{"data":{"items":[{"id":"80e1d5c9-1952-45dd-ad01-1a715cce72ba","excerpt":"Ezlogz: ELD & Truck Navigation — Don’t buy it — It’s terrible app. I used 1 year and never works correct. All the time got problem with connection, update or location. The support service cannot be reached.  They have one solution - disconnect, mute the track, update ... But it helps for 3 hours, then the application i","url":"https://apps.apple.com/us/app/id1171472456?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2020-08-17T14:30:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Fleet & trucking","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:Ezlogz"],"statement":"It’s terrible app.","title":"Ezlogz: ELD & Truck Navigation — Don’t buy it","body":"It’s terrible app. I used 1 year and never works correct. All the time got problem with connection, update or location. The support service cannot be reached.  They have one solution - disconnect, mute the track, update ... But it helps for 3 hours, then the application itself turns off and no longer connects.  They offer to buy the device from them again.  Don't fall for this bait. \nP.S. By the way, their friends write positive reviews.","authorHash":"9826eb2d2bde8d3b21fe0a1939cce426","rating":1,"offTopic":false},{"id":"c62df6e3-8fad-4bf5-8362-8395b551ab4b","excerpt":"Ezlogz: ELD & Truck Navigation — $2,900 lost in one month — Absolutely the worst possible ELD out there. It glitches more than it works. Agreed to a 1 month trial period and ended up getting charged $2900 for cancelling my subscription with them. Their eld device gives false reading almost every day. My engine hours we","url":"https://apps.apple.com/us/app/id1171472456?see-all=reviews","role":"pain","weight":0.50304765,"occurredAt":"2021-04-02T17:42:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Fleet & trucking","intent":"other","painScore":0.32380953,"sentiment":-0.8095238,"confidence":0.38,"matchedPatterns":["product:Ezlogz"],"statement":"Absolutely the worst possible ELD out there.","title":"Ezlogz: ELD & Truck Navigation — $2,900 lost in one month","body":"Absolutely the worst possible ELD out there. It glitches more than it works. Agreed to a 1 month trial period and ended up getting charged $2900 for cancelling my subscription with them. Their eld device gives false reading almost every day. My engine hours went from 3,600 to 312 and odometer went from 6,928 to 11,825 from one duty status to the next. Had similar issues across my entire fleet of 9 trucks. ELD’s randomly disconnect from the Bluetooth device and driving events aren’t always recorded and can’t be found in unidentified driving events. Status changes on the drivers phones, tablets wouldn’t update with the ELD device and then drivers would get violations for going over their allowed drive time or missed a pre trip inspection or fuel. You have to be a program developer or a magician to figure out how to use their application. I had several instances where my team trucks one of the drivers would finish his shift, go into sleeper berth, and sign out.. next driver started his shift signed into the eld connected to the device started driving but it didn’t sign out previous driver and kept him in driving mode for over 17 hours straight. This is by far the dumbest ELD program out there","authorHash":"ef5f62969fef72a4e5a965a3e911ad03","rating":1,"offTopic":false},{"id":"9cd72d76-ec4a-4ced-bec8-6b8c6f99e32d","excerpt":"Ezlogz: ELD & Truck Navigation — Not recommended — The worst and slow . Disconnect while you drive, whenever the app want gets connected when not NO. Also some of the people in customer service has no clue what is this logbook or what is this bussines about. Looking for another provider.Do not recommend. They scam peop","url":"https://apps.apple.com/us/app/id1171472456?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2024-07-12T03:18:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Fleet & trucking","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:Ezlogz"],"statement":"The worst and slow .","title":"Ezlogz: ELD & Truck Navigation — Not recommended","body":"The worst and slow . Disconnect while you drive, whenever the app want gets connected when not NO. Also some of the people in customer service has no clue what is this logbook or what is this bussines about. Looking for another provider.Do not recommend. They scam people for money only, but to provide a good service not..\nYou will get charged fees after fees how they want.","authorHash":"239ebd0f75a00a38ea3f8f5ccdc7bc86","rating":1,"offTopic":false},{"id":"198bff30-2f9d-4cf4-8bcf-f4f0a23bef98","excerpt":"Ezlogz: ELD & Truck Navigation — Shady buisness — Lots of hidden fees. Use another company instead. Horrible service! Their friends wrote the reviews for them. Super super shady business.","url":"https://apps.apple.com/us/app/id1171472456?see-all=reviews","role":"pain","weight":0.26985002,"occurredAt":"2023-01-17T04:18:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Fleet & trucking","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.19275,"matchedPatterns":["product:Ezlogz"],"statement":"Horrible service!","title":"Ezlogz: ELD & Truck Navigation — Shady buisness","body":"Lots of hidden fees. Use another company instead. Horrible service! Their friends wrote the reviews for them. Super super shady business.","authorHash":"f76cb0c760fe8c9c76bcaf38b29f990f","rating":1,"offTopic":false},{"id":"2105204c-a90a-4020-9c21-928da58276d5","excerpt":"Ezlogz: ELD & Truck Navigation — Customer — Terrible management!! They are focus only on how to still your money, stay away from them!!","url":"https://apps.apple.com/us/app/id1171472456?see-all=reviews","role":"pain","weight":0.20615,"occurredAt":"2020-08-03T20:37:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Fleet & trucking","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.14725,"matchedPatterns":["product:Ezlogz"],"statement":"Terrible management!!","title":"Ezlogz: ELD & Truck Navigation — Customer","body":"Terrible management!! They are focus only on how to still your money, stay away from them!!","authorHash":"9a4816f4cf1dd26482702b8743b6dd64","rating":1,"offTopic":false},{"id":"9a58c318-038c-42b1-b5d7-2acf64f74fcf","excerpt":"Ezlogz: ELD & Truck Navigation — Poor service, never answered the phone bad 👎 — ..jf","url":"https://apps.apple.com/us/app/id1171472456?see-all=reviews","role":"pain","weight":0.14490001,"occurredAt":"2024-11-15T02:00:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Fleet & trucking","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1035,"matchedPatterns":["product:Ezlogz"],"statement":"Ezlogz: ELD & Truck Navigation — Poor service, never answered the phone bad 👎.","title":"Ezlogz: ELD & Truck Navigation — Poor service, never answered the phone bad 👎","body":"..jf","authorHash":"e5ba69c24a084ff2be6ae6b757effc99","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":6}],"total":6}}