{"data":{"items":[{"id":"f7256b85-6d49-4e41-938d-97859221d6ff","excerpt":"Buildertrend — Terrible UI from a clients perspective. — I have no idea how to find what I’m actually looking. Itemized Invoices are hard to find, I can’t review old change orders, I can’t see a breakdown of work that that’s already been performed against upcoming work. It takes at least 3 to 5 taps to get anywhere and","url":"https://apps.apple.com/us/app/id504370616?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-06-16T11:55:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Buildertrend"],"statement":"Half the time I end up just getting frustrated and going to the website.","title":"Buildertrend — Terrible UI from a clients perspective.","body":"I have no idea how to find what I’m actually looking. Itemized Invoices are hard to find, I can’t review old change orders, I can’t see a breakdown of work that that’s already been performed against upcoming work. It takes at least 3 to 5 taps to get anywhere and figure out what to find. Half the time I end up just getting frustrated and going to the website.","offTopic":false},{"id":"a7f3afff-cce5-43e4-9c45-4f1005fed928","excerpt":"Buildertrend — Overwhelming and Frustrating to Navigate — Worst part of the build process this app is. Hard to make sense of the information if you can find what you’re looking for at all. Have complained to my builder, DiYanni, but they’ve drank the koolaid and won’t listen. Horrible too from a customer standpoint.","url":"https://apps.apple.com/us/app/id504370616?see-all=reviews","role":"pain","weight":0.7955533,"occurredAt":"2026-08-27T21:05:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.42316666,"matchedPatterns":["frustrating","product:Buildertrend"],"statement":"Buildertrend — Overwhelming and Frustrating to Navigate.","title":"Buildertrend — Overwhelming and Frustrating to Navigate","body":"Worst part of the build process this app is. Hard to make sense of the information if you can find what you’re looking for at all. Have complained to my builder, DiYanni, but they’ve drank the koolaid and won’t listen. Horrible too from a customer standpoint.","offTopic":false},{"id":"8b85d085-3df0-48ec-94fb-fbe96fd5909e","excerpt":"Buildertrend — 2+ years in, i'm done — Mostly useless features for our 25 year old construction company, daily log seems to be only thing that gets used. Essentially a glorified time clock that also lets you track your employees location with a 'geofence' which is just a soul sucking experience for the team. \nWe all ha","url":"https://apps.apple.com/us/app/id504370616?see-all=reviews","role":"pain","weight":0.53987306,"occurredAt":"2025-08-11T21:18:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3856236,"matchedPatterns":["product:Buildertrend"],"statement":"Mostly useless features for our 25 year old construction company, daily log seems to be only thing that gets used.","title":"Buildertrend — 2+ years in, i'm done","body":"Mostly useless features for our 25 year old construction company, daily log seems to be only thing that gets used. Essentially a glorified time clock that also lets you track your employees location with a 'geofence' which is just a soul sucking experience for the team. \nWe all hate using this app at the company, surely there is something better","offTopic":false},{"id":"c468fb51-46c6-4cf1-8c06-db22eaa02f41","excerpt":"Buildertrend — Terrible — What’s started out as a semi useful software option for builders has turned into as waste of money. Continued “updates” only make the software more useless all in an effort to make it prettier. Actual problems are ignored and non existent problems are “fixed.”","url":"https://apps.apple.com/us/app/id504370616?see-all=reviews","role":"pain","weight":0.391125,"occurredAt":"2026-07-06T19:00:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.279375,"matchedPatterns":["product:Buildertrend"],"statement":"Buildertrend — Terrible.","title":"Buildertrend — Terrible","body":"What’s started out as a semi useful software option for builders has turned into as waste of money. Continued “updates” only make the software more useless all in an effort to make it prettier. Actual problems are ignored and non existent problems are “fixed.”","offTopic":false},{"id":"1285712f-c7dd-4f87-a994-f7fbba3b2f14","excerpt":"Buildertrend — Used to be good, now garbage — Support is not what it used to be and platform has not kept up with newer more advanced and stable platforms. They wound have been better off keeping CoConstruct and migrating customers to it instead.","url":"https://apps.apple.com/us/app/id504370616?see-all=reviews","role":"pain","weight":0.27695835,"occurredAt":"2026-07-14T16:27:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.244375,"matchedPatterns":["product:Buildertrend"],"statement":"Buildertrend — Used to be good, now garbage.","title":"Buildertrend — Used to be good, now garbage","body":"Support is not what it used to be and platform has not kept up with newer more advanced and stable platforms. They wound have been better off keeping CoConstruct and migrating customers to it instead.","offTopic":false},{"id":"e257eb38-5699-486d-a9b0-58bdd89c2a99","excerpt":"Buildertrend — Useless — Keeps logging you out. Constantly updating, clunky, not intuitive. Freezes a lot. Great idea, poorly executed. Contractor and I just use email again now instead","url":"https://apps.apple.com/us/app/id504370616?see-all=reviews","role":"request","weight":0.23360072,"occurredAt":"2026-04-15T17:09:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.10909091,"sentiment":-0.27272728,"confidence":0.2106236,"matchedPatterns":["product:Buildertrend"],"statement":"Buildertrend — Useless.","title":"Buildertrend — Useless","body":"Keeps logging you out. Constantly updating, clunky, not intuitive. Freezes a lot. Great idea, poorly executed. Contractor and I just use email again now instead","offTopic":false},{"id":"c2bcce9b-5610-4c83-b2ea-42b1677f7940","excerpt":"Buildertrend — Useless — Literally the most useless, glitch filled app I have ever used. So disappointing that our company uses this app. Not user friendly.","url":"https://apps.apple.com/us/app/id504370616?see-all=reviews","role":"pain","weight":0.231875,"occurredAt":"2026-09-25T01:53:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.165625,"matchedPatterns":["product:Buildertrend"],"statement":"Buildertrend — Useless.","title":"Buildertrend — Useless","body":"Literally the most useless, glitch filled app I have ever used. So disappointing that our company uses this app. Not user friendly.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}