{"data":{"items":[{"id":"46cc3220-3ad6-4597-8982-50ebef67a5fb","excerpt":"Drive and Shop with Shipt — App crashing — App keeps crashing by either logging me out or closing after I do the text verification. Tried uninstalling and reinstalling but hasn’t worked.","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"pain","weight":0.58005834,"occurredAt":"2026-03-17T13:55:51.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.30854166,"matchedPatterns":["keeps_failing","product:Drive and Shop with Shipt"],"statement":"App keeps crashing by either logging me out or closing after I do the text verification.","title":"Drive and Shop with Shipt — App crashing","body":"App keeps crashing by either logging me out or closing after I do the text verification. Tried uninstalling and reinstalling but hasn’t worked.","offTopic":false},{"id":"ee65c022-71c5-4bb6-948f-079bd87dd0d0","excerpt":"Drive and Shop with Shipt — App allows me to see orders, and claim order, but when I get to a store to begin shopping, the app closes, logs out, tells me to log in, then logs out again. It has been uninstalled and reinstalled several times. Phone is up-to-date. The same message has been appearing for almost 3 weeks: So","url":"https://play.google.com/store/apps/details?id=com.shipt.shopper&hl=en","role":"pain","weight":0.55947304,"occurredAt":"2026-08-22T10:06:32.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Shipping & delivery","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:Drive and Shop with Shipt"],"statement":"It has been uninstalled and reinstalled several times.","title":"Drive and Shop with Shipt","body":"App allows me to see orders, and claim order, but when I get to a store to begin shopping, the app closes, logs out, tells me to log in, then logs out again. It has been uninstalled and reinstalled several times. Phone is up-to-date. The same message has been appearing for almost 3 weeks: Something went wrong with Shopper. Shopper closed because the app has a bug. Try updating this app after its developer provides a fix for this error.","offTopic":false},{"id":"22153295-9116-4f1b-b7ad-e14a6d2da5d6","excerpt":"Drive and Shop with Shipt — App Crashes — App allowed me to go through all of the onboarding just to close out once logging in. It’s been doing it since day of downloading which was last Wednesday. It literally allows me to login just to sign me right back out. Thanks for nothing :)","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"pain","weight":0.35055,"occurredAt":"2026-08-16T14:02:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.27675,"matchedPatterns":["product:Drive and Shop with Shipt"],"statement":"Drive and Shop with Shipt — App Crashes.","title":"Drive and Shop with Shipt — App Crashes","body":"App allowed me to go through all of the onboarding just to close out once logging in. It’s been doing it since day of downloading which was last Wednesday. It literally allows me to login just to sign me right back out. Thanks for nothing :)","offTopic":false},{"id":"54772605-479a-4fb0-9016-f01442f740c1","excerpt":"Drive and Shop with Shipt — Everything was working fine until just a few minutes ago. I was opening the app to check available orders. and I keep getting an error message that it can't refresh orders, I can't even pull up my zones. My app is up to date, so not sure what's happening. Beyond that, I've enjoyed the app an","url":"https://play.google.com/store/apps/details?id=com.shipt.shopper&hl=en","role":"pain","weight":0.55380446,"occurredAt":"2026-05-01T21:27:21.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Shipping & delivery","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.43721402,"matchedPatterns":["product:Drive and Shop with Shipt"],"statement":"and I keep getting an error message that it can't refresh orders, I can't even pull up my zones.","title":"Drive and Shop with Shipt","body":"Everything was working fine until just a few minutes ago. I was opening the app to check available orders. and I keep getting an error message that it can't refresh orders, I can't even pull up my zones. My app is up to date, so not sure what's happening. Beyond that, I've enjoyed the app and the shopper experience. Please fix and I will give 5 stars.","offTopic":true},{"id":"2f95b657-d002-4ee0-b995-4f842112a1b3","excerpt":"Drive and Shop with Shipt — Worthless — Idk if y’all app works or not but mine doesn’t I can’t login or anything if I do get lucky it automatically logs me right back off I’ve tried everything I can still nothing","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"pain","weight":0.25755,"occurredAt":"2026-09-16T11:32:21.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.214625,"matchedPatterns":["product:Drive and Shop with Shipt"],"statement":"Drive and Shop with Shipt — Worthless.","title":"Drive and Shop with Shipt — Worthless","body":"Idk if y’all app works or not but mine doesn’t I can’t login or anything if I do get lucky it automatically logs me right back off I’ve tried everything I can still nothing","offTopic":false},{"id":"42ecab95-3ace-47bc-9f6d-5612c1a71555","excerpt":"Drive and Shop with Shipt — I used to use the app quite a bit and enjoyed it but now that I have some free time and wanted to go back to using it the app won't load to save my life. every page in the app just gives an \"error refreshing offers\" over and over each time you click ok, no zones pop up to select. pretty much","url":"https://play.google.com/store/apps/details?id=com.shipt.shopper&hl=en","role":"request","weight":0.35335267,"occurredAt":"2026-09-11T23:21:16.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Shipping & delivery","intent":"other","painScore":0,"sentiment":0,"confidence":0.35335267,"matchedPatterns":["product:Drive and Shop with Shipt"],"statement":"every page in the app just gives an \"error refreshing offers\" over and over each time you click ok, no zones pop up to select.","title":"Drive and Shop with Shipt","body":"I used to use the app quite a bit and enjoyed it but now that I have some free time and wanted to go back to using it the app won't load to save my life. every page in the app just gives an \"error refreshing offers\" over and over each time you click ok, no zones pop up to select. pretty much nothing works.","offTopic":true},{"id":"2f55aaa0-410d-4140-bd26-79d6b381e456","excerpt":"Drive and Shop with Shipt — App won’t let me open — This would be a good review, but the app won’t let me open. What can you guys do to fix it? I press sign on and nothing pops up to the next page and it just goes right back to the main page.","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"request","weight":0.240875,"occurredAt":"2026-01-15T19:46:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0,"sentiment":0.16666667,"confidence":0.240875,"matchedPatterns":["product:Drive and Shop with Shipt"],"statement":"What can you guys do to fix it?","title":"Drive and Shop with Shipt — App won’t let me open","body":"This would be a good review, but the app won’t let me open. What can you guys do to fix it? I press sign on and nothing pops up to the next page and it just goes right back to the main page.","offTopic":false},{"id":"cffcee4c-14c3-4bc9-a116-fad50229a0ec","excerpt":"Drive and Shop with Shipt — Needs a major patch — I can’t even login to the app, everytime I login it kicks me out, I tried 10 different times. Deleted and down loaded the app, no luck.","url":"https://apps.apple.com/us/app/id976353472?see-all=reviews","role":"pain","weight":0.2292,"occurredAt":"2026-03-04T16:50:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Shipping & delivery","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.191,"matchedPatterns":["product:Drive and Shop with Shipt"],"statement":"Deleted and down loaded the app, no luck.","title":"Drive and Shop with Shipt — Needs a major patch","body":"I can’t even login to the app, everytime I login it kicks me out, I tried 10 different times. Deleted and down loaded the app, no luck.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":5},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":3}],"total":8}}