{"data":{"items":[{"id":"e4dd9458-ed80-4a77-9098-9ea2284a7a1e","excerpt":"Rollo - Print Labels & Ship — App & Printer Sux — I hate this printer.  And when I say hate, I mean I would light it on fire in my backyard if I could afford to buy a different one.  But I can’t. This piece of trash is constantly going offline.  So I have to reset it and then use the worthless app to try and locate it.","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":1.0978667,"occurredAt":"2026-08-17T14:38:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.79,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["wish","i_hate","product:Rollo"],"statement":"I hate this printer.","title":"Rollo - Print Labels & Ship — App & Printer Sux","body":"I hate this printer.  And when I say hate, I mean I would light it on fire in my backyard if I could afford to buy a different one.  But I can’t. This piece of trash is constantly going offline.  So I have to reset it and then use the worthless app to try and locate it.  Which it never does.  Never been able to just Bluetooth it to my phone, that’s never worked bc it can’t ever locate it.  Oh! And sparks fly out of the back when plugging it in after resetting it 500 times to get it to connect.  Over priced trash.  I wish I had gone with a different brand.","offTopic":false},{"id":"1dc53fb5-8c63-4ecf-af4a-008e607024b2","excerpt":"Rollo - Print Labels & Ship — Unreliable — Every time I need to use my Rollo printer I need to log in to change the settings. Every time I need to login Rollo requires a verification code. Half the time Rollo does not send the verification code. I usually end up having to find an alternative solution to printing labels","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":1.0886667,"occurredAt":"2026-08-25T19:11:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.775,"sentiment":-1,"confidence":0.61333334,"matchedPatterns":["wish","terrible","product:Rollo"],"statement":"My Rollo is useless most of the time I wish to use it.","title":"Rollo - Print Labels & Ship — Unreliable","body":"Every time I need to use my Rollo printer I need to log in to change the settings. Every time I need to login Rollo requires a verification code. Half the time Rollo does not send the verification code. I usually end up having to find an alternative solution to printing labels because I cannot wait all day for a Rollo email. My Rollo is useless most of the time I wish to use it.","offTopic":false},{"id":"62a026c4-99c6-4ec1-9907-f2e32d1627fc","excerpt":"Rollo - Print Labels & Ship — Worst shipping platform — Pricing is consistently short which then results in an adjustment and extra fee on my end. I know it’s the platforms fault for being short and not my own because I have uline boxes with the measurements listed AND I weigh (and usually input a higher weight) after ","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":0.9486334,"occurredAt":"2025-07-20T02:27:19.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["terrible","product:Rollo"],"statement":"Support is useless.","title":"Rollo - Print Labels & Ship — Worst shipping platform","body":"Pricing is consistently short which then results in an adjustment and extra fee on my end. I know it’s the platforms fault for being short and not my own because I have uline boxes with the measurements listed AND I weigh (and usually input a higher weight) after the box is packed. Yet somehow nearly 1 out of every 10 packages is short changed. The printer consistently glitches as well, resulting in a 30-60 minute reboot. Support is useless. I couldn’t express more distaste for Rollo as a whole if I tried.","offTopic":true},{"id":"95ea6fa5-493a-446f-a76f-a29cbb60f5ba","excerpt":"Rollo - Print Labels & Ship — Great printer but rollo ship system sucks — Cant process orders older than 90 days in the rollo ship system!!!! For a small buisness that does pre orders this is a huge miss for me and something i wish they were up front about in the description of the product. Customer service at rollo wa","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"request","weight":0.79733336,"occurredAt":"2026-01-22T23:54:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"feature_request","painScore":0.3,"sentiment":0.44444445,"confidence":0.61333334,"matchedPatterns":["wish","missing_feature","product:Rollo"],"statement":"For a small buisness that does pre orders this is a huge miss for me and something i wish they were up front about in the description of the product.","title":"Rollo - Print Labels & Ship — Great printer but rollo ship system sucks","body":"Cant process orders older than 90 days in the rollo ship system!!!! For a small buisness that does pre orders this is a huge miss for me and something i wish they were up front about in the description of the product. Customer service at rollo was amazing too trying to figure out why orders wouldn’t show up. Great product but gave two stars because of the lack of up front info about their system and inability to actually use this thing for what i bought it for.","offTopic":false},{"id":"00c7d485-d877-4a1e-84d6-aa37186c2aa3","excerpt":"Rollo - Print Labels & Ship — Very Unreliable — App only works for about a day after you connect it to a marketplace. After that it never works. It doesn’t download the most important order information - name and address of the customer. How can we print labels without this information?. So we’re manually copy/pasting ","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"request","weight":0.6834133,"occurredAt":"2026-05-20T04:16:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.376,"sentiment":-0.04,"confidence":0.49666667,"matchedPatterns":["manual_process","product:Rollo"],"statement":"So we’re manually copy/pasting the details which takes forever.","title":"Rollo - Print Labels & Ship — Very Unreliable","body":"App only works for about a day after you connect it to a marketplace. After that it never works. It doesn’t download the most important order information - name and address of the customer. How can we print labels without this information?. So we’re manually copy/pasting the details which takes forever. That literally the primary function of creating the connection - to quickly print labels. We’ve held back on connecting to our Amazon and Walmart stores because we don’t believe they’re reliable.","offTopic":false},{"id":"f4422ba7-39b2-41f1-8a95-74dd5dabf23b","excerpt":"Rollo - Print Labels & Ship — support is non existent, app will ban your account — Was banned for “fraud” because i wont connect it to a marketplace through their “connections” , already fought with them on it three months ago and was given the go ahead to continue;everything worked fine up until today when i was banne","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":0.55947304,"occurredAt":"2025-07-19T05:36:52.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:Rollo"],"statement":"Was banned for “fraud” because i wont connect it to a marketplace through their “connections” , already fought with them on it three months ago and was given the go ahead to continue;everything worked fine up until today when i was banned…","title":"Rollo - Print Labels & Ship — support is non existent, app will ban your account","body":"Was banned for “fraud” because i wont connect it to a marketplace through their “connections” , already fought with them on it three months ago and was given the go ahead to continue;everything worked fine up until today when i was banned again with no warning and no option to contact support. Cannot see my ship history, cannot see packages in transit. Will be doing charge backs for all transactions over the last three years ( totaling over eight hundred dollars)","offTopic":false},{"id":"0096b319-8a45-46ee-9d01-18156331d1c5","excerpt":"Rollo - Print Labels & Ship — Connection issues, wrong box presets — I used it for awhile. Sometimes it doesn’t print for days and just spins. Even worse if you use the preset box sizes for usps priority the presets are wrong. USPS will ship the box and then charge you more money later. It’s an app bug but Rollo refuse","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2025-06-12T16:26:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Rollo"],"statement":"Rollo - Print Labels & Ship — Connection issues, wrong box presets.","title":"Rollo - Print Labels & Ship — Connection issues, wrong box presets","body":"I used it for awhile. Sometimes it doesn’t print for days and just spins. Even worse if you use the preset box sizes for usps priority the presets are wrong. USPS will ship the box and then charge you more money later. It’s an app bug but Rollo refuses to cover or reimburse. Oh and if they charge your card without authorization and you dispute it they will disable your account. GoShippo.com is 1000x better for the label services.","offTopic":false},{"id":"b6b4419d-dbb9-4638-807d-ab3b0193e3be","excerpt":"Rollo - Print Labels & Ship — Avoid this company — This app is so oddly touchy, like this business doesn’t know what they are doing. It will error out because of some glitch it is experiencing and then cancel your account because it believes you are being fraudulent when you are not. Then they will keep any funds you h","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2025-05-14T08:40:39.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Rollo"],"statement":"It will error out because of some glitch it is experiencing and then cancel your account because it believes you are being fraudulent when you are not.","title":"Rollo - Print Labels & Ship — Avoid this company","body":"This app is so oddly touchy, like this business doesn’t know what they are doing. It will error out because of some glitch it is experiencing and then cancel your account because it believes you are being fraudulent when you are not. Then they will keep any funds you have in your account. Really strange business model these people have. Really comes off as they are being the frauds!","offTopic":false},{"id":"72589447-9835-4ee4-b727-14ec81c2f4d3","excerpt":"Rollo - Print Labels & Ship — Don’t get it — I know they will tell you it’s good and it’s very bad to use for eBay\nWe are getting error messages every print now\nIt worked twice and now can’t get anything but error messages \nThree days and we are done with Rollo\nGood luck but you should try the much less expensive ones","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":0.34835836,"occurredAt":"2026-03-24T22:10:10.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.307375,"matchedPatterns":["product:Rollo"],"statement":"I know they will tell you it’s good and it’s very bad to use for eBay We are getting error messages every print now It worked twice and now can’t get anything but error messages Three days and we are done with Rollo Good luck but you shoul…","title":"Rollo - Print Labels & Ship — Don’t get it","body":"I know they will tell you it’s good and it’s very bad to use for eBay\nWe are getting error messages every print now\nIt worked twice and now can’t get anything but error messages \nThree days and we are done with Rollo\nGood luck but you should try the much less expensive ones","offTopic":false},{"id":"07c3c81e-783d-4e40-b53b-2c02364bdd7c","excerpt":"Rollo - Print Labels & Ship — Biggesst pain in me A** — Never works when you need it too in a hurry. Also changes alll the time so you dont know where anything is. This interface isn’t facebook we dont want it to look different every time you go to use it.","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"request","weight":0.27843753,"occurredAt":"2025-11-19T14:08:18.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.1,"sentiment":-0.25,"confidence":0.253125,"matchedPatterns":["product:Rollo"],"statement":"Never works when you need it too in a hurry.","title":"Rollo - Print Labels & Ship — Biggesst pain in me A**","body":"Never works when you need it too in a hurry. Also changes alll the time so you dont know where anything is. This interface isn’t facebook we dont want it to look different every time you go to use it.","offTopic":false},{"id":"da17bf6e-d3a6-4ad1-9ffc-6c4f61221566","excerpt":"Rollo - Print Labels & Ship — Not super impressed — Had this for two days and it’s been very buggy. Bummed and thinking I’ll need to return my wireless Rollo printer","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":0.21976668,"occurredAt":"2025-01-30T18:22:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.1735,"matchedPatterns":["product:Rollo"],"statement":"Had this for two days and it’s been very buggy.","title":"Rollo - Print Labels & Ship — Not super impressed","body":"Had this for two days and it’s been very buggy. Bummed and thinking I’ll need to return my wireless Rollo printer","offTopic":false},{"id":"9127a437-b3f4-470b-bec9-c1e32461a9a0","excerpt":"Rollo - Print Labels & Ship — AirPrint Not working — Inconsistencies caused excessive frustration!! I would never recommend this product!","url":"https://apps.apple.com/us/app/id1466976675?see-all=reviews","role":"pain","weight":0.17135,"occurredAt":"2026-08-05T00:47:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.15,"sentiment":-0.375,"confidence":0.149,"matchedPatterns":["product:Rollo"],"statement":"I would never recommend this product!","title":"Rollo - Print Labels & Ship — AirPrint Not working","body":"Inconsistencies caused excessive frustration!! I would never recommend this product!","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":12}],"total":12}}