{"data":{"items":[{"id":"ceea1b6a-455d-461b-9434-72818fcdabf2","excerpt":"Microsoft Authenticator — Infinite loop — This product will eventually land you in an infinite loop (the hallmark of bad software). How this company keeps business buying their product suite is beyond me. Do yourself a favor and set up TEXT as your MFA now. This product is a nightmare and there is no support. Don’t swi","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.9486334,"occurredAt":"2026-06-05T21:43:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["terrible","product:Microsoft Authenticator"],"statement":"This product is a nightmare and there is no support.","title":"Microsoft Authenticator — Infinite loop","body":"This product will eventually land you in an infinite loop (the hallmark of bad software). How this company keeps business buying their product suite is beyond me. Do yourself a favor and set up TEXT as your MFA now. This product is a nightmare and there is no support. Don’t switch phones, don’t let the app get offloaded, honestly don’t do anything with it. You are warned.","offTopic":false},{"id":"bcf3901e-9379-4e7d-beb8-8e7c9576827d","excerpt":"Microsoft Authenticator — Login Death Loop — I use it because I have to, not because I want to. It might score high but wait until you get stuck in a loop with no obvious way out. KB articles offer “things to consider” but no real solutions. The tool should be smart enough to provide device information, allow the user ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.4476,"occurredAt":"2026-06-03T20:03:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.373,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"It might score high but wait until you get stuck in a loop with no obvious way out.","title":"Microsoft Authenticator — Login Death Loop","body":"I use it because I have to, not because I want to. It might score high but wait until you get stuck in a loop with no obvious way out. KB articles offer “things to consider” but no real solutions. The tool should be smart enough to provide device information, allow the user to force a self re-register and other troubleshooting tools but does not.","offTopic":false},{"id":"44fd6ba0-2914-4bc3-acfc-f7e4ff8e9662","excerpt":"Microsoft Authenticator — Gets you in crazy loops — Frustrating loops it puts you through","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.40558222,"occurredAt":"2026-09-17T23:03:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.81333333,"sentiment":-0.8333333,"confidence":0.22366667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"Frustrating loops it puts you through","title":"Microsoft Authenticator — Gets you in crazy loops","body":"Frustrating loops it puts you through","offTopic":false},{"id":"f83b3223-56b9-4154-b31d-1fd68294e9f8","excerpt":"Microsoft Authenticator — Terrible — The app is stuck in a loop. It will not verify me","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.12525,"occurredAt":"2026-09-19T01:39:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.104375,"matchedPatterns":["product:Microsoft Authenticator"],"statement":"The app is stuck in a loop.","title":"Microsoft Authenticator — Terrible","body":"The app is stuck in a loop. It will not verify me","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":4}],"total":4}}