{"data":{"items":[{"id":"e25407ee-e37f-4c6c-ba51-2aed0804c46e","excerpt":"Veho Driver — No human representatives available — I have been trying to sign up as a driver for coming up on a year now. I keep getting automated emails as responses to my help tickets, and no humans will assist me in getting my account verified. I tried to sign up again but the app said I already had an account. When","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-09-18T18:42:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:Veho Driver"],"statement":"When I tried to sign in with the previous credentials, they keep saying Im unable to sign in, even after I reset my password.","title":"Veho Driver — No human representatives available","body":"I have been trying to sign up as a driver for coming up on a year now. I keep getting automated emails as responses to my help tickets, and no humans will assist me in getting my account verified. I tried to sign up again but the app said I already had an account. When I tried to sign in with the previous credentials, they keep saying Im unable to sign in, even after I reset my password.","offTopic":false},{"id":"dde13f35-7bdc-498e-8fba-def5df313200","excerpt":"UPS — Login doesn't work — I installed the all and created the account and then encountered some login error","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.3804618,"occurredAt":"2026-09-15T17:54:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.5833333,"sentiment":-0.33333334,"confidence":0.24029167,"matchedPatterns":["doesnt_work","product:UPS"],"statement":"UPS — Login doesn't work.","title":"UPS — Login doesn't work","body":"I installed the all and created the account and then encountered some login error","offTopic":false},{"id":"b1cf1ca8-670e-49d2-9de1-50deda9043df","excerpt":"USPS Mobile® — Erratic App. Unable to recover password — My App worked well for quite some time. But for the last 3 to 4 years, it always gives a password error with NO way to reset/recover password nor any customer service","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.299,"occurredAt":"2026-09-17T01:40:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.22425,"matchedPatterns":["product:USPS Mobile"],"statement":"Unable to recover password.","title":"USPS Mobile® — Erratic App. Unable to recover password","body":"My App worked well for quite some time. But for the last 3 to 4 years, it always gives a password error with NO way to reset/recover password nor any customer service","offTopic":false},{"id":"0b80ff41-9122-49b9-bd8c-b879b6212790","excerpt":"USPS Mobile® — Clunky Login — Compared to the competitors’ apps, USPS Mobile is very cumbersome to login.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.17812322,"occurredAt":"2026-07-21T12:07:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.1406236,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Clunky Login.","title":"USPS Mobile® — Clunky Login","body":"Compared to the competitors’ apps, USPS Mobile is very cumbersome to login.","offTopic":false},{"id":"5abd3118-9b55-4f51-b6cd-536a63c44a13","excerpt":"UPS — Login never works — I created an account and have tried for months and maybe years I’ve never ever been able to log into any account created","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"request","weight":0.1725625,"occurredAt":"2026-09-22T15:52:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.1,"sentiment":-0.25,"confidence":0.156875,"matchedPatterns":["product:UPS"],"statement":"UPS — Login never works.","title":"UPS — Login never works","body":"I created an account and have tried for months and maybe years I’ve never ever been able to log into any account created","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":5}],"total":5}}