{"data":{"items":[{"id":"5321fa2f-9f73-455c-8843-24f8b403bb29","excerpt":"Homebase: Employee Scheduling — Was good and then it stop — It was working fine until it randomly stop working for me I’ve tried so many ways to update my phone update the app, delete the app and I still can’t log in I have talk to customer support and still no help I had ask my manager to delete me and rehired and Hom","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.6344442,"occurredAt":"2026-02-21T14:42:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.42,"sentiment":0.5,"confidence":0.44679168,"matchedPatterns":["still_cannot","product:Homebase"],"statement":"It was working fine until it randomly stop working for me I’ve tried so many ways to update my phone update the app, delete the app and I still can’t log in I have talk to customer support and still no help I had ask my manager to delete m…","title":"Homebase: Employee Scheduling — Was good and then it stop","body":"It was working fine until it randomly stop working for me I’ve tried so many ways to update my phone update the app, delete the app and I still can’t log in I have talk to customer support and still no help I had ask my manager to delete me and rehired and Homebase still doesn’t work","offTopic":false},{"id":"6a44619e-56cd-4054-8991-8784a11c8e38","excerpt":"QuickBooks Workforce — Intuit took a great program and completely ruined it. The newest update now requires login EVERY TIME I try to access the app. It's a huge time waster. They say it's for \"security\", but other programs/apps don't require constant sign-ins. Don't even bother trying to contact customer support, eith","url":"https://play.google.com/store/apps/details?id=com.tsheets.android.hammerhead&hl=en","role":"request","weight":0.49903852,"occurredAt":"2021-10-13T00:53:19.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0,"sentiment":0.33333334,"confidence":0.49903852,"matchedPatterns":["product:QuickBooks Workforce"],"statement":"Don't even bother trying to contact customer support, either, they will read off a script and then hang up on you if your problem isn't an easy fix.","title":"QuickBooks Workforce","body":"Intuit took a great program and completely ruined it. The newest update now requires login EVERY TIME I try to access the app. It's a huge time waster. They say it's for \"security\", but other programs/apps don't require constant sign-ins. Don't even bother trying to contact customer support, either, they will read off a script and then hang up on you if your problem isn't an easy fix. 0/5 Stars","offTopic":false},{"id":"fa4608d6-f003-4e6a-a53c-8a725baae69d","excerpt":"Homebase: Employee Scheduling — New update sucks — Can’t log in at all with new update and when I was still logged in none of my screens would load. Couldn’t see the schedule or anything. After deleting the app and redownloading it I was unable to get back in at all even with customer support","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.42717305,"occurredAt":"2026-02-19T13:27:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3051236,"matchedPatterns":["product:Homebase"],"statement":"After deleting the app and redownloading it I was unable to get back in at all even with customer support","title":"Homebase: Employee Scheduling — New update sucks","body":"Can’t log in at all with new update and when I was still logged in none of my screens would load. Couldn’t see the schedule or anything. After deleting the app and redownloading it I was unable to get back in at all even with customer support","offTopic":false},{"id":"675225f4-12c0-4d2b-a3f1-b5f264014f69","excerpt":"Homebase: Employee Scheduling — Horrible — Horrible customer service the cash out option should just not be there anymore if u wanna leave people poor for the week","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.24045,"occurredAt":"2026-08-28T20:08:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.17175,"matchedPatterns":["product:Homebase"],"statement":"Horrible customer service the cash out option should just not be there anymore if u wanna leave people poor for the week","title":"Homebase: Employee Scheduling — Horrible","body":"Horrible customer service the cash out option should just not be there anymore if u wanna leave people poor for the week","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":3},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":1}],"total":4}}