{"data":{"items":[{"id":"96df1d4a-f8c1-487d-8b10-ccc6cf90f4ee","excerpt":"Microsoft Authenticator — Microsoft Authenticator is infuriating trash in 2025 — The single most brain-dead “feature” that makes me want to throw my phone:\nYou get a push notification to approve a login → you tap it → instant red banner: “Something went wrong. Try again.”\nEvery. Single. Time.\nSo now the workflow Micros","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"demand","weight":1.3615501,"occurredAt":"2025-12-10T10:24:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"alternative_search","painScore":0.74,"sentiment":-1,"confidence":0.7825,"matchedPatterns":["frustrating","currently_i_use","manual_process","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Microsoft Authenticator is infuriating trash in 2025.","title":"Microsoft Authenticator — Microsoft Authenticator is infuriating trash in 2025","body":"The single most brain-dead “feature” that makes me want to throw my phone:\nYou get a push notification to approve a login → you tap it → instant red banner: “Something went wrong. Try again.”\nEvery. Single. Time.\nSo now the workflow Microsoft forces on you is:\n1.  Get useless notification\n2.  Ignore it completely\n3.  Manually open the Microsoft Authenticator app\n4.  Wait for it to load\n5.  Scroll to find the pending request\n6.  Finally approve\nThis isn’t a rare edge-case bug. It’s been like this for YEARS, across iOS and Android, multiple devices, clean installs, everything. Microsoft literally cannot make notification deep-linking work in their own app.\nMeanwhile Google Authenticator, Authy, even the free open-source apps do this flawlessly in half a second.\nMicrosoft, how do you ship a security product in 2025 where the fastest approval path is deliberately broken and you force users into a 10–15 second dance?\nFix your garbage notification handling or just admit defeat and let people use anything else. One star until you stop wasting everyone’s time. Currently using a competitor and it’s night-and-day better.","authorHash":"159f38a2ce66133ef3885e34e4ac140e","rating":1,"offTopic":false},{"id":"0ac358ca-d09b-4a07-9514-eef169ae20ad","excerpt":"1Password: Password Manager — Garbage — Implementation of this is horrible. I have the app open. I’m trying to reset my passwords and I can’t get this to give me any suggestions. It’s absolutely the most most frustrating thing to completely be trying to reset my password again and again and this will not work.","url":"https://apps.apple.com/us/app/id1511601750?see-all=reviews","role":"pain","weight":1.22435,"occurredAt":"2026-09-05T20:56:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.65125,"matchedPatterns":["terrible","frustrating","doesnt_work","product:1Password"],"statement":"It’s absolutely the most most frustrating thing to completely be trying to reset my password again and again and this will not work.","title":"1Password: Password Manager — Garbage","body":"Implementation of this is horrible. I have the app open. I’m trying to reset my passwords and I can’t get this to give me any suggestions. It’s absolutely the most most frustrating thing to completely be trying to reset my password again and again and this will not work.","authorHash":"57d4e4c19cb7e3f6bb0359d2f4472ab4","rating":1,"offTopic":true},{"id":"30f8e389-1302-4f41-a5a2-700a8a6f7188","excerpt":"1Password: Password Manager — Recent update is broken — 1Password have recently incorporated Apple‘s password management API which means Safari and other parts of the operating system are able to auto fill passwords and suggest saving new ones. However, there seems to be some bug in this process because the new one Pas","url":"https://apps.apple.com/gb/app/id1511601750?see-all=reviews","role":"pain","weight":1.2212062,"occurredAt":"2026-04-28T23:22:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.895,"sentiment":-1,"confidence":0.644436,"matchedPatterns":["terrible","frustrating","product:1Password"],"statement":"1Password: Password Manager — Recent update is broken.","title":"1Password: Password Manager — Recent update is broken","body":"1Password have recently incorporated Apple‘s password management API which means Safari and other parts of the operating system are able to auto fill passwords and suggest saving new ones. However, there seems to be some bug in this process because the new one Password app is asking me to save logins as new entries despite the fact that it auto completed the field in the first place from an entry that already exists. This has happened on most sites in the past few days, to the point it’s infuriating. \n\nIn addition to this, what’s happened to the neat little drop down on fields that let us choose from data like personal info, or addresses?\n\nI feel like you’ve incorporated Apple’s API at the expense of existing functionality. Poor show.","authorHash":"854c1754b2cb902189edd6a0f3a8911e","rating":1,"offTopic":true},{"id":"d7373147-6771-4e63-9565-61a3894a3932","excerpt":"Microsoft Authenticator — MICROSOFT SIGN IN IS HORRIBLE — The Microsoft sign-in process is horrible. I spent way too much time going in circles between Microsoft Authenticator, verification codes, password resets, and different sign-in methods. It kept asking me to verify my identity in different ways, sometimes sendin","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":1.1646346,"occurredAt":"2026-09-27T14:15:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.89886063,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["terrible","frustrating","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — MICROSOFT SIGN IN IS HORRIBLE.","title":"Microsoft Authenticator — MICROSOFT SIGN IN IS HORRIBLE","body":"The Microsoft sign-in process is horrible. I spent way too much time going in circles between Microsoft Authenticator, verification codes, password resets, and different sign-in methods. It kept asking me to verify my identity in different ways, sometimes sending me right back to where I started.\n\nI understand the need for security, but this was unnecessarily confusing and frustrating. I should be able to sign into my account on my own computer without needing to jump through this many hoops. Microsoft needs to simplify this process and make the instructions much clearer.","authorHash":"bc2661fe5f8484533977bf70758285cb","rating":1,"offTopic":false},{"id":"e9e765cf-0c2e-4c1b-b1fb-c2117e57c1b6","excerpt":"Microsoft Authenticator — doesn't work — this app is absolutely terrible, i'm trying to log into my microsoft account and i've been asked to download the authenticator app, on opening the app, i've been asked to authenticate the login on the authenticator app. i can't do that cause i can't log into the authenticator ap","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":1.1530666,"occurredAt":"2025-11-27T23:55:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["terrible","doesnt_work","product:Microsoft Authenticator"],"statement":"this app is absolutely terrible, i'm trying to log into my microsoft account and i've been asked to download the authenticator app, on opening the app, i've been asked to authenticate the login on the authenticator app.","title":"Microsoft Authenticator — doesn't work","body":"this app is absolutely terrible, i'm trying to log into my microsoft account and i've been asked to download the authenticator app, on opening the app, i've been asked to authenticate the login on the authenticator app. i can't do that cause i can't log into the authenticator app without the authenticator. absolutely useless, now i can't access any of my work and haven't been able to for days","authorHash":"6682727b99841ce2105e8c144d56f17b","rating":1,"offTopic":false},{"id":"cf19200b-2dfd-4494-9d33-b31418cfd223","excerpt":"Microsoft Authenticator — Switching phones and trying to set up Microsoft Authenticator again was a nightmare. While adding two-step verification on my new device, it asks for an authenticator code — from the app I’m still trying to set up. That makes no sense. If your old phone is broken, lost, or wiped, you can easil","url":"https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en","role":"pain","weight":1.3642099,"occurredAt":"2026-02-27T21:27:39.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"problem_report","painScore":0.8417178,"sentiment":-0.85714287,"confidence":0.7407269,"matchedPatterns":["terrible","frustrating","product:Microsoft Authenticator"],"statement":"Switching phones and trying to set up Microsoft Authenticator again was a nightmare.","title":"Microsoft Authenticator","body":"Switching phones and trying to set up Microsoft Authenticator again was a nightmare. While adding two-step verification on my new device, it asks for an authenticator code — from the app I’m still trying to set up. That makes no sense. If your old phone is broken, lost, or wiped, you can easily get locked out with no clear recovery path. The design completely fails in phone-change situations, turning what should be a simple device upgrade into a frustrating lockout experience.","authorHash":"df8ec946748ae8b73fef3e2597ee3e80","rating":1,"offTopic":false},{"id":"03c0b954-4350-49cd-ab09-373904269fde","excerpt":"NordPass: Password Manager — Awful. Waste of time and money. Stop AI from writing your code. — I initially changed my passwords because they had been stolen by Mercor. I was locked out when I tried to use the new ones, and the recovery key did not work. I had no choice but to reset my account and lose access to my enti","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":1.1254667,"occurredAt":"2026-06-17T14:48:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"feature_request","painScore":0.835,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["waste_of_time","still_cannot","product:NordPass"],"statement":"I burned through five of them, because even after ticking “5trust this device\" to “on\" or \"yes\", I still can't log in with the new passwords.","title":"NordPass: Password Manager — Awful. Waste of time and money. Stop AI from writing your code.","body":"I initially changed my passwords because they had been stolen by Mercor. I was locked out when I tried to use the new ones, and the recovery key did not work. I had no choice but to reset my account and lose access to my entire vault.\nI was furious.  I generated new passwords for the reset and received ten temporary codes and a new recovery code.\nI enabled Google authenticator,\nthinking that it would help with not needing recovery codes. I was wrong. The new passwords didn't work and Google authenticator codes didn't work nor did the QR codes. The only thing that does work is the ten codes from the reset.\nI burned through five of them, because even after ticking “5trust this device\" to “on\" or \"yes\", I still can't log in with the new passwords. I’ve wasted a colossal amount of time and money spent on this. I will decline to renew or purchase additional products unless these issues are fixed, and I can recover my old vault. You really should have real, human talent writing your code and not idiot AI bots.","authorHash":"7e7edd4b794ed9f5ae66341eab1fbc08","rating":1,"offTopic":true},{"id":"d6e63bb8-6f53-46b8-b4e7-a23d7c24ee9f","excerpt":"1Password: Password Manager — Reverted to 1Password 7 — Extremely frustrating to have to type in your master password every 14 days on a mobile device. I already do this on my PC, and I understand its importance in ensuring I don’t forget my password. But it’s just not tenable on my mobile, it’s way too long. The worka","url":"https://apps.apple.com/au/app/id1511601750?see-all=reviews","role":"pain","weight":1.1254667,"occurredAt":"2025-02-27T07:22:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"problem_report","painScore":0.835,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["frustrating","workaround","product:1Password"],"statement":"The workaround is a short (insecure) master password, which defeats the purpose of a password manager.","title":"1Password: Password Manager — Reverted to 1Password 7","body":"Extremely frustrating to have to type in your master password every 14 days on a mobile device. I already do this on my PC, and I understand its importance in ensuring I don’t forget my password. But it’s just not tenable on my mobile, it’s way too long. The workaround is a short (insecure) master password, which defeats the purpose of a password manager. Please remove this “feature”.","authorHash":"0afbb57183659bce56eb6a645cad201d","rating":1,"offTopic":false},{"id":"66842eba-a4b2-4aac-8c5d-72b917e8fa69","excerpt":"LastPass Password Manager — Last update is horrible — User story:\n\n1) User log into LastPass and authenticator on the phone prompts access.\n\n2) User open the authenticator app to grant access and press on the accept but the dose not respond \n\n3) user go to chrome extension but the extension does not respond on copying ","url":"https://apps.apple.com/ca/app/id324613447?see-all=reviews","role":"pain","weight":1.1254667,"occurredAt":"2021-06-06T12:53:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"feature_request","painScore":0.835,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["terrible","missing_feature","product:LastPass Password Manager"],"statement":"2) User open the authenticator app to grant access and press on the accept but the dose not respond 3) user go to chrome extension but the extension does not respond on copying values to clipboard As a premium user I am very disappointed f…","title":"LastPass Password Manager — Last update is horrible","body":"User story:\n\n1) User log into LastPass and authenticator on the phone prompts access.\n\n2) User open the authenticator app to grant access and press on the accept but the dose not respond \n\n3) user go to chrome extension but the extension does not respond on copying values to clipboard \n\nAs a premium user I am very disappointed from all those small bugs and the web UI is also horrible and lacking functionality.","authorHash":"69e525d9cb6fb15c0ada0b85fdbff29d","rating":2,"offTopic":true},{"id":"73c241b7-cdc3-4f92-8e1a-625b9d007d26","excerpt":"1Password: Password Manager — Mostly good, new year same old issues — 14 day to manually enter password, always happens when I’m in public… would be nice if it popped up at home the day before\n\nallow renaming of attached files, super annoying on iOS when you select/take photos\n\nTravel vaults are strange, the travel vau","url":"https://apps.apple.com/ca/app/id1511601750?see-all=reviews","role":"pain","weight":1.1161964,"occurredAt":"2026-08-19T23:15:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"feature_request","painScore":0.52903616,"sentiment":-0.39759037,"confidence":0.73,"matchedPatterns":["frustrating","please_add","manual_process","product:1Password"],"statement":"14 day to manually enter password, always happens when I’m in public… would be nice if it popped up at home the day before allow renaming of attached files, super annoying on iOS when you select/take photos Travel vaults are strange, the t…","title":"1Password: Password Manager — Mostly good, new year same old issues","body":"14 day to manually enter password, always happens when I’m in public… would be nice if it popped up at home the day before\n\nallow renaming of attached files, super annoying on iOS when you select/take photos\n\nTravel vaults are strange, the travel vault should be a “logical vault” where you can share items to it, but the system works in that your transit vault becomes either your important item vault or you end up with duplicates and a nightmare of updating one version but not the other","authorHash":"fed770a00d0b547ffd8981f12e8ea609","rating":2,"offTopic":true},{"id":"5dc88e5d-7386-4b11-91bd-902d97f30f55","excerpt":"1Password: Password Manager — HEY I PAY FOR THIS APP PLEASE FIX — When I opt into opening w/biometrics the fact that I've put in my password within x days and now can use biometrics doesn't carry over when the 1password unlock prompt is brought up in the context of another app. This is not the first time this has happe","url":"https://apps.apple.com/us/app/id1511601750?see-all=reviews","role":"pain","weight":1.1140041,"occurredAt":"2026-10-25T23:20:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"purchase_intent","painScore":0.76,"sentiment":-1,"confidence":0.6329569,"matchedPatterns":["frustrating","would_pay","product:1Password"],"statement":"1Password: Password Manager — HEY I PAY FOR THIS APP PLEASE FIX.","title":"1Password: Password Manager — HEY I PAY FOR THIS APP PLEASE FIX","body":"When I opt into opening w/biometrics the fact that I've put in my password within x days and now can use biometrics doesn't carry over when the 1password unlock prompt is brought up in the context of another app. This is not the first time this has happened and it is super annoying, my master pw is very long.\n\nEDIT: Still not fixed, still an issue.","authorHash":"c9b7d5bc410e3e20337686afe72cead9","rating":2,"offTopic":true},{"id":"71e89c21-8a96-4e08-89ef-bd5e899ec918","excerpt":"Salesforce Authenticator — I STILL can't login to PartnerNet. I've been trying to add an account on this app for 47 minutes and I'm starting to get frustrated. The app refuses to allow me to connect to the PartnerNet app and I can't open an account connection and I don't get any notifications to approve an account. I'v","url":"https://play.google.com/store/apps/details?id=com.salesforce.authenticator&hl=en","role":"pain","weight":1.3508258,"occurredAt":"2020-03-26T13:50:13.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"feature_request","painScore":0.85,"sentiment":-1,"confidence":0.7301761,"matchedPatterns":["frustrating","still_cannot","product:salesforce"],"statement":"I STILL can't login to PartnerNet.","title":"Salesforce Authenticator","body":"I STILL can't login to PartnerNet. I've been trying to add an account on this app for 47 minutes and I'm starting to get frustrated. The app refuses to allow me to connect to the PartnerNet app and I can't open an account connection and I don't get any notifications to approve an account. I've uninstalled and reinstalled both apps 5 or 6 times now and am still struggling. Why is this so difficult?! Someone please help!","authorHash":"e86eee9bdbfc6ed05c503d1de5aabfcb","rating":1,"offTopic":false},{"id":"d4345e88-93f8-425a-a1a5-633341b733fa","excerpt":"LastPass Password Manager — Stealing money, support doesn't work — I have a paid account I'm trying to cancel, but since I don't have access to my original accounts email, I can't log into the website to cancel my subscription.\n\nI'm furious because there's a support feature to help with this, but support is limited to ","url":"https://apps.apple.com/us/app/id324613447?see-all=reviews","role":"pain","weight":1.0702667,"occurredAt":"2025-10-09T00:07:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"purchase_intent","painScore":0.745,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["doesnt_work","would_pay","product:LastPass Password Manager"],"statement":"I'm furious because there's a support feature to help with this, but support is limited to premium accounts (which I pay for!!), But since I can't log into the website, I can't receive support, as it keeps telling me to log in (which I can…","title":"LastPass Password Manager — Stealing money, support doesn't work","body":"I have a paid account I'm trying to cancel, but since I don't have access to my original accounts email, I can't log into the website to cancel my subscription.\n\nI'm furious because there's a support feature to help with this, but support is limited to premium accounts (which I pay for!!), But since I can't log into the website, I can't receive support, as it keeps telling me to log in (which I can't) to receive support!!!\n\nI have no way of deleting my account or cancelling my subscription, this is illegal!!","authorHash":"77d762bb6b15001285c823ea5aab70b6","rating":1,"offTopic":true},{"id":"8a30ed2f-35c8-49f0-be01-6dd7ab2b1939","excerpt":"Salesforce Authenticator — Annoying nagware — Constantly asking if it can pwetty pwease send you notifications and won’t trigger authentication requests unless you start the process to confirm manually, at which point it will prompt you to authenticate. Additionally, Salesforce doesn’t accept alternative Authenticators","url":"https://apps.apple.com/us/app/id782057975?see-all=reviews","role":"pain","weight":1.0344889,"occurredAt":"2024-09-16T16:58:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.68666667,"sentiment":-0.6666667,"confidence":0.61333334,"matchedPatterns":["frustrating","manual_process","product:salesforce"],"statement":"Salesforce Authenticator — Annoying nagware.","title":"Salesforce Authenticator — Annoying nagware","body":"Constantly asking if it can pwetty pwease send you notifications and won’t trigger authentication requests unless you start the process to confirm manually, at which point it will prompt you to authenticate. Additionally, Salesforce doesn’t accept alternative Authenticators, which I’m sure makes them very happy and gives them plenty of opportunities to say “synergy”","authorHash":"2c295a90bb267b9487384cbe1a7dfe62","rating":1,"offTopic":false},{"id":"d3aa4895-15af-4665-b825-09618a81894b","excerpt":"1Password: Password Manager — Company tanked a great app / platform — This used to be one of my most trusted apps for many years. A major rewrite happened a few years back that put me off from upgrading until I started having issues accessing my data with the old version. I finally upgraded (knowing there would be majo","url":"https://apps.apple.com/us/app/id1511601750?see-all=reviews","role":"pain","weight":1.0076265,"occurredAt":"2025-08-24T15:11:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"feature_request","painScore":0.59193546,"sentiment":-0.3548387,"confidence":0.6329569,"matchedPatterns":["i_hate","missing_feature","product:1Password"],"statement":"They lack the ease-of-use that's supposed to be the selling point for using a password manager.","title":"1Password: Password Manager — Company tanked a great app / platform","body":"This used to be one of my most trusted apps for many years. A major rewrite happened a few years back that put me off from upgrading until I started having issues accessing my data with the old version. I finally upgraded (knowing there would be major changes, prepared to deal with it). I hate it.\n\nIt's more complicated to access and less convenient. Yes, I know convenience goes down as security goes up, but this makes me not want to use the apps. I'm going to research an alternative, export my data, and start again somewhere else. Hey, remember when I said I didn't want to go through the hassle of upgrading? I'm willing to go through the hassle of migrating to a different app. That should tell you how much I regret upgrading.\n\nDon't buy into 1Password. They made poor decisions about where to take their software. The computer and web account migration was a pain. Now I'm hitting pain points trying to migrate on my iPhone. It's not worth it. They lack the ease-of-use that's supposed to be the selling point for using a password manager.\n\nIt's more of a headache than anything and that's counter to fostering good security practices. It has to work (almost) flawlessly, to be (nearly) invisible to live up to what a password manager is meant to deliver. It's just getting in the way. Example: even though I have unlocked 1Pass on the web portal to my NAS to save the login creds, it won't stop popping up and blocking the UI to the web app asking me to save my creds after I sign in. It's literally in the way. This didn't used to happen.\n\nSorry, 1Password devs. Your leadership destroyed your good work with bad decisions.","authorHash":"a1a2c678d51497d7f3ffede49a94086d","rating":2,"offTopic":true},{"id":"733f24c5-dcc4-4d79-a0f6-896de01e11c5","excerpt":"Microsoft Authenticator — I hate it — I needed a code and it wouldn’t give me any kind of code. I then tried to do some other sort of method of trying to get into it and both I had to use this app and the app didn’t have either of the options. I then tried to resign in on this app and it told me it sent me a code TO TH","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.9933175,"occurredAt":"2026-09-11T18:53:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.51201934,"matchedPatterns":["i_hate","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — I hate it.","title":"Microsoft Authenticator — I hate it","body":"I needed a code and it wouldn’t give me any kind of code. I then tried to do some other sort of method of trying to get into it and both I had to use this app and the app didn’t have either of the options. I then tried to resign in on this app and it told me it sent me a code TO THE APP I WAS TRYING TO SIGN IN ON SO OBVIOUSLY THAT WOULDNT WORK","authorHash":"257f8138256ef01e2540531e8cfb5384","rating":1,"offTopic":false},{"id":"0aa2d9d0-20ee-4b3d-8bbb-fda0972021c5","excerpt":"1Password: Password Manager — Upgrade does not work for me — The process of upgrading from a stand alone version 7 to version 8 does not work for me.  I have now tried twice and I cannot even setup version 8.  The whole process is just too complicated for me.  Reluctantly I have to look elsewhere and this is going to b","url":"https://apps.apple.com/gb/app/id1511601750?see-all=reviews","role":"pain","weight":0.97637326,"occurredAt":"2026-04-05T23:18:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.5277693,"matchedPatterns":["doesnt_work","product:1Password"],"statement":"1Password: Password Manager — Upgrade does not work for me.","title":"1Password: Password Manager — Upgrade does not work for me","body":"The process of upgrading from a stand alone version 7 to version 8 does not work for me.  I have now tried twice and I cannot even setup version 8.  The whole process is just too complicated for me.  Reluctantly I have to look elsewhere and this is going to be a big time waster.  However I have already wasted too much time trying to upgrade.  I can’t even find an email address to ask for advice.  I have never had such an issue upgrading an app before.","authorHash":"b7799512bc0b7316caa0c2cc8a54b877","rating":1,"offTopic":true},{"id":"2dc4f4bb-e577-4685-bd84-fd38823ff64a","excerpt":"1Password: Password Manager — Annoying forced re-logins — Not a terrible app overall, but they enforce a mandatory re-login every week that cannot be disabled. If you appreciate the security of a complex password, this  app will strongly encourage you to use a weaker one to speed login and to be easier to remember, rui","url":"https://apps.apple.com/us/app/id1511601750?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-09-29T03:54:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:1Password"],"statement":"1Password: Password Manager — Annoying forced re-logins.","title":"1Password: Password Manager — Annoying forced re-logins","body":"Not a terrible app overall, but they enforce a mandatory re-login every week that cannot be disabled. If you appreciate the security of a complex password, this  app will strongly encourage you to use a weaker one to speed login and to be easier to remember, ruining the entire secure strategy. The app on the iPhone does not do this, but does so if running on an iPad or Mac. It’s obviously something the devs allow, but they refuse to allow users on the other platforms to opt out. This more than anything is forcing me to switch, even though I kept membership even after the native Passwords app shipped. It’s just not worth the annoyance.","authorHash":"17a6bcf6dcdbfcddf294ab592086a379","rating":1,"offTopic":false},{"id":"6223eb5a-6be0-40bf-b847-5cd1371e7794","excerpt":"NordPass: Password Manager — Good password storage, rarely autofills, buggy. Although advertised as having autofill function, it's not seamless as other options, most of the time I just copy and past the user names and passwords because it's too much hassle to try and get Nord to autofill, autofill often triggers AFTER","url":"https://play.google.com/store/apps/details?id=com.nordpass.android.app.password.manager&hl=en","role":"pain","weight":1.1371893,"occurredAt":"2025-02-08T14:15:48.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"problem_report","painScore":0.54,"sentiment":-0.3,"confidence":0.73843455,"matchedPatterns":["frustrating","manual_process","product:NordPass"],"statement":"It also tris to fill in OTP fields a lot, very annoying, but it's a common issue with every other option I tested.","title":"NordPass: Password Manager","body":"Good password storage, rarely autofills, buggy. Although advertised as having autofill function, it's not seamless as other options, most of the time I just copy and past the user names and passwords because it's too much hassle to try and get Nord to autofill, autofill often triggers AFTER I manually paste everything, unhelpful. It also tris to fill in OTP fields a lot, very annoying, but it's a common issue with every other option I tested. Also asks me to save credentials already saved.","authorHash":"eb293923a6f965496cce2e76d4ed0869","rating":3,"offTopic":true},{"id":"a344fb40-5494-40a4-966b-9aa14c6d2495","excerpt":"Microsoft Authenticator — Difficult and frustrating to use — My school requires Microsoft Authenticator to log in, but the verification process is unnecessarily complicated. Even though I always use the same phone and the same device, I still get asked to verify again after only a few days, and sometimes it takes a lon","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-09-08T15:15:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Difficult and frustrating to use.","title":"Microsoft Authenticator — Difficult and frustrating to use","body":"My school requires Microsoft Authenticator to log in, but the verification process is unnecessarily complicated. Even though I always use the same phone and the same device, I still get asked to verify again after only a few days, and sometimes it takes a long time just to log in.\n\nI understand that two-factor authentication is important for security, but security should not come at the cost of such a frustrating user experience. For students who need to access school email, Canvas, and other school systems regularly, the repeated verification wastes a lot of time.\n\nI really hope Microsoft can improve session persistence, device recognition, and the overall verification process.","authorHash":"46ab4af2a1b05df8a35403c3941b0204","rating":1,"offTopic":false},{"id":"75703878-4c46-49a6-bd15-314b38b2b2eb","excerpt":"LastPass Password Manager — Paid User, Very Poor Performance — I have a paid account and I never make time to review apps. This is the first time I have felt frustrated enough to communicate that this is by far, the most frustrating password manager and paid application I have experienced. It constantly logs you out, i","url":"https://apps.apple.com/ca/app/id324613447?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2026-03-05T22:34:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:LastPass Password Manager"],"statement":"This is the first time I have felt frustrated enough to communicate that this is by far, the most frustrating password manager and paid application I have experienced.","title":"LastPass Password Manager — Paid User, Very Poor Performance","body":"I have a paid account and I never make time to review apps. This is the first time I have felt frustrated enough to communicate that this is by far, the most frustrating password manager and paid application I have experienced. It constantly logs you out, its features constantly glitch and its support is not reachable. It will sign me out Everytime I try to contact support and not allow me to login  with a  ‘we couldn’t complete your request’ error.\n\nDo not use this software. The paid version offers less ease of use than many free password managers. They have a lot of work to do and no real means of supporting their paying customers.","authorHash":"e95a2918da678b8efb7cac7b898daaee","rating":1,"offTopic":true},{"id":"3eb9abbf-8487-4d4a-a0ff-2b88b3d0a6d6","excerpt":"LastPass Password Manager — Won’t let me login from Chrome — I’ve been trying for two hours to login for my chrome browser. It keeps telling me to continue to check my inbox and review my login information. I’ve even gone through the steps to change my password, neither the new password nor the old password work and bo","url":"https://apps.apple.com/us/app/id324613447?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2025-08-31T19:34:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:LastPass Password Manager"],"statement":"I’ve even gone through the steps to change my password, neither the new password nor the old password work and both are correct.","title":"LastPass Password Manager — Won’t let me login from Chrome","body":"I’ve been trying for two hours to login for my chrome browser. It keeps telling me to continue to check my inbox and review my login information. I’ve even gone through the steps to change my password, neither the new password nor the old password work and both are correct. I finally tried from my phone on a Safari browser and it worked fine. When I go through your stupid chat bot, it keeps telling me it can’t help me until I login. Ironic? Annoying? Yes, and absolutely yes.","authorHash":"5b89e28b80f58174fa466e11d0216005","rating":1,"offTopic":true},{"id":"9e5cfd35-a573-4106-9707-5595c4917253","excerpt":"LastPass Password Manager — Clunky and frustrating, I want my money back — Does not import from keychain, fights with keychain on Mac, I paid for premium but it does not come with auto forms or auto fill in the MacOS version, help topics very ambiguous, instead you have to take online video training courses!? Billing i","url":"https://apps.apple.com/au/app/id324613447?see-all=reviews","role":"pain","weight":0.93373334,"occurredAt":"2021-01-01T11:22:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["frustrating","product:LastPass Password Manager"],"statement":"LastPass Password Manager — Clunky and frustrating, I want my money back.","title":"LastPass Password Manager — Clunky and frustrating, I want my money back","body":"Does not import from keychain, fights with keychain on Mac, I paid for premium but it does not come with auto forms or auto fill in the MacOS version, help topics very ambiguous, instead you have to take online video training courses!? Billing is annually so you pay for a year at once and there is no clear way to get your money back. Shouldn’t be this hard, wasted hours on this, not happy.","authorHash":"6f150d504b78d68222af5c659173a953","rating":1,"offTopic":true},{"id":"4a1774e4-2ec9-4d69-8764-e8369bd028b2","excerpt":"LastPass Password Manager — Frustrating and not reliable — The app has been getting worst and lately will not work with edge browser. It causes a lot of frustration even if you’re on a premium paid version. It’s not worth the frustration and time wasting to make it work.","url":"https://apps.apple.com/us/app/id324613447?see-all=reviews","role":"pain","weight":0.93172294,"occurredAt":"2026-08-18T04:11:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.865,"sentiment":-1,"confidence":0.49958333,"matchedPatterns":["frustrating","doesnt_work","product:LastPass Password Manager"],"statement":"LastPass Password Manager — Frustrating and not reliable.","title":"LastPass Password Manager — Frustrating and not reliable","body":"The app has been getting worst and lately will not work with edge browser. It causes a lot of frustration even if you’re on a premium paid version. It’s not worth the frustration and time wasting to make it work.","authorHash":"8738014dba636e763e40f9882d34e39d","rating":1,"offTopic":true},{"id":"41fac9c6-be8a-4e8f-bfc6-2670f638baa4","excerpt":"LastPass Password Manager — LastPass used to be great. Between data breaches and bugs, though, the only reason I still use it is I haven't gotten around to switching. The most annoying bug is it claiming my biometrics have changed (they haven't) and forcing me to type my password again. But there's a host of other bugs","url":"https://play.google.com/store/apps/details?id=com.lastpass.lpandroid&hl=en","role":"pain","weight":1.0146514,"occurredAt":"2026-07-01T01:09:29.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"problem_report","painScore":0.6514286,"sentiment":-0.42857143,"confidence":0.6144083,"matchedPatterns":["frustrating","product:LastPass Password Manager"],"statement":"The most annoying bug is it claiming my biometrics have changed (they haven't) and forcing me to type my password again.","title":"LastPass Password Manager","body":"LastPass used to be great. Between data breaches and bugs, though, the only reason I still use it is I haven't gotten around to switching. The most annoying bug is it claiming my biometrics have changed (they haven't) and forcing me to type my password again. But there's a host of other bugs - fill prompt refusing to fill, refusing to show, failing to match sites, prompting on non-pw fields, trying to fill a pw and having an infinite loops where it refuses to remember you just authed...","authorHash":"e3ad623f48875672325e0c2963141bda","rating":1,"offTopic":true},{"id":"a89641d6-64da-49f3-ac7f-8c509b9d20e2","excerpt":"Salesforce Authenticator — Most unintuitive complicated app in history — Let me start off by saying I was starting off at a company working sales and they use salesforce and in order to use salesforce you have to use the salesforce authenticator. The idea behind double Verification is so that the information is guarded","url":"https://apps.apple.com/us/app/id782057975?see-all=reviews","role":"pain","weight":0.9125121,"occurredAt":"2025-09-27T17:13:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.8372727,"sentiment":-0.8181818,"confidence":0.49666667,"matchedPatterns":["terrible","product:salesforce"],"statement":"The idea behind double Verification is so that the information is guarded and protected, but when it comes to actual practicality, it is garbage and horrible because the amount of times I had to reach out to salesforce authenticator so tha…","title":"Salesforce Authenticator — Most unintuitive complicated app in history","body":"Let me start off by saying I was starting off at a company working sales and they use salesforce and in order to use salesforce you have to use the salesforce authenticator. The idea behind double Verification is so that the information is guarded and protected, but when it comes to actual practicality, it is garbage and horrible because the amount of times I had to reach out to salesforce authenticator so that way they could keep on resetting my password so that way I can get in the app and put the numbers so that way it can allow me to login into. Salesforce is ridiculous. It either says that the code no longer works it timed out or the amount of attempts have expired. There’s a reason why this app has 4.1 K reviews. And salesforce has over 300,000 reviews. It’s because they’re probably delete them. How can people use Salesforce and not sales force authenticator you can’t.","authorHash":"654e4d5d72af71f47acf184866939003","rating":1,"offTopic":false},{"id":"79a45c1c-43e3-4914-a47f-d8765528c81a","excerpt":"LastPass Password Manager — Good App, Horrible User Experience — This app is helpful until it logs you out. It won’t even send me the SMS verification code and I can’t log in to find necessary passwords. And the hurdles you have to jump through in order to change your master password feel absurd sometimes. I wish I cou","url":"https://apps.apple.com/us/app/id324613447?see-all=reviews","role":"pain","weight":0.90629023,"occurredAt":"2025-07-31T17:52:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"feature_request","painScore":0.47764707,"sentiment":-0.29411766,"confidence":0.61333334,"matchedPatterns":["wish","frustrating","solution:app"],"statement":"I wish I could leave a better review, but the fact that I run in to the same issues with trying to log in leaves me feeling frustrated with the app and having a one star experience.","title":"LastPass Password Manager — Good App, Horrible User Experience","body":"This app is helpful until it logs you out. It won’t even send me the SMS verification code and I can’t log in to find necessary passwords. And the hurdles you have to jump through in order to change your master password feel absurd sometimes. I wish I could leave a better review, but the fact that I run in to the same issues with trying to log in leaves me feeling frustrated with the app and having a one star experience.","authorHash":"1b4a1fc4b10079c87f85586a90a658ce","rating":2,"offTopic":true},{"id":"860fb423-d663-4eb4-9e23-e791d2f9feb3","excerpt":"Salesforce Authenticator — I hate this app so much I had to write a review — It’s ridiculous you are forced to share your location at all. That is my data, and I don’t trust salesforce at all to be using it.\n\nI also hate how I have to be near my phone to open salesforce. I like to keep it in my room.\n\nCybersecurity con","url":"https://apps.apple.com/us/app/id782057975?see-all=reviews","role":"pain","weight":0.90581834,"occurredAt":"2024-09-05T19:36:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.46691668,"matchedPatterns":["i_hate","product:salesforce"],"statement":"Salesforce Authenticator — I hate this app so much I had to write a review.","title":"Salesforce Authenticator — I hate this app so much I had to write a review","body":"It’s ridiculous you are forced to share your location at all. That is my data, and I don’t trust salesforce at all to be using it.\n\nI also hate how I have to be near my phone to open salesforce. I like to keep it in my room.\n\nCybersecurity consultants are going too far and paid way too much.","authorHash":"2223ad19fa2aa7e06eee13bf77d70591","rating":1,"offTopic":false},{"id":"53146a50-97f6-4ebc-99fa-7e295ea8d04e","excerpt":"Microsoft Authenticator — App don’t work correctly — This app STAYS messing up and locking me out of my school account. I’ve had the IT department help\nMe over 3 times to fix issues within this app and being able to log in and it’s annoying having to constantly be locked out and unable to log in or have error messages ","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.89918834,"occurredAt":"2026-09-29T06:23:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.47829166,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"I’ve had the IT department help Me over 3 times to fix issues within this app and being able to log in and it’s annoying having to constantly be locked out and unable to log in or have error messages everytime I try to login my account to…","title":"Microsoft Authenticator — App don’t work correctly","body":"This app STAYS messing up and locking me out of my school account. I’ve had the IT department help\nMe over 3 times to fix issues within this app and being able to log in and it’s annoying having to constantly be locked out and unable to log in or have error messages everytime I try to login my account to submit an assignment.","authorHash":"407a223f90a8012a373a07e4636970df","rating":1,"offTopic":false},{"id":"cf6e1fa5-c425-4979-b886-4f138f198c5c","excerpt":"1Password: Password Manager — Extremely unintuitive and frustrating — I am very comfortable with Apple products and technology, but this app was anything but intuitive if it’s going to live in the Apple ecosystem it needs to work like an Apple app, simple clear and user-friendly. It wasn’t the app kept trying to auto g","url":"https://apps.apple.com/us/app/id1511601750?see-all=reviews","role":"pain","weight":0.8987988,"occurredAt":"2025-11-20T01:52:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.42,"sentiment":0,"confidence":0.6329569,"matchedPatterns":["frustrating","manual_process","product:1Password"],"statement":"1Password: Password Manager — Extremely unintuitive and frustrating.","title":"1Password: Password Manager — Extremely unintuitive and frustrating","body":"I am very comfortable with Apple products and technology, but this app was anything but intuitive if it’s going to live in the Apple ecosystem it needs to work like an Apple app, simple clear and user-friendly. It wasn’t the app kept trying to auto generate usernames and password passwords instead of letting me save the ones I already use it repeatedly fought me when I tried to enter my existing credentials and wouldn’t switch to the information I typed in manually. Every step felt like a battle what should’ve been a straightforward task, turned into hours of confusion and frustration. I expected a smooth apple like experience instead, it was clunky, unintuitive and ultimate the export also would not load any of the pre-existing passwords","authorHash":"fcba1351067f9fc903792bca0134e59c","rating":3,"offTopic":true},{"id":"e0c6c417-09cd-45f3-9a4d-a53b0d3bf8a4","excerpt":"1Password: Password Manager — Overpriced — Absolutely no reason to pay any money for any of the services offered. 1Password was my first ever password manager, and I appreciated the shift towards password protection that it offered. But over the years it has become bloated, and hidden behind a subscription wall. There ","url":"https://apps.apple.com/au/app/id1511601750?see-all=reviews","role":"pricing","weight":0.8761583,"occurredAt":"2025-07-23T21:46:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"pricing_complaint","painScore":0.88,"sentiment":-1,"confidence":0.46604165,"matchedPatterns":["too_expensive","product:1Password"],"statement":"1Password: Password Manager — Overpriced.","title":"1Password: Password Manager — Overpriced","body":"Absolutely no reason to pay any money for any of the services offered. 1Password was my first ever password manager, and I appreciated the shift towards password protection that it offered. But over the years it has become bloated, and hidden behind a subscription wall. There are better - totally free - options out there.","authorHash":"9a8e4dd6a7ac753b6bced4af31753ac1","rating":1,"offTopic":true},{"id":"0c187206-5b07-469d-bf9d-d2bab58a411a","excerpt":"NordPass: Password Manager — I got this password manager because I've been moving away from Kaspersky. Nord came well rated and is a known brand, but it hasn't been great for me. Starting out it wouldn't accept the export options from Kaspersy, so I had to manually input all my passwords. Since installing, I've been un","url":"https://play.google.com/store/apps/details?id=com.nordpass.android.app.password.manager&hl=en","role":"demand","weight":0.99082863,"occurredAt":"2024-12-02T16:24:53.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"alternative_search","painScore":0.345,"sentiment":0.14285715,"confidence":0.73667556,"matchedPatterns":["switching_from","manual_process","product:NordPass"],"statement":"I got this password manager because I've been moving away from Kaspersky.","title":"NordPass: Password Manager","body":"I got this password manager because I've been moving away from Kaspersky. Nord came well rated and is a known brand, but it hasn't been great for me. Starting out it wouldn't accept the export options from Kaspersy, so I had to manually input all my passwords. Since installing, I've been unable to activate autofill on my phone, S23 Ultra. And now, there's is some sort of issue with the app where it won't load and so all of my passwords are inaccessible. Just not acceptable for a password manager","authorHash":"76a1416c550f23707e7c5034996cf916","rating":1,"offTopic":true},{"id":"9a4ed431-6f33-41ca-91cd-3d4f7f66f092","excerpt":"1Password: Password Manager — Extremely confusing — The safari add~on doesn’t work most of the time. I have to open the 1Password app to find the ID and password and copy-paste to the website. And the UI is confusing. The search function is hidden. Every time I need something I have to spend a lot of time finding it.. ","url":"https://apps.apple.com/us/app/id1511601750?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-10-18T04:47:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["manual_process","product:1Password"],"statement":"I have to open the 1Password app to find the ID and password and copy-paste to the website.","title":"1Password: Password Manager — Extremely confusing","body":"The safari add~on doesn’t work most of the time. I have to open the 1Password app to find the ID and password and copy-paste to the website. And the UI is confusing. The search function is hidden. Every time I need something I have to spend a lot of time finding it.. I will switch to Apple’s native Password app after my current subscription expires.","authorHash":"e73825333f77ebc8753ccee5fadbfbe8","rating":1,"offTopic":true},{"id":"21f0e052-42f7-4c33-ad94-56f4d74d6e1f","excerpt":"NordPass: Password Manager — Room for Improvement — I do like the simplicity, but is missing vital features that other password managers do much better. The ability to see a password large and numbered. The folder features seem like a half baked potato. You open the app, click browse, click folders, click folder you ar","url":"https://apps.apple.com/gb/app/id1486322860?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-03-02T05:50:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:NordPass"],"statement":"I do like the simplicity, but is missing vital features that other password managers do much better.","title":"NordPass: Password Manager — Room for Improvement","body":"I do like the simplicity, but is missing vital features that other password managers do much better. The ability to see a password large and numbered. The folder features seem like a half baked potato. You open the app, click browse, click folders, click folder you are looking for. That’s 3 steps, why can’t you have folders on the homepage or favourites? You must do better with the UI, and if you want to compete, you need more features as lacking at the moment.","authorHash":"64179e86f76888c3f5dda78db20c3967","rating":3,"offTopic":true},{"id":"aaa41369-d8dd-44c2-be23-ada6061dbd2b","excerpt":"Authenticator — It’s easy to use however It is missing on how to migrate the tokens to a new phone — It’s easy to use however It is missing information (step by step process) on how to migrate the tokens to a new phone and also how to migrate to another Authenticator if needed, I saw issues that has been reported about","url":"https://apps.apple.com/ca/app/id766157276?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2022-08-14T21:28:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:Authenticator"],"statement":"Authenticator — It’s easy to use however It is missing on how to migrate the tokens to a new phone.","title":"Authenticator — It’s easy to use however It is missing on how to migrate the tokens to a new phone","body":"It’s easy to use however It is missing information (step by step process) on how to migrate the tokens to a new phone and also how to migrate to another Authenticator if needed, I saw issues that has been reported about this same situation however I do not see a clear answer , I am afraid of losing my phone or even change it as I am not sure how to get the codes on another device.","authorHash":"81a3c821d01fc58d6fba9e6d464d3bac","rating":3,"offTopic":false},{"id":"b03f7976-3ef4-492b-9e31-2bc7cc6f2084","excerpt":"NordPass: Password Manager — Refuses to open on my device — I personally use the subscription service on my personal computer and it works fantastically. So, I thought to download the app for my phone. After downloading it I attempted to open the app and the black screen with “NordPass” opened before the screen simply ","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.87260514,"occurredAt":"2024-11-12T18:29:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.7569231,"sentiment":-0.6923077,"confidence":0.49666667,"matchedPatterns":["frustrating","product:NordPass"],"statement":"This has been quite frustrating as I have many websites and applications for passwords saved with the service but am completely unable to access them utilizing the application and instead have to go through my computer to find the password…","title":"NordPass: Password Manager — Refuses to open on my device","body":"I personally use the subscription service on my personal computer and it works fantastically. So, I thought to download the app for my phone. After downloading it I attempted to open the app and the black screen with “NordPass” opened before the screen simply went black (the rest of my device was still working fine but the application simply remained as a black screen and the device was still working and on). This has been quite frustrating as I have many websites and applications for passwords saved with the service but am completely unable to access them utilizing the application and instead have to go through my computer to find the password or if I’m unable to access the computer completely have it inaccessible to my person.","authorHash":"51bace62794cfcc5716682ceeb92b43e","rating":1,"offTopic":true},{"id":"4c8ec0cf-99e6-4ab0-9e8e-ac072f87d287","excerpt":"Microsoft Authenticator — Annoying — I get why it's needed for university accounts but it asks you to authenticate way too frequently. So annoying when you're just trying to check your work or emails.\n\nAlso when I got a new phone the authenticator app wanted me to use the authenticator app to sign into the authenticato","url":"https://apps.apple.com/gb/app/id983156458?see-all=reviews","role":"pain","weight":0.8597083,"occurredAt":"2026-09-29T13:03:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.45729166,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Annoying.","title":"Microsoft Authenticator — Annoying","body":"I get why it's needed for university accounts but it asks you to authenticate way too frequently. So annoying when you're just trying to check your work or emails.\n\nAlso when I got a new phone the authenticator app wanted me to use the authenticator app to sign into the authenticator app which obviously was impossible.","authorHash":"bb5d455544d6fbd9ed9f92dba36ed844","rating":2,"offTopic":false},{"id":"b207aec0-67eb-40ba-9c11-ec9f4213cae4","excerpt":"Salesforce Authenticator — Honestly, an incredibly poor authenticator. Allows a trusted location to automatically approve anytime you try to log into your account while at that location, except that in order for it to work you have to open the app and approve it anyways. It doesn't actually send push notifications when","url":"https://play.google.com/store/apps/details?id=com.salesforce.authenticator&hl=en","role":"pain","weight":0.6929366,"occurredAt":"2022-05-24T15:57:23.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4949547,"matchedPatterns":["product:salesforce"],"statement":"Honestly, an incredibly poor authenticator.","title":"Salesforce Authenticator","body":"Honestly, an incredibly poor authenticator. Allows a trusted location to automatically approve anytime you try to log into your account while at that location, except that in order for it to work you have to open the app and approve it anyways. It doesn't actually send push notifications when you try to login, and it drains your battery at exorbitant rates. (35% of my battery life the past 3 days. I didn't work 2 of those 3 days, so I didn't use the app at all). Don't use this app unless forced.","authorHash":"d2f9ea8f226db656765e43f689da3d87","rating":1,"offTopic":false},{"id":"4f19f08d-8210-4d34-b4d8-509e1862179e","excerpt":"Microsoft Authenticator — Near impossible to switch from Android to IPhone — Switching from android to iPhone. After many hours I have gotten about 2 logins succeeded in MS Authenticator on my new phone (iPhone). Am still left with multiple logins on old Samsung Android phone. No option to transfer them across or resto","url":"https://apps.apple.com/au/app/id983156458?see-all=reviews","role":"demand","weight":0.8592333,"occurredAt":"2026-08-17T01:00:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"alternative_search","painScore":0.73,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["switching_from","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Near impossible to switch from Android to IPhone.","title":"Microsoft Authenticator — Near impossible to switch from Android to IPhone","body":"Switching from android to iPhone. After many hours I have gotten about 2 logins succeeded in MS Authenticator on my new phone (iPhone). Am still left with multiple logins on old Samsung Android phone. No option to transfer them across or restore across operating\n systems. Leaving me potentially digitally stranded. Extremely disappointed.","authorHash":"4d5166b82d7ded2435e03637d0aa6455","rating":1,"offTopic":false},{"id":"2afb807f-6ead-4c49-be6e-e4a6b1d3b65b","excerpt":"LastPass Password Manager — Password — I’ve used this app for years with no issues. Until suddenly one day it asks for master password and won’t accept it. I have gone round and round and round in circles, it won’t recover it, one time password verification comes up with an error msg and ZERO support, extremely frustra","url":"https://apps.apple.com/gb/app/id324613447?see-all=reviews","role":"pain","weight":0.8531284,"occurredAt":"2025-06-14T15:34:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.45379168,"matchedPatterns":["frustrating","product:LastPass Password Manager"],"statement":"I have gone round and round and round in circles, it won’t recover it, one time password verification comes up with an error msg and ZERO support, extremely frustrated and NO way of now accessing!","title":"LastPass Password Manager — Password","body":"I’ve used this app for years with no issues. Until suddenly one day it asks for master password and won’t accept it. I have gone round and round and round in circles, it won’t recover it, one time password verification comes up with an error msg and ZERO support, extremely frustrated and NO way of now accessing!","authorHash":"b6e76733756b782e806418bac1f7a4e7","rating":1,"offTopic":true},{"id":"8379ed17-48fe-4235-a316-2913385bfa88","excerpt":"Microsoft Authenticator — the microsoft authenticator app makes me a harm to myself and others — I HATE IT I HATE IT I HATE IT I HATE IT SO MUCH PLEASEEE JUST LET ME LOG IN WITHOUT HAVING TO VERIFY THAT I AM ME EVERY SINGLE TIME! GOD I HATE MICROSOFT AND EVERYTHING ABOUT THIS AWFUL HORRIBLE GREEDY CAPITALISTIC HELLSCAP","url":"https://apps.apple.com/ca/app/id983156458?see-all=reviews","role":"pain","weight":0.8514983,"occurredAt":"2026-09-21T12:48:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.43891665,"matchedPatterns":["i_hate","product:Microsoft Authenticator"],"statement":"I HATE IT I HATE IT I HATE IT I HATE IT SO MUCH PLEASEEE JUST LET ME LOG IN WITHOUT HAVING TO VERIFY THAT I AM ME EVERY SINGLE TIME!","title":"Microsoft Authenticator — the microsoft authenticator app makes me a harm to myself and others","body":"I HATE IT I HATE IT I HATE IT I HATE IT SO MUCH PLEASEEE JUST LET ME LOG IN WITHOUT HAVING TO VERIFY THAT I AM ME EVERY SINGLE TIME! GOD I HATE MICROSOFT AND EVERYTHING ABOUT THIS AWFUL HORRIBLE GREEDY CAPITALISTIC HELLSCAPE OF A COMPANY!","authorHash":"64f6f58e5ec6e38c625203517be90948","rating":1,"offTopic":false},{"id":"9be7d765-14f6-41f5-b7cf-ba6bb5ba34be","excerpt":"Salesforce Authenticator — Does not work. — Automated approve does not work. It is ridiculous that a company like Salesforce can’t get it right. I sign on multiple times a day from my house and am forever switching on automated approve and it works maybe 25% of the time. \n\nPlease fix this ASAP","url":"https://apps.apple.com/gb/app/id782057975?see-all=reviews","role":"pain","weight":0.84883225,"occurredAt":"2023-02-20T08:00:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.6388041,"sentiment":-0.5555556,"confidence":0.51795834,"matchedPatterns":["doesnt_work","urgent","product:salesforce"],"statement":"Salesforce Authenticator — Does not work..","title":"Salesforce Authenticator — Does not work.","body":"Automated approve does not work. It is ridiculous that a company like Salesforce can’t get it right. I sign on multiple times a day from my house and am forever switching on automated approve and it works maybe 25% of the time. \n\nPlease fix this ASAP","authorHash":"93c51b5d3ff539183bebcc9e09931968","rating":1,"offTopic":true},{"id":"6cec812a-e00c-41e5-9bbb-a1f876ec94a9","excerpt":"Microsoft Authenticator — Real help unavailable — When attempting to log into my WFM account, the Authenticator continues to give me codes that the Amazon login screen says is not a valid code. \nWFM cannot help me and there are 85,000 questions posted to the Authenticator app of which you have useless responses  by fel","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"pain","weight":0.8383233,"occurredAt":"2026-07-07T18:22:14.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.44591665,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"WFM cannot help me and there are 85,000 questions posted to the Authenticator app of which you have useless responses by fellow frustrated Consumers.","title":"Microsoft Authenticator — Real help unavailable","body":"When attempting to log into my WFM account, the Authenticator continues to give me codes that the Amazon login screen says is not a valid code. \nWFM cannot help me and there are 85,000 questions posted to the Authenticator app of which you have useless responses  by fellow frustrated Consumers.","authorHash":"111e17c220b651b9b097d56993c71868","rating":1,"offTopic":false},{"id":"14c6563e-22cb-4cfd-94be-3e18325e9a38","excerpt":"Microsoft Authenticator — Annoying Bugs — If I click on the banner to authenticate it shows it “works” on my phone, but my computer is still waiting. So instead of clicking the banner I have to navigate to the app. It’s also annoying signing in to my phone, then the app, then the authentication. I should only need to p","url":"https://apps.apple.com/ca/app/id983156458?see-all=reviews","role":"pain","weight":0.83470166,"occurredAt":"2025-06-30T15:14:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"problem_report","painScore":0.72,"sentiment":-0.6,"confidence":0.48529166,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Annoying Bugs.","title":"Microsoft Authenticator — Annoying Bugs","body":"If I click on the banner to authenticate it shows it “works” on my phone, but my computer is still waiting. So instead of clicking the banner I have to navigate to the app. It’s also annoying signing in to my phone, then the app, then the authentication. I should only need to put my password in to either authenticate or enter the app, not both.","authorHash":"3d4c26f7d621e2de7e54ed0297d2efa7","rating":2,"offTopic":false},{"id":"92a99b88-03b0-408b-a5a1-c1d55a3f6c32","excerpt":"Salesforce Authenticator — It seemed to work well to begin with, but the response time really is not reasonable. I'm annoyed that Salesforce forces you to validate every single login, but that's not why I rate the App low. It claims to remember your location and auto validate, but that is totally inconsistent and still","url":"https://play.google.com/store/apps/details?id=com.salesforce.authenticator&hl=en","role":"pain","weight":0.6232635,"occurredAt":"2022-05-27T04:46:25.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4451882,"matchedPatterns":["product:salesforce"],"statement":"I'm annoyed that Salesforce forces you to validate every single login, but that's not why I rate the App low.","title":"Salesforce Authenticator","body":"It seemed to work well to begin with, but the response time really is not reasonable. I'm annoyed that Salesforce forces you to validate every single login, but that's not why I rate the App low. It claims to remember your location and auto validate, but that is totally inconsistent and still takes longer than a 3rd Party OTC App. The final straw was when this App broke down completely and locked out everyone in my company for half a day. Just like the Salesforce App, they have a long way to go.","authorHash":"3bf31a4e55ce46a07275a64d6c164187","rating":2,"offTopic":false},{"id":"14c77389-c911-41c6-8319-e4ea7e58cee2","excerpt":"Microsoft Authenticator — Sign in to authenticator FROM authenticator — The ridiculous perpetual loop of trying to sign in to a MS product on my phone that uses Authenticator which links you through to Authenticator is very frustrating. Then there’s an insane process of opening some other email account to finally get t","url":"https://apps.apple.com/ca/app/id983156458?see-all=reviews","role":"pain","weight":0.82680833,"occurredAt":"2026-09-07T17:28:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.43979168,"matchedPatterns":["frustrating","product:Microsoft Authenticator"],"statement":"The ridiculous perpetual loop of trying to sign in to a MS product on my phone that uses Authenticator which links you through to Authenticator is very frustrating.","title":"Microsoft Authenticator — Sign in to authenticator FROM authenticator","body":"The ridiculous perpetual loop of trying to sign in to a MS product on my phone that uses Authenticator which links you through to Authenticator is very frustrating. Then there’s an insane process of opening some other email account to finally get through is silly.","authorHash":"62573caa618ecfd2cc1d211cefbd60d1","rating":1,"offTopic":false},{"id":"0f47690d-e82a-4925-9c8b-b09947116f1f","excerpt":"1Password: Password Manager — Does not work on Mobile it is very frustrating to use on an iPhone inconsistent experience — I am extremely frustrated with this password saver on mobile it does not work. It’s not reliable at all. Also, super hard to get Support.","url":"https://apps.apple.com/us/app/id1511601750?see-all=reviews","role":"pain","weight":0.8215449,"occurredAt":"2026-10-31T02:14:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.6767647,"sentiment":-0.5294118,"confidence":0.48995835,"matchedPatterns":["frustrating","doesnt_work","product:1Password"],"statement":"1Password: Password Manager — Does not work on Mobile it is very frustrating to use on an iPhone inconsistent experience.","title":"1Password: Password Manager — Does not work on Mobile it is very frustrating to use on an iPhone inconsistent experience","body":"I am extremely frustrated with this password saver on mobile it does not work. It’s not reliable at all. Also, super hard to get Support.","authorHash":"3c0b426405fde4583491336b7fdb2fcb","rating":1,"offTopic":false},{"id":"ab862c08-7c04-4667-8fe4-485f8e138bda","excerpt":"LastPass Password Manager — Rarely works, too complicated — When I register with any app or website, LastPass does not save the password. The Authenticator just does not work.\n\nNow I can’t log in from my laptop or iPad. I set up multi factor authentication that will not let me log in. I phoned and got a call back. I fo","url":"https://apps.apple.com/gb/app/id324613447?see-all=reviews","role":"pain","weight":0.81949997,"occurredAt":"2025-09-24T18:12:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.65,"sentiment":-0.5,"confidence":0.49666667,"matchedPatterns":["doesnt_work","product:LastPass Password Manager"],"statement":"The Authenticator just does not work.","title":"LastPass Password Manager — Rarely works, too complicated","body":"When I register with any app or website, LastPass does not save the password. The Authenticator just does not work.\n\nNow I can’t log in from my laptop or iPad. I set up multi factor authentication that will not let me log in. I phoned and got a call back. I followed his instructions and answered his email. He said he would remove the multifactor authentication but it is still the same. I installed the LastPass Authenticator and I can’t log into that either.  I can get a SMS code but that doesn’t work either.  This is too complicated for most people.","authorHash":"aca4a20d5861d842034e4abfb7b8efbc","rating":1,"offTopic":true},{"id":"022f28c4-7795-43a0-9b6e-e669442a2a02","excerpt":"NordPass: Password Manager — Buggy — Came to NordPass from Keeper… it’s in browser (desktop) using Brave is poor… often have to open a separate instance of the extension and then manually locate the password record.\nSame applies to iOS usage, its ability to locate populate correct details is so hit and miss I just open","url":"https://apps.apple.com/gb/app/id1486322860?see-all=reviews","role":"pain","weight":0.7971333,"occurredAt":"2025-11-14T07:01:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.45291665,"matchedPatterns":["manual_process","product:NordPass"],"statement":"Came to NordPass from Keeper… it’s in browser (desktop) using Brave is poor… often have to open a separate instance of the extension and then manually locate the password record.","title":"NordPass: Password Manager — Buggy","body":"Came to NordPass from Keeper… it’s in browser (desktop) using Brave is poor… often have to open a separate instance of the extension and then manually locate the password record.\nSame applies to iOS usage, its ability to locate populate correct details is so hit and miss I just open the app and copy paste values.","authorHash":"4b70a81c503f8c432455e48fb9db3bc9","rating":3,"offTopic":true},{"id":"dc30c380-3797-4c36-b6e8-131ce1e5114d","excerpt":"Microsoft Authenticator — Work switched from duo, wish I could go back — This app works, and that's about it. If you're screen is locked and you get a prompt, you have to unlock the screen, select the notification, wait for authenticator to load, sign in to authenticator, AND THEN you can approve or deny the generic re","url":"https://apps.apple.com/us/app/id983156458?see-all=reviews","role":"demand","weight":0.7869909,"occurredAt":"2026-07-09T13:19:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"alternative_search","painScore":0.58454543,"sentiment":-0.6363636,"confidence":0.49666667,"matchedPatterns":["switching_from","product:Microsoft Authenticator"],"statement":"Microsoft Authenticator — Work switched from duo, wish I could go back.","title":"Microsoft Authenticator — Work switched from duo, wish I could go back","body":"This app works, and that's about it. If you're screen is locked and you get a prompt, you have to unlock the screen, select the notification, wait for authenticator to load, sign in to authenticator, AND THEN you can approve or deny the generic request. Duo used to say company VPN login whereas Microsoft doesn't even tell you what originated the request. Duo also allowed you to respond from the notification once you unlocked the phone, but Microsoft makes you load into their app.\n\nYou don't need face ID twice in two seconds, that's garbage.","authorHash":"6e4bfecdcbd93fde3c6f36916774bb7b","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":297},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":10}],"total":491}}