{"data":{"items":[{"id":"989cdc38-2c27-4e5f-a71b-752aa43a5a9d","excerpt":"Drive and Shop with Shipt — Worst app ever! — -5 stars if I could - the support for this app is the worse I’ve ever seen in my life. I’ve been waiting on a background check for 3 months now with a perfect clean record by the way and was told by support to wait for email (3 months ago) and today I try to login again and","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"pain","weight":0.7870706,"occurredAt":"2026-09-29T10:39:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.5847059,"sentiment":-0.4117647,"confidence":0.49666667,"matchedPatterns":["still_cannot","product:Drive and Shop with Shipt"],"statement":"I’ve been waiting on a background check for 3 months now with a perfect clean record by the way and was told by support to wait for email (3 months ago) and today I try to login again and still no background check completed so I ask suppor…","title":"Drive and Shop with Shipt — Worst app ever!","body":"-5 stars if I could - the support for this app is the worse I’ve ever seen in my life. I’ve been waiting on a background check for 3 months now with a perfect clean record by the way and was told by support to wait for email (3 months ago) and today I try to login again and still no background check completed so I ask support again what’s taking 3 months long for a background check and was continuously told to wait for a email that is never gonna come…. Worst support / experience I’ve ever had with any shopper app absolutely disgusted with these people!","authorHash":"eaa04637b6f10d4481f52488c26ea30b","rating":1,"offTopic":true},{"id":"eb003efd-6300-4692-b819-7f6b283e7e0a","excerpt":"Rollo - Print Labels & Ship — Great printer. Not worth it because of App — This app is atrocious. It is extremely confusing to find where your printer settings are. Not much is intuitive. The app is primarily focused on printing shipping that Rollo is using to monetize the app. Some manager thought it was a good idea t","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":0.7790339,"occurredAt":"2025-01-06T16:04:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.5685246,"sentiment":-0.22131148,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Rollo"],"statement":"The pop-up for the two factor code is also very annoying UI design.","title":"Rollo - Print Labels & Ship — Great printer. Not worth it because of App","body":"This app is atrocious. It is extremely confusing to find where your printer settings are. Not much is intuitive. The app is primarily focused on printing shipping that Rollo is using to monetize the app. Some manager thought it was a good idea to make that the primary focus of development, I suppose. I suppose this is what greed and short-term goals look like.\n\nThe app is also unusable because it forces you to have email based two factor authentication, but good luck getting your login token. I have to wait several minutes to hours to get the token via email. By that time it’s useless. There are no other options for two factor authentication. The two factor authentication is also broken when you install the app on Mac. The pop-up for the two factor code is also very annoying UI design. \n\nI tried to understand who this company is and it seems like it’s owned by a shell company based out of Las Vegas. I suppose it’s probably an overseas company with poor developer resources. I will say that this has tremendous potential to be the 10X label printer solution if better managed. \n\nThis is a well built printer, despite the fact that the LEDs are so bright that if you see them at night, it looks like your office or bedroom was invaded by space aliens. The resolution is amazing, although it struggles feeding and labels, unless you perfectly align the feeder. This could easily be remedied by small plastic insert at the back of the printer to help align labels. Once you get it aligned, it’s not a big deal.","authorHash":"01ab4e418334eddbba1703e693e8d312","rating":1,"offTopic":true},{"id":"1286b7b7-fe8e-41bb-9bab-c56b7c1c773e","excerpt":"UPS — Account — FRUSTRATING! I tried to give instructions to driver & then it said wrong password. Then I tried to get reset password sent to email. Then that didn’t work. Then tried to sign up & that didn’t work either.","url":"https://apps.apple.com/ca/app/id336377331?see-all=reviews","role":"pain","weight":0.63598835,"occurredAt":"2026-09-23T21:12:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Shipping & delivery","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.33829167,"matchedPatterns":["frustrating","product:UPS"],"statement":"I tried to give instructions to driver & then it said wrong password.","title":"UPS — Account","body":"FRUSTRATING! I tried to give instructions to driver & then it said wrong password. Then I tried to get reset password sent to email. Then that didn’t work. Then tried to sign up & that didn’t work either.","authorHash":"6e26bf0c4ca2ed4fcd2a6525f91d98f3","rating":1,"offTopic":false},{"id":"e25407ee-e37f-4c6c-ba51-2aed0804c46e","excerpt":"Veho Driver — No human representatives available — I have been trying to sign up as a driver for coming up on a year now. I keep getting automated emails as responses to my help tickets, and no humans will assist me in getting my account verified. I tried to sign up again but the app said I already had an account. When","url":"https://apps.apple.com/us/app/id1457078986?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2026-09-18T18:42:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:Veho Driver"],"statement":"When I tried to sign in with the previous credentials, they keep saying Im unable to sign in, even after I reset my password.","title":"Veho Driver — No human representatives available","body":"I have been trying to sign up as a driver for coming up on a year now. I keep getting automated emails as responses to my help tickets, and no humans will assist me in getting my account verified. I tried to sign up again but the app said I already had an account. When I tried to sign in with the previous credentials, they keep saying Im unable to sign in, even after I reset my password.","authorHash":"558eae6706bfd746588486bc6a7138fc","rating":1,"offTopic":false},{"id":"dde13f35-7bdc-498e-8fba-def5df313200","excerpt":"UPS — Login doesn't work — I installed the all and created the account and then encountered some login error","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.3804618,"occurredAt":"2026-09-15T17:54:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.5833333,"sentiment":-0.33333334,"confidence":0.24029167,"matchedPatterns":["doesnt_work","product:UPS"],"statement":"UPS — Login doesn't work.","title":"UPS — Login doesn't work","body":"I installed the all and created the account and then encountered some login error","authorHash":"b0aacd7df424186e0bb6444c406a6cac","rating":1,"offTopic":false},{"id":"b1cf1ca8-670e-49d2-9de1-50deda9043df","excerpt":"USPS Mobile® — Erratic App. Unable to recover password — My App worked well for quite some time. But for the last 3 to 4 years, it always gives a password error with NO way to reset/recover password nor any customer service","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.299,"occurredAt":"2026-09-17T01:40:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.22425,"matchedPatterns":["product:USPS Mobile"],"statement":"Unable to recover password.","title":"USPS Mobile® — Erratic App. Unable to recover password","body":"My App worked well for quite some time. But for the last 3 to 4 years, it always gives a password error with NO way to reset/recover password nor any customer service","authorHash":"d9805529575db90897cf177abe4322fa","rating":1,"offTopic":false},{"id":"3f962251-c437-4b00-901e-925e6c347103","excerpt":"UPS — Cannot log in.. — Cannot login existing account for 2022 follow the instructions to get information on old account. Just not getting information just repeatedly got instructions on how to get all the information","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.2774,"occurredAt":"2026-10-14T20:28:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.219,"matchedPatterns":["product:UPS"],"statement":"UPS — Cannot log in...","title":"UPS — Cannot log in..","body":"Cannot login existing account for 2022 follow the instructions to get information on old account. Just not getting information just repeatedly got instructions on how to get all the information","authorHash":"16b5eb67c90e39cf14d9deca3f6c9d02","rating":1,"offTopic":false},{"id":"7350cf91-c78e-48ec-896a-f4b51350e6cf","excerpt":"UPS — Sign in with Apple broken — Signing in with Apple works on the website. It used to work in the app. With the latest update, it no longer works. Get a message that there’s an error. Makes no sense.","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"request","weight":0.22833408,"occurredAt":"2026-10-08T00:04:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.10909091,"sentiment":-0.27272728,"confidence":0.205875,"matchedPatterns":["product:UPS"],"statement":"UPS — Sign in with Apple broken.","title":"UPS — Sign in with Apple broken","body":"Signing in with Apple works on the website. It used to work in the app. With the latest update, it no longer works. Get a message that there’s an error. Makes no sense.","authorHash":"375a91c30da6c29424b627d811cbb15e","rating":1,"offTopic":false},{"id":"2b473765-bf2d-4347-957e-0275661c230a","excerpt":"UPS — Can’t log in — Have tried everything to log in - even changed username and password but still notes ‘failure’. Have given up 😩","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.1843,"occurredAt":"2026-09-22T12:12:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.1455,"matchedPatterns":["product:UPS"],"statement":"Have tried everything to log in - even changed username and password but still notes ‘failure’.","title":"UPS — Can’t log in","body":"Have tried everything to log in - even changed username and password but still notes ‘failure’. Have given up 😩","authorHash":"755eaa82bcb1e92b3ea07fad06e32788","rating":1,"offTopic":false},{"id":"0b80ff41-9122-49b9-bd8c-b879b6212790","excerpt":"USPS Mobile® — Clunky Login — Compared to the competitors’ apps, USPS Mobile is very cumbersome to login.","url":"https://apps.apple.com/us/app/id339597578?see-all=reviews","role":"pain","weight":0.17812322,"occurredAt":"2026-07-21T12:07:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.1406236,"matchedPatterns":["product:USPS Mobile"],"statement":"USPS Mobile® — Clunky Login.","title":"USPS Mobile® — Clunky Login","body":"Compared to the competitors’ apps, USPS Mobile is very cumbersome to login.","authorHash":"17f7a25e348d164bb357e9dd79ed074f","rating":3,"offTopic":false},{"id":"5abd3118-9b55-4f51-b6cd-536a63c44a13","excerpt":"UPS — Login never works — I created an account and have tried for months and maybe years I’ve never ever been able to log into any account created","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"request","weight":0.1725625,"occurredAt":"2026-09-22T15:52:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.1,"sentiment":-0.25,"confidence":0.156875,"matchedPatterns":["product:UPS"],"statement":"UPS — Login never works.","title":"UPS — Login never works","body":"I created an account and have tried for months and maybe years I’ve never ever been able to log into any account created","authorHash":"4b06be41f07ec2f1b0fb7b9379ffee75","rating":1,"offTopic":false},{"id":"f65d1adb-98a8-4091-acd7-df94671e9cad","excerpt":"Drive and Shop with Shipt — Unable to log in? — Signed up and then says unable to reload boots me out.","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"pain","weight":0.16572501,"occurredAt":"2026-10-11T03:52:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.118375,"matchedPatterns":["product:Drive and Shop with Shipt"],"statement":"Drive and Shop with Shipt — Unable to log in?.","title":"Drive and Shop with Shipt — Unable to log in?","body":"Signed up and then says unable to reload boots me out.","authorHash":"4b90330e90488c7e8b947e6ead8390f3","rating":1,"offTopic":false},{"id":"bf6360aa-4801-42ca-b4c3-092aa1503bf4","excerpt":"UPS — Tracking — Every time when I’m trying to sign in, keep saying you can’t login error occur","url":"https://apps.apple.com/us/app/id336377331?see-all=reviews","role":"pain","weight":0.12721667,"occurredAt":"2026-10-04T17:07:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.11225,"matchedPatterns":["product:UPS"],"statement":"Every time when I’m trying to sign in, keep saying you can’t login error occur","title":"UPS — Tracking","body":"Every time when I’m trying to sign in, keep saying you can’t login error occur","authorHash":"63474966b46807f7419831b7a8d35d5a","rating":1,"offTopic":false},{"id":"77c2f4a8-d1e9-4fa8-88d2-dadadb2869ad","excerpt":"UPS — Nightmare to log in — Found it impossible to log in","url":"https://apps.apple.com/gb/app/id336377331?see-all=reviews","role":"pain","weight":0.1106,"occurredAt":"2026-07-02T18:39:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.079,"matchedPatterns":["product:UPS"],"statement":"UPS — Nightmare to log in.","title":"UPS — Nightmare to log in","body":"Found it impossible to log in","authorHash":"0e051deb6b674e2d5dcc4d7f906f8cd7","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":14}],"total":14}}