{"data":{"items":[{"id":"282b96a5-9adb-469b-baf8-03014c44b8dd","excerpt":"QuickBooks Workforce — Clocking in and clocking out has completely failed. at first I would get an error saying it could not sync my data and I had to refresh. I would do this and then I could clock in/out. Then I started having to sync manually. Now not even reinstalling the app will let me clock out. AND like most ap","url":"https://play.google.com/store/apps/details?id=com.tsheets.android.hammerhead&hl=en","role":"pain","weight":0.8002981,"occurredAt":"2026-08-15T14:02:51.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"problem_report","painScore":0.49333334,"sentiment":-0.33333334,"confidence":0.5359139,"matchedPatterns":["manual_process","product:QuickBooks Workforce"],"statement":"Then I started having to sync manually.","title":"QuickBooks Workforce","body":"Clocking in and clocking out has completely failed. at first I would get an error saying it could not sync my data and I had to refresh. I would do this and then I could clock in/out. Then I started having to sync manually. Now not even reinstalling the app will let me clock out. AND like most apps these days, the app is just a glorified web browser. I figured out that I can just go to a computer, log in via browser, and after some more shenanigans, clock out.","offTopic":false},{"id":"d54cff22-7cab-4217-a86c-a4412c4e08bc","excerpt":"QuickBooks Workforce — Absolutely awful. The app drains my battery, and every time I open the app I have to sign in, running in background or not. I work on multiple jobsites, and many different tasks. I clock in sometimes as frequently as 30 minute intervals. When I open the app, I have to verify my account, log in to","url":"https://play.google.com/store/apps/details?id=com.tsheets.android.hammerhead&hl=en","role":"pain","weight":0.7116506,"occurredAt":"2022-01-10T18:22:25.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.5083219,"matchedPatterns":["product:QuickBooks Workforce"],"statement":"Absolutely awful.","title":"QuickBooks Workforce","body":"Absolutely awful. The app drains my battery, and every time I open the app I have to sign in, running in background or not. I work on multiple jobsites, and many different tasks. I clock in sometimes as frequently as 30 minute intervals. When I open the app, I have to verify my account, log in to my account, then log in biometrically EVERY TIME. At times I am outside of cellular signal, and can't do it. Terrible app.","offTopic":false},{"id":"e1e4059e-26fa-48f9-8811-dc00cfc842e2","excerpt":"QuickBooks Workforce — Was once good, now not so much — Latest update makes the app want to know your location at all times even when logged off.  Drains battery on phone and if you turn off tracking, it will not work until tracking is turned back on.","url":"https://apps.apple.com/us/app/id864076487?see-all=reviews","role":"pain","weight":0.52858543,"occurredAt":"2026-08-24T16:13:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.45,"sentiment":0.5,"confidence":0.36454168,"matchedPatterns":["doesnt_work","product:QuickBooks Workforce"],"statement":"Drains battery on phone and if you turn off tracking, it will not work until tracking is turned back on.","title":"QuickBooks Workforce — Was once good, now not so much","body":"Latest update makes the app want to know your location at all times even when logged off.  Drains battery on phone and if you turn off tracking, it will not work until tracking is turned back on.","offTopic":false},{"id":"34cc1826-7cf2-43a3-9194-ff0e145ae118","excerpt":"QuickBooks Workforce — This app has become a nightmare of frustration. Like everyone else, it started forcing me to log back in and verify my identity every time I open it. Sometimes I have to do it twice in a row as it immediately logs me out with an error about \"face ID!\" Makes absolutely no sense since I'm obviously","url":"https://play.google.com/store/apps/details?id=com.tsheets.android.hammerhead&hl=en","role":"pain","weight":0.6605581,"occurredAt":"2022-02-03T19:33:21.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.18181819,"sentiment":-0.45454547,"confidence":0.5589338,"matchedPatterns":["product:QuickBooks Workforce"],"statement":"This app has become a nightmare of frustration.","title":"QuickBooks Workforce","body":"This app has become a nightmare of frustration. Like everyone else, it started forcing me to log back in and verify my identity every time I open it. Sometimes I have to do it twice in a row as it immediately logs me out with an error about \"face ID!\" Makes absolutely no sense since I'm obviously not on an iPhone. Also once I finally get logged in, about 25% of the time I can't edit my notes! Of course that means I get to force close and try the log in dance again. Good luck clocking in on time.","offTopic":false},{"id":"b4d61a40-c4d4-48ae-a63f-d8cc53f77705","excerpt":"QuickBooks Workforce — It's ok... when I have access. Lately I've been getting kicked out and stuck in a constant battle of signing in. I've had to reinstall several times, which is really irritating. There also appears to be a disconnect with Location. My gps is on, but it keeps telling me it's off or cannot connect. ","url":"https://play.google.com/store/apps/details?id=com.tsheets.android.hammerhead&hl=en","role":"pain","weight":0.6233468,"occurredAt":"2019-11-07T19:11:23.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.4675101,"matchedPatterns":["product:QuickBooks Workforce"],"statement":"Lately I've been getting kicked out and stuck in a constant battle of signing in.","title":"QuickBooks Workforce","body":"It's ok... when I have access. Lately I've been getting kicked out and stuck in a constant battle of signing in. I've had to reinstall several times, which is really irritating. There also appears to be a disconnect with Location. My gps is on, but it keeps telling me it's off or cannot connect. Maybe a little more Android support will help resolve these issues. Maybe a new update is needed.","offTopic":false},{"id":"7793cbb9-c579-4a6b-8755-4ca4825e01ab","excerpt":"QuickBooks Workforce — The app frequently differs from time punch sync issues often for me... like, I'll clock in or out, then later go to the online dashboard and find the time punch didn't take. It's been very occasional, but the worst was when I lost a whole day of punches, albeit that incident was about a year and ","url":"https://play.google.com/store/apps/details?id=com.tsheets.android.hammerhead&hl=en","role":"pain","weight":0.515747,"occurredAt":"2026-09-17T02:39:33.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.25454545,"sentiment":-0.6363636,"confidence":0.41110268,"matchedPatterns":["product:QuickBooks Workforce"],"statement":"It's been very occasional, but the worst was when I lost a whole day of punches, albeit that incident was about a year and a half back.","title":"QuickBooks Workforce","body":"The app frequently differs from time punch sync issues often for me... like, I'll clock in or out, then later go to the online dashboard and find the time punch didn't take. It's been very occasional, but the worst was when I lost a whole day of punches, albeit that incident was about a year and a half back. usually it works, but I can't rate a time clock app highly if I can't consistently rely on it. Sometimes it'll just log me out. That's what I'm dealing with right now but it won't log me in.","offTopic":false},{"id":"09859407-d270-4d82-8727-795fbe2424c1","excerpt":"QuickBooks Workforce — I've been using this app to sign in/out of work since 8/2025. No issues. Then about a month ago (3/26) it stopped working for me, saying my locations were turned off though they were on. I've tried uninstalling/ reinstalling with no success. I called support and they gave me a temporary link to u","url":"https://play.google.com/store/apps/details?id=com.tsheets.android.hammerhead&hl=en","role":"pain","weight":0.5076047,"occurredAt":"2026-04-08T22:47:58.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Payroll & HR","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.44788653,"matchedPatterns":["product:QuickBooks Workforce"],"statement":"EDIT: I've tried ALL your recommendations to fix it.","title":"QuickBooks Workforce","body":"I've been using this app to sign in/out of work since 8/2025. No issues. Then about a month ago (3/26) it stopped working for me, saying my locations were turned off though they were on. I've tried uninstalling/ reinstalling with no success. I called support and they gave me a temporary link to use while they figure it out. Now, that isnt working. It seems to be only me and one other coworker. We have Androids while everyone else has Apple. EDIT: I've tried ALL your recommendations to fix it.","offTopic":false}],"breakdown":[{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":6},{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":1}],"total":7}}