc2-adfad1565bde","excerpt":"UPS — Still waiting — Parcel still stuck in Tamworth despite UPS messages assuring me it would be delivered Wednesday end of day, then Thursday end of day, then Friday came and discovered parcel had not been physically scanned on arrival at Tamworth, so now it is stuck there indefinitely. No way of knowing where it is ","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.50015,"occurredAt":"2026-06-22T02:19:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.35725,"matchedPatterns":["product:UPS"],"statement":"Parcel still stuck in Tamworth despite UPS messages assuring me it would be delivered Wednesday end of day, then Thursday end of day, then Friday came and discovered parcel had not been physically scanned on arrival at Tamworth, so now it…","title":"UPS — Still waiting","body":"Parcel still stuck in Tamworth despite UPS messages assuring me it would be delivered Wednesday end of day, then Thursday end of day, then Friday came and discovered parcel had not been physically scanned on arrival at Tamworth, so now it is stuck there indefinitely. No way of knowing where it is in the Tamworth warehouse, if indeed it is still there.","authorHash":"73f132ce1557eab0c98c79723873b68c","rating":1,"offTopic":false},{"id":"90e2be3f-87c6-4069-97dd-bde69f3fcbb1","excerpt":"Veho Driver — App sucks — There is always a problem with the app, is super slow, support respond after two days. A lot of bugs including the worst of them which after you finish your route, the next day it tells you there is a package that hasn't been delivered and it makes the route say is not completed again and want","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"pain","weight":0.50015,"occurredAt":"2025-12-04T15:07:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.35725,"matchedPatterns":["product:Veho Driver"],"statement":"A lot of bugs including the worst of them which after you finish your route, the next day it tells you there is a package that hasn't been delivered and it makes the route say is not completed again and wants you to drive to the delivery l…","title":"Veho Driver — App sucks","body":"There is always a problem with the app, is super slow, support respond after two days. A lot of bugs including the worst of them which after you finish your route, the next day it tells you there is a package that hasn't been delivered and it makes the route say is not completed again and wants you to drive to the delivery location again CRAZYYYYY","authorHash":"0295b0ea8fff82d311ba7c169a9392c6","rating":1,"offTopic":false},{"id":"4964fe31-0d3e-46d8-8930-b5e03ef75e0b","excerpt":"UPS — UPS is the worst shipping company ever — How do you continue to fail so frequently and stay in business? My package is on a truck and out for delivery and you still fail to get it to me. All your logistics and planes and trucks and I could have driven from Michigan to Virginia and picked it up and returned home q","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.4977,"occurredAt":"2026-10-14T20:43:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3555,"matchedPatterns":["product:UPS"],"statement":"UPS — UPS is the worst shipping company ever.","title":"UPS — UPS is the worst shipping company ever","body":"How do you continue to fail so frequently and stay in business? My package is on a truck and out for delivery and you still fail to get it to me. All your logistics and planes and trucks and I could have driven from Michigan to Virginia and picked it up and returned home quicker than you can competently get my package to me.","authorHash":"ec3a8667b76a57a81a432ff2c1558670","rating":1,"offTopic":false},{"id":"2048e038-0327-44c4-97b0-4d53dbdab5b0","excerpt":"UPS — App Not user friendly — Very frustrating to see an option to amend delivery instructions only to find the app doesn’t have a delivery option","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.4960222,"occurredAt":"2026-06-29T13:03:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"problem_report","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.27354166,"matchedPatterns":["frustrating","product:UPS"],"statement":"Very frustrating to see an option to amend delivery instructions only to find the app doesn’t have a delivery option","title":"UPS — App Not user friendly","body":"Very frustrating to see an option to amend delivery instructions only to find the app doesn’t have a delivery option","authorHash":"25a82eef59877db14c8021df84f8ee41","rating":1,"offTopic":false},{"id":"0f253a7c-8e2b-4354-932b-1c0ad3423465","excerpt":"UPS — Lost — The worse company in the world \nI will never sand again with this company \nThey holding my parcel because they are waiting on more package relating to the package they already received. I called them and let them know there is no more packages, it’s only one. Nothing, it’s 2 months pass and I didn’t receiv","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.494025,"occurredAt":"2026-09-26T20:27:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.352875,"matchedPatterns":["product:UPS"],"statement":"Nothing, it’s 2 months pass and I didn’t receive my parcel and I paid 36£ so my parcel can be lost.","title":"UPS — Lost","body":"The worse company in the world \nI will never sand again with this company \nThey holding my parcel because they are waiting on more package relating to the package they already received. I called them and let them know there is no more packages, it’s only one. Nothing, it’s 2 months pass and I didn’t receive my parcel and I paid 36£ so my parcel can be lost.","authorHash":"c6e7fe9a0ff7f0fb8e4cf6af76d08477","rating":1,"offTopic":true},{"id":"f862a1f4-db6d-4624-b27e-32d00e70aed1","excerpt":"UPS — Worse company ever — Even with app if the driver doesn’t do his job is useless driver doesn’t go to apartments address","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.48569706,"occurredAt":"2026-09-15T18:16:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.25429165,"matchedPatterns":["terrible","product:UPS"],"statement":"Even with app if the driver doesn’t do his job is useless driver doesn’t go to apartments address","title":"UPS — Worse company ever","body":"Even with app if the driver doesn’t do his job is useless driver doesn’t go to apartments address","authorHash":"8a67d14c5ce2233f4225c51545443bf8","rating":1,"offTopic":false},{"id":"24c65376-5165-45a2-9dd3-53545460c464","excerpt":"UPS — Change delivery day or time — I was very disappointed that changes of delivery date was only M-F. Weekends was not an option. So now I have to let the package be returned to the sender. I work M-F and the original delivery date was Saturday 10th, but then UPS changed it to Monday 12th and there’s nothing that can","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.48133335,"occurredAt":"2026-10-10T22:36:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.38,"matchedPatterns":["product:UPS"],"statement":"I was very disappointed that changes of delivery date was only M-F.","title":"UPS — Change delivery day or time","body":"I was very disappointed that changes of delivery date was only M-F. Weekends was not an option. So now I have to let the package be returned to the sender. I work M-F and the original delivery date was Saturday 10th, but then UPS changed it to Monday 12th and there’s nothing that can be done about it. If at least the time could be changed to after 6pm, then weekdays would work for me","authorHash":"41018bd8830634b59a21b8fa94e40f85","rating":1,"offTopic":false},{"id":"0c7fbda8-a402-41bf-85c8-624d4f7ee329","excerpt":"Drive and Shop with Shipt — Delivery window — I love doing shipt but I wish they were a little more lenient when only a couple minutes past the delivery window especially during winter and when having issues finding items/getting a hold of customer.","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"request","weight":0.47527993,"occurredAt":"2025-12-31T23:28:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.24,"sentiment":0.8333333,"confidence":0.38329026,"matchedPatterns":["wish","product:Drive and Shop with Shipt"],"statement":"I love doing shipt but I wish they were a little more lenient when only a couple minutes past the delivery window especially during winter and when having issues finding items/getting a hold of customer.","title":"Drive and Shop with Shipt — Delivery window","body":"I love doing shipt but I wish they were a little more lenient when only a couple minutes past the delivery window especially during winter and when having issues finding items/getting a hold of customer.","authorHash":"85d5da41d133e89acf14a512db47d86c","rating":3,"offTopic":false},{"id":"f4d48259-85a3-49db-8c48-9f5ae6265d39","excerpt":"UPS — Useless — Had a package out for delivery, got a notice three days in a row that they had tried to deliver my package but no one had actually come to my door. Turns out the customs fees I had to pay had to be payed in advance even though it said I could pay at the door. After the third notice they told me the pack","url":"https://apps.apple.com/ca/app/id336377331?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-03-26T17:30:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:UPS"],"statement":"Useless shipping service, will be doing me best to avoid using it again","title":"UPS — Useless","body":"Had a package out for delivery, got a notice three days in a row that they had tried to deliver my package but no one had actually come to my door. Turns out the customs fees I had to pay had to be payed in advance even though it said I could pay at the door. After the third notice they told me the package had been returned to the sender even though I hadn’t had a chance to pay the fee yet. Useless shipping service, will be doing me best to avoid using it again","authorHash":"23e5afa6dfc8a35145c421affac6913c","rating":1,"offTopic":false},{"id":"ab5e4d0f-f302-4b1f-8f67-ff8a752d2d6f","excerpt":"USPS Mobile® — USPS …. — This postal system bounced my parcel all over the States for over three months. The sender lives in Texas. I live in British Columbia. When I saw my parcel was in L.A. on December 25, I was hopeful that it would just be a couple of days. Nope, for some reason USPS decided to ship it off to Aust","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-02-09T14:14:42.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS lost my parcel.","title":"USPS Mobile® — USPS ….","body":"This postal system bounced my parcel all over the States for over three months. The sender lives in Texas. I live in British Columbia. When I saw my parcel was in L.A. on December 25, I was hopeful that it would just be a couple of days. Nope, for some reason USPS decided to ship it off to Australia… Australia???? What the hell? I don’t seem to be able to reach the Australian postal system -they are incommunicado. USPS lost my parcel. due to ineptitute and has left me hanging. Thanks a lot. You guys suck.","authorHash":"f36d9b40108a16764ce9c57997ac6bd5","rating":1,"offTopic":false},{"id":"0ee101be-e891-4f7e-b103-6208db3c7829","excerpt":"UPS — App issues. — App can’t find my address (weirdly tries to google it, unsuccessfully but won’t let me input manually)  , and doesn’t let me choose options for parcel deliveries (reschedule/ safe place etc)","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"request","weight":0.44698665,"occurredAt":"2026-06-30T09:40:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"problem_report","painScore":0.36,"sentiment":0,"confidence":0.32866666,"matchedPatterns":["manual_process","product:UPS"],"statement":"App can’t find my address (weirdly tries to google it, unsuccessfully but won’t let me input manually) , and doesn’t let me choose options for parcel deliveries (reschedule/ safe place etc)","title":"UPS — App issues.","body":"App can’t find my address (weirdly tries to google it, unsuccessfully but won’t let me input manually)  , and doesn’t let me choose options for parcel deliveries (reschedule/ safe place etc)","authorHash":"1cdb2e1f93c9db5288cb04ea727352c9","rating":1,"offTopic":false},{"id":"ddda7747-eaba-4b21-a104-4c7926f46f96","excerpt":"UPS — Shocking service do t use!! — This company is appalling. $168 for a 1kg parcel from US to UK expedited. And still wait nearly two weeks later. Now they are saying I have asked for an altered delivery it’s an out and out lie. Do not use this company their service is shockingly poor. Didn’t have the option to give ","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.4438,"occurredAt":"2026-07-09T09:39:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.317,"matchedPatterns":["product:UPS"],"statement":"Now they are saying I have asked for an altered delivery it’s an out and out lie.","title":"UPS — Shocking service do t use!!","body":"This company is appalling. $168 for a 1kg parcel from US to UK expedited. And still wait nearly two weeks later. Now they are saying I have asked for an altered delivery it’s an out and out lie. Do not use this company their service is shockingly poor. Didn’t have the option to give one star.","authorHash":"d798ab046eab2bcdc1b29fbe22a0275a","rating":1,"offTopic":false},{"id":"48fed1b9-4322-4120-a7a0-2b4fd205f4f8","excerpt":"Shipping Printer — This app is garbage — FBA print was a great app and they removed it and now I’m dealing with this garbage app.","url":"https://apps.apple.com/us/app/id1581813420?see-all=reviews","role":"pain","weight":0.44232,"occurredAt":"2022-09-22T20:07:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.71,"sentiment":-0.5,"confidence":0.25866666,"matchedPatterns":["terrible","product:Shipping Printer"],"statement":"Shipping Printer — This app is garbage.","title":"Shipping Printer — This app is garbage","body":"FBA print was a great app and they removed it and now I’m dealing with this garbage app.","authorHash":"000338e0db07901c962abca00fa35d4b","rating":1,"offTopic":false},{"id":"7442960d-98b8-4406-aa2f-bee5a2441e6e","excerpt":"UPS — Poor delivery process and difficult web and app navigation — Continues to get my address wrong.  Puts my apt # in the second address line.  Therefore my packages are continuously failed delivery then held at processing centre.  Then there’s the app and website which neither will allow me to correct or update my a","url":"https://apps.apple.com/ca/app/id336377331?see-all=reviews","role":"pain","weight":0.437675,"occurredAt":"2026-04-02T17:19:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.312625,"matchedPatterns":["product:UPS"],"statement":"UPS — Poor delivery process and difficult web and app navigation.","title":"UPS — Poor delivery process and difficult web and app navigation","body":"Continues to get my address wrong.  Puts my apt # in the second address line.  Therefore my packages are continuously failed delivery then held at processing centre.  Then there’s the app and website which neither will allow me to correct or update my address.","authorHash":"62dcdf068f101ea42184bfd6c619b2ea","rating":1,"offTopic":false},{"id":"1aa4b173-3e81-41c3-8382-47ac9ab621eb","excerpt":"Shipping Printer — Disgustingly disappointed! — I’ve been trying to connect to Bluetooth for 2 days with NO success.  My Bluetooth connecting to everything but this.  I can’t even scroll down to see what all connections are.  It’s definitely not connecting to printer though, going to return it.  Why keep it if I cannot","url":"https://apps.apple.com/us/app/id1581813420?see-all=reviews","role":"pain","weight":0.437675,"occurredAt":"2023-03-29T23:13:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.312625,"matchedPatterns":["product:Shipping Printer"],"statement":"Shipping Printer — Disgustingly disappointed!.","title":"Shipping Printer — Disgustingly disappointed!","body":"I’ve been trying to connect to Bluetooth for 2 days with NO success.  My Bluetooth connecting to everything but this.  I can’t even scroll down to see what all connections are.  It’s definitely not connecting to printer though, going to return it.  Why keep it if I cannot use it.","authorHash":"a9dcaf8670e32038e4f8c59e4cda9c99","rating":1,"offTopic":false},{"id":"23814e81-094c-4b59-b050-8a400a1915ea","excerpt":"USPS Mobile® — Still no parcel — The worst ever I want to rate this company half star but there is none","url":"https://apps.apple.com/gb/app/id339597578?see-all=reviews","role":"pain","weight":0.42936832,"occurredAt":"2021-02-22T11:15:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"feature_request","painScore":0.82,"sentiment":-1,"confidence":0.23591666,"matchedPatterns":["still_cannot","product:USPS Mobile"],"statement":"USPS Mobile® — Still no parcel.","title":"USPS Mobile® — Still no parcel","body":"The worst ever I want to rate this company half star but there is none","authorHash":"76bb18db3e4e52ea8b1050af29e5e91f","rating":1,"offTopic":true},{"id":"af2011c6-51fe-4e29-b4da-5f4a5c76ce42","excerpt":"RoadWarrior Route Planner — Unusable for a multi drop courier — Working in Kent UK the planner adds addresses in Nigeria and Montreal Canada.  New builds are not searchable & you constantly need to refer to handwritten notes to work out which drop it has sent you to. £14.99 a month is zero value. Deleted.","url":"https://apps.apple.com/gb/app/id959621658?see-all=reviews","role":"pain","weight":0.4144,"occurredAt":"2025-10-21T11:03:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.296,"matchedPatterns":["product:RoadWarrior Route Planner"],"statement":"RoadWarrior Route Planner — Unusable for a multi drop courier.","title":"RoadWarrior Route Planner — Unusable for a multi drop courier","body":"Working in Kent UK the planner adds addresses in Nigeria and Montreal Canada.  New builds are not searchable & you constantly need to refer to handwritten notes to work out which drop it has sent you to. £14.99 a month is zero value. Deleted.","authorHash":"de5cafdc78a276b4d112302bf0becd7b","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":132},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":1}],"total":133}}