{"data":{"items":[{"id":"03f14f3d-e481-457d-b30c-78e021475c00","excerpt":"Smart Receipts: Expenses & Tax — Ads often making app literally unusable — I don’t have a problem with the use of ads to support the development of this app. However, I’m often having to force quit the app when a full screen ad appears and does not go away on its own or allow some means of dismissing it. Even the “x” t","url":"https://apps.apple.com/us/app/id905698613?see-all=reviews","role":"pain","weight":0.6055,"occurredAt":"2025-07-07T14:37:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Expenses & receipts","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4325,"matchedPatterns":["product:Smart Receipts"],"statement":"Smart Receipts: Expenses & Tax — Ads often making app literally unusable.","title":"Smart Receipts: Expenses & Tax — Ads often making app literally unusable","body":"I don’t have a problem with the use of ads to support the development of this app. However, I’m often having to force quit the app when a full screen ad appears and does not go away on its own or allow some means of dismissing it. Even the “x” to close, or the “<Back” button are fake and launch the App Store for whatever app is being advertised.","authorHash":"681f8a58915fdf80ef7f83304d96ea36","rating":1,"offTopic":false},{"id":"5acb41fe-42ae-4b42-8344-ac546a0b127a","excerpt":"Smart Receipts: Expenses & Tax — Was OK - gone downhill! — Used paid version for a couple of years - hitherto loved it - but - a couple of months ago the app developed ads (in the paid for non ad version).  The ads are splash pages and occur on every opening of the app.  Emailed app support to be totally ignored.  Subs","url":"https://apps.apple.com/au/app/id905698613?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2025-08-28T15:13:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Expenses & receipts","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:Smart Receipts"],"statement":"Very disappointed with what was previously quite a usable app.","title":"Smart Receipts: Expenses & Tax — Was OK - gone downhill!","body":"Used paid version for a couple of years - hitherto loved it - but - a couple of months ago the app developed ads (in the paid for non ad version).  The ads are splash pages and occur on every opening of the app.  Emailed app support to be totally ignored.  Subscription cancelled and alternative app bought.  Very disappointed with what was previously quite a usable app.\n\nADDENDUM - reference the developer response to review above.  I DID email support and you did NOT respond.\n\n.","authorHash":"0039a2a9fbd39b4e9152ea5a7a61fafc","rating":1,"offTopic":false},{"id":"c52f4079-61ee-4bd9-8fd3-ce85c5ee6276","excerpt":"Smart Receipts: Expenses & Tax — It was great until I updated the app — I had been using this app for all my receipts for 4 years and then I made the mistake of updating the app. Within seconds all the data from 4 years was deleted for no reason. There appears to be no way to retrieve the data and I have been trying to","url":"https://apps.apple.com/au/app/id905698613?see-all=reviews","role":"request","weight":0.38,"occurredAt":"2025-10-22T05:50:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Expenses & receipts","intent":"other","painScore":0,"sentiment":0.14285715,"confidence":0.38,"matchedPatterns":["product:Smart Receipts"],"statement":"Within seconds all the data from 4 years was deleted for no reason.","title":"Smart Receipts: Expenses & Tax — It was great until I updated the app","body":"I had been using this app for all my receipts for 4 years and then I made the mistake of updating the app. Within seconds all the data from 4 years was deleted for no reason. There appears to be no way to retrieve the data and I have been trying to contact the developers but without any response. I would appreciate a quick response if possible via this review.","authorHash":"2a08a3c055e307a4d9e01a7a729e9ec2","rating":1,"offTopic":true},{"id":"a1a57016-9bef-4aff-9109-00c7ee92beea","excerpt":"Smart Receipts: Expenses & Tax — Used to be great — I bought the premium version last year (which was around $30) and now they have new premium versions. So all I spent on has essentially gone out in the window as I have ads on my app again. Happy to update my review if the issue is resolved.","url":"https://apps.apple.com/us/app/id905698613?see-all=reviews","role":"request","weight":0.29818887,"occurredAt":"2025-01-31T21:41:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Expenses & receipts","intent":"other","painScore":0.044444446,"sentiment":-0.11111111,"confidence":0.2855,"matchedPatterns":["product:Smart Receipts"],"statement":"So all I spent on has essentially gone out in the window as I have ads on my app again.","title":"Smart Receipts: Expenses & Tax — Used to be great","body":"I bought the premium version last year (which was around $30) and now they have new premium versions. So all I spent on has essentially gone out in the window as I have ads on my app again. Happy to update my review if the issue is resolved.","authorHash":"e96f071ae8dd9f815d84e4a17f0edad7","rating":2,"offTopic":false},{"id":"25a0f41b-9abc-44bb-ba45-0c1c7377c95f","excerpt":"Smart Receipts: Expenses & Tax — Stopped working no support — I used the free app for about 12 months & loved it. Then in October ‘24 I updated to the $99 subscription & it’s been hopeless. Seem to have lost 5 months of work receipts.  Reached out for support but it’s been really inadequate.","url":"https://apps.apple.com/au/app/id905698613?see-all=reviews","role":"request","weight":0.28375,"occurredAt":"2025-04-13T03:57:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Expenses & receipts","intent":"other","painScore":0,"sentiment":0.25,"confidence":0.28375,"matchedPatterns":["product:Smart Receipts"],"statement":"Seem to have lost 5 months of work receipts.","title":"Smart Receipts: Expenses & Tax — Stopped working no support","body":"I used the free app for about 12 months & loved it. Then in October ‘24 I updated to the $99 subscription & it’s been hopeless. Seem to have lost 5 months of work receipts.  Reached out for support but it’s been really inadequate.","authorHash":"2410065dc0034cf68486d43e481faa51","rating":2,"offTopic":false},{"id":"9c1499bf-5fc4-4143-b99e-0d245f15a866","excerpt":"Smart Receipts: Expenses & Tax — Sort the ads — Sick of the ads you cannot shut down without going right back out and back in","url":"https://apps.apple.com/au/app/id905698613?see-all=reviews","role":"pain","weight":0.1939,"occurredAt":"2022-03-29T00:46:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Expenses & receipts","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1385,"matchedPatterns":["product:Smart Receipts"],"statement":"Sick of the ads you cannot shut down without going right back out and back in","title":"Smart Receipts: Expenses & Tax — Sort the ads","body":"Sick of the ads you cannot shut down without going right back out and back in","authorHash":"0d2f69279978095c305d264b74d0197b","rating":2,"offTopic":false},{"id":"fde49cbb-2a77-428a-8f26-c976383cf31d","excerpt":"Smart Receipts: Expenses & Tax — Good app but has ads even when subscribed — Ads for paying customers is poor form","url":"https://apps.apple.com/au/app/id905698613?see-all=reviews","role":"pain","weight":0.15663269,"occurredAt":"2022-02-24T10:00:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Expenses & receipts","intent":"other","painScore":0.21538462,"sentiment":-0.53846157,"confidence":0.128875,"matchedPatterns":["product:Smart Receipts"],"statement":"Ads for paying customers is poor form","title":"Smart Receipts: Expenses & Tax — Good app but has ads even when subscribed","body":"Ads for paying customers is poor form","authorHash":"20b59bbbe99511afdf4cbe0a68df92d0","rating":2,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}