{"data":{"items":[{"id":"e71b4574-4c32-4d83-83c2-ab3795aea348","excerpt":"UKG Pro — Rubbish — Every time I try to download paystub the app freezes. Send me 5 bucks for my pain and suffering and an extra 5 for this constructive criticism… and another 5 for wasting my time,","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.5476882,"occurredAt":"2026-09-26T18:43:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.71666664,"sentiment":-0.6666667,"confidence":0.31904167,"matchedPatterns":["waste_of_time","product:UKG Pro"],"statement":"Send me 5 bucks for my pain and suffering and an extra 5 for this constructive criticism… and another 5 for wasting my time,","title":"UKG Pro — Rubbish","body":"Every time I try to download paystub the app freezes. Send me 5 bucks for my pain and suffering and an extra 5 for this constructive criticism… and another 5 for wasting my time,","authorHash":"da69677e2d1ad5f6b4c70d6363583f17","rating":1,"offTopic":false},{"id":"bc7dd98e-a12e-4530-bce7-6a7ceeea140f","excerpt":"UKG Pro — Not functional — I’ve been trying to download my paystubs for the past 4 days. The app keeps crashing. I need my paystubs for a personal business issue and unable to provide to financial institution.","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.48642665,"occurredAt":"2026-09-22T00:01:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.48,"sentiment":0,"confidence":0.32866666,"matchedPatterns":["keeps_failing","product:UKG Pro"],"statement":"The app keeps crashing.","title":"UKG Pro — Not functional","body":"I’ve been trying to download my paystubs for the past 4 days. The app keeps crashing. 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