{"data":{"items":[{"id":"efbd06a9-9c0f-484a-b600-d5d08e8c829c","excerpt":"Slack — Really frustrating to use — Unfortunately I have to use this for work.\nI used to use the call function a lot, I suppose Slack don’t want people to use the app that way so they have changed calls to ‘huddles’. Now when you call some one you can’t see it ring. It the adds you to a ‘huddle’ which is an empty line ","url":"https://apps.apple.com/gb/app/id618783545?see-all=reviews","role":"pain","weight":0.78473336,"occurredAt":"2023-02-03T09:48:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Team chat","intent":"problem_report","painScore":0.58,"sentiment":-0.25,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Slack"],"statement":"Slack — Really frustrating to use.","title":"Slack — Really frustrating to use","body":"Unfortunately I have to use this for work.\nI used to use the call function a lot, I suppose Slack don’t want people to use the app that way so they have changed calls to ‘huddles’. Now when you call some one you can’t see it ring. It the adds you to a ‘huddle’ which is an empty line then sends you sarcastic messages like ‘you are the only one in the huddle enjoy the tranquility’ when you hang up another sarcastic message appears ‘hoping you had a productive session’ while you were the only one on the call. If you do have a call and the other person hangs up it plays smooth jazz rather than ending the call! You can turn the jazz off but then it just leaves you on the call on your own. What possible reason would anyone have to sit on a call on their own??? So aggravating I’m switching to What’s App for as many of my work needs as possible.","authorHash":"2e9c601be641e9bcf6780ad57b9a20b0","rating":1,"offTopic":false},{"id":"c8ce8cee-a0cf-4061-bfbe-691996d09c0d","excerpt":"Slack — Very poor — Slack used to be ok, but it’s now bad. The app is slow to update, so it still displays unread notifications for items that have already been read on desktop. \n\nAs for huddles, don’t even get me started. I’m guessing a junior in the product team (or someone from marketing) said “I know let’s take out","url":"https://apps.apple.com/gb/app/id618783545?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2023-02-26T20:03:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Team chat","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Slack"],"statement":"Slack — Very poor.","title":"Slack — Very poor","body":"Slack used to be ok, but it’s now bad. The app is slow to update, so it still displays unread notifications for items that have already been read on desktop. \n\nAs for huddles, don’t even get me started. I’m guessing a junior in the product team (or someone from marketing) said “I know let’s take out the call button and replace it with a really fiddly huddle”. They are fiddly to open and to even know whether you’ve left with the stupid toggle. What were you thinking? I just want to press the call button and call someone!!","authorHash":"34782c3c84fb35791452f8d4e6850217","rating":1,"offTopic":false},{"id":"bd8ceb7b-a7f5-4135-acd0-b09f6fb004a3","excerpt":"Slack — Trashy Service — Clearly an AI platform because it doesn’t work. This is probably the worst workplace app I’ve used. Rarely send me notifications at the right time. Replying in thread is one of the most painful ways to keep track of a conversation. Browser version it awful and fails to load on the regular. If I","url":"https://apps.apple.com/us/app/id618783545?see-all=reviews","role":"pain","weight":0.47687498,"occurredAt":"2026-08-24T17:54:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Team chat","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.340625,"matchedPatterns":["product:Slack"],"statement":"This is probably the worst workplace app I’ve used.","title":"Slack — Trashy Service","body":"Clearly an AI platform because it doesn’t work. This is probably the worst workplace app I’ve used. Rarely send me notifications at the right time. Replying in thread is one of the most painful ways to keep track of a conversation. Browser version it awful and fails to load on the regular. If I could ban Slack in the US, I would.","authorHash":"1ca8f17632f4c00333f0d51ababc9d51","rating":1,"offTopic":false},{"id":"eac91748-5c86-4701-a870-bf259be96cff","excerpt":"Slack — Frustrating — How is it that a work app can be so hard to work with?","url":"https://apps.apple.com/au/app/id618783545?see-all=reviews","role":"pain","weight":0.38495556,"occurredAt":"2026-10-16T01:12:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Team chat","intent":"problem_report","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.21229167,"matchedPatterns":["frustrating","product:Slack"],"statement":"Slack — Frustrating.","title":"Slack — Frustrating","body":"How is it that a work app can be so hard to work with?","authorHash":"04536242edcf16ec18105c22477219c4","rating":2,"offTopic":false},{"id":"54628167-8443-4589-a10c-91d49716bc35","excerpt":"Slack — Worst chat program of the century — Slow, annoying slackbot","url":"https://apps.apple.com/au/app/id618783545?see-all=reviews","role":"pain","weight":0.38430333,"occurredAt":"2017-11-13T21:00:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Team chat","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.20441666,"matchedPatterns":["frustrating","product:Slack"],"statement":"Slow, annoying slackbot","title":"Slack — Worst chat program of the century","body":"Slow, annoying slackbot","authorHash":"3f0cb22a6b332c385f006c44f4805c2e","rating":1,"offTopic":false},{"id":"69edeb97-0d53-49c6-84ed-c155891cde91","excerpt":"Slack — A hinderance for my business — I really cannot understand how a piece of software can be so cumbersome and unproductive. Do the Slack creators use it? Don’t they see all the issues with it?","url":"https://apps.apple.com/ca/app/id618783545?see-all=reviews","role":"pain","weight":0.22836667,"occurredAt":"2026-08-19T12:10:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Team chat","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.2015,"matchedPatterns":["product:Slack"],"statement":"I really cannot understand how a piece of software can be so cumbersome and unproductive.","title":"Slack — A hinderance for my business","body":"I really cannot understand how a piece of software can be so cumbersome and unproductive. Do the Slack creators use it? Don’t they see all the issues with it?","authorHash":"4a79d11b84282a0adfb1b21856464ea7","rating":1,"offTopic":false},{"id":"c9f31a34-be68-4e1f-832b-a14ce0834dd2","excerpt":"Slack — Barely functioning — Worst messaging app I have the displeasure of using","url":"https://apps.apple.com/us/app/id618783545?see-all=reviews","role":"pain","weight":0.13877499,"occurredAt":"2026-10-22T05:57:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Team chat","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.099125,"matchedPatterns":["product:Slack"],"statement":"Worst messaging app I have the displeasure of using","title":"Slack — Barely functioning","body":"Worst messaging app I have the displeasure of using","authorHash":"83aef1f5e4efe38862b33612d4e8a8fb","rating":1,"offTopic":false},{"id":"dcebe7d9-a9b9-43f9-bcce-323403912a25","excerpt":"Slack — Rubbish — Poor version of what’s app","url":"https://apps.apple.com/gb/app/id618783545?see-all=reviews","role":"pain","weight":0.085658334,"occurredAt":"2022-12-27T16:46:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Team chat","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.067625,"matchedPatterns":["product:Slack"],"statement":"Poor version of what’s app","title":"Slack — Rubbish","body":"Poor version of what’s app","authorHash":"8eec032a8f6ce34038d96a031ce019f3","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":8}],"total":8}}