{"data":{"items":[{"id":"9b6c1ec9-ef4e-4aa0-b2d9-5195e4023e57","excerpt":"Salesforce Authenticator — Hate using Authenticators — Forcing me to always have my phone available and on my persons is a good way to make me hate your service. I was already unimpressed with Salesforce as a platform but this requirement is garbage. I will only pass on the negative experiences I have with this service","url":"https://apps.apple.com/au/app/id782057975?see-all=reviews","role":"pain","weight":0.8871577,"occurredAt":"2021-12-09T21:56:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"problem_report","painScore":0.79571426,"sentiment":-0.71428573,"confidence":0.49404168,"matchedPatterns":["terrible","product:salesforce"],"statement":"I was already unimpressed with Salesforce as a platform but this requirement is garbage.","title":"Salesforce Authenticator — Hate using Authenticators","body":"Forcing me to always have my phone available and on my persons is a good way to make me hate your service. I was already unimpressed with Salesforce as a platform but this requirement is garbage. I will only pass on the negative experiences I have with this service to other people in the hopes of persuading others to never use this platform.","authorHash":"d0cfb87ef1eba39cbc496010f3ab75ff","rating":1,"offTopic":false},{"id":"38707d9d-b63e-4491-abc5-38ea3672cc6e","excerpt":"Salesforce Authenticator — Low-effort slop — This is an old app, and it looks and feels that way too. Absolutely terrible. I have to manually input the code every time which is a pain. This is supposed to make life easier. Not harder. Salesforce, you’ve failed with this app. You’ve failed hard.\n\nYou buy reviews because","url":"https://apps.apple.com/us/app/id782057975?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-04-28T13:40:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["manual_process","product:salesforce"],"statement":"I have to manually input the code every time which is a pain.","title":"Salesforce Authenticator — Low-effort slop","body":"This is an old app, and it looks and feels that way too. Absolutely terrible. I have to manually input the code every time which is a pain. This is supposed to make life easier. Not harder. Salesforce, you’ve failed with this app. You’ve failed hard.\n\nYou buy reviews because you’re a bad company. This app doesn’t have the 4 star rating, that’s a lie and you know it. Apple needs to be investigated for allowing this to continue.","authorHash":"07cd74933da8c6ec020579d0758fd588","rating":1,"offTopic":false},{"id":"860403e1-981f-46b2-b2cd-97a9b8bc29d5","excerpt":"Salesforce Authenticator — Don't like this app? GET USED TO IT. You're going to be using this ridiculous thing about 300 times per day now. You will need it to export reports on top of already being logged in. Because Salesforce has such shoddy security and suffered multiple data breaches over the last year, they will ","url":"https://play.google.com/store/apps/details?id=com.salesforce.authenticator&hl=en","role":"pain","weight":0.57554376,"occurredAt":"2026-07-22T15:32:54.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.41110268,"matchedPatterns":["product:salesforce"],"statement":"Salesforce is such a nightmare","title":"Salesforce Authenticator","body":"Don't like this app? GET USED TO IT. You're going to be using this ridiculous thing about 300 times per day now. You will need it to export reports on top of already being logged in. Because Salesforce has such shoddy security and suffered multiple data breaches over the last year, they will inconvenience users instead of shore up their own software. Salesforce is such a nightmare","authorHash":"7ddcc493f04f23a810230a0d942f9554","rating":1,"offTopic":false},{"id":"b10a887c-184f-47b0-96cc-b68147dda5e7","excerpt":"Salesforce Authenticator — The most buggy Authenticator I’ve used — Everyone seems to be trying to lock things down with 2FA now. Some do it really well, and others do it in a way that keep you locked out of your own account. The Salesforce Authenticator is tilting towards the later. Super slow approval notifications i","url":"https://apps.apple.com/au/app/id782057975?see-all=reviews","role":"pain","weight":0.48593938,"occurredAt":"2022-10-30T22:54:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"other","painScore":0.27878788,"sentiment":-0.6969697,"confidence":0.38,"matchedPatterns":["product:salesforce"],"statement":"Super slow approval notifications in the app.","title":"Salesforce Authenticator — The most buggy Authenticator I’ve used","body":"Everyone seems to be trying to lock things down with 2FA now. Some do it really well, and others do it in a way that keep you locked out of your own account. The Salesforce Authenticator is tilting towards the later. Super slow approval notifications in the app. Back up works some of the time. Every time I go to log in to Salesforce I have about 75% confidence I’ll actually be able to get in. Until they get my confidence up to 100%, this stays at 1 star. Alternatively, don’t try and do the 2FA yourself and try outsourcing it to people that do it really well.","authorHash":"76e872d1594a411a05ecc9c087575caf","rating":1,"offTopic":false},{"id":"a50de52e-f5fd-4c14-b294-a871fd08ab55","excerpt":"Salesforce Authenticator — Awful — Frequent issues make this authentication app a pain and tiresome to use.","url":"https://apps.apple.com/gb/app/id782057975?see-all=reviews","role":"pain","weight":0.17185,"occurredAt":"2023-12-06T09:19:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.12275,"matchedPatterns":["product:salesforce"],"statement":"Salesforce Authenticator — Awful.","title":"Salesforce Authenticator — Awful","body":"Frequent issues make this authentication app a pain and tiresome to use.","authorHash":"48e2d0d9f3b0b704cac5d3051e83eb45","rating":1,"offTopic":false},{"id":"70bf8558-5b19-423d-9135-2f3882dd6495","excerpt":"Salesforce Authenticator — Very Difficult App — This is the worst MFA that I have ever had!","url":"https://apps.apple.com/us/app/id782057975?see-all=reviews","role":"pain","weight":0.15225,"occurredAt":"2026-08-18T22:37:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.10875,"matchedPatterns":["product:salesforce"],"statement":"This is the worst MFA that I have ever had!","title":"Salesforce Authenticator — Very Difficult App","body":"This is the worst MFA that I have ever had!","authorHash":"3d72463ae1c20a987228054ebc04c915","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":5},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":1}],"total":6}}