{"data":{"items":[{"id":"b3534b8a-0ad9-476a-8391-73c656f2db68","excerpt":"Clover Go - Dashboard & POS — Update — This update is terrible, I can no longer see orders , individual days from the previous week, access close outs or any other apps that are actually on my dashboard.. bad bad bad .. please make previous version available or give this one the same capabilities 😡😡😡\n\nAdd to your lates","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":1.3942999,"occurredAt":"2020-05-22T17:19:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"feature_request","painScore":0.86,"sentiment":-1,"confidence":0.7496236,"matchedPatterns":["terrible","doesnt_work","still_cannot","product:Clover Go"],"statement":"please make previous version available or give this one the same capabilities 😡😡😡 Add to your latest update still cannot chose a date to look at sales and app still is lagging on current sales and incorrect.","title":"Clover Go - Dashboard & POS — Update","body":"This update is terrible, I can no longer see orders , individual days from the previous week, access close outs or any other apps that are actually on my dashboard.. bad bad bad .. please make previous version available or give this one the same capabilities 😡😡😡\n\nAdd to your latest update still cannot chose a date to look at sales and app still is lagging on current sales and incorrect.\n\nItem sales report does not work !!! \nYou probably need about 300 more updates to make this functional. The home screen sales are always way behind the actual sales !!!","offTopic":false},{"id":"1c965bb6-7606-43fd-8d66-5d4034dfb1d8","excerpt":"Clover Go - Dashboard & POS — Updated app is Terrible! — This app gave you a decent overview of sales before, then the upgrade happened this month and it gives you almost NO helpful information. I don’t think anyone would see the updated app as better or even helpful. If it doesn’t change back or get better I’m switchi","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"demand","weight":0.9831931,"occurredAt":"2020-05-19T19:00:07.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"alternative_search","painScore":0.55333334,"sentiment":-0.33333334,"confidence":0.6329569,"matchedPatterns":["terrible","switching_from","product:Clover Go"],"statement":"If it doesn’t change back or get better I’m switching from clover.","title":"Clover Go - Dashboard & POS — Updated app is Terrible!","body":"This app gave you a decent overview of sales before, then the upgrade happened this month and it gives you almost NO helpful information. I don’t think anyone would see the updated app as better or even helpful. If it doesn’t change back or get better I’m switching from clover. \n\nI would like to see not only my current day sales, but also be able to compare to other days individually. Right now the only options are to look at sales for today, this week, or this month. You can’t even look at your sales from yesterday on there own. \n\nDon’t know what you yahoos were thinking. You need to change it back. Right now its a useless app.","offTopic":false},{"id":"23dd231f-01d7-4137-9e6c-dfe15cbf34ad","excerpt":"Clover Go - Dashboard & POS — DO NOT UPDATE — What is Clover thinking? The dashboard app from the start was an amazing tool for my business but this new update makes it now useless. It is a stupid design that is hard to understand and very frustrating to work with. I am begging Clover to switch it back to their previou","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.78735566,"occurredAt":"2020-06-22T20:25:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"problem_report","painScore":0.63,"sentiment":-0.375,"confidence":0.48304027,"matchedPatterns":["frustrating","product:Clover Go"],"statement":"It is a stupid design that is hard to understand and very frustrating to work with.","title":"Clover Go - Dashboard & POS — DO NOT UPDATE","body":"What is Clover thinking? The dashboard app from the start was an amazing tool for my business but this new update makes it now useless. It is a stupid design that is hard to understand and very frustrating to work with. I am begging Clover to switch it back to their previous design. If I could rate 0 stars, I would.","offTopic":false},{"id":"335f395a-ad34-4638-87b2-19c6d341f136","excerpt":"Clover Go - Dashboard & POS — Please reconsider — Don’t be stubborn guys, don’t release updates trying to sugarcoat the problem!! We need to log in the app and to see sales from the previous 7 days without going to the reporting portal. I don’t want a web app I need an actual app I could just go to safari and do the sa","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.7521436,"occurredAt":"2020-05-23T09:08:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"problem_report","painScore":0.58,"sentiment":-1,"confidence":0.47604027,"matchedPatterns":["i_need","product:Clover Go"],"statement":"I don’t want a web app I need an actual app I could just go to safari and do the same thing.","title":"Clover Go - Dashboard & POS — Please reconsider","body":"Don’t be stubborn guys, don’t release updates trying to sugarcoat the problem!! We need to log in the app and to see sales from the previous 7 days without going to the reporting portal. I don’t want a web app I need an actual app I could just go to safari and do the same thing. Really terrible decision.","offTopic":false},{"id":"d299a7ad-f410-457d-b2a0-807aadb1539a","excerpt":"Clover Go - Dashboard & POS — Update useless — The person that decided to do these updates should be fired ! They took a perfectly good app and ruined it. Not made it better like an update should be. I wish you could go back to the old version it was so much better had better features and not to mention all the times t","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.7090386,"occurredAt":"2020-06-20T12:44:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"feature_request","painScore":0.37333333,"sentiment":-0.33333334,"confidence":0.51629025,"matchedPatterns":["wish","product:Clover Go"],"statement":"I wish you could go back to the old version it was so much better had better features and not to mention all the times that it logs you off and doesn’t let you login sometimes for more than a day.","title":"Clover Go - Dashboard & POS — Update useless","body":"The person that decided to do these updates should be fired ! They took a perfectly good app and ruined it. Not made it better like an update should be. I wish you could go back to the old version it was so much better had better features and not to mention all the times that it logs you off and doesn’t let you login sometimes for more than a day.\nGive us the option to go back to the old version!","offTopic":false},{"id":"23e39a37-2c56-429a-bc6b-bc35a063ab92","excerpt":"Clover Go - Dashboard & POS — Update is lacking — The app has completely changed and most of the information I used it for before is no longer here. It’s no longer helpful at all. \nI used to open it and could see right away sales for each day of the last seven days, click on a day and see each employee’s sales. Then be","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"request","weight":0.67546666,"occurredAt":"2020-05-21T05:11:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"feature_request","painScore":0.36,"sentiment":0,"confidence":0.49666667,"matchedPatterns":["missing_feature","product:Clover Go"],"statement":"Clover Go - Dashboard & POS — Update is lacking.","title":"Clover Go - Dashboard & POS — Update is lacking","body":"The app has completely changed and most of the information I used it for before is no longer here. It’s no longer helpful at all. \nI used to open it and could see right away sales for each day of the last seven days, click on a day and see each employee’s sales. Then be able to further explore payments etc. Now there’s no dates and totals lumped by week. \nI can’t find the Removed Items in Orders. Something I need to keep an eye on so my inventory isn’t slipping out the door. \nI know, people don’t like change and you can’t please everyone, but whadya say y’all change it back?","offTopic":false},{"id":"e853059c-f5e3-4e47-8d51-f7426a173b90","excerpt":"Clover Go - Dashboard & POS — Total waste of the app — I wish I could give negative star to this updated app. I am surprised that how clover is finding this app update user friendly. Please don’t update the app If you have option.","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.6286122,"occurredAt":"2020-05-12T23:18:26.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"feature_request","painScore":0.5733333,"sentiment":-0.8333333,"confidence":0.39954168,"matchedPatterns":["wish","product:Clover Go"],"statement":"I wish I could give negative star to this updated app.","title":"Clover Go - Dashboard & POS — Total waste of the app","body":"I wish I could give negative star to this updated app. I am surprised that how clover is finding this app update user friendly. Please don’t update the app If you have option.","offTopic":true},{"id":"4508d19e-d50d-46b8-86e7-8d38e43102e3","excerpt":"Clover Go - Dashboard & POS — A lot of missing features! — The new app design looks sleek and simple but the reporting is TOO SIMPLE. I can’t see the reports I used to see. Change it please! I need to see what happens at my business!! There’s no weekly view that compares your sales. Trash app!","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.61014307,"occurredAt":"2020-06-11T17:20:12.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"feature_request","painScore":0.51384616,"sentiment":-0.3846154,"confidence":0.40304166,"matchedPatterns":["missing_feature","product:Clover Go"],"statement":"Clover Go - Dashboard & POS — A lot of missing features!.","title":"Clover Go - Dashboard & POS — A lot of missing features!","body":"The new app design looks sleek and simple but the reporting is TOO SIMPLE. I can’t see the reports I used to see. Change it please! I need to see what happens at my business!! There’s no weekly view that compares your sales. Trash app!","offTopic":false},{"id":"9b464d4c-5769-46b3-9f11-cd124c0750ce","excerpt":"Clover Go - Dashboard & POS — New update is useless — They took a working app and RUINED it with this update. Just go back to how it was. The important features were so easy to access.","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.5859721,"occurredAt":"2020-05-18T03:31:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.30679166,"matchedPatterns":["terrible","product:Clover Go"],"statement":"Clover Go - Dashboard & POS — New update is useless.","title":"Clover Go - Dashboard & POS — New update is useless","body":"They took a working app and RUINED it with this update. Just go back to how it was. The important features were so easy to access.","offTopic":false},{"id":"dbd41cf9-2930-43af-af7d-0718541097cd","excerpt":"Clover Go - Dashboard & POS — Worst update in History!!! — We have over 14 locations on Clover and this update causes it to not be user friendly.  No more seeing yesterday’s sales and let’s not start to talk about how it logs you out after you switch locations after 2 stores.   Way to go First Data...you’ve screwed it ","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2020-05-14T02:55:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:Clover Go"],"statement":"Clover Go - Dashboard & POS — Worst update in History!!!.","title":"Clover Go - Dashboard & POS — Worst update in History!!!","body":"We have over 14 locations on Clover and this update causes it to not be user friendly.  No more seeing yesterday’s sales and let’s not start to talk about how it logs you out after you switch locations after 2 stores.   Way to go First Data...you’ve screwed it up as usual.  Why don’t you run a retail business before you begin to determine what business owners want?  Will make us think twice if we want to continue with Clover.  😡","offTopic":false},{"id":"d387d0bb-5e5c-414e-a145-4a5a8d58f9af","excerpt":"Clover Go - Dashboard & POS — Fire whoever did the last upgrade — Total lack of knowledge on what clover business customers want!!! New upgrade useless now.","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.49683335,"occurredAt":"2020-05-14T01:03:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"feature_request","painScore":0.76,"sentiment":-1,"confidence":0.28229168,"matchedPatterns":["missing_feature","product:Clover Go"],"statement":"Total lack of knowledge on what clover business customers want!!!","title":"Clover Go - Dashboard & POS — Fire whoever did the last upgrade","body":"Total lack of knowledge on what clover business customers want!!! New upgrade useless now.","offTopic":false},{"id":"d7bfa110-9207-4d01-bec5-5663be9e048b","excerpt":"Clover Go - Dashboard & POS — Go back! — Need to compare weekly sales like the old version. Please go back!!! I can’t even see my employees that are clocked in either. Can’t see open orders. Please fix this ASAP!","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.4947289,"occurredAt":"2020-05-18T21:03:34.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"problem_report","painScore":0.49333334,"sentiment":-0.33333334,"confidence":0.33129168,"matchedPatterns":["urgent","product:Clover Go"],"statement":"Please fix this ASAP!","title":"Clover Go - Dashboard & POS — Go back!","body":"Need to compare weekly sales like the old version. Please go back!!! I can’t even see my employees that are clocked in either. Can’t see open orders. Please fix this ASAP!","offTopic":false},{"id":"a8180030-41f4-4af3-97d5-28cf335fa761","excerpt":"Clover Go - Dashboard & POS — Fix Update! — For what I see I’m not the only one upset about the stupid update. It used to be a great app and it was working perfectly until this genius idea of making the app useless. I can’t even check “shifts” to see who has clocked in. The green graph of daily sales was great now is g","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.44596508,"occurredAt":"2020-05-12T01:13:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.3934986,"matchedPatterns":["product:Clover Go"],"statement":"For what I see I’m not the only one upset about the stupid update.","title":"Clover Go - Dashboard & POS — Fix Update!","body":"For what I see I’m not the only one upset about the stupid update. It used to be a great app and it was working perfectly until this genius idea of making the app useless. I can’t even check “shifts” to see who has clocked in. The green graph of daily sales was great now is gone and you can’t even see day to day sales comparison. Please fix clover.","offTopic":false},{"id":"ac7505cc-446c-45a8-adb2-0a832b371fca","excerpt":"Clover Go - Dashboard & POS — Horrible update. — For the love of god please just let us get the old app back. Call it something different but bring it back. I don’t care what you have to do. It had everything I needed and your updates to this update are not making it any easier. Still a million clicks to see what I cou","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"request","weight":0.39420536,"occurredAt":"2020-05-19T17:43:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.036363635,"sentiment":-0.09090909,"confidence":0.3803736,"matchedPatterns":["product:Clover Go"],"statement":"Clover Go - Dashboard & POS — Horrible update..","title":"Clover Go - Dashboard & POS — Horrible update.","body":"For the love of god please just let us get the old app back. Call it something different but bring it back. I don’t care what you have to do. It had everything I needed and your updates to this update are not making it any easier. Still a million clicks to see what I could very easily tap on the old app. Bring it back. Please!!!","offTopic":false},{"id":"4d50d4e0-6223-4c8c-89a5-69f2fba1ce89","excerpt":"Clover Go - Dashboard & POS — Horrible Update — The update completely changed the app. This is an overhaul which is a horrible way to introduce to existing users. None of the functionalities are the same. Very limited and not user friendly. PLEASE BRING BACK THE OLD APP!","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.37275,"occurredAt":"2020-05-25T10:38:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.26625,"matchedPatterns":["product:Clover Go"],"statement":"Clover Go - Dashboard & POS — Horrible Update.","title":"Clover Go - Dashboard & POS — Horrible Update","body":"The update completely changed the app. This is an overhaul which is a horrible way to introduce to existing users. None of the functionalities are the same. Very limited and not user friendly. PLEASE BRING BACK THE OLD APP!","offTopic":false},{"id":"21f26a36-ad46-4021-9139-c62240b898eb","excerpt":"Clover Go - Dashboard & POS — How bad! — What a shame. Useful informations were available on the old version. They are not anymore. I have to use the website to get them. That just cancel the whole point of having an app. Don’t do the update!!!","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.36714804,"occurredAt":"2020-05-19T18:57:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2622486,"matchedPatterns":["product:Clover Go"],"statement":"Clover Go - Dashboard & POS — How bad!.","title":"Clover Go - Dashboard & POS — How bad!","body":"What a shame. Useful informations were available on the old version. They are not anymore. I have to use the website to get them. That just cancel the whole point of having an app. Don’t do the update!!!","offTopic":false},{"id":"bbe05d29-3597-463b-8a63-e4ea613b4b0d","excerpt":"Clover Go - Dashboard & POS — They made this app totally useless. — Please give us back the old version.  Don’t be cheap with your IT.  It is why we use your service in the first place.  Some companies will do anything to save a buck.","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.35122302,"occurredAt":"2020-05-27T07:16:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2508736,"matchedPatterns":["product:Clover Go"],"statement":"Clover Go - Dashboard & POS — They made this app totally useless..","title":"Clover Go - Dashboard & POS — They made this app totally useless.","body":"Please give us back the old version.  Don’t be cheap with your IT.  It is why we use your service in the first place.  Some companies will do anything to save a buck.","offTopic":false},{"id":"8cdfd02b-94c0-45c6-8de1-173fb41865a0","excerpt":"Clover Go - Dashboard & POS — Please back to old app — This app is ridiculous, wish never had updated, im a restaurant owner and my life was easy, now its giving me headache! Unbelievable who created this new app, probably not a Bussines owner!","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.3235,"occurredAt":"2020-05-13T05:24:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.242625,"matchedPatterns":["product:Clover Go"],"statement":"This app is ridiculous, wish never had updated, im a restaurant owner and my life was easy, now its giving me headache!","title":"Clover Go - Dashboard & POS — Please back to old app","body":"This app is ridiculous, wish never had updated, im a restaurant owner and my life was easy, now its giving me headache! Unbelievable who created this new app, probably not a Bussines owner!","offTopic":false},{"id":"70c1a45d-ae01-40d2-b302-7c5a9ac69f00","excerpt":"Clover Go - Dashboard & POS — Horrible — Horrible. That’s the only way to describe the new update from Clover. Wish there were a way to rate zero stars. Hope management actually reads these reviews.","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.283325,"occurredAt":"2020-05-18T00:53:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.202375,"matchedPatterns":["product:Clover Go"],"statement":"Clover Go - Dashboard & POS — Horrible.","title":"Clover Go - Dashboard & POS — Horrible","body":"Horrible. That’s the only way to describe the new update from Clover. Wish there were a way to rate zero stars. Hope management actually reads these reviews.","offTopic":false},{"id":"fec47988-3d40-45b2-a142-1da73935a7a5","excerpt":"Clover Go - Dashboard & POS — Hate the update — I used to live this app. I found it extremely useful. Then they updated it and it is absurd USELESS. I am so disappointed!","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.249025,"occurredAt":"2020-05-30T20:59:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.177875,"matchedPatterns":["product:Clover Go"],"statement":"Clover Go - Dashboard & POS — Hate the update.","title":"Clover Go - Dashboard & POS — Hate the update","body":"I used to live this app. I found it extremely useful. Then they updated it and it is absurd USELESS. I am so disappointed!","offTopic":false},{"id":"2307928f-56fe-4715-9417-669892903c84","excerpt":"Clover Go - Dashboard & POS — New update bad — Please take us back to old version.","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.127775,"occurredAt":"2020-05-13T07:15:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.100875,"matchedPatterns":["product:Clover Go"],"statement":"Clover Go - Dashboard & POS — New update bad.","title":"Clover Go - Dashboard & POS — New update bad","body":"Please take us back to old version.","offTopic":false},{"id":"d38fef8a-90d9-4dc8-a8e0-210c149e6ae5","excerpt":"Clover Go - Dashboard & POS — Horrible update — Bad","url":"https://apps.apple.com/us/app/id969311778?see-all=reviews","role":"pain","weight":0.10325,"occurredAt":"2020-06-02T16:46:05.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/POS & payments","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.07375,"matchedPatterns":["product:Clover Go"],"statement":"Clover Go - Dashboard & POS — Horrible update.","title":"Clover Go - Dashboard & POS — Horrible update","body":"Bad","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":22}],"total":22}}