{"data":{"items":[{"id":"3f7999fe-2c71-4c37-b3ab-9285309e2018","excerpt":"LastPass Password Manager — Why bother? — I have to re-enter my master password EVERY TIME I open a password protected app (bank, dr, e-commerce, etc) so lots of wasted time and ZERO convenience. Biometric options are selected but aren’t being used. I will start looking for a more user friendly option","url":"https://apps.apple.com/us/app/id324613447?see-all=reviews","role":"demand","weight":0.5685911,"occurredAt":"2025-08-07T20:59:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"tool_discovery","painScore":0.38666666,"sentiment":-0.6666667,"confidence":0.41004166,"matchedPatterns":["looking_for","product:LastPass Password Manager"],"statement":"I will start looking for a more user friendly option","title":"LastPass Password Manager — Why bother?","body":"I have to re-enter my master password EVERY TIME I open a password protected app (bank, dr, e-commerce, etc) so lots of wasted time and ZERO convenience. Biometric options are selected but aren’t being used. I will start looking for a more user friendly option","offTopic":false},{"id":"d4883af7-4db5-4ae3-b97f-63531a21e86b","excerpt":"LastPass Password Manager — it used to be decent. It has continually gotten worse. It rarely auto fills now and if It does it's only after I have to put in the master password. If I have to enter the master password 7 times in 1 hour on the same device then you have made my life harder not easier. I would recommend usi","url":"https://play.google.com/store/apps/details?id=com.lastpass.lpandroid&hl=en","role":"request","weight":0.5236475,"occurredAt":"2026-08-16T00:23:14.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"recommendation_request","painScore":0.06,"sentiment":0.5,"confidence":0.49400708,"matchedPatterns":["recommend","product:LastPass Password Manager"],"statement":"I would recommend using another app.","title":"LastPass Password Manager","body":"it used to be decent. It has continually gotten worse. It rarely auto fills now and if It does it's only after I have to put in the master password. If I have to enter the master password 7 times in 1 hour on the same device then you have made my life harder not easier. I would recommend using another app.","offTopic":false},{"id":"2aee60cd-d581-42d1-89b5-d5c8d9ac4620","excerpt":"LastPass Password Manager — Upset — I have had my last pass what seems like forever at least 5 10 15 years\nIf I have a problem, logging in it’s a huge problem… getting back in is horrific and I’m sick and tired of trying to deal with it","url":"https://apps.apple.com/us/app/id324613447?see-all=reviews","role":"pain","weight":0.329875,"occurredAt":"2026-08-02T12:53:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.235625,"matchedPatterns":["product:LastPass Password Manager"],"statement":"I have had my last pass what seems like forever at least 5 10 15 years If I have a problem, logging in it’s a huge problem… getting back in is horrific and I’m sick and tired of trying to deal with it","title":"LastPass Password Manager — Upset","body":"I have had my last pass what seems like forever at least 5 10 15 years\nIf I have a problem, logging in it’s a huge problem… getting back in is horrific and I’m sick and tired of trying to deal with it","offTopic":false},{"id":"235b740b-daf6-4dc9-a8fa-60adc20734e3","excerpt":"LastPass Password Manager — LastPass used to be great, but now it often glitches right when I need it most. It used to save me time. More recently, it has cost me hours of tedious work to access super important information, and if you get locked out of your account, there is no way to get in touch with a human for supp","url":"https://play.google.com/store/apps/details?id=com.lastpass.lpandroid&hl=en","role":"pain","weight":0.5070987,"occurredAt":"2026-07-24T19:50:17.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"other","painScore":0.18666667,"sentiment":-0.46666667,"confidence":0.42733034,"matchedPatterns":["product:LastPass Password Manager"],"statement":"More recently, it has cost me hours of tedious work to access super important information, and if you get locked out of your account, there is no way to get in touch with a human for support.","title":"LastPass Password Manager","body":"LastPass used to be great, but now it often glitches right when I need it most. It used to save me time. More recently, it has cost me hours of tedious work to access super important information, and if you get locked out of your account, there is no way to get in touch with a human for support. I will be switching apps. Have already started the process.","offTopic":false},{"id":"06bf607a-997c-4406-af4f-cffe2594a3f2","excerpt":"LastPass Password Manager — Clunky — I have used lot for years and it is time to switch. Too much trouble and no real time customer support.","url":"https://apps.apple.com/us/app/id324613447?see-all=reviews","role":"pain","weight":0.19205834,"occurredAt":"2025-07-15T22:31:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.151625,"matchedPatterns":["product:LastPass Password Manager"],"statement":"LastPass Password Manager — Clunky.","title":"LastPass Password Manager — Clunky","body":"I have used lot for years and it is time to switch. Too much trouble and no real time customer support.","offTopic":false},{"id":"abd4b28b-d041-44c4-ac80-045ccb29411a","excerpt":"LastPass Password Manager — Difficult/ unwieldy — Extremely hard yo use, not intuitive waste of money","url":"https://apps.apple.com/us/app/id324613447?see-all=reviews","role":"request","weight":0.12272222,"occurredAt":"2025-08-03T21:51:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.044444446,"sentiment":-0.11111111,"confidence":0.1175,"matchedPatterns":["product:LastPass Password Manager"],"statement":"Extremely hard yo use, not intuitive waste of money","title":"LastPass Password Manager — Difficult/ unwieldy","body":"Extremely hard yo use, not intuitive waste of money","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":4},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":2}],"total":6}}