{"data":{"items":[{"id":"ceea1b6a-455d-461b-9434-72818fcdabf2","excerpt":"Microsoft Authenticator — Infinite loop — This product will eventually land you in an infinite loop (the hallmark of bad software). How this company keeps business buying their product suite is beyond me. Do yourself a favor and set up TEXT as your MFA now. This product is a nightmare and there is no support. Don’t swi","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.9486334,"occurredAt":"2026-06-05T21:43:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["terrible","product:Microsoft Authenticator"],"statement":"This product is a nightmare and there is no support.","title":"Microsoft Authenticator — Infinite loop","body":"This product will eventually land you in an infinite loop (the hallmark of bad software). How this company keeps business buying their product suite is beyond me. Do yourself a favor and set up TEXT as your MFA now. This product is a nightmare and there is no support. Don’t switch phones, don’t let the app get offloaded, honestly don’t do anything with it. You are warned.","authorHash":"2e77dd3239a5911f368d5f165a4747e1","rating":2,"offTopic":false},{"id":"bcf3901e-9379-4e7d-beb8-8e7c9576827d","excerpt":"Microsoft Authenticator — Login Death Loop — I use it because I have to, not because I want to. It might score high but wait until you get stuck in a loop with no obvious way out. KB articles offer “things to consider” but no real solutions. The tool should be smart enough to provide device information, allow the user ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.4476,"occurredAt":"2026-06-03T20:03:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.373,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"It might score high but wait until you get stuck in a loop with no obvious way out.","title":"Microsoft Authenticator — Login Death Loop","body":"I use it because I have to, not because I want to. It might score high but wait until you get stuck in a loop with no obvious way out. KB articles offer “things to consider” but no real solutions. The tool should be smart enough to provide device information, allow the user to force a self re-register and other troubleshooting tools but does not.","authorHash":"72b06010e8795bb219fa3b9ca14744d1","rating":1,"offTopic":false},{"id":"df0d8077-b7e4-4e78-b7c2-714e4d7f5bc0","excerpt":"Microsoft Authenticator — Annoying — It gets stuck in loops if you get a new phone","url":"https://apps.apple.com/au/app/id983156458?see-all=reviews","role":"pain","weight":0.40897834,"occurredAt":"2026-06-30T06:34:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.21754166,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Annoying.","title":"Microsoft Authenticator — Annoying","body":"It gets stuck in loops if you get a new phone","authorHash":"19c2810534d0f259e35848dfb0c84a79","rating":1,"offTopic":false},{"id":"44fd6ba0-2914-4bc3-acfc-f7e4ff8e9662","excerpt":"Microsoft Authenticator — Gets you in crazy loops — Frustrating loops it puts you through","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.40558222,"occurredAt":"2026-09-17T23:03:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.22366667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"Frustrating loops it puts you through","title":"Microsoft Authenticator — Gets you in crazy loops","body":"Frustrating loops it puts you through","authorHash":"21303288e9150cf0a4103304b37c7ae4","rating":1,"offTopic":false},{"id":"1939346e-2426-46fb-83d3-96e25d24a0e7","excerpt":"Microsoft Authenticator — Stuck in loop — Keep getting stuck in Authenticator loops if I change any device. Wastes so much time","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.22382304,"occurredAt":"2025-12-06T21:13:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1598736,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Stuck in loop.","title":"Microsoft Authenticator — Stuck in loop","body":"Keep getting stuck in Authenticator loops if I change any device. Wastes so much time","authorHash":"b83fa405a3896cdb8ec283bcfb1c0a32","rating":1,"offTopic":false},{"id":"f83b3223-56b9-4154-b31d-1fd68294e9f8","excerpt":"Microsoft Authenticator — Terrible — The app is stuck in a loop. It will not verify me","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.12525,"occurredAt":"2026-09-19T01:39:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.104375,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"The app is stuck in a loop.","title":"Microsoft Authenticator — Terrible","body":"The app is stuck in a loop. It will not verify me","authorHash":"a799071200eebce0911f232373181b14","rating":1,"offTopic":false},{"id":"e29f7204-8b80-4008-a3d7-d4e85f7cca73","excerpt":"Microsoft Authenticator — Loop of death — Terrible product","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.111825,"occurredAt":"2026-10-17T15:34:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.079875,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"Terrible product","title":"Microsoft Authenticator — Loop of death","body":"Terrible product","authorHash":"c8c297fd5d751bb24ef5f9a31dc09131","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}