{"data":{"items":[{"id":"5881eb3f-9f35-4572-a55c-b5116852344f","excerpt":"Squarespace: Run your business — Can’t open any pages to edit — Crashes constantly, won’t let me open the pages on the website. I finally got in recently but it then wouldn’t let me save any changes after hours of work. Going directly to The website is great but the app is absolutely useless, had it for a few years now","url":"https://apps.apple.com/gb/app/id1361797894?see-all=reviews","role":"pain","weight":0.8310384,"occurredAt":"2025-05-02T15:09:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Website builders","intent":"problem_report","painScore":0.7217647,"sentiment":-0.5294118,"confidence":0.48266667,"matchedPatterns":["terrible","product:Squarespace"],"statement":"Going directly to The website is great but the app is absolutely useless, had it for a few years now in hope that the update will improve it but it’s only got worse.","title":"Squarespace: Run your business — Can’t open any pages to edit","body":"Crashes constantly, won’t let me open the pages on the website. I finally got in recently but it then wouldn’t let me save any changes after hours of work. Going directly to The website is great but the app is absolutely useless, had it for a few years now in hope that the update will improve it but it’s only got worse.","authorHash":"863166f601d7f95a1617b095f262b634","rating":1,"offTopic":false},{"id":"85ca1b9a-9b4f-4507-a34a-1d5631857860","excerpt":"Squarespace: Run your business — Doesn’t work anymore. — It was working fine and then one day it just stopped. Nonstop errors, orders won’t refresh. Super frustrating. No point in even having the app anymore.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.6162483,"occurredAt":"2023-09-10T22:18:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.32779166,"matchedPatterns":["frustrating","product:Squarespace"],"statement":"Super frustrating.","title":"Squarespace: Run your business — Doesn’t work anymore.","body":"It was working fine and then one day it just stopped. Nonstop errors, orders won’t refresh. Super frustrating. No point in even having the app anymore.","authorHash":"c8ac47aa455d6d6b50d1beccd081235d","rating":1,"offTopic":false},{"id":"4a32d807-1e97-49ef-8d47-14d9f463242e","excerpt":"Squarespace: Run your business — Error loading — Since using this app, every page has displayed an error loading message. My account was recently compromised as well. The app has not been useful for managing business.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.2774,"occurredAt":"2023-12-26T15:59:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.219,"matchedPatterns":["product:Squarespace"],"statement":"Squarespace: Run your business — Error loading.","title":"Squarespace: Run your business — Error loading","body":"Since using this app, every page has displayed an error loading message. My account was recently compromised as well. The app has not been useful for managing business.","authorHash":"b5da2a4839a94cbb77be2f49fa939a10","rating":1,"offTopic":false},{"id":"962b552f-2dd5-4f32-bec9-199c60b3d9ef","excerpt":"Squarespace: Run your business — Crashes — I get stuck in a reload loop if I tap settings, judging by recent reviews it looks like I’m not the only one having a horrible experience","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.261275,"occurredAt":"2023-12-08T02:12:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.186625,"matchedPatterns":["product:Squarespace"],"statement":"I get stuck in a reload loop if I tap settings, judging by recent reviews it looks like I’m not the only one having a horrible experience","title":"Squarespace: Run your business — Crashes","body":"I get stuck in a reload loop if I tap settings, judging by recent reviews it looks like I’m not the only one having a horrible experience","authorHash":"190a197eb0b99d998b705c49fd6ed9cd","rating":1,"offTopic":false},{"id":"97af2627-6de6-4af8-bebf-0dbf1c45bea0","excerpt":"Squarespace: Run your business — Nothing is working right now. — All I’m getting is error message, error, message, error message, and there’s no explanation as to what’s going on. Loved the app before but not so sure now.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"request","weight":0.23059091,"occurredAt":"2023-09-07T06:45:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"other","painScore":0.036363635,"sentiment":-0.09090909,"confidence":0.2225,"matchedPatterns":["product:Squarespace"],"statement":"All I’m getting is error message, error, message, error message, and there’s no explanation as to what’s going on.","title":"Squarespace: Run your business — Nothing is working right now.","body":"All I’m getting is error message, error, message, error message, and there’s no explanation as to what’s going on. Loved the app before but not so sure now.","authorHash":"7e33c4b6e7c626c691fc2bddc53f1eea","rating":1,"offTopic":false},{"id":"0301ce60-0136-4838-b89d-ce93dac07a51","excerpt":"Squarespace: Run your business — Update? — This app crashes all the time now. Opening a page, boom - crash. It didn’t use to do that.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.2037,"occurredAt":"2026-05-27T23:46:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1455,"matchedPatterns":["product:Squarespace"],"statement":"This app crashes all the time now.","title":"Squarespace: Run your business — Update?","body":"This app crashes all the time now. Opening a page, boom - crash. It didn’t use to do that.","authorHash":"4b368cbae1b9076210f74c0cf1218441","rating":3,"offTopic":false},{"id":"4c9e4c94-241f-4dd6-b7da-7368c8caaa02","excerpt":"Squarespace: Run your business — Crashes — The app tends to crash when you are trying to make necessary changes","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.17675,"occurredAt":"2023-10-27T10:46:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.12625,"matchedPatterns":["product:Squarespace"],"statement":"Squarespace: Run your business — Crashes.","title":"Squarespace: Run your business — Crashes","body":"The app tends to crash when you are trying to make necessary changes","authorHash":"ea899c43b3141df3de661f8fb5e11da4","rating":3,"offTopic":false},{"id":"b2e232b8-9a6a-4b99-b9bb-66ea64dee167","excerpt":"Squarespace: Run your business — Unusable — App crashes every time you try to log in. Hasn’t worked in months.","url":"https://apps.apple.com/us/app/id1361797894?see-all=reviews","role":"pain","weight":0.17552501,"occurredAt":"2023-12-06T21:33:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Website builders","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.125375,"matchedPatterns":["product:Squarespace"],"statement":"Squarespace: Run your business — Unusable.","title":"Squarespace: Run your business — Unusable","body":"App crashes every time you try to log in. Hasn’t worked in months.","authorHash":"04facac4f9eaf69f08d5d1c265cdbe9f","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":8}],"total":8}}