{"data":{"items":[{"id":"30964945-3223-4bee-9570-e53c5c591aa2","excerpt":"MyBlock: Tax Docs & Refund — Waste of time — Waste of time to download, you have to go to a website anyway, then put in all the same info to finish your return, may as well do it there. It gets ridiculous have to put the same information in multiple times. To top it off, they have your email, photos of your id, and a s","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.9188334,"occurredAt":"2026-03-28T20:52:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["waste_of_time","product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Waste of time.","title":"MyBlock: Tax Docs & Refund — Waste of time","body":"Waste of time to download, you have to go to a website anyway, then put in all the same info to finish your return, may as well do it there. It gets ridiculous have to put the same information in multiple times. To top it off, they have your email, photos of your id, and a selfie…be prepared to have your identity sold and be dominated with unwanted emails plus the hackers stealing all that information.","authorHash":"ff66f2bc0bc6fe924d0b021ef2c8951c","rating":1,"offTopic":false},{"id":"06fef082-83fe-4c1f-ad1d-b4e7b702bcef","excerpt":"MyBlock: Tax Docs & Refund — Tech support is terrible! — There is a system glitch that would increase my tax liability by several thousand dollars if I didn’t catch it.  Three chats and a phone call later no one is able to help, they just tell you to delete your entries and start over, which does not resolve the issue.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.81159085,"occurredAt":"2026-02-25T18:09:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.42491665,"matchedPatterns":["terrible","product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Tech support is terrible!.","title":"MyBlock: Tax Docs & Refund — Tech support is terrible!","body":"There is a system glitch that would increase my tax liability by several thousand dollars if I didn’t catch it.  Three chats and a phone call later no one is able to help, they just tell you to delete your entries and start over, which does not resolve the issue.","authorHash":"a2fc7aff903ab1408978e39c076c2b9d","rating":1,"offTopic":false},{"id":"20a38d52-28b3-4ce9-a89b-f5af2f786c89","excerpt":"MyBlock: Tax Docs & Refund — Waste of time — I never was in love with this product. I kept using it because it had previous years tax info stored. This year, I clicked one box wrong and was informed that I would need to re-enter everything. I am done with this company.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.70515835,"occurredAt":"2026-03-31T16:16:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.38116667,"matchedPatterns":["waste_of_time","product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Waste of time.","title":"MyBlock: Tax Docs & Refund — Waste of time","body":"I never was in love with this product. I kept using it because it had previous years tax info stored. This year, I clicked one box wrong and was informed that I would need to re-enter everything. I am done with this company.","authorHash":"90adb34184ecdcd671b7f9c70ed29c0b","rating":1,"offTopic":true},{"id":"f6f6f340-5945-45a8-8c1f-6988e6b5cf69","excerpt":"MyBlock: Tax Docs & Refund — Filed taxes via app - problematic — There were links for more information that were not clickable. Not the most inconvenient thing to ever happen, but certainly a nuisance. Finished filing from laptop. Now that taxes are filed, in go to app to check status and THOSE buttons are not clickabl","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.48099998,"occurredAt":"2026-02-08T15:58:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.36075,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Filed taxes via app - problematic.","title":"MyBlock: Tax Docs & Refund — Filed taxes via app - problematic","body":"There were links for more information that were not clickable. Not the most inconvenient thing to ever happen, but certainly a nuisance. Finished filing from laptop. Now that taxes are filed, in go to app to check status and THOSE buttons are not clickable. That’s very inconvenient. Fix your app. It’s tax season.","authorHash":"6e948af5aa77950c42eb03c47f39bdca","rating":1,"offTopic":false},{"id":"91de0f3a-1b1b-49d4-97a1-ebe217f96ce8","excerpt":"MyBlock: Tax Docs & Refund — Broken links — The app is decent but every green link does absolutely nothing when you click it. It has made my tax experience significantly longer than it needed to be because I have to go out of my way to go research what something means instead of just simply clicking the link that is su","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.4712,"occurredAt":"2026-03-30T16:45:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.24,"sentiment":-0.6,"confidence":0.38,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Broken links.","title":"MyBlock: Tax Docs & Refund — Broken links","body":"The app is decent but every green link does absolutely nothing when you click it. It has made my tax experience significantly longer than it needed to be because I have to go out of my way to go research what something means instead of just simply clicking the link that is supposed to help but doesn’t even open a page. It also forced me to pay $100 to review my investment forms but allowed me to upload them before the paywall. And every time I fixed something after doing my own research on how to fill out the investment forms, it made me go through the credits and penalties spiel about finding them after I already did it.  This is going to be my last year using this app. I don’t recommend","authorHash":"9c6f342f1bec2595fc55c6d398e962c1","rating":2,"offTopic":false},{"id":"91587688-6dee-4fba-8348-78d45033f7e9","excerpt":"MyBlock: Tax Docs & Refund — Doesn’t fully work… — None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.4497,"occurredAt":"2026-05-04T16:47:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.37475,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Doesn’t fully work….","title":"MyBlock: Tax Docs & Refund — Doesn’t fully work…","body":"None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download any paperwork. It filed successfully, so 3 stars. But it doesn’t work 100%","authorHash":"b61bbab4d26fdf17b57809c0e99c91fb","rating":3,"offTopic":false},{"id":"2463e9ca-4656-4f5e-9606-0998a5ef4ded","excerpt":"MyBlock: Tax Docs & Refund — Deceptive behaviour — You spend hours filling the forms and then they log you out and demand biometrics for you to access your forms. Phone, email, and any identifiable information is not enough. They also share your data with Google and Meta as per their privacy policy","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.40704998,"occurredAt":"2026-04-15T03:50:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.29075,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Deceptive behaviour.","title":"MyBlock: Tax Docs & Refund — Deceptive behaviour","body":"You spend hours filling the forms and then they log you out and demand biometrics for you to access your forms. Phone, email, and any identifiable information is not enough. They also share your data with Google and Meta as per their privacy policy","authorHash":"b87865ef3b536ebcd75f8ed6d6b17662","rating":1,"offTopic":true},{"id":"0481c735-aa5e-413b-8bdd-bb1656b88537","excerpt":"MyBlock: Tax Docs & Refund — Garbage — I’ve used this app and service for baby years and this newest showing is straight up garbage. The interface is unintuitive. I had simple question and was passed off to 3 people who didn’t know squat.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.30998382,"occurredAt":"2026-03-23T02:27:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.30588236,"sentiment":-0.7647059,"confidence":0.237375,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Garbage.","title":"MyBlock: Tax Docs & Refund — Garbage","body":"I’ve used this app and service for baby years and this newest showing is straight up garbage. The interface is unintuitive. I had simple question and was passed off to 3 people who didn’t know squat.","authorHash":"1dd984f383f9200028351d814a27901a","rating":1,"offTopic":false},{"id":"1b507b60-8873-4b57-913a-210536022a1a","excerpt":"MyBlock: Tax Docs & Refund — Not mobile friendly — Constantly signs out. Web version is loaded into the mobile app. Not truly mobile app. Have to constantly reenter information. I gave up","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.2943,"occurredAt":"2026-02-24T00:31:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.24525,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Not mobile friendly.","title":"MyBlock: Tax Docs & Refund — Not mobile friendly","body":"Constantly signs out. Web version is loaded into the mobile app. Not truly mobile app. Have to constantly reenter information. I gave up","authorHash":"3ecc4a4a8a0b6d739e37ccbaf88a8c20","rating":1,"offTopic":false},{"id":"fec8afdf-bb6b-40b5-b011-d211797c92f0","excerpt":"MyBlock: Tax Docs & Refund — Garbage — I want to edit my tax return before submitting it but the app doesn’t let you do that.  It makes you complete their steps in their dumbed-down little process.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.280875,"occurredAt":"2026-02-13T18:53:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.200625,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Garbage.","title":"MyBlock: Tax Docs & Refund — Garbage","body":"I want to edit my tax return before submitting it but the app doesn’t let you do that.  It makes you complete their steps in their dumbed-down little process.","authorHash":"4fdf1c215ded13007333d71e0a9024af","rating":1,"offTopic":false},{"id":"72462756-60c7-4ef4-9a85-a9c7701099a7","excerpt":"MyBlock: Tax Docs & Refund — Switch to turbo tax — Dont stress yourself out trying to use this buggy app, just switch to turbo tax their app never has any of the problems this one does","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.266175,"occurredAt":"2026-02-22T01:00:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.190125,"matchedPatterns":["product:MyBlock"],"statement":"Dont stress yourself out trying to use this buggy app, just switch to turbo tax their app never has any of the problems this one does","title":"MyBlock: Tax Docs & Refund — Switch to turbo tax","body":"Dont stress yourself out trying to use this buggy app, just switch to turbo tax their app never has any of the problems this one does","authorHash":"9ed0d0e2a83c989fade855e8e2209602","rating":1,"offTopic":true},{"id":"94b903d3-3d62-4632-8e19-fad95d673568","excerpt":"MyBlock: Tax Docs & Refund — Terrible. — Glitches and didn’t respond to option selections. The same is true across different devices. Will delete the app.","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.229425,"occurredAt":"2026-03-08T23:18:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.163875,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Terrible..","title":"MyBlock: Tax Docs & Refund — Terrible.","body":"Glitches and didn’t respond to option selections. The same is true across different devices. Will delete the app.","authorHash":"8fe70da29bc8854780e1cffc668e9126","rating":1,"offTopic":false},{"id":"2dab5072-6b67-4ae6-a30d-6927009da7ce","excerpt":"MyBlock: Tax Docs & Refund — All the links for more info don't work — As others have complained you click \"what is this?\" And nothing happens. Not useful. Will try turbotax app","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.21975,"occurredAt":"2026-04-10T05:49:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.183125,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — All the links for more info don't work.","title":"MyBlock: Tax Docs & Refund — All the links for more info don't work","body":"As others have complained you click \"what is this?\" And nothing happens. Not useful. Will try turbotax app","authorHash":"fda698d6e783c412d4f7e099984b6891","rating":2,"offTopic":false},{"id":"75cf2771-b000-48e5-86d3-25e389c8d909","excerpt":"MyBlock: Tax Docs & Refund — Noncompliant — We does it freeze every single time I try to click on a link the find info? Why why why","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.1725,"occurredAt":"2026-04-13T10:24:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.14375,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Noncompliant.","title":"MyBlock: Tax Docs & Refund — Noncompliant","body":"We does it freeze every single time I try to click on a link the find info? Why why why","authorHash":"5fab7e746acf14eb2722fe1c9ac60ee5","rating":1,"offTopic":false},{"id":"22f03990-7e45-4828-88ed-31eca15715b2","excerpt":"MyBlock: Tax Docs & Refund — Horrible — App gets worse every year","url":"https://apps.apple.com/us/app/id490111274?see-all=reviews","role":"pain","weight":0.14787304,"occurredAt":"2026-02-13T21:12:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1056236,"matchedPatterns":["product:MyBlock"],"statement":"MyBlock: Tax Docs & Refund — Horrible.","title":"MyBlock: Tax Docs & Refund — Horrible","body":"App gets worse every year","authorHash":"9747c3c8832881299bd7b399f0201eec","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":15}],"total":15}}