{"data":{"items":[{"id":"c9090ccd-f8c0-47cb-a9f4-6f657c28ba8b","excerpt":"Varsity Tutors Live Tutoring — Terrible experience — My daughter signed up for the service and had about 4 sessions. The tutor canceled on her a few times then said she cannot do during the week anymore and weekend did not work for my daughter. My daughter asked the tutor for a new tutor but never got one. Unfortunatel","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.7400216,"occurredAt":"2025-07-20T00:09:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"recommendation_request","painScore":0.40216866,"sentiment":-0.85542166,"confidence":0.5277693,"matchedPatterns":["recommend","product:Varsity Tutors Live Tutoring"],"statement":"I cannot recommend this service.","title":"Varsity Tutors Live Tutoring — Terrible experience","body":"My daughter signed up for the service and had about 4 sessions. The tutor canceled on her a few times then said she cannot do during the week anymore and weekend did not work for my daughter. My daughter asked the tutor for a new tutor but never got one. Unfortunately, there was not any mechanism to check-in and varsity tutor kept on charging for their service even though my daughter did not have a tutor assigned. We requested a refund but varsity tutor told us twice they need to talk internally and then come back. They never did! I cannot recommend this service.","authorHash":"b783b2d8525c8d9cca74b9ca05277202","rating":1,"offTopic":false},{"id":"5c17d09c-3b11-4d11-b351-4bc5138a3222","excerpt":"Varsity Tutors Live Tutoring — Horrible tutoring — The people who had tutored me were HORRIBLE and so rude. My first new tutor was so rude when I asked for help and gave stupid faces and looked irritated when all I was trying to do was learn and be respectful to her. \n\nTo include my school recommended it aka Edgar Midd","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.6840299,"occurredAt":"2025-02-02T00:40:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"recommendation_request","painScore":0.37724137,"sentiment":-0.79310346,"confidence":0.49666667,"matchedPatterns":["recommend","product:Varsity Tutors Live Tutoring"],"statement":"Overall this was SUCH a bad experience didn’t help me with the subject that I was struggling with I do NOT recommend this app for help.","title":"Varsity Tutors Live Tutoring — Horrible tutoring","body":"The people who had tutored me were HORRIBLE and so rude. My first new tutor was so rude when I asked for help and gave stupid faces and looked irritated when all I was trying to do was learn and be respectful to her. \n\nTo include my school recommended it aka Edgar Middle School Metuchen, which did not help at all since teachers didn’t want to help students get better at their lessons.\n\nMy second tutor was never on time as well, she needed to take care of her family all the time. When texting her she wouldn’t respond at times. \n\nOverall this was SUCH a bad experience didn’t help me with the subject that I was struggling with I do NOT recommend this app for help.","authorHash":"fd95b5ff44cc73e1f30a42d4a45a0fcc","rating":2,"offTopic":false},{"id":"df759b69-8855-447b-85e7-d1415956a5db","excerpt":"Varsity Tutors Live Tutoring — Stole my money — Be careful of this app. Didn’t ask for more sessions and was charged for two more months and only received one months back. Worst experience Iv ever had dealing with customer support. Wouldn’t recommend this app.","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.49523363,"occurredAt":"2026-07-11T21:10:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"recommendation_request","painScore":0.32666665,"sentiment":-0.6666667,"confidence":0.37329167,"matchedPatterns":["recommend","product:Varsity Tutors Live Tutoring"],"statement":"Wouldn’t recommend this app.","title":"Varsity Tutors Live Tutoring — Stole my money","body":"Be careful of this app. Didn’t ask for more sessions and was charged for two more months and only received one months back. Worst experience Iv ever had dealing with customer support. Wouldn’t recommend this app.","authorHash":"f7f67ea92e840a79d2cb70059b91d83f","rating":1,"offTopic":false},{"id":"4d1d3d37-e74d-48ad-80fc-2a5e6ade283a","excerpt":"Varsity Tutors Live Tutoring — Terrible experience at every level — Went through the process to set up repeated tutoring sessions. Only had 1. The tutor erased all emails within the APP and never had a follow up session. Customer service would not refund money for services I didn’t receive. Find another group.","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.449223,"occurredAt":"2025-10-20T14:30:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3208736,"matchedPatterns":["product:Varsity Tutors Live Tutoring"],"statement":"Varsity Tutors Live Tutoring — Terrible experience at every level.","title":"Varsity Tutors Live Tutoring — Terrible experience at every level","body":"Went through the process to set up repeated tutoring sessions. Only had 1. The tutor erased all emails within the APP and never had a follow up session. Customer service would not refund money for services I didn’t receive. Find another group.","authorHash":"5cb063109fa21a77eedab6dd8bafb522","rating":1,"offTopic":false},{"id":"695612dd-bd94-4395-b8df-9d7501abf42a","excerpt":"Varsity Tutors Live Tutoring — Horrible company, horrible platform — this app glitches incessantly. things just straight-up never load, and it is functionally impossible to chat with students/tutors or otherwise use the app. not to mention they charge upwards of $80/hr and only pay tutors $18.","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.40092498,"occurredAt":"2026-05-28T17:07:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.286375,"matchedPatterns":["product:Varsity Tutors Live Tutoring"],"statement":"Varsity Tutors Live Tutoring — Horrible company, horrible platform.","title":"Varsity Tutors Live Tutoring — Horrible company, horrible platform","body":"this app glitches incessantly. things just straight-up never load, and it is functionally impossible to chat with students/tutors or otherwise use the app. not to mention they charge upwards of $80/hr and only pay tutors $18.","authorHash":"1dbc1fc0417e55c4010cfdea072f512b","rating":1,"offTopic":false},{"id":"e7516b56-6f60-4a45-90e6-e6f7abfd834c","excerpt":"Varsity Tutors Live Tutoring — Varsity tutors — Couldn’t agree more service has been awful I’ve been canceled on 3 times now and even waited on a call for 40 minutes. Now they are saying it’s not possible to refund even tonight I’ve payed and had 0 service so pretty much paying for nothing.","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.39725,"occurredAt":"2025-12-04T18:15:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.28375,"matchedPatterns":["product:Varsity Tutors Live Tutoring"],"statement":"Couldn’t agree more service has been awful I’ve been canceled on 3 times now and even waited on a call for 40 minutes.","title":"Varsity Tutors Live Tutoring — Varsity tutors","body":"Couldn’t agree more service has been awful I’ve been canceled on 3 times now and even waited on a call for 40 minutes. Now they are saying it’s not possible to refund even tonight I’ve payed and had 0 service so pretty much paying for nothing.","authorHash":"53519ab8b83181b54dce4d4b0d6d67a4","rating":1,"offTopic":false},{"id":"09ee5643-dcc7-4874-bba3-a694d3f5ebd7","excerpt":"Varsity Tutors Live Tutoring — Do not get this app — Tutors were awful half barely spoke english. After canceling continued to charge card automatically of well over $2,000 refused refund even though no time was spent on the app. sketchy as hell","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.3409,"occurredAt":"2026-09-15T01:59:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2435,"matchedPatterns":["product:Varsity Tutors Live Tutoring"],"statement":"Tutors were awful half barely spoke english.","title":"Varsity Tutors Live Tutoring — Do not get this app","body":"Tutors were awful half barely spoke english. After canceling continued to charge card automatically of well over $2,000 refused refund even though no time was spent on the app. sketchy as hell","authorHash":"a6eac75c788dc71d086ed7f58091c17d","rating":1,"offTopic":false},{"id":"85d630f2-3cda-42b4-a760-b3415754cbc5","excerpt":"Varsity Tutors Live Tutoring — Scam excessive charges — I enrolled in a $300 package. However, I was charged $1,300 and was never granted a refund. They are the worst! I learned nothing from my tutoring sessions which I could have practiced on my own!!!","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.32456085,"occurredAt":"2026-05-01T20:26:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.29565218,"sentiment":-0.73913044,"confidence":0.2505,"matchedPatterns":["product:Varsity Tutors Live Tutoring"],"statement":"Varsity Tutors Live Tutoring — Scam excessive charges.","title":"Varsity Tutors Live Tutoring — Scam excessive charges","body":"I enrolled in a $300 package. However, I was charged $1,300 and was never granted a refund. They are the worst! I learned nothing from my tutoring sessions which I could have practiced on my own!!!","authorHash":"0517a781c81557407e2eea3e3746f62e","rating":1,"offTopic":false},{"id":"c5f42b2e-2f65-406d-a664-0202aa106aba","excerpt":"Varsity Tutors Live Tutoring — Terrible experience — We paid for two months, focus was on math SAT  and ACT. Our daughter actually went down a point on ACT","url":"https://apps.apple.com/us/app/id1050814379?see-all=reviews","role":"pain","weight":0.229425,"occurredAt":"2025-08-25T15:31:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/search","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.163875,"matchedPatterns":["product:Varsity Tutors Live Tutoring"],"statement":"Varsity Tutors Live Tutoring — Terrible experience.","title":"Varsity Tutors Live Tutoring — Terrible experience","body":"We paid for two months, focus was on math SAT  and ACT. Our daughter actually went down a point on ACT","authorHash":"517ecc25c222b06cb319e733f56f6951","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":9}],"total":9}}