{"data":{"items":[{"id":"6f32ce94-a5db-475b-82b8-17cd30034476","excerpt":"Mailchimp Email Marketing — Only a reporting tool - useless as an editing app — Plenty of useful stats on sent campaigns, but this is all let down by the inability to edit emails on the app. When you try to edit email content, it just gives the unhelpful message “unsupported on mobile” and kicks you out of the email. T","url":"https://apps.apple.com/gb/app/id366794783?see-all=reviews","role":"pain","weight":0.9830084,"occurredAt":"2026-01-15T09:06:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Email marketing","intent":"problem_report","painScore":0.79,"sentiment":-1,"confidence":0.5491667,"matchedPatterns":["workaround","product:Mailchimp Email Marketing"],"statement":"There’s no mobile browser workaround - it just locks you out and forces you to use the app.","title":"Mailchimp Email Marketing — Only a reporting tool - useless as an editing app","body":"Plenty of useful stats on sent campaigns, but this is all let down by the inability to edit emails on the app. When you try to edit email content, it just gives the unhelpful message “unsupported on mobile” and kicks you out of the email. There’s no mobile browser workaround - it just locks you out and forces you to use the app. You can only edit a campaign on a Windows desktop computer, which rather negates the entire point of a mobile app. This is only a reporting tool, not a campaign editing app, and as such is extremely limited.","authorHash":"7b769fd06cfd9017321c63cdb0d9e656","rating":1,"offTopic":false},{"id":"19680cc3-61f9-4a42-9176-9af434107055","excerpt":"Mailchimp Email Marketing — I I feel like this app could be improved. I use it for very basic email sendouts. There are little bugs in the editing portion when I am trying to resend to non-openers. The window for editing and typing could be much larger. It is only about half an inch wide and I have to scroll carefully ","url":"https://play.google.com/store/apps/details?id=com.mailchimp.mailchimp&hl=en","role":"pain","weight":0.72870344,"occurredAt":"2021-11-26T14:00:56.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Email marketing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.52050245,"matchedPatterns":["product:Mailchimp Email Marketing"],"statement":"Another problem I have is that it freezes up when I'm editing and then when I go to press DONE, the screen freezes and I have to close the app.","title":"Mailchimp Email Marketing","body":"I I feel like this app could be improved. I use it for very basic email sendouts. There are little bugs in the editing portion when I am trying to resend to non-openers. The window for editing and typing could be much larger. It is only about half an inch wide and I have to scroll carefully to edit. Another problem I have is that it freezes up when I'm editing and then when I go to press DONE, the screen freezes and I have to close the app.","authorHash":"912a0de251ce51e00e68bcdb402dc3c0","rating":3,"offTopic":false},{"id":"d77ae33c-e71f-4d66-aea9-1c1ad397972d","excerpt":"Mailchimp Email Marketing — Terrible on an iPad, very frustrating, waste of time. — -App \n- no layouts to select from\n- content studio not able to edit photos or logos\n- clicking help crashes the app\n\nTesting from MailChimp website\n- can’t drag and drop content blocks, not able to build an email.","url":"https://apps.apple.com/ca/app/id366794783?see-all=reviews","role":"pain","weight":0.9708879,"occurredAt":"2025-03-25T12:25:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Email marketing","intent":"problem_report","painScore":0.865,"sentiment":-1,"confidence":0.52058333,"matchedPatterns":["frustrating","waste_of_time","product:Mailchimp Email Marketing"],"statement":"Mailchimp Email Marketing — Terrible on an iPad, very frustrating, waste of time..","title":"Mailchimp Email Marketing — Terrible on an iPad, very frustrating, waste of time.","body":"-App \n- no layouts to select from\n- content studio not able to edit photos or logos\n- clicking help crashes the app\n\nTesting from MailChimp website\n- can’t drag and drop content blocks, not able to build an email.","authorHash":"464a9a07f9cb6689e86ca718d7c931fc","rating":1,"offTopic":false},{"id":"5961db05-65ad-49d2-a217-0d176aef3a8a","excerpt":"Mailchimp Email Marketing — Please work on the following. When editing a campaign, the space given is so small, I don't know why it gives a large blank space that cannot be typed on, and I can't see the rest of the text I'm working with. Also, when I try to add a link to a text, the app freezes with an overlay, I have ","url":"https://play.google.com/store/apps/details?id=com.mailchimp.mailchimp&hl=en","role":"pain","weight":0.72108716,"occurredAt":"2020-04-03T16:13:33.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Email marketing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.5150623,"matchedPatterns":["product:Mailchimp Email Marketing"],"statement":"Also, when I try to add a link to a text, the app freezes with an overlay, I have to close and restart the app several times even with a phone that has 6GB of RAM.","title":"Mailchimp Email Marketing","body":"Please work on the following. When editing a campaign, the space given is so small, I don't know why it gives a large blank space that cannot be typed on, and I can't see the rest of the text I'm working with. Also, when I try to add a link to a text, the app freezes with an overlay, I have to close and restart the app several times even with a phone that has 6GB of RAM.","authorHash":"e86eee9bdbfc6ed05c503d1de5aabfcb","rating":3,"offTopic":false},{"id":"5840ef2c-8df9-46e5-b639-a601eb4fe508","excerpt":"Mailchimp Email Marketing — Web access OK, App not enough functionality — Although it’s a great concept Mailchimp has slowly got less user friendly. The app looks the part but I’d actually terrible for doing anything other than sending a basic message. There is no way in the app to add images, blocks or buttons to mess","url":"https://apps.apple.com/gb/app/id366794783?see-all=reviews","role":"pain","weight":0.85008425,"occurredAt":"2023-07-14T20:29:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Email marketing","intent":"problem_report","painScore":0.71157897,"sentiment":-0.57894737,"confidence":0.49666667,"matchedPatterns":["frustrating","product:Mailchimp Email Marketing"],"statement":"Also adding which groups of recipients you want to send something to if you use tags is frustrating on the browser and pretty much impossible in the app.","title":"Mailchimp Email Marketing — Web access OK, App not enough functionality","body":"Although it’s a great concept Mailchimp has slowly got less user friendly. The app looks the part but I’d actually terrible for doing anything other than sending a basic message. There is no way in the app to add images, blocks or buttons to messages so you have to either stick rigidly to your template or go on to a web browser and create the message first. Also adding which groups of recipients you want to send something to if you use tags is frustrating on the browser and pretty much impossible in the app. Finally generating the web link to your message doesn’t now seem possible, what’s going on Mailchimp??","authorHash":"9f4454ec4393f4c33cbacf48bdb4a74f","rating":1,"offTopic":false},{"id":"59992b1c-5530-445e-a8c4-c723b0ed048a","excerpt":"Mailchimp Email Marketing — I love Mailchimp but the mobile app is not user friendly. The user spends alot of time trying to figure out where the contacts are. There is a jumble of statistics which overshadow other functionalities. When you get to the contacts list, you can't sort them by tags. In the process you are s","url":"https://play.google.com/store/apps/details?id=com.mailchimp.mailchimp&hl=en","role":"request","weight":0.556559,"occurredAt":"2019-05-20T13:01:56.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Email marketing","intent":"other","painScore":0,"sentiment":0,"confidence":0.556559,"matchedPatterns":["product:Mailchimp Email Marketing"],"statement":"In the process you are stuck with a long list of contacts which you have scroll through to get particular contacts.","title":"Mailchimp Email Marketing","body":"I love Mailchimp but the mobile app is not user friendly. The user spends alot of time trying to figure out where the contacts are. There is a jumble of statistics which overshadow other functionalities. When you get to the contacts list, you can't sort them by tags. In the process you are stuck with a long list of contacts which you have scroll through to get particular contacts. On the desktop version, it's not easy to find the option of editing a contact. Tags cannot be created on the fly.","authorHash":"e86eee9bdbfc6ed05c503d1de5aabfcb","rating":1,"offTopic":false},{"id":"c00d4ca1-27d9-4037-9739-0a2982df3e17","excerpt":"Mailchimp Email Marketing — Terrible for creating and editing mail — I attempted to use this on my iPad to create an email and had a very frustrating time. Basic tasks such as resizing an image is not possible and the interface keeps jumping between elements and I can’t access a lot of the design setting such as margin","url":"https://apps.apple.com/au/app/id366794783?see-all=reviews","role":"pain","weight":0.80377835,"occurredAt":"2023-12-16T01:14:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Email marketing","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.42754167,"matchedPatterns":["frustrating","product:Mailchimp Email Marketing"],"statement":"I attempted to use this on my iPad to create an email and had a very frustrating time.","title":"Mailchimp Email Marketing — Terrible for creating and editing mail","body":"I attempted to use this on my iPad to create an email and had a very frustrating time. Basic tasks such as resizing an image is not possible and the interface keeps jumping between elements and I can’t access a lot of the design setting such as margins.","authorHash":"36a68a6607c87d3ca2b091a497e1f814","rating":1,"offTopic":false},{"id":"9206aa69-8274-4963-8205-50d30db1dbdf","excerpt":"Mailchimp Email Marketing — So far I haven't had a great experience with this app! I hoped to be able to create an email list via my mobile. I ended up doing all of my work on the Mailchimp website... which is also very difficult to navigate! You really need access to a PC...it is near impossible to modify templates vi","url":"https://play.google.com/store/apps/details?id=com.mailchimp.mailchimp&hl=en","role":"request","weight":0.5321799,"occurredAt":"2019-01-27T09:48:12.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Email marketing","intent":"other","painScore":0.10909091,"sentiment":-0.27272728,"confidence":0.47983435,"matchedPatterns":["product:Mailchimp Email Marketing"],"statement":"You really need access to a PC...it is near impossible to modify templates via mobile.","title":"Mailchimp Email Marketing","body":"So far I haven't had a great experience with this app! I hoped to be able to create an email list via my mobile. I ended up doing all of my work on the Mailchimp website... which is also very difficult to navigate! You really need access to a PC...it is near impossible to modify templates via mobile. Not possible to write emails at all via the app. Not for me anyway. All was not lost, I did manage to create a Welcome Email and also created a signup link. No idea where to edit this link though.","authorHash":"e86eee9bdbfc6ed05c503d1de5aabfcb","rating":2,"offTopic":false},{"id":"d98ac7cf-95a5-418e-90f6-2a9bfff93fa7","excerpt":"Mailchimp Email Marketing — Disappointing — So many features are either not available on the mobile app or extremely difficult to use. The UI should not be so limiting in this day and age. Can’t even schedule a post to send later on the mobile app. And that’s just the half of it. \nDevelopers - please rebuild with all t","url":"https://apps.apple.com/us/app/id366794783?see-all=reviews","role":"pain","weight":0.47025,"occurredAt":"2026-07-15T12:25:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email marketing","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.37125,"matchedPatterns":["product:Mailchimp Email Marketing"],"statement":"Mailchimp Email Marketing — Disappointing.","title":"Mailchimp Email Marketing — Disappointing","body":"So many features are either not available on the mobile app or extremely difficult to use. The UI should not be so limiting in this day and age. Can’t even schedule a post to send later on the mobile app. And that’s just the half of it. \nDevelopers - please rebuild with all the features.","authorHash":"f0a912f5513623365b85ad5b7c875abc","rating":2,"offTopic":false},{"id":"21808099-7db1-4745-b1bf-c7bbbe185921","excerpt":"Mailchimp Email Marketing — Editing photos is rather difficult in the emails. it's easier on the app than on the website on the phone, but both are clunky and more limited than working on a desktop.","url":"https://play.google.com/store/apps/details?id=com.mailchimp.mailchimp&hl=en","role":"pain","weight":0.283325,"occurredAt":"2026-09-15T14:44:34.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Email marketing","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.202375,"matchedPatterns":["product:Mailchimp Email Marketing"],"statement":"it's easier on the app than on the website on the phone, but both are clunky and more limited than working on a desktop.","title":"Mailchimp Email Marketing","body":"Editing photos is rather difficult in the emails. it's easier on the app than on the website on the phone, but both are clunky and more limited than working on a desktop.","authorHash":"7d270388d818f76a1a1a39dd86a84ca7","rating":3,"offTopic":false},{"id":"e62feaab-72ee-43e3-baed-5f487848450e","excerpt":"Mailchimp Email Marketing — So far, so bad — I’m new to email marketing platforms, but understand how the concept works. First, there is no help inside the app. In the Content Studio, I am unable to open any files under “file”. When creating a campaign, the test emails never made it to either of the addresses I sent th","url":"https://apps.apple.com/us/app/id366794783?see-all=reviews","role":"pain","weight":0.46444443,"occurredAt":"2020-06-11T20:49:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Email marketing","intent":"other","painScore":0.22222222,"sentiment":-0.5555556,"confidence":0.38,"matchedPatterns":["product:Mailchimp Email Marketing"],"statement":"Mailchimp Email Marketing — So far, so bad.","title":"Mailchimp Email Marketing — So far, so bad","body":"I’m new to email marketing platforms, but understand how the concept works. First, there is no help inside the app. In the Content Studio, I am unable to open any files under “file”. When creating a campaign, the test emails never made it to either of the addresses I sent them to. After finishing the campaign, they went to the send queue and never seemed to make it out. Finally, after updating the app just now, it won’t open at all so I can’t copy what I had! My three hours could have been much better spent sending individual emails to my subscribers. At least they would have received them. Failchimp fo sho.","authorHash":"5c043a3beea18e7e1f2651a99a6901c1","rating":1,"offTopic":false},{"id":"2ab6db52-001a-4d2e-9b71-b3852de9f837","excerpt":"Mailchimp Email Marketing — Impossible to Use — I’ve used the web interface for a few years, and needed to send a simple e-mail to a group of people. Unfortunately it’s not possible to format text in the app, nor is it possible to edit subscribers. After an hour or so of frustration with random text selections, keyboar","url":"https://apps.apple.com/gb/app/id366794783?see-all=reviews","role":"request","weight":0.38,"occurredAt":"2022-04-22T16:54:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Email marketing","intent":"other","painScore":0,"sentiment":0,"confidence":0.38,"matchedPatterns":["product:Mailchimp Email Marketing"],"statement":"Mailchimp Email Marketing — Impossible to Use.","title":"Mailchimp Email Marketing — Impossible to Use","body":"I’ve used the web interface for a few years, and needed to send a simple e-mail to a group of people. Unfortunately it’s not possible to format text in the app, nor is it possible to edit subscribers. After an hour or so of frustration with random text selections, keyboard appearances and disappearances, and unintended duplication of text instead of the text box (to try and resolve the disaster of text formatting) I gave up.\n\nUsing the web interface on an iPad is no better, so I’ll be sending a late e-mail from my laptop instead. At least that works.","authorHash":"523d36bd1c462adb635a4f00c771baee","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":5}],"total":12}}