{"data":{"items":[{"id":"dba2282f-8a8f-4c2c-8f14-d26a14a3ec84","excerpt":"1Password: Password Manager — 1Password 7 was Better — With the advent of Apple's Password app and the diminished capabilities of 1Password 8, 1Password 8 is much less desirable.\nThe developers failed to retain the granular features available in version 7.\nUsing this product is very confusing, compared with version 7. ","url":"https://apps.apple.com/us/app/id1511601750?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-09-12T14:21:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:1Password"],"statement":"Using this product is very confusing, compared with version 7.","title":"1Password: Password Manager — 1Password 7 was Better","body":"With the advent of Apple's Password app and the diminished capabilities of 1Password 8, 1Password 8 is much less desirable.\nThe developers failed to retain the granular features available in version 7.\nUsing this product is very confusing, compared with version 7.  Unfortunately, AgileBits has announced that starting in early 2027, 1Password 7 will no longer sync changes for membership accounts.  BAD DECISION!!","authorHash":"a9fe0183330386190e6dca064c36c84e","rating":3,"offTopic":false},{"id":"daa55d6c-8c7c-4267-96a6-4570b74f0c99","excerpt":"Microsoft Authenticator — Pointless — This app makes no sense…it’s confusing and doesn’t give me the correct code on time … I don’t see the point and it’s a waste of time.","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.48743746,"occurredAt":"2026-06-04T11:06:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.65,"sentiment":-0.5,"confidence":0.29541665,"matchedPatterns":["waste_of_time","solution:app"],"statement":"This app makes no sense…it’s confusing and doesn’t give me the correct code on time … I don’t see the point and it’s a waste of time.","title":"Microsoft Authenticator — Pointless","body":"This app makes no sense…it’s confusing and doesn’t give me the correct code on time … I don’t see the point and it’s a waste of time.","authorHash":"5f0af610141c7a463bbd1e3fd9612d58","rating":1,"offTopic":false},{"id":"834ad20b-045f-47c1-a269-be0a0816c925","excerpt":"Microsoft Authenticator — 3 day free trial — Rubbish \nSubscribed, found it to be confusing. Cancelled it same day. No refund yet and it says it is still active to one year from purchase.  So what happened to free 3 day trial ?","url":"https://apps.apple.com/au/app/id983156458?see-all=reviews","role":"pain","weight":0.315175,"occurredAt":"2024-11-12T21:20:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.225125,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Rubbish Subscribed, found it to be confusing.","title":"Microsoft Authenticator — 3 day free trial","body":"Rubbish \nSubscribed, found it to be confusing. Cancelled it same day. No refund yet and it says it is still active to one year from purchase.  So what happened to free 3 day trial ?","authorHash":"dde66832ce6651a76aebb935b6e436b7","rating":1,"offTopic":false},{"id":"5c3b1c1e-f5a8-4c08-b98c-75f577ac1218","excerpt":"LastPass Password Manager — Confusing — Setup very confusing- Authenticator gives a pathway in Lastpass Vault to activate MFA to enable cloud backup, but that pathway is not offered anywhere within the Lastpass app settings","url":"https://apps.apple.com/au/app/id324613447?see-all=reviews","role":"pain","weight":0.31395,"occurredAt":"2025-02-07T02:51:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.22425,"matchedPatterns":["product:LastPass Password Manager"],"statement":"LastPass Password Manager — Confusing.","title":"LastPass Password Manager — Confusing","body":"Setup very confusing- Authenticator gives a pathway in Lastpass Vault to activate MFA to enable cloud backup, but that pathway is not offered anywhere within the Lastpass app settings","authorHash":"7d8c3f2334af3f05f1a97ad5fd293019","rating":1,"offTopic":false},{"id":"ccea5def-fe08-4a58-81c2-bf13a47a2640","excerpt":"NordPass: Password Manager — Hard to use and refund a joke — Despite sending multiple messages about a refund as notepads did not work on the iOS system on my phone- nothing back. Stuck with a cumbersome app I suppose!","url":"https://apps.apple.com/au/app/id1486322860?see-all=reviews","role":"pain","weight":0.307825,"occurredAt":"2025-07-20T07:17:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.219875,"matchedPatterns":["product:NordPass"],"statement":"NordPass: Password Manager — Hard to use and refund a joke.","title":"NordPass: Password Manager — Hard to use and refund a joke","body":"Despite sending multiple messages about a refund as notepads did not work on the iOS system on my phone- nothing back. Stuck with a cumbersome app I suppose!","authorHash":"638a8bdaba273a8a4d9adea8992d4b61","rating":1,"offTopic":false},{"id":"74ac9ee9-9a78-48ee-9c53-8a4f44412432","excerpt":"NordPass: Password Manager — Never sure what’s happening — Sometimes saves new passwords, keeps the old ones making it confusing","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.16935,"occurredAt":"2026-09-03T19:36:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.141125,"matchedPatterns":["product:NordPass"],"statement":"Sometimes saves new passwords, keeps the old ones making it confusing","title":"NordPass: Password Manager — Never sure what’s happening","body":"Sometimes saves new passwords, keeps the old ones making it confusing","authorHash":"bb0ab2d68915b1844a7644e44f7c5141","rating":1,"offTopic":false},{"id":"c19fdc02-d934-4752-96d0-5778999703a9","excerpt":"Microsoft Authenticator — Poor process — Terrible process, too many steps, defective, hard to use","url":"https://apps.apple.com/au/app/id983156458?see-all=reviews","role":"pain","weight":0.1596,"occurredAt":"2026-08-14T04:28:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.114,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Terrible process, too many steps, defective, hard to use","title":"Microsoft Authenticator — Poor process","body":"Terrible process, too many steps, defective, hard to use","authorHash":"e9c9087fd4d1f94235c3098492f0c0f8","rating":1,"offTopic":false},{"id":"0731d026-0ee7-4753-ae39-ecc13154ead0","excerpt":"1Password: Password Manager — Can’t upgrade too confusing to download the 8 version — See title","url":"https://apps.apple.com/us/app/id1511601750?see-all=reviews","role":"pain","weight":0.1347,"occurredAt":"2026-09-02T19:48:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.11225,"matchedPatterns":["product:1Password"],"statement":"1Password: Password Manager — Can’t upgrade too confusing to download the 8 version.","title":"1Password: Password Manager — Can’t upgrade too confusing to download the 8 version","body":"See title","authorHash":"58693f0779d15fec0eb9a4ede93dc571","rating":3,"offTopic":false},{"id":"fbfb4bdc-5cc4-4d6b-8ad2-33c3e4db87dc","excerpt":"1Password: Password Manager — 😵‍💫😵‍💫😵‍💫 — Too damn confusing 🫤","url":"https://apps.apple.com/au/app/id1511601750?see-all=reviews","role":"pain","weight":0.1074,"occurredAt":"2025-08-01T11:23:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.0895,"matchedPatterns":["product:1Password"],"statement":"Too damn confusing 🫤","title":"1Password: Password Manager — 😵‍💫😵‍💫😵‍💫","body":"Too damn confusing 🫤","authorHash":"9903d35278011ec3093bc50ae41af8b1","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":9}],"total":9}}