{"data":{"items":[{"id":"57e375ef-69ef-48a3-b094-3a5a12bfde4b","excerpt":"UKG Pro — Horrible App — Recently, my store decided to change apps. This app is HORRIBLE to use. It’s so confusing and I hate that it doesn’t show the amount of hours we get each week. I’m only able to see the current week on my time card. I wish we didn’t switch apps because the other one was so easy and simple to use","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":1.161887,"occurredAt":"2026-09-15T18:19:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.7604348,"sentiment":-0.82608694,"confidence":0.66,"matchedPatterns":["wish","i_hate","terrible","solution:app"],"statement":"It’s so confusing and I hate that it doesn’t show the amount of hours we get each week.","title":"UKG Pro — Horrible App","body":"Recently, my store decided to change apps. This app is HORRIBLE to use. It’s so confusing and I hate that it doesn’t show the amount of hours we get each week. I’m only able to see the current week on my time card. I wish we didn’t switch apps because the other one was so easy and simple to use.","authorHash":"f27e4b4c81b7ac474dbc48768db29925","rating":1,"offTopic":false},{"id":"e6e202c3-cd71-47b4-baa5-a8f08ede8b7f","excerpt":"UKG Pro — Why so complicated? — For something that claims to help support via mobile, this is not living up to even minimal expectations. When you finally get the first login straight you have to then deal with additional follow up logins for the basic actions that you are using the app for to begin with. It’s confusin","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2026-07-05T12:09:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:UKG Pro"],"statement":"It’s confusing and nothing is easy to find - or maybe it’s missing entirely, who knows So don’t bother.","title":"UKG Pro — Why so complicated?","body":"For something that claims to help support via mobile, this is not living up to even minimal expectations. When you finally get the first login straight you have to then deal with additional follow up logins for the basic actions that you are using the app for to begin with. It’s confusing and nothing is easy to find - or maybe it’s missing entirely, who knows \n\nSo don’t bother. Just drag out the laptop and deal with the logins from there","authorHash":"fbcaee285a96f3e80ac20138d32b63bf","rating":1,"offTopic":false},{"id":"895b6971-0ae2-4dc4-be2a-33084fcfccde","excerpt":"UKG Pro — Horrible — This app has made managing my work schedule and time-off requests unnecessarily difficult. Since switching to UKG Pro, simple things like submitting sick time and vacation time have become confusing and frustrating. Requests can remain stuck on “Submitted,” and the app gives unclear messages when a","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.8344,"occurredAt":"2026-09-11T16:31:27.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.68,"sentiment":-0.5,"confidence":0.49666667,"matchedPatterns":["frustrating","product:UKG Pro"],"statement":"Since switching to UKG Pro, simple things like submitting sick time and vacation time have become confusing and frustrating.","title":"UKG Pro — Horrible","body":"This app has made managing my work schedule and time-off requests unnecessarily difficult. Since switching to UKG Pro, simple things like submitting sick time and vacation time have become confusing and frustrating. Requests can remain stuck on “Submitted,” and the app gives unclear messages when a day has already been signed off. The previous system was much easier to use. This feels like a major downgrade in usability and reliability.","authorHash":"de716958801ce05d7f47863663db484d","rating":1,"offTopic":false},{"id":"9cd6fb8e-1e2b-4143-9662-e3e1accad061","excerpt":"UKG Pro — Hard to use and missing basic scheduling options — Call Late and Call Absent are buried behind tiny text and a nearly invisible dropdown. Bryte AI couldn’t even tell me where they were. There’s also no option to set a minimum rest period between shifts. These should be basic, easy-to-find scheduling features.","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.664235,"occurredAt":"2026-09-15T19:00:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"feature_request","painScore":0.56,"sentiment":-0.5,"confidence":0.42579168,"matchedPatterns":["missing_feature","product:UKG Pro"],"statement":"UKG Pro — Hard to use and missing basic scheduling options.","title":"UKG Pro — Hard to use and missing basic scheduling options","body":"Call Late and Call Absent are buried behind tiny text and a nearly invisible dropdown. Bryte AI couldn’t even tell me where they were. There’s also no option to set a minimum rest period between shifts. These should be basic, easy-to-find scheduling features.","authorHash":"90ffa177f45b4ac0c7dddbf60038a82d","rating":1,"offTopic":false},{"id":"9d4c2137-aab8-4ddf-9b25-31c84733453e","excerpt":"WhenToWork Employee Scheduling — How did this app even pass the App Store review process? — I’m pretty sure my old boss only uses this over Agendrix because it allows him to delete records easily so when the MOL knocks on the door, he can say ‘I got nothingggg’.\n\nBesides the overall sketchiness, I’m pretty sure the log","url":"https://apps.apple.com/ca/app/id1035199750?see-all=reviews","role":"pain","weight":0.6329731,"occurredAt":"2025-06-09T03:04:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4521236,"matchedPatterns":["product:WhenToWork Employee Scheduling"],"statement":"Besides the overall sketchiness, I’m pretty sure the login screen is stored in plain text, the UI/UX is god awful, the app is hard to use, it sends e-mail notifications instead of push notifications and it advertises ‘Alexa Capability’ lik…","title":"WhenToWork Employee Scheduling — How did this app even pass the App Store review process?","body":"I’m pretty sure my old boss only uses this over Agendrix because it allows him to delete records easily so when the MOL knocks on the door, he can say ‘I got nothingggg’.\n\nBesides the overall sketchiness, I’m pretty sure the login screen is stored in plain text, the UI/UX is god awful, the app is hard to use, it sends e-mail notifications instead of push notifications and it advertises ‘Alexa Capability’ like you’d be able to afford an Alexa if your employer uses this.\n\nTL;DR: This app sucks donkey cheeks, and the only reason your employer is using it is because they’re shady as hell and you should probably call your local labour authority for advice","authorHash":"6eadc0f8702463e25bb5ddc8ee7f3bfa","rating":1,"offTopic":true},{"id":"994fb367-6f0c-4c01-a60b-6218f3412247","excerpt":"isolved People Cloud — Fix it please — Half the time the buttons don’t work. There is supposed to be a place to read what your schedule is, and it’s never accurate. I constantly have to call my boss to ask what my schedule is and when I’m working because I can’t trust the app. And tech support can’t do anything because","url":"https://apps.apple.com/us/app/id6446378930?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-08-28T23:43:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:isolved People Cloud"],"statement":"And tech support can’t do anything because on their end “everything seems to be fine.” Even if it wasn’t buggy, the interface is confusing and not user friendly.","title":"isolved People Cloud — Fix it please","body":"Half the time the buttons don’t work. There is supposed to be a place to read what your schedule is, and it’s never accurate. I constantly have to call my boss to ask what my schedule is and when I’m working because I can’t trust the app. And tech support can’t do anything because on their end “everything seems to be fine.” Even if it wasn’t buggy, the interface is confusing and not user friendly.","authorHash":"659c3e71122e951a4ff920a99a037dba","rating":2,"offTopic":false},{"id":"11e4b1e0-16cd-4f0d-aae7-830ce6288536","excerpt":"UKG Pro — Confusing, Slow — So confusing to navigate with too many little shortcuts. I’m not able to see the full amount of hours I work per week and everything loads so slowly. It took awhile to figure out how to change my schedule and request time off and I don’t even know if it went through correctly. MyTime was bet","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.4732,"occurredAt":"2026-09-08T11:07:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.338,"matchedPatterns":["product:UKG Pro"],"statement":"UKG Pro — Confusing, Slow.","title":"UKG Pro — Confusing, Slow","body":"So confusing to navigate with too many little shortcuts. I’m not able to see the full amount of hours I work per week and everything loads so slowly. It took awhile to figure out how to change my schedule and request time off and I don’t even know if it went through correctly. MyTime was better with its ease and simplicity.","authorHash":"bb75155a4f437539607ca1ef0188a0bf","rating":1,"offTopic":false},{"id":"e9670045-0abd-4bde-99d4-f17d749d4c8a","excerpt":"Paycor Mobile — I do not like this app — I do not like this app because it’s stuff that the job has to pay for and if they haven’t paid for something then it’s not there then you having trouble with the app. The app is getting rid of a real person and this apps are like so confusing and they don’t really help you at al","url":"https://apps.apple.com/us/app/id555322549?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2024-04-22T22:24:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:Paycor Mobile"],"statement":"The app is getting rid of a real person and this apps are like so confusing and they don’t really help you at all unless you talk and talk to the human resource and it goes like in a circle circle circle and circle.","title":"Paycor Mobile — I do not like this app","body":"I do not like this app because it’s stuff that the job has to pay for and if they haven’t paid for something then it’s not there then you having trouble with the app. The app is getting rid of a real person and this apps are like so confusing and they don’t really help you at all unless you talk and talk to the human resource and it goes like in a circle circle circle and circle.","authorHash":"19f11ef4b7e8011e925cd871e01126a9","rating":1,"offTopic":false},{"id":"e5f13682-dc74-4a69-b9ac-53ef4c25e742","excerpt":"UKG Pro — Confusing and haven’t been paid — Log in for work? Doesn’t matter - the hours won’t be logged as I’m still 13 hours short. Not as if THAT matters if even the hours that ARE logged don’t hit my direct deposit anyway. When you look for help as to WHY you’re sent to UKG COMMUNITY where you can’t access help beca","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.42554998,"occurredAt":"2026-10-25T14:04:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.354625,"matchedPatterns":["product:UKG Pro"],"statement":"UKG Pro — Confusing and haven’t been paid.","title":"UKG Pro — Confusing and haven’t been paid","body":"Log in for work? Doesn’t matter - the hours won’t be logged as I’m still 13 hours short. Not as if THAT matters if even the hours that ARE logged don’t hit my direct deposit anyway. When you look for help as to WHY you’re sent to UKG COMMUNITY where you can’t access help because you’re not the “employer” just a lowly employee.","authorHash":"7cb3badf8c60220b26f5bca55a499f8e","rating":1,"offTopic":false},{"id":"3601a25a-6eb5-486c-9017-33a15ef5a636","excerpt":"UKG Pro — Target — Target worker here I HATE THIS APP hard to use","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.39317334,"occurredAt":"2026-09-10T19:57:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.20266667,"matchedPatterns":["i_hate","solution:app"],"statement":"Target worker here I HATE THIS APP hard to use","title":"UKG Pro — Target","body":"Target worker here I HATE THIS APP hard to use","authorHash":"d3d3c55dae3ccadd8d495a024636b4bf","rating":1,"offTopic":false},{"id":"a6a60274-3b0b-443e-bffb-fde67b951592","excerpt":"Paycom — Too confusing — I work for several different companies that use Paycom for the pain services. For some reason, I cannot find my other work places. I’ve tried adding them, and then it says that they’re already added. So where are they?","url":"https://apps.apple.com/us/app/id1207929487?see-all=reviews","role":"pain","weight":0.32233334,"occurredAt":"2026-05-25T01:30:03.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.24175,"matchedPatterns":["product:Paycom"],"statement":"Paycom — Too confusing.","title":"Paycom — Too confusing","body":"I work for several different companies that use Paycom for the pain services. For some reason, I cannot find my other work places. I’ve tried adding them, and then it says that they’re already added. So where are they?","authorHash":"9db31e61b0a462ca95b745cd26502195","rating":1,"offTopic":false},{"id":"6e07b898-d2ce-4dd7-9667-f9be386e60b4","excerpt":"Paycom — Paycom girl — It needs   an update to me … it’s confusing It shows multiple punches  if you make a mistake. It needs to delete the ones that are wrong or mis punched","url":"https://apps.apple.com/us/app/id1207929487?see-all=reviews","role":"pain","weight":0.25024998,"occurredAt":"2026-09-20T21:51:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.17875,"matchedPatterns":["product:Paycom"],"statement":"It needs an update to me … it’s confusing It shows multiple punches if you make a mistake.","title":"Paycom — Paycom girl","body":"It needs   an update to me … it’s confusing It shows multiple punches  if you make a mistake. It needs to delete the ones that are wrong or mis punched","authorHash":"79d57bb4381df203514334e475015c73","rating":3,"offTopic":true},{"id":"80002ee8-09f3-4d02-99cc-1efd8a4e03b8","excerpt":"Workday — Team schedule update — The new update is super confusing for team schedule. Need a much cleaner view to look at whose schedule for today without having the previous day mixed in.","url":"https://apps.apple.com/ca/app/id316800034?see-all=reviews","role":"pain","weight":0.24784,"occurredAt":"2026-08-12T04:54:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store CA/Payroll & HR","intent":"other","painScore":0.28,"sentiment":-0.7,"confidence":0.193625,"matchedPatterns":["product:Workday"],"statement":"The new update is super confusing for team schedule.","title":"Workday — Team schedule update","body":"The new update is super confusing for team schedule. Need a much cleaner view to look at whose schedule for today without having the previous day mixed in.","authorHash":"385085d119bd2a1cb777488c1d913c06","rating":1,"offTopic":false},{"id":"33c1c83b-85e2-495c-beb2-691df44dbb3b","excerpt":"Paycom — Buggy slow and confusing — The software bugs out all the time, is slow, will clock you in slow when it’s close to the next minute. Confusing menus.","url":"https://apps.apple.com/us/app/id1207929487?see-all=reviews","role":"pain","weight":0.231875,"occurredAt":"2026-09-21T18:40:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.165625,"matchedPatterns":["product:Paycom"],"statement":"Paycom — Buggy slow and confusing.","title":"Paycom — Buggy slow and confusing","body":"The software bugs out all the time, is slow, will clock you in slow when it’s close to the next minute. Confusing menus.","authorHash":"840339ff844881cabedbb65d5961756e","rating":1,"offTopic":false},{"id":"e7469525-c9f1-42fb-a52d-a9895bcad6ea","excerpt":"Homebase: Employee Scheduling — Requests Update — New Update on the requests section makes it confusing and unusable. Totally non-functioning","url":"https://apps.apple.com/us/app/id871544379?see-all=reviews","role":"pain","weight":0.21350001,"occurredAt":"2026-02-15T16:49:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1525,"matchedPatterns":["product:Homebase"],"statement":"New Update on the requests section makes it confusing and unusable.","title":"Homebase: Employee Scheduling — Requests Update","body":"New Update on the requests section makes it confusing and unusable. Totally non-functioning","authorHash":"5956e187222363a0e69b70ab4fac3cdd","rating":1,"offTopic":false},{"id":"0a961cf3-850a-4eb1-a922-d2bc0f1aad7e","excerpt":"Workday — Should be able to post holidays without it being confusing — Should be able to post holidays without it be being confusing","url":"https://apps.apple.com/gb/app/id316800034?see-all=reviews","role":"pain","weight":0.202475,"occurredAt":"2021-03-04T17:37:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.144625,"matchedPatterns":["product:Workday"],"statement":"Workday — Should be able to post holidays without it being confusing.","title":"Workday — Should be able to post holidays without it being confusing","body":"Should be able to post holidays without it be being confusing","authorHash":"1b71b032ff69693ff90bb9ac55f8142b","rating":1,"offTopic":false},{"id":"26e98423-2866-4902-8c8e-e8ad7d2bd387","excerpt":"UKG Workforce Central — Confusing — App does not let me do self scheduling! Which is the reason I requested from my job to let me do it!","url":"https://apps.apple.com/us/app/id404059113?see-all=reviews","role":"pain","weight":0.17774999,"occurredAt":"2025-11-10T14:48:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.148125,"matchedPatterns":["product:UKG Workforce Central"],"statement":"UKG Workforce Central — Confusing.","title":"UKG Workforce Central — Confusing","body":"App does not let me do self scheduling! Which is the reason I requested from my job to let me do it!","authorHash":"b77e787d4fbc5de5b08d7ab08b52e9cf","rating":1,"offTopic":false},{"id":"15279599-39d0-4119-8213-f4eaf7e1530f","excerpt":"Gusto Mobile — Horrifying app — Customer service is excellent but this app is in desperate need of therapy! It’s very confusing to use. This app is not for me.","url":"https://apps.apple.com/us/app/id1478804271?see-all=reviews","role":"request","weight":0.16825,"occurredAt":"2024-12-02T18:14:00.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0,"sentiment":0.25,"confidence":0.16825,"matchedPatterns":["product:Gusto Mobile"],"statement":"It’s very confusing to use.","title":"Gusto Mobile — Horrifying app","body":"Customer service is excellent but this app is in desperate need of therapy! It’s very confusing to use. This app is not for me.","authorHash":"12095e775436c8286e4650c5b66e7f43","rating":1,"offTopic":false},{"id":"eb4670da-9414-460b-ad0b-1577b3bac5f6","excerpt":"UKG Pro — so confusing — confusing to use. don’t like the ai","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.114275,"occurredAt":"2026-09-25T07:24:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.081625,"matchedPatterns":["product:UKG Pro"],"statement":"UKG Pro — so confusing.","title":"UKG Pro — so confusing","body":"confusing to use. don’t like the ai","authorHash":"eddf34e5c6c5c752a21593e23934d9fd","rating":1,"offTopic":false},{"id":"0bbafec7-c299-449b-9cd4-7369266d3315","excerpt":"UKG Pro — Bs — So confusing to use and Ai don’t help for nothing","url":"https://apps.apple.com/us/app/id6445849909?see-all=reviews","role":"pain","weight":0.10215,"occurredAt":"2026-08-20T04:02:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.085125,"matchedPatterns":["product:UKG Pro"],"statement":"So confusing to use and Ai don’t help for nothing","title":"UKG Pro — Bs","body":"So confusing to use and Ai don’t help for nothing","authorHash":"642ce0594669a7c5859347ed6377eb88","rating":1,"offTopic":false},{"id":"017c80f9-f076-4233-9bae-0d047e722ad3","excerpt":"Workday — Confusing app — Very complicated app","url":"https://apps.apple.com/us/app/id316800034?see-all=reviews","role":"pain","weight":0.097125,"occurredAt":"2026-10-07T20:36:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Payroll & HR","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.069375,"matchedPatterns":["product:Workday"],"statement":"Workday — Confusing app.","title":"Workday — Confusing app","body":"Very complicated app","authorHash":"03239a9a6b80883f935f19b42888d1ae","rating":1,"offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":21}],"total":21}}