{"data":{"items":[{"id":"fefd8dfd-f17a-436f-8ea1-b2fa7ff1f658","excerpt":"Email - Edison Mail — Ongoing issue — Been using the app for a long time and it’s been working fine. But the ongoing issue of the app icon showing the wrong number of new, unread emails has never been fixed. Even after contacting support a long time ago, it’s been an ongoing problem for me, and very annoying. Hopefully","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.8383233,"occurredAt":"2026-08-26T12:50:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.44591665,"matchedPatterns":["frustrating","product:Email"],"statement":"Even after contacting support a long time ago, it’s been an ongoing problem for me, and very annoying.","title":"Email - Edison Mail — Ongoing issue","body":"Been using the app for a long time and it’s been working fine. But the ongoing issue of the app icon showing the wrong number of new, unread emails has never been fixed. Even after contacting support a long time ago, it’s been an ongoing problem for me, and very annoying. Hopefully it gets fixed someday.","authorHash":"33562d6391ed47e2512344ec7276b679","rating":3,"offTopic":false},{"id":"3229eb99-c772-4fe5-bfd7-38eacbfcdf7f","excerpt":"Email - Edison Mail — Badge counter — The badge counter does not work correctly. I can check and read all my emails and the badge with clear, showing no messages. I go back a few minutes later and the icon badge shows 55, the number it currently seems to be stuck on. I open the app, there is no emails, the counter clea","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.7201667,"occurredAt":"2024-08-30T00:32:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"problem_report","painScore":0.45,"sentiment":0.25,"confidence":0.49666667,"matchedPatterns":["doesnt_work","product:Email"],"statement":"The badge counter does not work correctly.","title":"Email - Edison Mail — Badge counter","body":"The badge counter does not work correctly. I can check and read all my emails and the badge with clear, showing no messages. I go back a few minutes later and the icon badge shows 55, the number it currently seems to be stuck on. I open the app, there is no emails, the counter clears itself and I close the app. Then a bit later I will look at the app icon again and the badge will say 55 again. This has been an ongoing problem ever since I got the app years ago. What gives??? Other than this, I love the app.","authorHash":"9f8e400f59559f9651c0ddc92b6351dd","rating":2,"offTopic":false},{"id":"0567a1db-0194-460c-bc14-d02f16dec50d","excerpt":"Email - Edison Mail — Long-standing issues still not fixed — *****SEARCH function totally useless and broken, seems to do a complete wildcard search query rather than the actual WORDS and STRING I'm looking at. Who is developing this app?!?******\n\n It now keeps asking if I want to block calls from random emails? why? \n","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-06-16T19:48:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Email"],"statement":"*****SEARCH function totally useless and broken, seems to do a complete wildcard search query rather than the actual WORDS and STRING I'm looking at.","title":"Email - Edison Mail — Long-standing issues still not fixed","body":"*****SEARCH function totally useless and broken, seems to do a complete wildcard search query rather than the actual WORDS and STRING I'm looking at. Who is developing this app?!?******\n\n It now keeps asking if I want to block calls from random emails? why? \n\nOther issues: Have to open email twice for it to be read. Swiping to open email results in massive delay in actually opening email. Reading an email still keeps notification banner there which means I have to clear it even when I read the email?? Showing badge icons  even when all mail is opened. Reopening the app a second time makes it go away. ??? months(years?) later still not fixed. Sometimes shows 2x number of unread emails than is actually in inbox.","authorHash":"ecedb73f2d66b90cb50f092cbeaa218b","rating":1,"offTopic":false},{"id":"897c40db-2843-4038-baef-8968d296f105","excerpt":"Email - Edison Mail — Notifications count is wrong — I have several email accounts configured and since about 1-2 months ago, I am seeing the notification badge count on the app being wrong. As emails come in it would say for example “10” on the notification badge but it’s actually 2-3 emails. Seems like a weird bug","url":"https://apps.apple.com/us/app/id922793622?see-all=reviews","role":"pain","weight":0.42909998,"occurredAt":"2026-09-25T18:36:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3065,"matchedPatterns":["product:Email"],"statement":"Email - Edison Mail — Notifications count is wrong.","title":"Email - Edison Mail — Notifications count is wrong","body":"I have several email accounts configured and since about 1-2 months ago, I am seeing the notification badge count on the app being wrong. As emails come in it would say for example “10” on the notification badge but it’s actually 2-3 emails. Seems like a weird bug","authorHash":"f83cef034c9b876ec527b777627e2b37","rating":3,"offTopic":false},{"id":"764b9798-06d8-49a6-add8-93f1810c07f8","excerpt":"Email - Edison Mail — Disappointing — Slow to receive email and badge count is minutes behind sometimes not even updating at all. I set up my Exchange account on this and the standard iOS Mail app to compare. I've gone back to the iOS version.","url":"https://apps.apple.com/au/app/id922793622?see-all=reviews","role":"pain","weight":0.33845,"occurredAt":"2017-01-14T01:17:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.24175,"matchedPatterns":["product:Email"],"statement":"Email - Edison Mail — Disappointing.","title":"Email - Edison Mail — Disappointing","body":"Slow to receive email and badge count is minutes behind sometimes not even updating at all. I set up my Exchange account on this and the standard iOS Mail app to compare. I've gone back to the iOS version.","authorHash":"821e925529193028240181e0cc3d7f9d","rating":2,"offTopic":false},{"id":"7e374d97-d84d-4774-a473-4dff7c297349","excerpt":"Email - Edison Mail — Slow syncing — Somehow he syncing with my email  inboxes are quite slow. I usually have to wait for 8-10 seconds upon opening the app for the new email to appear in the list while I was already notified by the badge count.","url":"https://apps.apple.com/au/app/id922793622?see-all=reviews","role":"pain","weight":0.33845,"occurredAt":"2016-10-17T12:59:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email clients","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.24175,"matchedPatterns":["product:Email"],"statement":"Email - Edison Mail — Slow syncing.","title":"Email - Edison Mail — Slow syncing","body":"Somehow he syncing with my email  inboxes are quite slow. I usually have to wait for 8-10 seconds upon opening the app for the new email to appear in the list while I was already notified by the badge count.","authorHash":"4ec9f95f6959828884338904c1f26a2d","rating":3,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":6}],"total":6}}