{"data":{"items":[{"id":"07d8c2e4-6069-4f2b-94b4-eae8ee30eacd","excerpt":"USPS Mobile® — App displays old information next to website making it pointless! — First off the tracking info is absolutely useless it's not a tracker at all and is rarely updated if your lucky enough to get that much but I have had no such luck. You only seem to cater for your fellow countrymen and no one overseas ca","url":"https://apps.apple.com/gb/app/id339597578?see-all=reviews","role":"pain","weight":0.8750531,"occurredAt":"2020-11-11T15:25:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"problem_report","painScore":0.76185185,"sentiment":-0.6296296,"confidence":0.49666667,"matchedPatterns":["terrible","product:USPS Mobile"],"statement":"First off the tracking info is absolutely useless it's not a tracker at all and is rarely updated if your lucky enough to get that much but I have had no such luck.","title":"USPS Mobile® — App displays old information next to website making it pointless!","body":"First off the tracking info is absolutely useless it's not a tracker at all and is rarely updated if your lucky enough to get that much but I have had no such luck. You only seem to cater for your fellow countrymen and no one overseas can get the updates on where our item is. Having an app is supposed to make life easier but when it’s not showing the correct info it’s pointless and just a waste of space/memory - the website at least shows the correct information. This was an ok app a few years back when it had a list of items I’d got and all had the correct information that mirrors what your website says - this doesn’t seem to go past the label created update. I should delete it as I keep opening it by accident only to get more disinformation. Seems like half of you guys love that - the losing half! Cliff Klavern","authorHash":"4e8777475d3ccb977854bcdd2b73b8b0","rating":1,"offTopic":false},{"id":"435d70cd-00cd-4d93-9439-4e1c0439cb8a","excerpt":"USPS Mobile® — What’s the point of this app? — So the new update is awful. It just links to the website. What is the point? You copy the tracking number from you web browser and it copies it to the app and then the app takes you back to the website. Absolute garbage","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.7230146,"occurredAt":"2021-12-23T16:12:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.37854168,"matchedPatterns":["terrible","product:USPS Mobile"],"statement":"So the new update is awful.","title":"USPS Mobile® — What’s the point of this app?","body":"So the new update is awful. It just links to the website. What is the point? You copy the tracking number from you web browser and it copies it to the app and then the app takes you back to the website. Absolute garbage","authorHash":"3156c61ff9a069dcd2be048840fde5b4","rating":1,"offTopic":false},{"id":"5391137f-7afe-4361-87d3-18978968262e","excerpt":"USPS Mobile® — App broken — This app used to work well. Now all it does is redirect you to the website on your browser. This was a bug that was supposedly fixed, but it appears not. App is useless until that’s fixed, easier to keep your tracking open in safari.","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.7146583,"occurredAt":"2022-09-24T00:24:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.37416667,"matchedPatterns":["terrible","product:USPS Mobile"],"statement":"App is useless until that’s fixed, easier to keep your tracking open in safari.","title":"USPS Mobile® — App broken","body":"This app used to work well. Now all it does is redirect you to the website on your browser. This was a bug that was supposedly fixed, but it appears not. App is useless until that’s fixed, easier to keep your tracking open in safari.","authorHash":"142ae2d9a0d8634c847f3212d594ce16","rating":1,"offTopic":false},{"id":"034316f2-7f7c-49d7-b3df-79a8b188b0cf","excerpt":"USPS Mobile® — App works good but stop directing us to browser — I hate the fact that I can longer see my tracking details without having to open a stupid browser.so annoying!","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.682942,"occurredAt":"2021-11-18T16:52:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"problem_report","painScore":0.6433333,"sentiment":-0.33333334,"confidence":0.41558334,"matchedPatterns":["i_hate","frustrating","product:USPS Mobile"],"statement":"I hate the fact that I can longer see my tracking details without having to open a stupid browser.so annoying!","title":"USPS Mobile® — App works good but stop directing us to browser","body":"I hate the fact that I can longer see my tracking details without having to open a stupid browser.so annoying!","authorHash":"c3fbfc7e16f0465bf730893fc0f60eed","rating":2,"offTopic":false},{"id":"365e85b0-eb7b-4d85-b08a-37e28b992b9f","excerpt":"USPS Mobile® — Doesn’t work — This app is awful and doesn’t work half the time. I can’t even label my shipments like I used to be able to do. And every click takes you off the app and onto usps.com.","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.6093696,"occurredAt":"2022-03-08T06:31:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.31904167,"matchedPatterns":["terrible","product:USPS Mobile"],"statement":"This app is awful and doesn’t work half the time.","title":"USPS Mobile® — Doesn’t work","body":"This app is awful and doesn’t work half the time. I can’t even label my shipments like I used to be able to do. And every click takes you off the app and onto usps.com.","authorHash":"cfd667fe0bbae6ea170064fa5b0e65bc","rating":1,"offTopic":false},{"id":"e4e167da-b884-4bdc-880c-cd13e4d48b26","excerpt":"USPS Mobile® — Useless — App is useless. It redirects you to a browser to see the tracking history instead of showing it in the app itself. Then you exit the app and never get to use it at all.","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.6010133,"occurredAt":"2021-12-05T15:01:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.31466666,"matchedPatterns":["terrible","product:USPS Mobile"],"statement":"USPS Mobile® — Useless.","title":"USPS Mobile® — Useless","body":"App is useless. It redirects you to a browser to see the tracking history instead of showing it in the app itself. Then you exit the app and never get to use it at all.","authorHash":"29bc443acfa5861d70dd463e241f1e51","rating":1,"offTopic":false},{"id":"7289bcf3-9217-41ff-9111-0f98ff36fb69","excerpt":"USPS Mobile® — No longer works as intended. — Just like the other reviews, what’s the point of having the app if it just send you to the website to track? Previous versions of this app allowed you to see the tracking history and everything without directing you to use the website. Disappointing as this is the only app ","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.42712343,"occurredAt":"2022-06-09T12:47:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.3768736,"matchedPatterns":["product:USPS Mobile"],"statement":"Disappointing as this is the only app that does this, no other tracking app does this at all.","title":"USPS Mobile® — No longer works as intended.","body":"Just like the other reviews, what’s the point of having the app if it just send you to the website to track? Previous versions of this app allowed you to see the tracking history and everything without directing you to use the website. Disappointing as this is the only app that does this, no other tracking app does this at all.","authorHash":"4af353b535ce3f61e4e5cc34e372a6f8","rating":1,"offTopic":false},{"id":"f56e4084-a92e-4419-b74a-f98960666340","excerpt":"USPS Mobile® — Terrible user experience — Firstly, it’s not an app, it’s just a redirect to a website, and secondly, the ability to login and get to start using the app is abysmal. There’s at least eight different prompts to just get to the first screen. About the worst app I’ve ever used.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.396025,"occurredAt":"2026-09-28T11:33:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.282875,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Terrible user experience.","title":"USPS Mobile® — Terrible user experience","body":"Firstly, it’s not an app, it’s just a redirect to a website, and secondly, the ability to login and get to start using the app is abysmal. There’s at least eight different prompts to just get to the first screen. About the worst app I’ve ever used.","authorHash":"8e542d5ba74fad05176f96b0c107bfd9","rating":2,"offTopic":false},{"id":"643749ce-c411-43f1-890c-3d58a5faa821","excerpt":"USPS Mobile® — Pointless — Downloaded it as I wanted to create a shipping label online but the page wouldn't load on my phone. So I downloaded this app thinking maybe I can do it on there but it sends you back to the site. Pointless.","url":"https://apps.apple.com/gb/app/id339597578?see-all=reviews","role":"pain","weight":0.3262,"occurredAt":"2016-03-06T14:40:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.233,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Pointless.","title":"USPS Mobile® — Pointless","body":"Downloaded it as I wanted to create a shipping label online but the page wouldn't load on my phone. So I downloaded this app thinking maybe I can do it on there but it sends you back to the site. Pointless.","authorHash":"c5a457beb0fe9e471485ed766c0ebf7a","rating":1,"offTopic":false},{"id":"b8d93fb8-bf3f-47ab-b80b-66ef3f4ee771","excerpt":"USPS Mobile® — Useless. — Location of parcel not up to date. Ive  tried tracking numerous items, and always receive the goods before the app shows that they've left the point of origin. Don't bother.","url":"https://apps.apple.com/au/app/id339597578?see-all=reviews","role":"pain","weight":0.283325,"occurredAt":"2012-09-04T12:06:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.202375,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Useless..","title":"USPS Mobile® — Useless.","body":"Location of parcel not up to date. Ive  tried tracking numerous items, and always receive the goods before the app shows that they've left the point of origin. Don't bother.","authorHash":"baefc916345b247ccf31e484beb1b524","rating":1,"offTopic":true},{"id":"9ef0bbb1-8745-4165-a919-1c48a14ae629","excerpt":"USPS Mobile® — App Redirects To Site — What is the use of this app if the users are redirected to the site when looking at Tracking Numbers?\n\nUnless this bug is fixed, I’ll be deleting it for the time being.","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.27916667,"occurredAt":"2022-11-14T02:30:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.209375,"matchedPatterns":["product:USPS Mobile"],"statement":"Unless this bug is fixed, I’ll be deleting it for the time being.","title":"USPS Mobile® — App Redirects To Site","body":"What is the use of this app if the users are redirected to the site when looking at Tracking Numbers?\n\nUnless this bug is fixed, I’ll be deleting it for the time being.","authorHash":"17d9fa27aa46e82dc7cfd5977d07feaf","rating":1,"offTopic":false},{"id":"96885afd-3b00-4092-9250-5ff180acd490","excerpt":"USPS Mobile® — Became useless — Was a great tool for tracking but now every single time look at tracking k get a message saying I am Leaving the USPS app and now takes me to a web browser.  Why bother with this app.","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"request","weight":0.23368499,"occurredAt":"2021-12-04T14:52:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.08,"sentiment":-0.2,"confidence":0.216375,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Became useless.","title":"USPS Mobile® — Became useless","body":"Was a great tool for tracking but now every single time look at tracking k get a message saying I am Leaving the USPS app and now takes me to a web browser.  Why bother with this app.","authorHash":"abec00326a43135fca1fdf56dbd31153","rating":1,"offTopic":false},{"id":"6172a770-627e-4ddb-a04b-3fb474ecce97","excerpt":"USPS Mobile® — Waste of space — What’s the point of this app if it sends me to the website all the time to check tracking progress?","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.21783148,"occurredAt":"2022-06-20T13:00:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.1633736,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Waste of space.","title":"USPS Mobile® — Waste of space","body":"What’s the point of this app if it sends me to the website all the time to check tracking progress?","authorHash":"d25eaf1cb53a2e4947e4f724b2b37254","rating":1,"offTopic":false},{"id":"05cbff29-128e-4b81-a274-0ae229390d94","excerpt":"USPS Mobile® — Lost package — This app fucking sucks! Can’t call anyone either to ask them anything,  it’s fucking useless!","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.21769805,"occurredAt":"2020-05-02T20:03:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.15549861,"matchedPatterns":["product:USPS Mobile"],"statement":"Can’t call anyone either to ask them anything, it’s fucking useless!","title":"USPS Mobile® — Lost package","body":"This app fucking sucks! Can’t call anyone either to ask them anything,  it’s fucking useless!","authorHash":"0b575ad3ca6e43e3ced2cb4dbfbbb530","rating":1,"offTopic":false},{"id":"6d8d2c68-a5b6-4f41-a919-130200610733","excerpt":"USPS Mobile® — This App is Pointless — What is the purpose of this app if it's simple a webpage container that sends me to the webpage regardless?","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.20003176,"occurredAt":"2026-07-04T17:24:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.1764986,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — This App is Pointless.","title":"USPS Mobile® — This App is Pointless","body":"What is the purpose of this app if it's simple a webpage container that sends me to the webpage regardless?","authorHash":"782bf9dccb979aa90552e47c5ce0d2aa","rating":1,"offTopic":false},{"id":"503a7bd3-b91c-40b1-ae4d-d454ab54f889","excerpt":"USPS Mobile® — Not even an app, uses safair — Worst app ever, just redirects you to safari. Always logs you out. Total POS","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.190225,"occurredAt":"2026-07-20T01:59:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.135875,"matchedPatterns":["product:USPS Mobile"],"statement":"Worst app ever, just redirects you to safari.","title":"USPS Mobile® — Not even an app, uses safair","body":"Worst app ever, just redirects you to safari. Always logs you out. Total POS","authorHash":"ae8601b8139b62e4ba948c570173aaca","rating":1,"offTopic":false},{"id":"14c070ec-67a7-4f24-aada-2f58076cb50a","excerpt":"USPS Mobile® — Does not track anything. — App just opens up browser to the website for tracking. This is a useless app.","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.18654999,"occurredAt":"2022-11-19T08:43:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.13325,"matchedPatterns":["product:USPS Mobile"],"statement":"This is a useless app.","title":"USPS Mobile® — Does not track anything.","body":"App just opens up browser to the website for tracking. This is a useless app.","authorHash":"c73b6b86326549bdd1d58b737a2f00fc","rating":1,"offTopic":false},{"id":"69acf8f5-29ec-4d74-a4ec-6e6939786338","excerpt":"USPS Mobile® — Useless app form a useless company — This app tells you nothing","url":"https://apps.apple.com/gb/app/id339597578?see-all=reviews","role":"pain","weight":0.16379805,"occurredAt":"2020-06-18T06:35:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.116998605,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Useless app form a useless company.","title":"USPS Mobile® — Useless app form a useless company","body":"This app tells you nothing","authorHash":"bb4c4e66fcc35d1b32aa0d86fabd8910","rating":1,"offTopic":false},{"id":"54ae502f-cd9e-489b-b9fa-5e5e9bed8ae6","excerpt":"USPS Mobile® — Useless — Completely useless app just redirects to website","url":"https://apps.apple.com/ca/app/id339597578?see-all=reviews","role":"pain","weight":0.1302,"occurredAt":"2021-12-18T00:03:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.093,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Useless.","title":"USPS Mobile® — Useless","body":"Completely useless app just redirects to website","authorHash":"54d04071d042219266f387cd170308c6","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":19}],"total":19}}